Winston Salem, NC

Arbor Acres United Methodist Retirement Community

4-star overall rating with 5-star inspections with 2 fire-safety deficiencies in the latest cycle

1250 Arbor Road, Winston Salem, NC

(336) 724-7921

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

6

Certified beds

Average residents

8

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2017-06-30

CMS approved date

Coverage

Medicare

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.58

Registered nurse staffing

LPN hours / resident day

0.08

Licensed practical nurse staffing

Aide hours / resident day

1.12

Nurse aide staffing

Weekend hours

1.22

Weekend nurse staffing

RN turnover

0%

Annual RN turnover

Total nurse turnover

100%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	93.5%	79.9% 13.6 pts better	81.7% 11.8 pts better	Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit	3.6%	13.2% 9.6 pts better	12.0% 8.4 pts better	Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication	1.5%	1.5% About the same	1.6% 0.1 pts better	Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	91.8%	78.1% 13.7 pts better	79.7% 12.1 pts better	Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission	30.9%	22.9% 8 pts worse	23.9% 7 pts worse	Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-03-20 · Fire 2025-03-20

0 health deficiencies

No concentrated health issue counts in this cycle.

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 2 Health 2023-11-09 · Fire 2023-11-09

0 health deficiencies

No concentrated health issue counts in this cycle.

6 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 3 Health 2022-11-09 · Fire 2022-11-09

1 health deficiencies

Top issue: Infection Control (1 deficiency)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-03-20

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-04-24

D · Potential for more than minimal harm 2025-03-20

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-04-24

F · Potential for more than minimal harm 2023-11-09

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-01-30

D · Potential for more than minimal harm 2023-11-09

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-01-30

D · Potential for more than minimal harm 2023-11-09

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-01-30

D · Potential for more than minimal harm 2023-11-09

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-01-30

D · Potential for more than minimal harm 2023-11-09

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-01-30

D · Potential for more than minimal harm 2023-11-09

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-01-30

D · Potential for more than minimal harm 2022-11-09

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2022-12-29

Inspection history

Recent health citations

D · Potential for more than minimal harm 2022-11-09

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2022-12-17

Penalties and ownership

What sits behind the stars

Ownership

Ball, Pamela

Corporate Director · Individual

0% 1 facilities 2014-01-01

Bodford, Katrina

Corporate Officer · Individual

0% 1 facilities 2006-07-01

Boyles, Kenneth

Corporate Officer · Individual

0% 1 facilities 2016-07-01

Cannon, Nancy

Corporate Director · Individual

0% 1 facilities 2012-01-01

Chandler, Dudley

Corporate Director · Individual

0% 1 facilities 2015-01-01

Daves, Nicholas

Corporate Director · Individual

0% 1 facilities 2010-01-01

Douglas, Marian

Corporate Director · Individual

0% 1 facilities 2013-01-01

Driscoll, Dale

Corporate Director · Individual

0% 1 facilities 2013-01-01

Egleston, Amy

Corporate Director · Individual

0% 1 facilities 2012-01-01

Gallaher, James

Corporate Director · Individual

0% 1 facilities 2012-01-01

Gerding, Scott

Corporate Director · Individual

0% 1 facilities 2014-01-01

Gwyn, Kathy

W-2 Managing Employee · Individual

0% 1 facilities 2001-12-01

Hauser, Susan

Corporate Director · Individual

0% 1 facilities 2012-01-01

Holthouser, Raplph

Corporate Director · Individual

0% 1 facilities 2010-01-01

Mcguinn, John

Corporate Director · Individual

0% 1 facilities 2015-01-01

Medlin, William

Corporate Director · Individual

0% 1 facilities 2008-01-01

Nelson, Kathryn

Corporate Director · Individual

0% 1 facilities 2014-01-01

Ogburn, Anita

Corporate Director · Individual

0% 1 facilities 2012-01-01

Patterson, Jeffrey

Corporate Director · Individual

0% 1 facilities 2014-01-01

Piner, William

Corporate Officer · Individual

0% 1 facilities 1985-01-21

Powell Hunt, Victoria

Corporate Director · Individual

0% 1 facilities 2009-01-01

Purcell, Lisa

Corporate Director · Individual

0% 1 facilities 2010-01-01

Reeder, Steven

Corporate Director · Individual

0% 1 facilities 2015-01-01

Rousseau, James

Corporate Director · Individual

0% 1 facilities 2015-01-01

Ruffin, James

Corporate Director · Individual

0% 1 facilities 2014-01-01

Sayers, William

Corporate Director · Individual

0% 1 facilities 2014-01-01

Schwartz, Susan

Corporate Director · Individual

0% 1 facilities 2015-01-01

Nearby options

Other facilities in reach

#1

Willow Valley Center for Nursing and Rehabilitatio

Winston-Salem, NC

1-star overall rating with 1-star inspections with $283,330 in total fines with 9 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle

Overall: 1 / 5
Health: 1 / 5
Staffing: 1 / 5
Fines: $283,330

#2