Spanish Fort, AL

Willowbrooke Ct Skilled Care Ctr Westminster Vlg

5-star overall rating with 3-star inspections with 1 recent health deficiencies

500 Spanish Fort Blvd, Spanish Fort, AL

(251) 626-7007

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

60

Certified beds

Average residents

7

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Acts Retirement-Life Communities

Operator or chain grouping

Approved since

1983-07-07

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

26 facilities

Chain averages 5 overall / 4 health / 5 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.39

Registered nurse staffing · state 0.64 · national 0.68

LPN hours / resident day

0.63

Licensed practical nurse staffing · state 0.78 · national 0.87

Aide hours / resident day

2.78

Nurse aide staffing · state 2.50 · national 2.35

Total nurse hours

4.80

All reported nurse hours · state 3.91 · national 3.89

Licensed hours

2.02

RN + LPN hours · state 1.42 · national 1.54

Weekend hours

4.33

Weekend nurse staffing · state 3.29 · national 3.43

Weekend RN hours

1.38

Weekend registered nurse coverage · state 0.36 · national 0.47

Physical therapist

1.34

Reported PT staffing · state 0.04 · national 0.07

Adjusted RN hours

1.65

CMS adjusted RN staffing hours

Adjusted total hours

5.68

CMS adjusted total nurse staffing hours

Case-mix index

1.16

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

0%

Annual nurse turnover

SNF VBP

Value-based purchasing

Program rank

7,896

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

28.46

Composite VBP score used to determine payment impact.

Payment multiplier

0.9850

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

1.16

Baseline 23.20% · Performance 22.17% · Measure score 1.16 · Achievement 0 · Improvement 1.16

Healthcare-associated infections

4.56

Baseline 9.68% · Performance 7.31% · Measure score 4.56 · Achievement 1.76 · Improvement 4.56

Total nurse turnover

2.81

Baseline 52.38% · Performance 52.17% · Measure score 2.81 · Achievement 2.81 · Improvement 0

Adjusted total nurse staffing

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 12.45%
10.72%
1.7 pts worse
No Different than the National Rate · Eligible stays 94 · Observed rate 14.89% · Lower 95% interval 9.24%
Discharge to community 52.07%
50.57%
1.5 pts better
No Different than the National Rate · Eligible stays 74 · Observed rate 48.65% · Lower 95% interval 42.91%
Medicare spending per beneficiary 0.86
1.02
0.2 pts better
Drug regimen review with follow-up 89.47%
95.27%
5.8 pts worse
Numerator 34 · Denominator 38
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 38
Discharge self-care score 80%
53.69%
26.3 pts better
Numerator 20 · Denominator 25
Discharge mobility score 48%
50.94%
2.9 pts worse
Numerator 12 · Denominator 25
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 38 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 7.31%
7.12%
0.2 pts worse
No Different than the National Rate · Eligible stays 46 · Observed rate 6.52% · Lower 95% interval 3.67%
Staff COVID-19 vaccination coverage 5.1%
8.2%
3.1 pts worse
Numerator 5 · Denominator 98
Staff flu vaccination coverage 88.55%
42%
46.5 pts better
Numerator 116 · Denominator 131
Discharge function score 72%
56.45%
15.5 pts better
Numerator 18 · Denominator 25
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 16 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.1%
84.3%
14.8 pts better
81.7%
17.4 pts better
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 96.3% · 4Q avg 99.1%
Percentage of short-stay residents who had an outpatient emergency department visit 4.2%
11.5%
7.3 pts better
12.0%
7.8 pts better
Short Stay · 20240701-20250630 · Adjusted 4.2% · Observed 3.3% · Expected 8.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.5%
2.1%
0.6 pts better
1.6%
0.1 pts better
Short Stay · 2024Q4-2025Q3 · 4Q avg 1.5% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
80.3%
19.7 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 28.7%
24.5%
4.2 pts worse
23.9%
4.8 pts worse
Short Stay · 20240701-20250630 · Adjusted 28.7% · Observed 20.0% · Expected 16.6% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2021-04-08 · Fire 2021-04-08

1 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2019-02-14 · Fire 2019-02-14

1 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

5 fire-safety deficiencies

Top issue: Egress (3 deficiencies)

Cycle 3 Health 2018-03-01 · Fire 2018-03-01

8 health deficiencies

Top issue: Administration (3 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2019-02-14

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2019-03-21

E · Potential for more than minimal harm 2019-02-14

K232 · Egress Deficiencies

Fire Safety

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

Corrected 2019-03-22

E · Potential for more than minimal harm 2019-02-14

K325 · Smoke Deficiencies

Fire Safety

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2019-03-27

E · Potential for more than minimal harm 2019-02-14

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-03-27

D · Potential for more than minimal harm 2019-02-14

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2019-03-15

E · Potential for more than minimal harm 2018-03-01

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2018-04-10

D · Potential for more than minimal harm 2018-03-01

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2018-04-10

D · Potential for more than minimal harm 2018-03-01

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2018-04-10

Inspection history

Recent health citations

F · Potential for more than minimal harm 2021-04-08

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-05-13

F · Potential for more than minimal harm 2019-02-14

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-03-15

F · Potential for more than minimal harm 2018-03-01

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2018-04-04

E · Potential for more than minimal harm 2018-03-01

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2018-04-04

E · Potential for more than minimal harm 2018-03-01

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2018-04-04

E · Potential for more than minimal harm 2018-03-01

F835 · Administration Deficiencies

Health

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2018-04-04

E · Potential for more than minimal harm 2018-03-01

F837 · Administration Deficiencies

Health

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

Corrected 2018-04-04

E · Potential for more than minimal harm 2018-03-01

F865 · Administration Deficiencies

Health

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2018-04-04

D · Potential for more than minimal harm 2018-03-01

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2018-04-04

C · Minimal harm 2018-03-01

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2018-04-04

Penalties and ownership

What sits behind the stars

Ownership

Acts Retirement Services, Inc

5% Or Greater Indirect Ownership Interest · Organization

100% 4 facilities 2023-02-01
Acts Retirement-Life Communities Inc

5% Or Greater Direct Ownership Interest · Organization

100% 19 facilities 2023-02-01
Acts Management Services, Inc.

Operational/Managerial Control · Organization

0% 27 facilities 2023-02-01
Acts Retirement-Life Communities Inc

Operational/Managerial Control · Organization

0% 19 facilities 2023-02-01
Acts Retirement-Life Communities Management, LLC

Operational/Managerial Control · Organization

0% 25 facilities 2023-02-01
Ahern, Susan

Operational/Managerial Control · Individual

0% 27 facilities 2023-02-01
Ahern, Susan

Corporate Officer · Individual

0% 27 facilities 2023-02-01
Allmond, Susan

Corporate Director · Individual

0% 23 facilities 2023-02-01
Allmond, Susan

Corporate Officer · Individual

0% 23 facilities 2025-01-01
Brod, Kathryn

Corporate Director · Individual

0% 22 facilities 2024-02-15
Callaway, Warren

Corporate Director · Individual

0% 19 facilities 2023-02-01
Chamberlain, Linda

Corporate Director · Individual

0% 20 facilities 2025-01-01
Christiansen, Karen

Operational/Managerial Control · Individual

0% 27 facilities 2023-02-01
Christiansen, Karen

Corporate Director · Individual

0% 27 facilities 2023-02-01
Christiansen, Karen

Corporate Officer · Individual

0% 27 facilities 2023-02-01
Detweiler, Harold

Corporate Director · Individual

0% 25 facilities 2023-02-01
Esterhai, John

Corporate Director · Individual

0% 21 facilities 2023-02-01
Fox, Glenn

Operational/Managerial Control · Individual

0% 27 facilities 2023-02-01
Fox, Glenn

Corporate Officer · Individual

0% 27 facilities 2023-02-01
Gerner, Elric

Corporate Director · Individual

0% 24 facilities 2023-02-01
Gerner, Elric

Corporate Officer · Individual

0% 24 facilities 2023-02-01
Glynn, James

Corporate Director · Individual

0% 21 facilities 2023-02-01
Grant, Gerald

Operational/Managerial Control · Individual

0% 29 facilities 2023-02-01
Grant, Gerald

Corporate Director · Individual

0% 29 facilities 2023-02-01
Grant, Gerald

Corporate Officer · Individual

0% 29 facilities 2023-02-01
Greer, Jason

Corporate Director · Individual

0% 19 facilities 2023-02-01
Kelly, Michael

Corporate Director · Individual

0% 33 facilities 2023-02-01
Lammers, John

Corporate Director · Individual

0% 21 facilities 2023-02-01
Lawson, Daniel

Corporate Director · Individual

0% 25 facilities 2023-02-01
Lawson, Daniel

Corporate Officer · Individual

0% 25 facilities 2025-01-01
Mashner, Marvin

Corporate Director · Individual

0% 23 facilities 2023-02-01
Mashner, Marvin

Corporate Officer · Individual

0% 23 facilities 2023-02-01
Middlebrooks, Daniel

Corporate Director · Individual

0% 19 facilities 2023-02-01
Reichard, Dawn

Corporate Director · Individual

0% 19 facilities 2025-06-01
Varden, Kevin

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-01
Webb, Gloryana

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-01

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