Federal inspection record · CMS data as of October 1, 2026

Zebulon Rehabilitation Center

509 West Gannon Avenue, Zebulon, NC · (919) 269-9621

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
60
Residents per day
57
Ownership
For-Profit
Chain
Sovereign Healthcare Holdings
Medicare / Medicaid
Medicare + Medicaid
Certified since
September 15, 1973

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among North Carolina homes

Zebulon Rehabilitation Center carries 8 inspection points. That is fewer than 82% of North Carolina's 415 rated homes.

5★4★3★2★1★+13 homes above 189.505102550100inspection points → fewer is better on the leftThis home · 8 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–4 pts
  • 4★ 4–15 pts
  • 3★ 15–35 pts
  • 2★ 35–73.5 pts
  • 1★ over 73.5 pts

Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

11 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 9 4 pts
E 1 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Assessment and Care Planning2D
  1. D

    Ensure each resident receives an accurate assessment.

    July 24, 2025 · Standard · F641 · Corrected August 7, 2025

  2. D

    Ensure each resident receives an accurate assessment.

    June 27, 2024 · Standard · F641 · Corrected July 12, 2024

Pharmacy Service2D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    July 24, 2025 · Standard · F761 · Corrected August 7, 2025

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    March 31, 2023 · Standard · F761 · Corrected April 27, 2023

Resident Rights2D
  1. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    June 27, 2024 · Standard · F554 · Corrected July 12, 2024

  2. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    March 31, 2023 · Standard · F582 · Corrected April 27, 2023

Quality of Life and Care2E
  1. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    March 31, 2023 · Standard · F677 · Corrected April 27, 2023

  2. D

    Provide safe and appropriate respiratory care for a resident when needed.

    March 31, 2023 · Standard · F695 · Corrected April 27, 2023

Nutrition and Dietary1D
  1. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    March 31, 2023 · Standard · F806 · Corrected April 27, 2023

Administration1D
  1. D

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    March 31, 2023 · Standard · F867 · Corrected April 27, 2023

Nursing and Physician Services1C
  1. C

    Post nurse staffing information every day.

    March 31, 2023 · Standard · F732 · Corrected April 27, 2023

Inspection history

  1. 2025-07-24

    2 health deficiencies · 2 fire-safety deficiencies

    Top issue: Pharmacy Service (1 deficiency)

  2. 2024-06-27

    2 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (1 deficiency)

  3. 2023-03-31

    7 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 33 min of nursing staff time a day, 26 min of it from a registered nurse.

This home

3 h 33 min

North Carolina average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 42% of nursing staff and 57% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.9 pts worse2.61.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.3 pts better1.41.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.6 pts better100.0%92.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.3 pts better100.0%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.4 pts worse4.8%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms18 pts worse24.8%6.8%13.5%
Percentage of long-stay residents who lose too much weight0.4 pts better6.7%7.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication14.5 pts better6.6%21.1%19.5%
Percentage of long-stay residents who received an antipsychotic medication1.6 pts better12.3%13.9%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened16.6 pts better0.0%16.6%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased10.5 pts better4.5%15.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.6 pts better0.0%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection0.7 pts better1.4%2.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.9 pts worse22.8%19.9%18.3%
Percentage of long-stay residents with pressure ulcers0.7 pts worse6.1%5.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine16.8 pts better98.3%81.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit6.2 pts better6.5%12.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.9 pts better0.5%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine16.8 pts better97.9%81.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission4.8 pts worse27.0%22.2%23.4%

·

Who owns and runs it

28 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Chery, DawnManaging Control - Governing Body · Individual0%39 facilities
Chery, DawnAdp Of The SNF · Individual0%39 facilities
Cronquist 2015 Family TrIndirect Ownership Interest · Organization0%36 facilities
Cronquist, RoyceOperational/Managerial Control · Individual0%43 facilities
Cronquist, RoyceAdp Of The SNF · Individual0%43 facilities
Forvis Mazars LlpAdp Of The SNF · Organization0%295 facilities
Ghannam, WaseemOperational/Managerial Control · Individual0%9 facilities
Ghannam, WaseemAdp Of The SNF · Individual0%9 facilities
Hsp Carolina LLCAdp Of The SNF · Organization0%5 facilities
John J Notermann Business TrIndirect Ownership Interest · Organization0%34 facilities
Kaar, SusanManaging Control - Governing Body · Individual0%38 facilities
Kaar, SusanAdp Of The SNF · Individual0%38 facilities
Kelly, MichelleAdp Of The SNF · Individual0%43 facilities
Mangine, JohnIndirect Ownership Interest · Individual0%39 facilities
Mangine, JohnOperational/Managerial Control · Individual0%39 facilities
Mangine, JohnAdp Of The SNF · Individual0%39 facilities
Melton, DonaldOperational/Managerial Control · Individual0%43 facilities
Melton, DonaldAdp Of The SNF · Individual0%43 facilities
Notermann, BrendaIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%43 facilities
Notermann, WilliamAdp Of The SNF · Individual0%37 facilities
Peck, RobertManaging Control - Governing Body · Individual0%8 facilities
Peck, RobertAdp Of The SNF · Individual0%8 facilities
Skillen, GabriellaOperational/Managerial Control · Individual0%1 facilities
Skillen, GabriellaAdp Of The SNF · Individual0%1 facilities
Southern Healthcare Management LLCOperational/Managerial Control · Organization0%43 facilities
Southern Healthcare Management LLCAdp Of The SNF · Organization0%43 facilities
Sovereign Carolina Disbursements LLCAdp Of The SNF · Organization0%5 facilities
Sovereign Carolina Holdings LLCDirect Ownership Interest · Organization0%10 facilities

·

Fire safety

2 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Construction1D
  1. D

    Use approved construction type or materials.

    June 27, 2024 · K161 · Corrected August 4, 2024

Gas, Vacuum, and Electrical Systems1D
  1. D

    Have proper medical gas storage and administration areas.

    June 27, 2024 · K923 · Corrected August 4, 2024

·

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