Federal inspection record · CMS data as of October 1, 2026

Wisconsin Rapids Health Services

1350 River Run Dr, Wisconsin Rapids, WI · (715) 421-3140

CMS overall rating

2 of 5

Compare with a nearby home →
Certified beds
114
Residents per day
35
Ownership
For-Profit
Chain
North Shore Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
January 31, 1969

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Wisconsin.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Wisconsin homes

Wisconsin Rapids Health Services carries 119.25 inspection points. That is fewer than 22% of Wisconsin's 321 rated homes.

5★4★3★2★1★+10 homes above 397.2505102550100200inspection points → fewer is better on the leftThis home · 119.25 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Wisconsin: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–11 pts
  • 4★ 11–37 pts
  • 3★ 37–76 pts
  • 2★ 76–130.75 pts
  • 1★ over 130.75 pts

Bars show every rated home in Wisconsin by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

36 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 3 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 25 4 pts
E 5 8 pts
F 3 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (3)

  1. J

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    November 6, 2024 · Complaint inspection · Quality of Life and Care · F686 · Corrected December 4, 2024

  2. J

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    February 29, 2024 · Complaint inspection · Quality of Life and Care · F678 · Corrected March 25, 2024

  3. J

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 24, 2024 · Complaint inspection · Quality of Life and Care · F684 · Corrected February 15, 2024

Everything else, by area of care

Pharmacy Service6D
  1. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    February 25, 2026 · Standard · F757 · Corrected March 26, 2026

  2. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    October 6, 2025 · Complaint · F755 · Corrected December 22, 2025

  3. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    November 6, 2024 · Standard · F755 · Corrected December 4, 2024

  4. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    November 6, 2024 · Standard · F758 · Corrected December 4, 2024

  5. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    April 2, 2024 · Complaint · F755 · Corrected April 17, 2024

  6. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    August 2, 2023 · Standard · F755 · Corrected August 29, 2023

Quality of Life and Care6D
  1. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    November 6, 2024 · Standard · F693 · Corrected December 4, 2024

  2. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    June 27, 2024 · Complaint · F677 · Corrected July 22, 2024

  3. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    June 27, 2024 · Complaint · F686 · Corrected July 22, 2024

  4. D

    Provide safe and appropriate respiratory care for a resident when needed.

    June 27, 2024 · Complaint · F695 · Corrected July 22, 2024

  5. D

    Provide safe and appropriate respiratory care for a resident when needed.

    February 29, 2024 · Complaint · F695 · Corrected March 25, 2024

  6. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    August 2, 2023 · Standard · F686 · Corrected August 29, 2023

Resident Rights5E
  1. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    February 25, 2026 · Standard · F628 · Corrected March 26, 2026

  2. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    April 22, 2025 · Complaint · F580 · Corrected May 16, 2025

  3. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    March 13, 2025 · Complaint · F585 · Corrected April 8, 2025

  4. E

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    November 6, 2024 · Standard · F623 · Corrected December 4, 2024

  5. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    November 6, 2024 · Complaint · F550 · Corrected December 4, 2024

Nutrition and Dietary4F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 25, 2026 · Standard · F812 · Corrected March 26, 2026

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 4, 2026 · Complaint · F812 · Corrected March 4, 2026

  3. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    November 6, 2024 · Standard · F812 · Corrected December 4, 2024

  4. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 27, 2024 · Complaint · F812 · Corrected July 22, 2024

Infection Control4E
  1. D

    Provide and implement an infection prevention and control program.

    April 22, 2025 · Complaint · F880 · Corrected May 16, 2025

  2. D

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    April 22, 2025 · Complaint · F887 · Corrected May 16, 2025

  3. E

    Provide and implement an infection prevention and control program.

    November 6, 2024 · Standard · F880 · Corrected December 4, 2024

  4. E

    Provide and implement an infection prevention and control program.

    August 2, 2023 · Standard · F880 · Corrected August 29, 2023

Resident Assessment and Care Planning4D
  1. D

    Assess the resident when there is a significant change in condition

    November 6, 2024 · Standard · F637 · Corrected December 4, 2024

  2. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    November 6, 2024 · Standard · F655 · Corrected December 4, 2024

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    November 6, 2024 · Standard · F656 · Corrected December 4, 2024

  4. D

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    November 6, 2024 · Standard · F661 · Corrected December 4, 2024

Freedom from Abuse, Neglect, and Exploitation2D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    October 6, 2025 · Complaint · F609 · Corrected December 22, 2025

  2. D

    Respond appropriately to all alleged violations.

    October 6, 2025 · Complaint · F610 · Corrected December 22, 2025

Environmental1D
  1. D

    Keep all essential equipment working safely.

    October 6, 2025 · Complaint · F908 · Corrected December 22, 2025

Nursing and Physician Services1F
  1. F

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    August 2, 2023 · Standard · F727 · Corrected August 29, 2023

Inspection history

  1. 2026-02-25

    8 health deficiencies · 7 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

  2. 2024-11-06

    16 health deficiencies · 11 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

  3. 2023-08-02

    12 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (7 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 22 min of nursing staff time a day, 1 h 4 min of it from a registered nurse.

This home

4 h 22 min

Wisconsin average

4 h 15 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 36% of nursing staff and 60% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$74,861 in federal fines on record over the past three years.

DatePenaltyAmount
2024-11-06Fine$45,995
2024-02-29Fine$14,433
2024-01-24Fine$14,433

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.4 pts better96.4%96.0%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.8 pts better96.4%95.6%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.2 pts worse4.5%3.3%3.2%
Percentage of long-stay residents who have depressive symptoms3 pts better3.0%6.0%13.5%
Percentage of long-stay residents who lose too much weight0.6 pts better4.3%4.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication1.2 pts better15.6%16.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication10.2 pts better5.7%15.9%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased0.9 pts worse16.7%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1 pts worse2.9%1.9%0.7%
Percentage of long-stay residents with a urinary tract infection2 pts worse4.7%2.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence9.6 pts worse33.2%23.6%18.3%
Percentage of long-stay residents with pressure ulcers6.6 pts worse11.5%4.9%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine23.6 pts worse63.3%86.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit5.7 pts worse21.3%15.6%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.6 pts better0.6%1.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine11.9 pts worse70.3%82.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission4.3 pts better18.2%22.5%23.4%

·

Who owns and runs it

39 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Nshr Operations LLC5% Or Greater Direct Ownership Interest · Organization100%14 facilities
Mills, David5% Or Greater Indirect Ownership Interest · Individual18%38 facilities
Arrowhead 123 LLC5% Or Greater Indirect Ownership Interest · Organization10%15 facilities
The Lane Morrell Bowen Trust5% Or Greater Indirect Ownership Interest · Organization10%14 facilities
Arrowhead 123 LLCAdp Of The SNF · Organization0%15 facilities
Baumann, TroyCorporate Director · Individual0%56 facilities
Baumann, TroyOperational/Managerial Control · Individual0%56 facilities
Baumann, TroyAdp Of The SNF · Individual0%56 facilities
Belongia, ChristinaOperational/Managerial Control · Individual0%45 facilities
Belongia, ChristinaAdp Of The SNF · Individual0%45 facilities
Cibc Bank Usa5% Or Greater Mortgage Interest · Organization0%208 facilities
Cibc Bank Usa5% Or Greater Security Interest · Organization0%208 facilities
Cibc Bank UsaOperational/Managerial Control · Organization0%208 facilities
CliftonlarsonallenOperational/Managerial Control · Organization0%124 facilities
CliftonlarsonallenAdp Of The SNF · Organization0%124 facilities
Continuum Therapy Partners LLCOperational/Managerial Control · Organization0%45 facilities
Continuum Therapy Partners LLCAdp Of The SNF · Organization0%45 facilities
Gee, DarrenOperational/Managerial Control · Individual0%45 facilities
Gee, DarrenAdp Of The SNF · Individual0%45 facilities
Greer, LaurenOperational/Managerial Control · Individual0%46 facilities
Greer, LaurenAdp Of The SNF · Individual0%46 facilities
Hoehn, JeffreyCorporate Director · Individual0%57 facilities
Hoehn, JeffreyOperational/Managerial Control · Individual0%57 facilities
Hoehn, JeffreyAdp Of The SNF · Individual0%57 facilities
North Shore Healthcare LLCOperational/Managerial Control · Organization0%55 facilities
North Shore Healthcare LLCAdp Of The SNF · Organization0%55 facilities
Nsh 1350 River Run Drive LLCAdp Of The SNF · Organization0%1 facilities
Nsh Rehab LLCOperational/Managerial Control · Organization0%43 facilities
Nsh Rehab LLCAdp Of The SNF · Organization0%43 facilities
Patzer, ColleenOperational/Managerial Control · Individual0%45 facilities
Patzer, ColleenAdp Of The SNF · Individual0%45 facilities
Purtell, BrianOperational/Managerial Control · Individual0%46 facilities
Purtell, BrianAdp Of The SNF · Individual0%46 facilities
Ramnanan, KeshniAdp Of The SNF · Individual0%18 facilities
Reichenbach, GregoryOperational/Managerial Control · Individual0%2 facilities
Reichenbach, GregoryAdp Of The SNF · Individual0%2 facilities
The Lane Morrell Bowen TrustAdp Of The SNF · Organization0%14 facilities
Wipfli LlpOperational/Managerial Control · Organization0%102 facilities
Wipfli LlpAdp Of The SNF · Organization0%102 facilities

·

Fire safety

21 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke8F
  1. F

    Install a fire alarm system that can be heard throughout the facility.

    February 25, 2026 · K341 · Corrected March 26, 2026

  2. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    February 25, 2026 · K321 · Corrected March 26, 2026

  3. D

    Inspect, test, and maintain automatic sprinkler systems.

    February 25, 2026 · K353 · Corrected March 26, 2026

  4. F

    Install a fire alarm system that can be heard throughout the facility.

    November 6, 2024 · K341 · Corrected December 4, 2024

  5. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    November 6, 2024 · K345 · Corrected December 4, 2024

  6. F

    Properly select, install, inspect, or maintain portable fire extinguishes.

    November 6, 2024 · K355 · Corrected December 4, 2024

  7. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    November 6, 2024 · K321 · Corrected December 4, 2024

  8. E

    Install corridor and hallway doors that block smoke.

    November 6, 2024 · K363 · Corrected December 4, 2024

Gas, Vacuum, and Electrical Systems5F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    February 25, 2026 · K918 · Corrected March 26, 2026

  2. D

    Have proper medical gas storage and administration areas.

    February 25, 2026 · K923 · Corrected March 26, 2026

  3. F

    Have generator or other power source capable of supplying service within 10 seconds.

    November 6, 2024 · K918 · Corrected November 25, 2024

  4. D

    Meet requirements for the installation and maintenance of electrical systems.

    August 2, 2023 · K911 · Corrected September 2, 2023

  5. D

    Have proper medical gas storage and administration areas.

    August 2, 2023 · K923 · Corrected September 2, 2023

Emergency Preparedness3F
  1. C

    Conduct testing and exercise requirements.

    February 25, 2026 · E39 · Corrected March 18, 2026

  2. F

    Conduct testing and exercise requirements.

    November 6, 2024 · E39 · Corrected December 4, 2024

  3. F

    Conduct testing and exercise requirements.

    August 2, 2023 · E39 · Corrected September 2, 2023

Egress2F
  1. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    February 25, 2026 · K211 · Corrected March 26, 2026

  2. F

    Install emergency lighting that can last at least 1 1/2 hours.

    November 6, 2024 · K291 · Corrected December 5, 2024

Miscellaneous2F
  1. F

    Have simulated fire drills held at unexpected times.

    November 6, 2024 · K712 · Corrected December 4, 2024

  2. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    November 6, 2024 · K761 · Corrected November 27, 2024

Services1F
  1. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    November 6, 2024 · K521 · Corrected December 4, 2024

·

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