Federal inspection record · CMS data as of October 1, 2026

Willow Ridge Of Mennonite Home Communities Of Ohio

101 Willow Ridge Drive, Bluffton, OH · (419) 358-1015

CMS overall rating

3 of 5

Compare with a nearby home →
Certified beds
20
Residents per day
18
Ownership
Non-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
March 1, 2013

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Ohio.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Ohio homes

Willow Ridge Of Mennonite Home Communities Of Ohio carries 50 inspection points. That is fewer than 59% of Ohio's 913 rated homes.

5★4★3★2★1★+28 homes above 24805102550100200inspection points → fewer is better on the leftThis home · 50 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Ohio: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–15 pts
  • 4★ 15–42 pts
  • 3★ 42–69 pts
  • 2★ 69–121.25 pts
  • 1★ over 121.25 pts

Bars show every rated home in Ohio by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

24 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 18 4 pts
E 3 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 25, 2022 · Standard inspection · Quality of Life and Care · F684 · Corrected February 16, 2022

Everything else, by area of care

Resident Rights5E
  1. E

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    July 23, 2026 · Standard · F565 · Corrected August 10, 2026

  2. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    July 23, 2026 · Standard · F584 · Corrected August 11, 2026

  3. D

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    July 11, 2024 · Standard · F565 · Corrected July 27, 2024

  4. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    July 11, 2024 · Standard · F578 · Corrected July 27, 2024

  5. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    January 25, 2022 · Standard · F554 · Corrected February 16, 2022

Resident Assessment and Care Planning5D
  1. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    July 23, 2026 · Standard · F657 · Corrected August 10, 2026

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    July 11, 2024 · Standard · F656 · Corrected July 27, 2024

  3. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    July 11, 2024 · Standard · F657 · Corrected July 27, 2024

  4. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    January 25, 2022 · Standard · F656 · Corrected February 16, 2022

  5. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    January 25, 2022 · Standard · F657 · Corrected February 16, 2022

Quality of Life and Care5D
  1. D

    Provide activities to meet all resident's needs.

    July 23, 2026 · Standard · F679 · Corrected August 10, 2026

  2. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    July 23, 2026 · Standard · F686 · Corrected August 8, 2026

  3. D

    Provide enough food/fluids to maintain a resident's health.

    July 23, 2026 · Standard · F692 · Corrected August 10, 2026

  4. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 11, 2024 · Standard · F684 · Corrected July 27, 2024

  5. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    January 25, 2022 · Standard · F688 · Corrected February 16, 2022

Infection Control4F
  1. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    July 23, 2026 · Standard · F883 · Corrected August 10, 2026

  2. D

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    July 23, 2026 · Standard · F887 · Corrected August 10, 2026

  3. D

    Provide and implement an infection prevention and control program.

    July 11, 2024 · Standard · F880 · Corrected July 27, 2024

  4. F

    Provide and implement an infection prevention and control program.

    January 25, 2022 · Standard · F880 · Corrected February 16, 2022

Nutrition and Dietary2F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    July 23, 2026 · Standard · F812 · Corrected August 10, 2026

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    January 25, 2022 · Standard · F812 · Corrected February 16, 2022

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Respond appropriately to all alleged violations.

    July 11, 2024 · Standard · F610 · Corrected July 27, 2024

Pharmacy Service1D
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    July 11, 2024 · Standard · F755 · Corrected July 27, 2024

Inspection history

  1. 2026-07-23

    9 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  2. 2024-07-11

    8 health deficiencies · 4 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (2 deficiencies)

  3. 2022-01-25

    7 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 5 h 18 min of nursing staff time a day, 55 min of it from a registered nurse.

This home

5 h 18 min

Ohio average

3 h 43 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 27% of nursing staff and 67% of registered nurses left in the past year, along with 2 administrators.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine64.5 pts worse28.2%92.7%93.7%
Percentage of long-stay residents experiencing one or more falls with major injury3.1 pts better0.0%3.1%3.2%
Percentage of long-stay residents who have depressive symptoms31.6 pts better0.0%31.6%13.5%
Percentage of long-stay residents who lose too much weight6.1 pts better0.0%6.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication3.9 pts better21.6%25.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication30.6 pts worse39.1%8.5%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened3.2 pts better2.1%5.3%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased2.8 pts worse7.8%5.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder6.1 pts worse6.3%0.2%0.7%
Percentage of long-stay residents with a urinary tract infection0.4 pts better0.0%0.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence3.7 pts better17.2%20.9%18.3%
Percentage of long-stay residents with pressure ulcers3.2 pts better0.0%3.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine66.4 pts worse12.0%78.4%82.3%

·

Who owns and runs it

15 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Brethren Retirement Community5% Or Greater Direct Ownership Interest · Organization100%2 facilities
Allread, KaraCorporate Director · Individual0%3 facilities
Arnold, MatthewCorporate Director · Individual0%3 facilities
Brethren Retirement CommunityAdp Of The SNF · Organization0%2 facilities
Keller, LoriCorporate Director · Individual0%2 facilities
Kepler, DavidCorporate Director · Individual0%3 facilities
Maurer, RebeccaCorporate Director · Individual0%2 facilities
Nickles, LanceOperational/Managerial Control · Individual0%3 facilities
Nickles, LanceAdp Of The SNF · Individual0%3 facilities
North, StevenCorporate Director · Individual0%2 facilities
Polhamus, MarjorieCorporate Director · Individual0%2 facilities
Shetler, DavidCorporate Director · Individual0%2 facilities
Subler, JeffCorporate Director · Individual0%2 facilities
Warner, JohnCorporate Director · Individual0%3 facilities
Warner, JohnCorporate Officer · Individual0%3 facilities

·

Fire safety

11 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke4F
  1. E

    Install corridor and hallway doors that block smoke.

    July 23, 2026 · K363 · Corrected August 14, 2026

  2. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    July 11, 2024 · K345 · Corrected July 27, 2024

  3. F

    Inspect, test, and maintain automatic sprinkler systems.

    July 11, 2024 · K353 · Corrected July 27, 2024

  4. E

    Install corridor and hallway doors that block smoke.

    July 11, 2024 · K363 · Corrected July 27, 2024

Miscellaneous2F
  1. F

    Have simulated fire drills held at unexpected times.

    July 23, 2026 · K712 · Corrected August 14, 2026

  2. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    January 25, 2022 · K761 · Corrected February 16, 2022

Egress2F
  1. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    July 23, 2026 · K211 · Corrected August 14, 2026

  2. F

    Install emergency lighting that can last at least 1 1/2 hours.

    January 25, 2022 · K291 · Corrected February 16, 2022

Gas, Vacuum, and Electrical Systems2F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    July 11, 2024 · K918 · Corrected July 27, 2024

  2. F

    Have proper medical gas storage and administration areas.

    January 25, 2022 · K923 · Corrected February 16, 2022

Services1F
  1. F

    Have properly installed electrical wiring and gas equipment.

    July 23, 2026 · K511 · Corrected August 14, 2026

·

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