Federal inspection record · CMS data as of October 1, 2026

Willowbrook Healthcare

2323 Concrete Road, Carlisle, KY · (859) 651-2400

CMS overall rating

2 of 5

Compare with a nearby home →
Certified beds
71
Residents per day
47
Ownership
For-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
May 14, 2025

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Kentucky.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Kentucky homes

Willowbrook Healthcare carries 30 inspection points. That is fewer than 32% of Kentucky's 265 rated homes.

5★4★3★2★1★+8 homes above 204.505102550100200inspection points → fewer is better on the leftThis home · 30 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Kentucky: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–2 pts
  • 4★ 2–11 pts
  • 3★ 11–22 pts
  • 2★ 22–45 pts
  • 1★ over 45 pts

Bars show every rated home in Kentucky by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

8 health citations on record since 2026. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 6 4 pts
E 2 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Assessment and Care Planning2D
  1. D

    Ensure each resident receives an accurate assessment.

    May 28, 2026 · Standard · F641 · Corrected June 30, 2026

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    May 28, 2026 · Standard · F656 · Corrected June 30, 2026

Freedom from Abuse, Neglect, and Exploitation1E
  1. E

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    May 28, 2026 · Standard · F604 · Corrected June 30, 2026

Pharmacy Service1E
  1. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 28, 2026 · Standard · F761 · Corrected June 30, 2026

Resident Rights1D
  1. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    May 28, 2026 · Standard · F628 · Corrected June 30, 2026

Quality of Life and Care1D
  1. D

    Provide safe and appropriate respiratory care for a resident when needed.

    May 28, 2026 · Standard · F695 · Corrected June 30, 2026

Nutrition and Dietary1D
  1. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 28, 2026 · Standard · F812 · Corrected June 30, 2026

Infection Control1D
  1. D

    Provide and implement an infection prevention and control program.

    May 28, 2026 · Standard · F880 · Corrected June 30, 2026

Inspection history

  1. 2026-05-28

    8 health deficiencies · 10 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (2 deficiencies)

  2. 2025-05-14

    0 health deficiencies · 0 fire-safety deficiencies

    No concentrated health issue counts in this cycle.

4

Nursing time per resident, per day

Each resident here gets about 5 h 14 min of nursing staff time a day, 38 min of it from a registered nurse.

This home

5 h 14 min

Kentucky average

3 h 59 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine8.8 pts worse85.3%94.1%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine1 pts better97.2%96.2%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury4.6 pts worse8.4%3.8%3.2%
Percentage of long-stay residents who have depressive symptoms18.5 pts worse37.4%18.9%13.5%
Percentage of long-stay residents who lose too much weight4.4 pts better2.2%6.6%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication6.8 pts worse36.7%29.9%19.5%
Percentage of long-stay residents who received an antipsychotic medication2.2 pts worse18.4%16.2%15.4%
Percentage of long-stay residents who were physically restrained3 pts worse3.2%0.2%0.1%
Percentage of long-stay residents whose ability to walk independently worsened5.9 pts worse18.2%12.3%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased8 pts worse21.2%13.2%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.5 pts better0.0%0.5%0.7%
Percentage of long-stay residents with a urinary tract infection5.9 pts worse7.4%1.5%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence12.4 pts worse30.7%18.3%18.3%
Percentage of long-stay residents with pressure ulcers0.7 pts worse5.4%4.7%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine25.6 pts worse58.9%84.5%82.3%
Percentage of short-stay residents who newly received an antipsychotic medication4.3 pts worse5.9%1.6%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine31.5 pts worse52.2%83.7%80.1%

·

Who owns and runs it

24 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Frances, Jay5% Or Greater Direct Ownership Interest · Individual50%3 facilities
Frances, Mollyanne5% Or Greater Direct Ownership Interest · Individual50%1 facilities
Anderson, VeronicaAdp Of The SNF · Individual0%1 facilities
Baber, RoyOperational/Managerial Control · Individual0%1 facilities
Baber, RoyAdp Of The SNF · Individual0%1 facilities
Calhoun & Company PllcAdp Of The SNF · Organization0%2 facilities
Chatham, BarryAdp Of The SNF · Individual0%4 facilities
Chatham, BrianAdp Of The SNF · Individual0%4 facilities
Chatham, StephenAdp Of The SNF · Individual0%4 facilities
Frances, JayManaging Control - Governing Body · Individual0%3 facilities
Frances, MollyanneManaging Control - Governing Body · Individual0%1 facilities
Fuller, DebbieAdp Of The SNF · Individual0%2 facilities
Hargis & Associates, LLCAdp Of The SNF · Organization0%12 facilities
Hargis, ForwoodAdp Of The SNF · Individual0%12 facilities
Kreil, KarenAdp Of The SNF · Individual0%2 facilities
Legacy Health Services IncOperational/Managerial Control · Organization0%3 facilities
Legacy Health Services IncAdp Of The SNF · Organization0%3 facilities
Martin, ArnieAdp Of The SNF · Individual0%5 facilities
Mcintosh, SarahAdp Of The SNF · Individual0%12 facilities
Nicholas County Fiscal CourtAdp Of The SNF · Organization0%1 facilities
Petersen, JalmeAdp Of The SNF · Individual0%3 facilities
Proactive Medical Review And Consultants LLCAdp Of The SNF · Organization0%11 facilities
Smith, KimberlyIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%7 facilities
Toadvine, StephenAdp Of The SNF · Individual0%1 facilities

·

Fire safety

10 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke4F
  1. F

    Inspect, test, and maintain automatic sprinkler systems.

    May 28, 2026 · K353 · Corrected June 22, 2026

  2. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    May 28, 2026 · K321 · Corrected June 22, 2026

  3. E

    Provide properly protected cooking facilities.

    May 28, 2026 · K324 · Corrected June 22, 2026

  4. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    May 28, 2026 · K355 · Corrected June 22, 2026

Gas, Vacuum, and Electrical Systems3F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    May 28, 2026 · K918 · Corrected June 22, 2026

  2. F

    Ensure that testing and maintenance of electrical equipment is performed.

    May 28, 2026 · K921 · Corrected June 22, 2026

  3. D

    Ensure proper usage of power strips and extension cords.

    May 28, 2026 · K920 · Corrected June 22, 2026

Miscellaneous2F
  1. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    May 28, 2026 · K761 · Corrected June 22, 2026

  2. E

    Have simulated fire drills held at unexpected times.

    May 28, 2026 · K712 · Corrected June 22, 2026

Emergency Preparedness1F
  1. F

    Develop and maintain an Emergency Preparedness Program (EP).

    May 28, 2026 · E4 · Corrected June 22, 2026

·

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