Federal inspection record · CMS data as of October 1, 2026

Stevens Point Health Services

1800 Sherman Ave, Stevens Point, WI · (715) 344-1800

CMS overall rating

2 of 5

Compare with a nearby home →
Certified beds
50
Residents per day
42
Ownership
For-Profit
Chain
North Shore Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
March 1, 1984

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Wisconsin.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    −1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Wisconsin homes

Stevens Point Health Services carries 73 inspection points. That is fewer than 44% of Wisconsin's 321 rated homes.

5★4★3★2★1★+10 homes above 397.2505102550100200inspection points → fewer is better on the leftThis home · 73 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Wisconsin: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–11 pts
  • 4★ 11–37 pts
  • 3★ 37–76 pts
  • 2★ 76–130.75 pts
  • 1★ over 130.75 pts

Bars show every rated home in Wisconsin by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

48 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 38 4 pts
E 5 8 pts
F 3 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    November 6, 2024 · Complaint inspection · Quality of Life and Care · F686 · Corrected December 3, 2024

Everything else, by area of care

Quality of Life and Care12D
  1. D

    Provide safe and appropriate respiratory care for a resident when needed.

    July 23, 2025 · Standard · F695 · Corrected August 18, 2025

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 13, 2025 · Complaint · F689 · Corrected July 10, 2025

  3. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    April 8, 2025 · Complaint · F686 · Corrected May 1, 2025

  4. D

    Provide enough food/fluids to maintain a resident's health.

    February 11, 2025 · Complaint · F692 · Corrected March 7, 2025

  5. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    August 13, 2024 · Complaint · F677 · Corrected September 6, 2024

  6. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 8, 2024 · Complaint · F689 · Corrected June 3, 2024

  7. D

    Provide safe and appropriate respiratory care for a resident when needed.

    May 8, 2024 · Standard · F695 · Corrected June 3, 2024

  8. D

    Provide safe, appropriate pain management for a resident who requires such services.

    May 8, 2024 · Complaint · F697 · Corrected June 3, 2024

  9. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    January 8, 2024 · Complaint · F689 · Corrected February 1, 2024

  10. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    April 18, 2023 · Standard · F677 · Corrected May 5, 2023

  11. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 18, 2023 · Standard · F684 · Corrected May 5, 2023

  12. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    April 18, 2023 · Standard · F688 · Corrected May 5, 2023

Resident Rights8E
  1. E

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    July 23, 2025 · Standard · F628 · Corrected August 18, 2025

  2. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    July 23, 2025 · Standard · F552 · Corrected August 18, 2025

  3. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    February 11, 2025 · Complaint · F580 · Corrected March 7, 2025

  4. D

    Keep residents' personal and medical records private and confidential.

    May 8, 2024 · Standard · F583 · Corrected June 3, 2024

  5. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    January 8, 2024 · Complaint · F580 · Corrected February 1, 2024

  6. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    January 8, 2024 · Complaint · F585 · Corrected January 15, 2024

  7. E

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    April 18, 2023 · Standard · F553 · Corrected May 5, 2023

  8. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    April 18, 2023 · Standard · F552 · Corrected May 5, 2023

Infection Control8F
  1. D

    Provide and implement an infection prevention and control program.

    July 23, 2025 · Standard · F880 · Corrected August 18, 2025

  2. D

    Provide and implement an infection prevention and control program.

    June 13, 2025 · Complaint · F880 · Corrected July 10, 2025

  3. D

    Provide and implement an infection prevention and control program.

    April 8, 2025 · Complaint · F880 · Corrected May 1, 2025

  4. D

    Provide and implement an infection prevention and control program.

    November 6, 2024 · Complaint · F880 · Corrected December 3, 2024

  5. F

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    May 8, 2024 · Standard · F882 · Corrected June 3, 2024

  6. D

    Provide and implement an infection prevention and control program.

    May 8, 2024 · Standard · F880 · Corrected June 3, 2024

  7. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    May 8, 2024 · Standard · F883 · Corrected June 5, 2024

  8. D

    Provide and implement an infection prevention and control program.

    April 18, 2023 · Standard · F880 · Corrected May 5, 2023

Freedom from Abuse, Neglect, and Exploitation7D
  1. D

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    July 23, 2025 · Standard · F605 · Corrected August 18, 2025

  2. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    July 23, 2025 · Standard · F607 · Corrected August 18, 2025

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    April 8, 2025 · Complaint · F609 · Corrected May 1, 2025

  4. D

    Respond appropriately to all alleged violations.

    April 8, 2025 · Complaint · F610 · Corrected May 1, 2025

  5. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    February 12, 2024 · Complaint · F607 · Corrected March 6, 2024

  6. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    February 12, 2024 · Complaint · F609 · Corrected March 5, 2024

  7. D

    Respond appropriately to all alleged violations.

    February 12, 2024 · Complaint · F610 · Corrected March 5, 2024

Pharmacy Service4E
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    July 23, 2025 · Standard · F755 · Corrected August 18, 2025

  2. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    June 13, 2025 · Complaint · F761 · Corrected July 10, 2025

  3. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    August 13, 2024 · Complaint · F755 · Corrected September 6, 2024

  4. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    May 8, 2024 · Standard · F755 · Corrected June 3, 2024

Nutrition and Dietary4F
  1. E

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    June 13, 2025 · Complaint · F806 · Corrected July 10, 2025

  2. D

    Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    June 13, 2025 · Complaint · F810 · Corrected July 10, 2025

  3. F

    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    May 8, 2024 · Standard · F801 · Corrected June 3, 2024

  4. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 8, 2024 · Standard · F812 · Corrected June 5, 2024

Resident Assessment and Care Planning2D
  1. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    July 23, 2025 · Standard · F657 · Corrected August 18, 2025

  2. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    April 18, 2023 · Standard · F655 · Corrected May 5, 2023

Administration1C
  1. C

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    May 8, 2024 · Standard · F868 · Corrected June 3, 2024

Nursing and Physician Services1E
  1. E

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    April 18, 2023 · Standard · F712 · Corrected May 5, 2023

Inspection history

  1. 2025-07-23

    8 health deficiencies · 6 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

  2. 2024-05-08

    23 health deficiencies · 10 fire-safety deficiencies

    Top issue: Infection Control (6 deficiencies)

  3. 2023-04-18

    17 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (6 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 46 min of nursing staff time a day, 58 min of it from a registered nurse.

This home

3 h 46 min

Wisconsin average

4 h 15 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 52% of nursing staff and 63% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.9 pts better96.9%96.0%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.4 pts better100.0%95.6%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury3.3 pts better0.0%3.3%3.2%
Percentage of long-stay residents who have depressive symptoms3.4 pts better2.6%6.0%13.5%
Percentage of long-stay residents who lose too much weight0.2 pts worse5.1%4.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication17.7 pts worse34.5%16.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication3.9 pts worse19.8%15.9%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened6.7 pts better10.3%17.0%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased1.9 pts worse17.7%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1.9 pts better0.0%1.9%0.7%
Percentage of long-stay residents with a urinary tract infection4.4 pts worse7.1%2.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence3 pts better20.6%23.6%18.3%
Percentage of long-stay residents with pressure ulcers2.5 pts worse7.4%4.9%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine14.1 pts worse72.8%86.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit13 pts worse28.6%15.6%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.1 pts better1.1%1.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine6.8 pts worse75.4%82.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission11.9 pts worse34.4%22.5%23.4%

·

Who owns and runs it

38 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Nshr Operations LLC5% Or Greater Direct Ownership Interest · Organization100%14 facilities
Mills, David5% Or Greater Indirect Ownership Interest · Individual18%38 facilities
Arrowhead 123 LLC5% Or Greater Indirect Ownership Interest · Organization10%15 facilities
The Lane Morrell Bowen Trust5% Or Greater Indirect Ownership Interest · Organization10%14 facilities
Arrowhead 123 LLCAdp Of The SNF · Organization0%15 facilities
Baumann, TroyCorporate Director · Individual0%56 facilities
Baumann, TroyOperational/Managerial Control · Individual0%56 facilities
Baumann, TroyAdp Of The SNF · Individual0%56 facilities
Belongia, ChristinaOperational/Managerial Control · Individual0%45 facilities
Belongia, ChristinaAdp Of The SNF · Individual0%45 facilities
Cibc Bank Usa5% Or Greater Mortgage Interest · Organization0%208 facilities
Cibc Bank Usa5% Or Greater Security Interest · Organization0%208 facilities
Cibc Bank UsaOperational/Managerial Control · Organization0%208 facilities
CliftonlarsonallenOperational/Managerial Control · Organization0%124 facilities
CliftonlarsonallenAdp Of The SNF · Organization0%124 facilities
Continuum Therapy Partners LLCOperational/Managerial Control · Organization0%45 facilities
Continuum Therapy Partners LLCAdp Of The SNF · Organization0%45 facilities
Gee, DarrenOperational/Managerial Control · Individual0%45 facilities
Gee, DarrenAdp Of The SNF · Individual0%45 facilities
Greer, LaurenOperational/Managerial Control · Individual0%46 facilities
Greer, LaurenAdp Of The SNF · Individual0%46 facilities
Hoehn, JeffreyCorporate Director · Individual0%57 facilities
Hoehn, JeffreyOperational/Managerial Control · Individual0%57 facilities
Hoehn, JeffreyAdp Of The SNF · Individual0%57 facilities
North Shore Healthcare LLCOperational/Managerial Control · Organization0%55 facilities
North Shore Healthcare LLCAdp Of The SNF · Organization0%55 facilities
Nsh 1800 Sherman Avenue LLCAdp Of The SNF · Organization0%1 facilities
Nsh Rehab LLCOperational/Managerial Control · Organization0%43 facilities
Nsh Rehab LLCAdp Of The SNF · Organization0%43 facilities
Purtell, BrianOperational/Managerial Control · Individual0%46 facilities
Purtell, BrianAdp Of The SNF · Individual0%46 facilities
Ramnanan, KeshniOperational/Managerial Control · Individual0%18 facilities
Ramnanan, KeshniAdp Of The SNF · Individual0%18 facilities
Steckler, AllieOperational/Managerial Control · Individual0%1 facilities
Steckler, AllieAdp Of The SNF · Individual0%1 facilities
The Lane Morrell Bowen TrustAdp Of The SNF · Organization0%14 facilities
Wipfli LlpOperational/Managerial Control · Organization0%102 facilities
Wipfli LlpAdp Of The SNF · Organization0%102 facilities

·

Fire safety

20 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke7F
  1. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    July 23, 2025 · K345 · Corrected August 18, 2025

  2. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    July 23, 2025 · K321 · Corrected July 23, 2025

  3. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    May 8, 2024 · K345 · Corrected June 21, 2024

  4. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    May 8, 2024 · K321 · Corrected June 21, 2024

  5. E

    Inspect, test, and maintain automatic sprinkler systems.

    May 8, 2024 · K353 · Corrected June 21, 2024

  6. D

    Install an approved automatic sprinkler system.

    May 8, 2024 · K351 · Corrected June 21, 2024

  7. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    April 18, 2023 · K321 · Corrected May 11, 2023

Emergency Preparedness4F
  1. F

    Establish policies and procedures including evacuation.

    July 23, 2025 · E20 · Corrected August 18, 2025

  2. F

    Conduct testing and exercise requirements.

    July 23, 2025 · E39 · Corrected August 18, 2025

  3. F

    Provide family notifications of emergency plan.

    May 8, 2024 · E35 · Corrected June 21, 2024

  4. F

    Conduct risk assessment and an All-Hazards approach.

    May 8, 2024 · E6 · Corrected June 21, 2024

Services4F
  1. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    July 23, 2025 · K521 · Not yet marked corrected

  2. E

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    May 8, 2024 · K521 · Corrected August 1, 2024

  3. F

    Have properly installed electrical wiring and gas equipment.

    November 22, 2023 · K511 · Corrected December 15, 2023

  4. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    April 18, 2023 · K521 · Corrected May 11, 2023

Gas, Vacuum, and Electrical Systems4F
  1. F

    Have a battery powered remote alarm panel in a location accessible by operating personnel.

    July 23, 2025 · K916 · Corrected August 12, 2025

  2. F

    Meet requirements for the use of electrical equipment.

    May 8, 2024 · K919 · Corrected June 21, 2024

  3. D

    Have power receptacles that are properly grounded.

    May 8, 2024 · K912 · Corrected June 21, 2024

  4. D

    Have generator or other power source capable of supplying service within 10 seconds.

    April 18, 2023 · K918 · Corrected May 11, 2023

Egress1E
  1. E

    Have exits that are accessible at all times.

    May 8, 2024 · K271 · Corrected June 21, 2024

·

Other homes nearby

  1. Timber Ridge Health and Rehabilitation

    Stevens Point, WI · The Ensign Group

    Worst citation, 3 yrs
    F
    Nursing / resident / day
    —
    Fines
    $0
  2. Edenbrook of Wisconsin Rapids

    Wisconsin Rapids, WI · Eden Senior Care

    Worst citation, 3 yrs
    E
    Nursing / resident / day
    3 h 51 min
    Fines
    $0
  3. Wisconsin Rapids Health Services

    Wisconsin Rapids, WI · North Shore Healthcare

    Worst citation, 3 yrs
    J
    Nursing / resident / day
    4 h 22 min
    Fines
    $74,861