Federal inspection record · CMS data as of October 1, 2026

Arroyo Grande Care Center

1212 Farroll Avenue, Arroyo Grande, CA · (805) 489-8137

CMS overall rating

5 of 5

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Certified beds
99
Residents per day
89
Ownership
For-Profit
Chain
Compass Health, Inc.
Medicare / Medicaid
Medicare + Medicaid
Certified since
January 1, 1995

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in California.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change (already 5)

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among California homes

Arroyo Grande Care Center carries 10 inspection points. That is fewer than 99% of California's 1,154 rated homes.

5★4★3★2★1★+35 homes above 300.2505102550100200inspection points → fewer is better on the leftThis home · 10 pts · 5★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–33 pts
  • 4★ 33–66 pts
  • 3★ 66–96 pts
  • 2★ 96–146 pts
  • 1★ over 146 pts

Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

9 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 6 4 pts
E 1 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Nutrition and Dietary4F
  1. D

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    July 24, 2025 · Standard · F803 · Corrected August 24, 2025

  2. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    July 24, 2025 · Standard · F812 · Corrected August 24, 2025

  3. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    August 12, 2021 · Standard · F812 · Corrected August 12, 2021

  4. E

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    August 12, 2021 · Standard · F803 · Corrected August 12, 2021

Pharmacy Service3F
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    July 24, 2025 · Standard · F761 · Corrected August 24, 2025

  2. F

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    August 12, 2021 · Standard · F755 · Corrected August 12, 2021

  3. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    August 12, 2021 · Standard · F758 · Corrected August 12, 2021

Resident Assessment and Care Planning1D
  1. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    February 10, 2025 · Complaint · F842 · Corrected March 9, 2025

Quality of Life and Care1D
  1. D

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    August 12, 2021 · Standard · F700 · Corrected August 12, 2021

Inspection history

  1. 2025-07-24

    3 health deficiencies · 4 fire-safety deficiencies

    Top issue: Nutrition and Dietary (2 deficiencies)

  2. 2024-06-27

    1 health deficiencies · 5 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (1 deficiency)

  3. 2021-08-12

    5 health deficiencies · 4 fire-safety deficiencies

    Top issue: Nutrition and Dietary (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 25 min of nursing staff time a day, 14 min of it from a registered nurse.

This home

4 h 25 min

California average

4 h 33 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 25% of nursing staff and 38% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.7 pts better1.52.21.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.5 pts better1.01.51.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.3 pts better100.0%98.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.1 pts better100.0%97.9%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.4 pts better1.2%1.6%3.2%
Percentage of long-stay residents who have depressive symptoms7.6 pts better0.0%7.6%13.5%
Percentage of long-stay residents who lose too much weight1.3 pts better2.8%4.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication3.8 pts worse17.5%13.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication0.9 pts worse13.2%12.3%15.4%
Percentage of long-stay residents who were physically restrained0.3 pts better0.0%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened7.2 pts better1.7%8.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased8.6 pts better1.6%10.2%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better0.0%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection1.2 pts better0.0%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence8.6 pts better1.2%9.8%18.3%
Percentage of long-stay residents with pressure ulcers4.3 pts better0.0%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.4 pts better100.0%94.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit6.3 pts worse17.4%11.1%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.1 pts better1.2%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine6.9 pts better100.0%93.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission3.6 pts worse26.2%22.6%23.4%

·

Who owns and runs it

45 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Alexander, LaceyOperational/Managerial Control · Individual0%4 facilities
Alexander, LaceyAdp Of The SNF · Individual0%4 facilities
Carder, HaroldIndirect Ownership Interest · Individual0%2 facilities
Carder, HaroldOperational/Managerial Control · Individual0%2 facilities
Carder, HaroldAdp Of The SNF · Individual0%2 facilities
Casey, SamuelAdp Of The SNF · Individual0%1 facilities
Compass Health IncDirect Ownership Interest · Organization0%7 facilities
Compass Health IncOperational/Managerial Control · Organization0%7 facilities
Compass Health IncAdp Of The SNF · Organization0%7 facilities
Compass Holdings IncDirect Ownership Interest · Organization0%4 facilities
Downey, SusanOperational/Managerial Control · Individual0%5 facilities
Downey, SusanAdp Of The SNF · Individual0%5 facilities
Gerrish, NancyIndirect Ownership Interest · Individual0%5 facilities
Gerrish, WilliamIndirect Ownership Interest · Individual0%5 facilities
Hamilton, AmyIndirect Ownership Interest · Individual0%4 facilities
Hamilton, AmyOperational/Managerial Control · Individual0%4 facilities
Hamilton, AmyAdp Of The SNF · Individual0%4 facilities
Hodge, TimothyIndirect Ownership Interest · Individual0%7 facilities
Hodge, TimothyCorporate Officer · Individual0%7 facilities
Hodge, TimothyOperational/Managerial Control · Individual0%7 facilities
Hodge, TimothyAdp Of The SNF · Individual0%7 facilities
Lochridge, VallettaIndirect Ownership Interest · Individual0%2 facilities
Lochridge, VallettaAdp Of The SNF · Individual0%2 facilities
Mcmullen, JuanitaIndirect Ownership Interest · Individual0%5 facilities
Mcmullen, JuanitaAdp Of The SNF · Individual0%5 facilities
Moya, MarieIndirect Ownership Interest · Individual0%7 facilities
Moya, MarieCorporate Director · Individual0%7 facilities
Moya, MarieCorporate Officer · Individual0%7 facilities
Moya, MarieOperational/Managerial Control · Individual0%7 facilities
Moya, MarieAdp Of The SNF · Individual0%7 facilities
Reitz, BryanIndirect Ownership Interest · Individual0%1 facilities
Reitz, BryanAdp Of The SNF · Individual0%1 facilities
Smith, DarrenIndirect Ownership Interest · Individual0%7 facilities
Smith, DarrenCorporate Director · Individual0%7 facilities
Smith, DarrenCorporate Officer · Individual0%7 facilities
Smith, DarrenOperational/Managerial Control · Individual0%7 facilities
Smith, DarrenAdp Of The SNF · Individual0%7 facilities
Woolpert, MarcyIndirect Ownership Interest · Individual0%4 facilities
Woolpert, MarcyOperational/Managerial Control · Individual0%4 facilities
Woolpert, MarcyAdp Of The SNF · Individual0%4 facilities
Woolpert, MarkIndirect Ownership Interest · Individual0%5 facilities
Woolpert, PatriciaIndirect Ownership Interest · Individual0%5 facilities
Woolpert, PatrickCorporate Director · Individual0%7 facilities
Woolpert, PatrickOperational/Managerial Control · Individual0%7 facilities
Woolpert, PatrickAdp Of The SNF · Individual0%7 facilities

·

Fire safety

13 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Gas, Vacuum, and Electrical Systems4E
  1. E

    Ensure proper usage of power strips and extension cords.

    June 27, 2024 · K920 · Corrected August 6, 2024

  2. D

    Meet requirements for the use of electrical equipment.

    June 27, 2024 · K919 · Corrected August 6, 2024

  3. D

    Ensure proper usage of power strips and extension cords.

    August 12, 2021 · K920 · Corrected August 23, 2021

  4. D

    Have proper medical gas storage and administration areas.

    August 12, 2021 · K923 · Corrected August 23, 2021

Smoke3F
  1. F

    Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

    June 27, 2024 · K343 · Corrected August 6, 2024

  2. D

    Install corridor and hallway doors that block smoke.

    August 12, 2021 · K363 · Corrected August 23, 2021

  3. E

    Inspect, test, and maintain automatic sprinkler systems.

    October 10, 2019 · K353 · Corrected November 25, 2019

Egress2D
  1. D

    Have properly located and lighted "Exit" signs.

    June 27, 2024 · K293 · Corrected August 6, 2024

  2. D

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    August 12, 2021 · K223 · Corrected August 23, 2021

Emergency Preparedness2D
  1. D

    List the names and contact information of those in the facility.

    October 10, 2019 · E30 · Corrected November 25, 2019

  2. D

    Provide emergency officials' contact information.

    October 10, 2019 · E31 · Corrected November 25, 2019

Services1D
  1. D

    Meet other general requirements that are deficient.

    August 12, 2021 · K500 · Corrected August 23, 2021

Miscellaneous1D
  1. D

    Provide a written emergency evacuation plan.

    October 10, 2019 · K711 · Corrected November 25, 2019

·

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