Wisconsin Rapids, WI

Wisconsin Rapids Health Services

1-star overall rating with 1-star inspections with $99,626 in total fines with 20 recent health deficiencies with 11 fire-safety deficiencies in the latest cycle

1350 River Run Dr, Wisconsin Rapids, WI

(715) 421-3140

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

1 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

114

Certified beds

Average residents

35

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

North Shore Healthcare

Operator or chain grouping

Approved since

1969-01-31

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

1.20

Registered nurse staffing

LPN hours / resident day

0.75

Licensed practical nurse staffing

Aide hours / resident day

2.20

Nurse aide staffing

Weekend hours

3.68

Weekend nurse staffing

RN turnover

47%

Annual RN turnover

Total nurse turnover

51%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.6
1.6
About the same
1.9
0.3 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 2.1
2.2
0.1 pts better
1.8
0.3 pts worse
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 93.5%
95.7%
2.2 pts worse
93.4%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 80.4%
95.0%
14.6 pts worse
95.5%
15.1 pts worse
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 4.3%
3.2%
1.1 pts worse
3.3%
1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 2.6%
5.0%
2.4 pts better
11.4%
8.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 5.7%
4.9%
0.8 pts worse
5.4%
0.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 16.4%
16.6%
0.2 pts better
19.6%
3.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 16.2%
16.7%
0.5 pts better
16.7%
0.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 21.8%
21.1%
0.7 pts worse
16.3%
5.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 21.8%
17.3%
4.5 pts worse
14.9%
6.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 4.7%
2.3%
2.4 pts worse
1.0%
3.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.7%
3.0%
2.3 pts better
1.7%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 31.9%
25.5%
6.4 pts worse
19.8%
12.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 13.4%
5.5%
7.9 pts worse
5.1%
8.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 67.0%
86.8%
19.8 pts worse
81.7%
14.7 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 21.8%
15.0%
6.8 pts worse
12.0%
9.8 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 3.1%
1.3%
1.8 pts worse
1.6%
1.5 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 69.2%
82.2%
13 pts worse
79.7%
10.5 pts worse
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 19.5%
22.7%
3.2 pts better
23.9%
4.4 pts better
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-11-06 · Fire 2024-11-06

20 health deficiencies

Top issue: Resident Assessment and Care Planning (4 deficiencies)

11 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Cycle 2 Health 2023-08-02 · Fire 2023-08-02

9 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

3 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 3 Health 2022-07-28 · Fire 2022-07-28

7 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

8 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-11-06

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2024-12-04

F · Potential for more than minimal harm 2024-11-06

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-12-05

F · Potential for more than minimal harm 2024-11-06

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2024-12-04

F · Potential for more than minimal harm 2024-11-06

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-12-04

F · Potential for more than minimal harm 2024-11-06

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-12-04

F · Potential for more than minimal harm 2024-11-06

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-12-04

F · Potential for more than minimal harm 2024-11-06

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-12-04

F · Potential for more than minimal harm 2024-11-06

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-11-27

F · Potential for more than minimal harm 2024-11-06

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-11-25

E · Potential for more than minimal harm 2024-11-06

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-12-04

E · Potential for more than minimal harm 2024-11-06

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-12-04

F · Potential for more than minimal harm 2023-08-02

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2023-09-02

D · Potential for more than minimal harm 2023-08-02

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2023-09-02

D · Potential for more than minimal harm 2023-08-02

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2023-09-02

F · Potential for more than minimal harm 2022-07-28

E6 · Emergency Preparedness Deficiencies

Fire Safety

Conduct risk assessment and an All-Hazards approach.

Corrected 2022-09-24

F · Potential for more than minimal harm 2022-07-28

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-09-24

E · Potential for more than minimal harm 2022-07-28

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2022-09-24

E · Potential for more than minimal harm 2022-07-28

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2022-09-24

D · Potential for more than minimal harm 2022-07-28

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-09-24

D · Potential for more than minimal harm 2022-07-28

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2022-09-24

D · Potential for more than minimal harm 2022-07-28

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2022-09-24

D · Potential for more than minimal harm 2022-07-28

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2022-09-24

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-10-06

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-12-22

D · Potential for more than minimal harm 2025-10-06

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-12-22

D · Potential for more than minimal harm 2025-10-06

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-12-22

D · Potential for more than minimal harm 2025-10-06

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2025-12-22

D · Potential for more than minimal harm 2025-04-22

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-05-16

D · Potential for more than minimal harm 2025-04-22

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-05-16

D · Potential for more than minimal harm 2025-04-22

F887 · Infection Control Deficiencies

Health

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2025-05-16

D · Potential for more than minimal harm 2025-03-13

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-04-08

J · Immediate jeopardy 2024-11-06

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-12-04

F · Potential for more than minimal harm 2024-11-06

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-04

E · Potential for more than minimal harm 2024-11-06

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-12-04

E · Potential for more than minimal harm 2024-11-06

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-12-04

D · Potential for more than minimal harm 2024-11-06

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-12-04

D · Potential for more than minimal harm 2024-11-06

F637 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident when there is a significant change in condition

Corrected 2024-12-04

D · Potential for more than minimal harm 2024-11-06

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-12-04

D · Potential for more than minimal harm 2024-11-06

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-12-04

D · Potential for more than minimal harm 2024-11-06

F661 · Resident Assessment and Care Planning Deficiencies

Health

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Corrected 2024-12-04

D · Potential for more than minimal harm 2024-11-06

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-12-04

D · Potential for more than minimal harm 2024-11-06

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-12-04

D · Potential for more than minimal harm 2024-11-06

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-12-04

E · Potential for more than minimal harm 2024-06-27

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-07-22

D · Potential for more than minimal harm 2024-06-27

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-07-22

D · Potential for more than minimal harm 2024-06-27

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-07-22

D · Potential for more than minimal harm 2024-06-27

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-07-22

D · Potential for more than minimal harm 2024-04-02

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-04-17

J · Immediate jeopardy 2024-02-29

F678 · Quality of Life and Care Deficiencies

Health

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Corrected 2024-03-25

D · Potential for more than minimal harm 2024-02-29

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-03-25

J · Immediate jeopardy 2024-01-24

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-02-15

F · Potential for more than minimal harm 2023-08-02

F727 · Nursing and Physician Services Deficiencies

Health

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2023-08-29

E · Potential for more than minimal harm 2023-08-02

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-08-29

D · Potential for more than minimal harm 2023-08-02

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-08-29

D · Potential for more than minimal harm 2023-08-02

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-08-29

D · Potential for more than minimal harm 2023-04-12

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-05-12

D · Potential for more than minimal harm 2023-04-12

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-05-12

D · Potential for more than minimal harm 2023-04-12

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2023-05-12

F · Potential for more than minimal harm 2022-07-28

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-09-24

Penalties and ownership

What sits behind the stars

$70,760 2024-11-06

Fine

Fine · fine $70,760

Fine

$14,433 2024-02-29

Fine

Fine · fine $14,433

Fine

$14,433 2024-01-24

Fine

Fine · fine $14,433

Fine

Ownership

Nshr Operations LLC

5% Or Greater Direct Ownership Interest · Organization

100% 14 facilities 2019-10-01
Arrowhead 123 LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 15 facilities 2019-10-01
Baumann, Troy

5% Or Greater Indirect Ownership Interest · Individual

0% 59 facilities 2019-10-01
Baumann, Troy

Operational/Managerial Control · Individual

0% 59 facilities 2019-12-01
Baumann, Troy

Corporate Director · Individual

0% 59 facilities 2019-10-01
Belongia, Christina

Operational/Managerial Control · Individual

0% 16 facilities 2019-12-01
Cibc Bank Usa

Operational/Managerial Control · Organization

0% 121 facilities 2024-12-31
Cibc Bank Usa

5% Or Greater Security Interest · Organization

0% 121 facilities 2024-12-31
Cibc Bank Usa

5% Or Greater Mortgage Interest · Organization

0% 121 facilities 2024-12-31
Cliftonlarsonallen Llp

Operational/Managerial Control · Organization

0% 23 facilities 2019-12-01
Continuum Therapy Partners

Operational/Managerial Control · Organization

0% 16 facilities 2025-03-01
Gee, Darren

Operational/Managerial Control · Individual

0% 16 facilities 2021-11-30
Greer, Lauren

Operational/Managerial Control · Individual

0% 16 facilities 2023-11-29
Hoehn, Jeffrey

5% Or Greater Indirect Ownership Interest · Individual

0% 59 facilities 2019-10-01
Hoehn, Jeffrey

Operational/Managerial Control · Individual

0% 59 facilities 2019-12-01
Hoehn, Jeffrey

Corporate Director · Individual

0% 59 facilities 2019-10-01
Kalmon, Clayton

Operational/Managerial Control · Individual

0% 1 facilities 2025-03-03
Mills, David

5% Or Greater Indirect Ownership Interest · Individual

0% 40 facilities 2019-10-01
North Shore Healthcare LLC

Operational/Managerial Control · Organization

0% 56 facilities 2019-12-01
Nsh Rehab LLC

Operational/Managerial Control · Organization

0% 15 facilities 2025-03-01
Patzer, Colleen

Operational/Managerial Control · Individual

0% 16 facilities 2023-02-14
Purtell, Brian

Operational/Managerial Control · Individual

0% 16 facilities 2019-12-01
The Lane Morrell Bowen Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 15 facilities 2019-10-01
Wipfli Llp

Operational/Managerial Control · Organization

0% 32 facilities 2025-02-01

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