Nacogdoches, TX

Willowbrook Nursing Center

2-star overall rating with 2-star inspections with $153,439 in total fines with 8 recent health deficiencies

227 Russell Blvd, Nacogdoches, TX

(936) 564-4596

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

166

Certified beds

Average residents

112

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Hmg Healthcare

Operator or chain grouping

Approved since

1987-04-28

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.20

Registered nurse staffing

LPN hours / resident day

1.03

Licensed practical nurse staffing

Aide hours / resident day

1.76

Nurse aide staffing

Weekend hours

2.66

Weekend nurse staffing

RN turnover

50%

Annual RN turnover

Total nurse turnover

52%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.8
2.1
0.3 pts better
1.9
0.1 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 1.2
2.1
0.9 pts better
1.8
0.6 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.9%
97.1%
0.8 pts better
93.4%
4.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
97.9%
2.1 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 3.4%
3.3%
0.1 pts worse
3.3%
0.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 3.5%
2.7%
0.8 pts worse
11.4%
7.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 3.4%
3.3%
0.1 pts worse
5.4%
2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 12.2%
18.9%
6.7 pts better
19.6%
7.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 7.8%
10.8%
3 pts better
16.7%
8.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 2.6%
15.4%
12.8 pts better
16.3%
13.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 6.6%
16.1%
9.5 pts better
14.9%
8.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.5%
0.5 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.0%
0.8%
0.8 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 11.4%
15.0%
3.6 pts better
19.8%
8.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 2.4%
4.2%
1.8 pts better
5.1%
2.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 87.3%
89.7%
2.4 pts worse
81.7%
5.6 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 10.7%
12.0%
1.3 pts better
12.0%
1.3 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 1.1%
1.5%
0.4 pts better
1.6%
0.5 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 98.3%
88.0%
10.3 pts better
79.7%
18.6 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 18.7%
25.9%
7.2 pts better
23.9%
5.2 pts better
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-07-09 · Fire 2025-07-09

8 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-06-19 · Fire 2024-06-19

10 health deficiencies

Top issue: Environmental (3 deficiencies)

3 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 3 Health 2023-04-19 · Fire 2023-04-19

5 health deficiencies

Top issue: Environmental (1 deficiency)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-06-19

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-08-29

E · Potential for more than minimal harm 2024-06-19

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-08-29

E · Potential for more than minimal harm 2024-06-19

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-08-29

E · Potential for more than minimal harm 2023-04-19

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-06-27

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-07-09

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-07-10

E · Potential for more than minimal harm 2025-07-09

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-07-09

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-07-09

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-07-09

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-07-09

F805 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-05-28

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-06-15

J · Immediate jeopardy 2025-03-19

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-03-20

E · Potential for more than minimal harm 2024-06-19

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-07-05

E · Potential for more than minimal harm 2024-06-19

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-07-05

E · Potential for more than minimal harm 2024-06-19

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-07-05

E · Potential for more than minimal harm 2024-06-19

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2024-07-05

D · Potential for more than minimal harm 2024-06-19

F636 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2024-07-05

D · Potential for more than minimal harm 2024-06-19

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-07-05

D · Potential for more than minimal harm 2024-06-19

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-07-05

D · Potential for more than minimal harm 2024-06-19

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2024-07-05

D · Potential for more than minimal harm 2024-06-19

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2024-07-05

C · Minimal harm 2024-06-19

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2024-07-05

E · Potential for more than minimal harm 2023-04-19

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-05-05

E · Potential for more than minimal harm 2023-04-19

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-05-05

E · Potential for more than minimal harm 2023-04-19

F926 · Environmental Deficiencies

Health

Have policies on smoking.

Corrected 2023-05-05

D · Potential for more than minimal harm 2023-04-19

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-05-05

D · Potential for more than minimal harm 2023-04-19

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-05-05

Penalties and ownership

What sits behind the stars

$153,439 2025-03-19

Fine

Fine · fine $153,439

Fine

Ownership

Balsamo, Krystal

Operational/Managerial Control · Individual

0% 24 facilities 2018-04-01
Benavides, Rhonda

Operational/Managerial Control · Individual

0% 1 facilities 2001-08-20
Casper, Andrea

Operational/Managerial Control · Individual

0% 1 facilities 2022-08-30
Cibc Bank Usa

5% Or Greater Direct Ownership Interest · Organization

0% 121 facilities 2018-04-01
Cibc Bank Usa

Operational/Managerial Control · Organization

0% 121 facilities 2021-04-01
Culp, Roland

5% Or Greater Indirect Ownership Interest · Individual

0% 32 facilities 2018-04-01
Culp, Roland

Operational/Managerial Control · Individual

0% 32 facilities 2018-04-01
Daspit, Laurence

5% Or Greater Indirect Ownership Interest · Individual

0% 33 facilities 2018-04-01
Daspit, Laurence

Operational/Managerial Control · Individual

0% 33 facilities 2018-04-01
Dohn, William

Operational/Managerial Control · Individual

0% 24 facilities 2018-04-01
Forvis Mazars Llp

5% Or Greater Direct Ownership Interest · Organization

0% 80 facilities 2018-04-01
Forvis Mazars Llp

Operational/Managerial Control · Organization

0% 80 facilities 2018-04-01
Hmg Park Manor Of Willowbrook LLC

Operational/Managerial Control · Organization

0% 1 facilities 2020-01-01
Hmg Partners Ii LLC

Operational/Managerial Control · Organization

0% 1 facilities 2020-01-01
Murrell, Edward

Operational/Managerial Control · Individual

0% 77 facilities 2018-04-01
Murrell, Edward

Corporate Officer · Individual

0% 77 facilities 2012-11-01
Pico, Ana

5% Or Greater Indirect Ownership Interest · Individual

0% 30 facilities 2018-04-01
Pico, Ana

Operational/Managerial Control · Individual

0% 30 facilities 2018-04-01
Prince, Derek

5% Or Greater Indirect Ownership Interest · Individual

0% 34 facilities 2018-04-01
Prince, Derek

Operational/Managerial Control · Individual

0% 34 facilities 2018-04-01
Reinarz, Christian

Operational/Managerial Control · Individual

0% 24 facilities 2018-04-01
Rollo, Jeffery

Operational/Managerial Control · Individual

0% 35 facilities 2018-04-01
Rollo, Jeffery

Corporate Officer · Individual

0% 35 facilities 2012-11-01
Sanders, James

Operational/Managerial Control · Individual

0% 3 facilities 2023-04-03
Stramecki, Anthony

Operational/Managerial Control · Individual

0% 34 facilities 2018-04-01
Stramecki, Anthony

Corporate Director · Individual

0% 34 facilities 2016-11-01
Stramecki, Anthony

Corporate Officer · Individual

0% 34 facilities 2016-11-01
Vratis, Kacey

Operational/Managerial Control · Individual

0% 34 facilities 2018-04-01
Way, George

Operational/Managerial Control · Individual

0% 35 facilities 2018-04-01
Way, George

Corporate Director · Individual

0% 35 facilities 2005-06-27
Winnie-Stowell Hospital District

5% Or Greater Direct Ownership Interest · Organization

0% 75 facilities 2018-04-01
Zions Bancorporation

5% Or Greater Direct Ownership Interest · Organization

0% 8 facilities 2018-04-01
Zions Bancorporation

Operational/Managerial Control · Organization

0% 8 facilities 2021-04-01

Nearby options

Other facilities in reach

#2

Westward Trails Nursing And Rehabilitation

Nacogdoches, TX

3-star overall rating with 3-star inspections with $33,060 in total fines with 8 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
2 / 5
Fines
$33,060
#3

Garrison Nursing Home & Rehabilitation Center

Garrison, TX

3-star overall rating with 3-star inspections with $52,951 in total fines with 3 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
3 / 5
Fines
$52,951

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