Bluffton, OH

Willow Ridge Of Mennonite Home Communities Of Ohio

5-star overall rating with 4-star inspections with 8 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

101 Willow Ridge Drive, Bluffton, OH

(419) 358-1015

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

20

Certified beds

Average residents

19

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2013-03-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.79

Registered nurse staffing · state 0.63 · national 0.68

LPN hours / resident day

0.77

Licensed practical nurse staffing · state 0.96 · national 0.87

Aide hours / resident day

3.04

Nurse aide staffing · state 2.14 · national 2.35

Total nurse hours

4.60

All reported nurse hours · state 3.72 · national 3.89

Licensed hours

1.56

RN + LPN hours · state 1.59 · national 1.54

Weekend hours

4.28

Weekend nurse staffing · state 3.29 · national 3.43

Weekend RN hours

0.54

Weekend registered nurse coverage · state 0.41 · national 0.47

Physical therapist

0.00

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

0.92

CMS adjusted RN staffing hours

Adjusted total hours

5.38

CMS adjusted total nurse staffing hours

Case-mix index

1.17

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

37%

Annual nurse turnover · state 50% · national 46%

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission Not Available
10.72%
Not Available · Eligible stays 8 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Discharge to community Not Available
50.57%
Not Available · Eligible stays 6 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary Not Available
1.02
Too few residents or stays to report publicly.
Drug regimen review with follow-up Not Available
95.27%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Falls with major injury Not Available
0.77%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened Not Available
2.29%
Numerator Not Available · Denominator 9 · Adjusted rate Not Available · Too few residents or stays to report publicly.
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 4 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 15.63%
8.2%
7.4 pts better
Numerator 5 · Denominator 32
Staff flu vaccination coverage 52.78%
42%
10.8 pts better
Numerator 19 · Denominator 36
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 4 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 3 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 72.3%
92.4%
20.1 pts worse
93.4%
21.1 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 72.3%
Percentage of long-stay residents experiencing one or more falls with major injury 6.2%
3.3%
2.9 pts worse
3.3%
2.9 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 6.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
26.1%
26.1 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 1.8%
6.2%
4.4 pts better
5.4%
3.6 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 1.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 19.3%
25.4%
6.1 pts better
19.6%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 19.3%
Percentage of long-stay residents who received an antipsychotic medication 20.4%
11.5%
8.9 pts worse
16.7%
3.7 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 20.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 20.2%
7.7%
12.5 pts worse
16.3%
3.9 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 20.2% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 25.5%
6.2%
19.3 pts worse
14.9%
10.6 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 25.5% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 4.3%
0.2%
4.1 pts worse
1.0%
3.3 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 4.3% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.6%
0.5%
1.1 pts worse
1.7%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 1.6% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 26.9%
21.7%
5.2 pts worse
19.8%
7.1 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 26.9%
Percentage of long-stay residents with pressure ulcers 0.0%
3.7%
3.7 pts better
5.1%
5.1 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 21.4%
78.1%
56.7 pts worse
81.7%
60.3 pts worse
Short Stay · 2024Q4-2025Q3 · 4Q avg 21.4%
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.2%
1.2 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-07-11 · Fire 2024-07-11

8 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2022-01-25 · Fire 2022-01-25

7 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

3 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 3 Health 2019-05-02 · Fire 2019-05-02

8 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-07-11

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-07-27

F · Potential for more than minimal harm 2024-07-11

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-07-27

F · Potential for more than minimal harm 2024-07-11

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-07-27

E · Potential for more than minimal harm 2024-07-11

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-07-27

F · Potential for more than minimal harm 2022-01-25

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2022-02-16

F · Potential for more than minimal harm 2022-01-25

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2022-02-16

F · Potential for more than minimal harm 2022-01-25

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2022-02-16

F · Potential for more than minimal harm 2019-05-02

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2019-06-20

F · Potential for more than minimal harm 2019-05-02

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2019-06-20

F · Potential for more than minimal harm 2019-05-02

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-06-20

Inspection history

Recent health citations

D · Potential for more than minimal harm 2024-07-11

F565 · Resident Rights Deficiencies

Health

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2024-07-27

D · Potential for more than minimal harm 2024-07-11

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-07-27

D · Potential for more than minimal harm 2024-07-11

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-07-27

D · Potential for more than minimal harm 2024-07-11

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-07-27

D · Potential for more than minimal harm 2024-07-11

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-07-27

D · Potential for more than minimal harm 2024-07-11

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-07-27

D · Potential for more than minimal harm 2024-07-11

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-07-27

D · Potential for more than minimal harm 2024-07-11

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-07-27

G · Actual harm 2022-01-25

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-02-16

F · Potential for more than minimal harm 2022-01-25

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-02-16

E · Potential for more than minimal harm 2022-01-25

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-02-16

D · Potential for more than minimal harm 2022-01-25

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2022-02-16

D · Potential for more than minimal harm 2022-01-25

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-02-16

D · Potential for more than minimal harm 2022-01-25

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2022-02-16

D · Potential for more than minimal harm 2022-01-25

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2022-02-16

E · Potential for more than minimal harm 2019-05-02

F567 · Resident Rights Deficiencies

Health

Honor the resident's right to manage his or her financial affairs.

Corrected 2019-06-20

E · Potential for more than minimal harm 2019-05-02

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-06-20

D · Potential for more than minimal harm 2019-05-02

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2019-06-20

D · Potential for more than minimal harm 2019-05-02

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2019-06-20

D · Potential for more than minimal harm 2019-05-02

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2019-06-20

D · Potential for more than minimal harm 2019-05-02

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2019-06-20

D · Potential for more than minimal harm 2019-05-02

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2019-06-20

D · Potential for more than minimal harm 2019-05-02

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2019-06-20

Penalties and ownership

What sits behind the stars

Ownership

Brethren Retirement Community

5% Or Greater Direct Ownership Interest · Organization

100% 2 facilities 2024-12-31
Allread, Kara

Corporate Director · Individual

0% 3 facilities 2024-12-31
Arnold, Matthew

Corporate Director · Individual

0% 3 facilities 2024-12-31
Keller, Lori

Corporate Director · Individual

0% 2 facilities 2024-12-31
Kepler, David

Corporate Director · Individual

0% 3 facilities 2024-12-31
Maurer, Rebecca

Corporate Director · Individual

0% 2 facilities 2024-12-31
Nickles, Lance

Operational/Managerial Control · Individual

0% 3 facilities 2024-04-15
North, Steven

Corporate Director · Individual

0% 2 facilities 2024-12-31
Polhamus, Marjorie

Corporate Director · Individual

0% 2 facilities 2024-12-31
Shetler, David

Corporate Director · Individual

0% 2 facilities 2024-12-31
Subler, Jeff

Corporate Director · Individual

0% 2 facilities 2024-12-31
Warner, John

Corporate Director · Individual

0% 3 facilities 2024-12-31
Warner, John

Corporate Officer · Individual

0% 3 facilities 2024-12-31

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