Wisconsin Dells, WI

Wisconsin Dells Health Services

3-star overall rating with 2-star inspections with 9 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

300 Race St, Wisconsin Dells, WI

(608) 254-2574

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

90

Certified beds

Average residents

52

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

North Shore Healthcare

Operator or chain grouping

Approved since

1985-12-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

58 facilities

Chain averages 3 overall / 3 health / 4 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.91

Registered nurse staffing · state 0.97 · national 0.68

LPN hours / resident day

0.40

Licensed practical nurse staffing · state 0.64 · national 0.87

Aide hours / resident day

2.01

Nurse aide staffing · state 2.59 · national 2.35

Total nurse hours

3.33

All reported nurse hours · state 4.20 · national 3.89

Licensed hours

1.31

RN + LPN hours · state 1.60 · national 1.54

Weekend hours

3.04

Weekend nurse staffing · state 3.72 · national 3.43

Weekend RN hours

0.73

Weekend registered nurse coverage · state 0.66 · national 0.47

Physical therapist

0.06

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.83

CMS adjusted RN staffing hours

Adjusted total hours

3.03

CMS adjusted total nurse staffing hours

Case-mix index

1.50

Higher values indicate more complex resident acuity

RN turnover

36%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

40%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

3,525

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

43.92

Composite VBP score used to determine payment impact.

Payment multiplier

0.9970

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

5.22

Baseline 15.85% · Performance 19.01% · Measure score 5.22 · Achievement 5.22 · Improvement 0

Healthcare-associated infections

4.37

Baseline 5.48% · Performance 6.53% · Measure score 4.37 · Achievement 4.37 · Improvement 0

Total nurse turnover

7.26

Baseline 48.39% · Performance 34.00% · Measure score 7.26 · Achievement 7.26 · Improvement 5.61

Adjusted total nurse staffing

0.72

Baseline 3.28 hours · Performance 3.28 hours · Measure score 0.72 · Achievement 0.72 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.8%
10.72%
0.1 pts worse
No Different than the National Rate · Eligible stays 97 · Observed rate 10.31% · Lower 95% interval 7.38%
Discharge to community 55.28%
50.57%
4.7 pts better
No Different than the National Rate · Eligible stays 93 · Observed rate 51.61% · Lower 95% interval 47.05%
Medicare spending per beneficiary 1.02
1.02
About the same
Drug regimen review with follow-up 90.57%
95.27%
4.7 pts worse
Numerator 48 · Denominator 53
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 53
Discharge self-care score 48.72%
53.69%
5 pts worse
Numerator 19 · Denominator 39
Discharge mobility score 48.72%
50.94%
2.2 pts worse
Numerator 19 · Denominator 39
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 53 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 6.53%
7.12%
0.6 pts better
No Different than the National Rate · Eligible stays 51 · Observed rate 3.92% · Lower 95% interval 3.99%
Staff COVID-19 vaccination coverage 8.16%
8.2%
About the same
Numerator 4 · Denominator 49
Staff flu vaccination coverage 36.9%
42%
5.1 pts worse
Numerator 31 · Denominator 84
Discharge function score 61.54%
56.45%
5.1 pts better
Numerator 24 · Denominator 39
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 26 · Denominator 26
Resident COVID-19 vaccinations up to date 33.33%
25.2%
8.1 pts better
Numerator 7 · Denominator 21

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.4
1.6
1.2 pts better
1.9
1.5 pts better
Long Stay · 20240701-20250630 · Adjusted 0.4 · Observed 0.3 · Expected 1.6 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.5
2.2
1.7 pts better
1.8
1.3 pts better
Long Stay · 20240701-20250630 · Adjusted 0.5 · Observed 0.5 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
95.7%
4.3 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
95.0%
5 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 2.5%
3.2%
0.7 pts better
3.3%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 2.5% · Q3 2.6% · Q4 2.4% · 4Q avg 2.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 13.7%
5.0%
8.7 pts worse
11.4%
2.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 12.5% · Q2 12.9% · Q3 9.7% · Q4 18.9% · 4Q avg 13.7%
Percentage of long-stay residents who lose too much weight 8.8%
4.9%
3.9 pts worse
5.4%
3.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.4% · Q2 13.9% · Q3 8.3% · Q4 7.7% · 4Q avg 8.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 4.0%
16.6%
12.6 pts better
19.6%
15.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.7% · Q2 2.7% · Q3 2.7% · Q4 7.5% · 4Q avg 4.0%
Percentage of long-stay residents who received an antipsychotic medication 15.5%
16.7%
1.2 pts better
16.7%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.1% · Q2 17.9% · Q3 17.9% · Q4 18.8% · 4Q avg 15.5% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 26.7%
21.1%
5.6 pts worse
16.3%
10.4 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 26.7% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 25.7%
17.3%
8.4 pts worse
14.9%
10.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 25.0% · Q2 35.3% · Q3 32.4% · Q4 11.1% · 4Q avg 25.7% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.6%
2.3%
1.7 pts better
1.0%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.5% · Q3 0.0% · Q4 0.0% · 4Q avg 0.6% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
3.0%
3 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 28.5%
25.5%
3 pts worse
19.8%
8.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 19.4% · Q2 30.5% · Q3 41.3% · Q4 23.2% · 4Q avg 28.5%
Percentage of long-stay residents with pressure ulcers 4.7%
5.5%
0.8 pts better
5.1%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.7% · Q2 5.2% · Q3 2.6% · Q4 2.4% · 4Q avg 4.7% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.4%
86.8%
10.6 pts better
81.7%
15.7 pts better
Short Stay · 2024Q4-2025Q3 · Q1 95.7% · Q2 96.2% · Q3 100.0% · Q4 98.1% · 4Q avg 97.4%
Percentage of short-stay residents who had an outpatient emergency department visit 7.1%
15.0%
7.9 pts better
12.0%
4.9 pts better
Short Stay · 20240701-20250630 · Adjusted 7.1% · Observed 6.7% · Expected 10.5% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.5%
1.3%
0.2 pts worse
1.6%
0.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 3.0% · Q4 3.0% · 4Q avg 1.5% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 77.8%
82.2%
4.4 pts worse
79.7%
1.9 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 77.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 15.3%
22.7%
7.4 pts better
23.9%
8.6 pts better
Short Stay · 20240701-20250630 · Adjusted 15.3% · Observed 13.3% · Expected 20.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-03-11 · Fire 2025-03-11

9 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

6 fire-safety deficiencies

Top issue: Emergency Preparedness (3 deficiencies)

Cycle 2 Health 2024-04-17 · Fire 2024-04-17

8 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

7 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Cycle 3 Health 2023-02-02 · Fire 2023-02-02

7 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

11 fire-safety deficiencies

Top issue: Smoke (6 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-03-11

E25 · Emergency Preparedness Deficiencies

Fire Safety

Create arrangements with other facilities to receive patients.

Corrected 2025-04-01

F · Potential for more than minimal harm 2025-03-11

E9 · Emergency Preparedness Deficiencies

Fire Safety

Include a process for Emergency Preparedness collaboration.

Corrected 2025-04-08

F · Potential for more than minimal harm 2025-03-11

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-05-30

F · Potential for more than minimal harm 2025-03-11

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2025-04-01

E · Potential for more than minimal harm 2025-03-11

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-04-01

D · Potential for more than minimal harm 2025-03-11

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2025-04-11

F · Potential for more than minimal harm 2024-04-17

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-05-15

F · Potential for more than minimal harm 2024-04-17

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-05-15

E · Potential for more than minimal harm 2024-04-17

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-05-15

E · Potential for more than minimal harm 2024-04-17

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-05-15

D · Potential for more than minimal harm 2024-04-17

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2024-05-15

D · Potential for more than minimal harm 2024-04-17

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-05-15

D · Potential for more than minimal harm 2024-04-17

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-05-15

F · Potential for more than minimal harm 2023-02-02

E6 · Emergency Preparedness Deficiencies

Fire Safety

Conduct risk assessment and an All-Hazards approach.

Corrected 2023-03-10

F · Potential for more than minimal harm 2023-02-02

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-03-10

F · Potential for more than minimal harm 2023-02-02

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2023-03-10

E · Potential for more than minimal harm 2023-02-02

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2023-02-23

E · Potential for more than minimal harm 2023-02-02

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-02-23

E · Potential for more than minimal harm 2023-02-02

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-02-21

E · Potential for more than minimal harm 2023-02-02

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-02-22

E · Potential for more than minimal harm 2023-02-02

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2023-03-10

D · Potential for more than minimal harm 2023-02-02

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-03-10

D · Potential for more than minimal harm 2023-02-02

K781 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of portable space heaters.

Corrected 2023-02-21

D · Potential for more than minimal harm 2023-02-02

K912 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have power receptacles that are properly grounded.

Corrected 2023-02-20

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-08-07

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-08-27

F · Potential for more than minimal harm 2025-03-11

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-04-01

F · Potential for more than minimal harm 2025-03-11

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-04-01

D · Potential for more than minimal harm 2025-03-11

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-04-01

D · Potential for more than minimal harm 2025-03-11

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-04-01

D · Potential for more than minimal harm 2025-03-11

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-04-01

D · Potential for more than minimal harm 2025-03-11

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-04-01

D · Potential for more than minimal harm 2025-03-11

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-04-01

D · Potential for more than minimal harm 2025-03-11

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-04-01

D · Potential for more than minimal harm 2024-09-03

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-01

D · Potential for more than minimal harm 2024-05-21

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-06-13

D · Potential for more than minimal harm 2024-05-21

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-06-13

D · Potential for more than minimal harm 2024-05-21

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2024-06-13

F · Potential for more than minimal harm 2024-04-17

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-15

F · Potential for more than minimal harm 2024-04-17

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-05-15

D · Potential for more than minimal harm 2024-04-17

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-05-15

D · Potential for more than minimal harm 2024-04-17

F742 · Quality of Life and Care Deficiencies

Health

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Corrected 2024-05-15

D · Potential for more than minimal harm 2024-02-27

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-03-13

F · Potential for more than minimal harm 2023-02-02

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-02-24

E · Potential for more than minimal harm 2023-02-02

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2023-02-23

E · Potential for more than minimal harm 2023-02-02

F680 · Quality of Life and Care Deficiencies

Health

Ensure the activities program is directed by a qualified professional.

Corrected 2023-02-23

D · Potential for more than minimal harm 2023-02-02

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-02-24

D · Potential for more than minimal harm 2023-02-02

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-02-24

D · Potential for more than minimal harm 2023-02-02

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-02-24

Penalties and ownership

What sits behind the stars

Ownership

Baumann, Troy

5% Or Greater Direct Ownership Interest · Individual

0% 59 facilities 2017-04-04
Baumann, Troy

Operational/Managerial Control · Individual

0% 59 facilities 2017-04-04
Baumann, Troy

Corporate Officer · Individual

0% 59 facilities 2017-04-04
Hoehn, Jeffrey

5% Or Greater Direct Ownership Interest · Individual

0% 59 facilities 2017-04-04
Hoehn, Jeffrey

Operational/Managerial Control · Individual

0% 59 facilities 2017-04-04
Hoehn, Jeffrey

Corporate Officer · Individual

0% 59 facilities 2017-04-04
North Shore Healthcare LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 56 facilities 2017-04-04
North Shore Healthcare LLC

Operational/Managerial Control · Organization

0% 56 facilities 2017-04-04
Nshc Wisconsin LLC

5% Or Greater Direct Ownership Interest · Organization

0% 16 facilities 2017-04-04
Nshc Wisconsin LLC

Operational/Managerial Control · Organization

0% 16 facilities 2017-04-04

Nearby options

Other facilities in reach

#1

Complete Care at Jefferson Meadows LLC

Baraboo, WI

3-star overall rating with 2-star inspections with $73,275 in total fines with 14 recent health deficiencies with 11 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
2 / 5
Staffing
4 / 5
Fines
$73,275
#2

Ridgeview Terrace Long Term Care

Reedsburg, WI

5-star overall rating with 5-star inspections with 4 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
5 / 5
Staffing
5 / 5
Fines
$0
#3

Sauk Co Health Care Center

Reedsburg, WI

2-star overall rating with 2-star inspections with $160,977 in total fines with 7 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
4 / 5
Fines
$160,977

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