Mars Hill, ME

Aroostook Health Center

5-star overall rating with 4-star inspections with 9 recent health deficiencies

15 Highland Ave, Mars Hill, ME

(207) 768-4915

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

66

Certified beds

Average residents

45

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1967-01-04

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Hospital-based

Yes

CMS reports the provider resides in a hospital

Staffing

Hours and turnover

RN hours / resident day

1.16

Registered nurse staffing · state 1.03 · national 0.68

LPN hours / resident day

0.41

Licensed practical nurse staffing · state 0.47 · national 0.87

Aide hours / resident day

2.67

Nurse aide staffing · state 2.86 · national 2.35

Total nurse hours

4.24

All reported nurse hours · state 4.35 · national 3.89

Licensed hours

1.57

RN + LPN hours · state 1.49 · national 1.54

Weekend hours

3.50

Weekend nurse staffing · state 3.91 · national 3.43

Weekend RN hours

0.66

Weekend registered nurse coverage · state 0.73 · national 0.47

Physical therapist

0.00

Reported PT staffing · state 0.07 · national 0.07

Adjusted RN hours

1.25

CMS adjusted RN staffing hours

Adjusted total hours

4.58

CMS adjusted total nurse staffing hours

Case-mix index

1.27

Higher values indicate more complex resident acuity

RN turnover

23%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

34%

Annual nurse turnover · state 49% · national 46%

SNF VBP

Value-based purchasing

Program rank

709

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

65.04

Composite VBP score used to determine payment impact.

Payment multiplier

1.0194

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

7.25

Baseline 53.23% · Performance 34.04% · Measure score 7.25 · Achievement 7.25 · Improvement 6.26

Adjusted total nurse staffing

5.76

Baseline 4.55 hours · Performance 4.72 hours · Measure score 5.76 · Achievement 5.76 · Improvement 0.87

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission Not Available
10.72%
Not Available · Eligible stays 7 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Discharge to community Not Available
50.57%
Not Available · Eligible stays Not Available · Observed rate Not Available · Lower 95% interval Not Available · No data were submitted for this measure.
Medicare spending per beneficiary Not Available
1.02
Too few residents or stays to report publicly.
Drug regimen review with follow-up Not Available
95.27%
Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.
Falls with major injury Not Available
0.77%
Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened Not Available
2.29%
Numerator Not Available · Denominator 1 · Adjusted rate Not Available · Too few residents or stays to report publicly.
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 4 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 80
Staff flu vaccination coverage 99.09%
42%
57.1 pts better
Numerator 109 · Denominator 110
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator Not Available · Newly certified or not enough cases to report.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator Not Available · Newly certified or not enough cases to report.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.6
1.4
0.2 pts worse
1.9
0.3 pts better
Long Stay · 20240701-20250630 · Adjusted 1.6 · Observed 1.6 · Expected 1.9 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.6
2.1
0.5 pts worse
1.8
0.8 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.6 · Observed 2.6 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.8%
90.7%
8.1 pts better
93.4%
5.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 97.4% · Q2 100.0% · Q3 97.7% · Q4 100.0% · 4Q avg 98.8%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.9%
95.5%
2.4 pts better
95.5%
2.4 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 97.9%
Percentage of long-stay residents experiencing one or more falls with major injury 3.6%
4.3%
0.7 pts better
3.3%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.7% · Q2 2.3% · Q3 2.3% · Q4 2.4% · 4Q avg 3.6% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
10.7%
10.7 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 2.5%
5.5%
3 pts better
5.4%
2.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 4.9% · Q4 5.0% · 4Q avg 2.5%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 11.2%
17.0%
5.8 pts better
19.6%
8.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 13.2% · Q2 12.2% · Q3 12.2% · Q4 7.5% · 4Q avg 11.2%
Percentage of long-stay residents who received an antipsychotic medication 16.4%
21.0%
4.6 pts better
16.7%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.9% · Q2 14.7% · Q3 17.1% · Q4 16.2% · 4Q avg 16.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 15.1%
29.6%
14.5 pts better
16.3%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 15.1% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 7.6%
25.7%
18.1 pts better
14.9%
7.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 12.1% · Q2 10.5% · Q3 2.8% · Q4 5.4% · 4Q avg 7.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.5%
1.3%
0.2 pts worse
1.0%
0.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.4% · Q2 3.0% · Q3 0.0% · Q4 0.0% · 4Q avg 1.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 7.2%
2.7%
4.5 pts worse
1.7%
5.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 9.3% · Q3 9.3% · Q4 7.1% · 4Q avg 7.2% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 25.2%
29.8%
4.6 pts better
19.8%
5.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.1% · Q2 15.7% · Q3 32.8% · Q4 25.5% · 4Q avg 25.2%
Percentage of long-stay residents with pressure ulcers 9.5%
4.4%
5.1 pts worse
5.1%
4.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 15.0% · Q2 7.8% · Q3 11.7% · Q4 4.0% · 4Q avg 9.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 87.5%
71.2%
16.3 pts better
81.7%
5.8 pts better
Short Stay · 2024Q4-2025Q3 · 4Q avg 87.5%

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-10-17 · Fire 2024-10-17

9 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2023-09-21 · Fire 2023-09-21

7 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

6 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 3 Health 2022-06-22 · Fire 2022-06-22

1 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

8 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2023-09-21

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-10-05

D · Potential for more than minimal harm 2023-09-21

K781 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of portable space heaters.

Corrected 2023-10-05

D · Potential for more than minimal harm 2023-09-21

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-10-05

D · Potential for more than minimal harm 2023-09-21

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2023-10-05

C · Minimal harm 2023-09-21

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2023-10-05

C · Minimal harm 2023-09-21

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-10-05

F · Potential for more than minimal harm 2022-06-22

E37 · Emergency Preparedness Deficiencies

Fire Safety

Establish staff and initial training requirements.

Corrected 2022-08-08

F · Potential for more than minimal harm 2022-06-22

K133 · Construction Deficiencies

Fire Safety

Install a two-hour-resistant firewall separation.

Corrected 2022-08-18

E · Potential for more than minimal harm 2022-06-22

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2022-08-08

D · Potential for more than minimal harm 2022-06-22

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2022-08-08

D · Potential for more than minimal harm 2022-06-22

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2022-08-08

D · Potential for more than minimal harm 2022-06-22

K331 · Smoke Deficiencies

Fire Safety

Construct fire resistant interior walls.

Corrected 2022-08-08

D · Potential for more than minimal harm 2022-06-22

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-08-08

B · Minimal harm 2022-06-22

K753 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of highly flammable decorations.

Corrected 2022-08-08

Inspection history

Recent health citations

F · Potential for more than minimal harm 2024-10-17

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-11-27

E · Potential for more than minimal harm 2024-10-17

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-11-27

E · Potential for more than minimal harm 2024-10-17

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-11-30

D · Potential for more than minimal harm 2024-10-17

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-11-27

D · Potential for more than minimal harm 2024-10-17

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-11-01

D · Potential for more than minimal harm 2024-10-17

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-12-13

D · Potential for more than minimal harm 2024-10-17

F699 · Quality of Life and Care Deficiencies

Health

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2024-12-13

D · Potential for more than minimal harm 2024-10-17

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-17

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-11-30

D · Potential for more than minimal harm 2024-10-03

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-11-14

E · Potential for more than minimal harm 2023-09-21

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-11-05

E · Potential for more than minimal harm 2023-09-21

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-11-05

E · Potential for more than minimal harm 2023-09-21

F811 · Nutrition and Dietary Deficiencies

Health

Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.

Corrected 2023-11-05

D · Potential for more than minimal harm 2023-09-21

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-11-05

D · Potential for more than minimal harm 2023-09-21

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-11-05

D · Potential for more than minimal harm 2023-09-21

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-11-05

D · Potential for more than minimal harm 2022-06-22

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2022-07-29

Penalties and ownership

What sits behind the stars

Ownership

Bell, Carol

Corporate Director · Individual

0% 1 facilities 2012-02-02
Dentry, Timothy

Operational/Managerial Control · Individual

0% 1 facilities 2019-07-01
Dobson, Samuel

Corporate Officer · Individual

0% 1 facilities 2023-07-30
Dobson, Samuel

Contracted Managing Employee · Individual

0% 1 facilities 2023-07-30
Duncan, Richard

Corporate Director · Individual

0% 1 facilities 2016-02-18
Eastern Maine Healthcare Systems Bda Northern Light Health

Operational/Managerial Control · Organization

0% 1 facilities 1987-06-01
Herweh, John

Corporate Director · Individual

0% 1 facilities 2018-02-08
Johnson, Holly

Corporate Director · Individual

0% 2 facilities 2013-02-07
Roark, Deborah

Corporate Director · Individual

0% 1 facilities 2020-02-06
St Pierre, Steve

Corporate Director · Individual

0% 1 facilities 2012-02-02
Thompson, Bryan

Corporate Director · Individual

0% 1 facilities 2020-02-06
Towle, Jane

Corporate Director · Individual

0% 1 facilities 2017-02-16
Wilcox, Mark

Corporate Director · Individual

0% 3 facilities 2018-02-08

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