Federal inspection record · CMS data as of October 1, 2026

Willow Park Rehabilitation And Care Center

300 Crowne Point Blvd, Willow Park, TX · (817) 757-1200

CMS overall rating

2 of 5

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Certified beds
125
Residents per day
85
Ownership
For-Profit
Chain
Nexion Health
Medicare / Medicaid
Medicare + Medicaid
Certified since
September 4, 2014

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Texas.

  2. Staffing

    −1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Texas homes

Willow Park Rehabilitation And Care Center carries 60 inspection points. That is fewer than 59% of Texas's 1,166 rated homes.

5★4★3★2★1★+35 homes above 292.505102550100200inspection points → fewer is better on the leftThis home · 60 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Texas: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–26 pts
  • 4★ 26–51 pts
  • 3★ 51–85 pts
  • 2★ 85–145.75 pts
  • 1★ over 145.75 pts

Bars show every rated home in Texas by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

27 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 17 4 pts
E 7 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Assessment and Care Planning6E
  1. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 17, 2026 · Standard · F656 · Corrected July 3, 2026

  2. D

    Ensure each resident receives an accurate assessment.

    April 9, 2025 · Standard · F641 · Corrected May 9, 2025

  3. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    April 9, 2025 · Standard · F842 · Corrected May 9, 2025

  4. D

    Plan the resident's discharge to meet the resident's goals and needs.

    October 29, 2024 · Complaint · F660 · Corrected December 10, 2024

  5. D

    Ensure each resident receives an accurate assessment.

    February 15, 2024 · Standard · F641 · Corrected March 15, 2024

  6. D

    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    February 15, 2024 · Standard · F646 · Corrected March 15, 2024

Nutrition and Dietary5F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 17, 2026 · Standard · F812 · Corrected July 3, 2026

  2. E

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    April 9, 2025 · Standard · F803 · Corrected May 9, 2025

  3. E

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    February 15, 2024 · Standard · F803 · Corrected March 15, 2024

  4. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    February 15, 2024 · Standard · F804 · Corrected March 15, 2024

  5. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 15, 2024 · Standard · F812 · Corrected March 15, 2024

Resident Rights5D
  1. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    June 17, 2026 · Standard · F578 · Corrected July 3, 2026

  2. D

    Keep residents' personal and medical records private and confidential.

    June 17, 2026 · Standard · F583 · Corrected July 3, 2026

  3. D

    Reasonably accommodate the needs and preferences of each resident.

    May 23, 2025 · Complaint · F558 · Corrected June 22, 2025

  4. D

    Reasonably accommodate the needs and preferences of each resident.

    October 29, 2024 · Complaint · F558 · Corrected December 10, 2024

  5. D

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    October 29, 2024 · Complaint · F622 · Corrected December 10, 2024

Quality of Life and Care4E
  1. E

    Provide safe and appropriate respiratory care for a resident when needed.

    June 17, 2026 · Standard · F695 · Corrected July 3, 2026

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 17, 2026 · Standard · F689 · Corrected July 3, 2026

  3. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    April 17, 2025 · Complaint · F686 · Corrected May 9, 2025

  4. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    February 15, 2024 · Standard · F677 · Corrected March 15, 2024

Pharmacy Service2D
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    June 17, 2026 · Standard · F755 · Corrected July 3, 2026

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    June 17, 2026 · Standard · F761 · Corrected July 3, 2026

Infection Control2D
  1. D

    Provide and implement an infection prevention and control program.

    June 17, 2026 · Standard · F880 · Corrected July 3, 2026

  2. D

    Provide and implement an infection prevention and control program.

    January 13, 2026 · Complaint · F880 · Corrected February 1, 2026

Environmental1F
  1. F

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    May 23, 2025 · Complaint · F919 · Corrected June 22, 2025

Freedom from Abuse, Neglect, and Exploitation1E
  1. E

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    April 9, 2025 · Standard · F607 · Corrected May 9, 2025

Nursing and Physician Services1B
  1. B

    Post nurse staffing information every day.

    October 29, 2024 · Complaint · F732 · Corrected December 10, 2024

Inspection history

  1. 2026-06-17

    10 health deficiencies · 5 fire-safety deficiencies

    Top issue: Infection Control (2 deficiencies)

  2. 2025-04-09

    11 health deficiencies · 3 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (3 deficiencies)

  3. 2024-02-15

    6 health deficiencies · 3 fire-safety deficiencies

    Top issue: Nutrition and Dietary (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 2 h 3 min of nursing staff time a day, 20 min of it from a registered nurse.

This home

2 h 3 min

Texas average

3 h 25 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 84% of nursing staff and 95% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.1 pts better1.92.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.6 pts better1.42.01.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.2 pts better99.6%96.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine1.8 pts better98.8%97.0%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.4 pts better1.8%3.2%3.2%
Percentage of long-stay residents who have depressive symptoms0.2 pts better2.1%2.3%13.5%
Percentage of long-stay residents who lose too much weightAbout the same2.9%2.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication13.2 pts worse31.0%17.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication0.8 pts worse10.6%9.8%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened0.2 pts worse13.1%12.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased0.9 pts worse16.7%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better0.0%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection0.1 pts better0.7%0.8%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.6 pts better11.9%12.5%18.3%
Percentage of long-stay residents with pressure ulcers0.3 pts worse4.0%3.7%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine7.5 pts better96.2%88.7%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit5.4 pts worse17.6%12.2%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.7 pts better0.7%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine6.6 pts better92.0%85.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission9.3 pts better16.2%25.5%23.4%

·

Who owns and runs it

16 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Parker County Hospital District5% Or Greater Direct Ownership Interest · Organization100%5 facilities
Bacus, RandyCorporate Officer · Individual0%5 facilities
Burnam, SoonCorporate Officer · Individual0%353 facilities
Ensign Services IncAdp Of The SNF · Organization0%299 facilities
Home River Healthcare LLCOperational/Managerial Control · Organization0%1 facilities
Home River Healthcare LLCAdp Of The SNF · Organization0%1 facilities
Keetch, ChadCorporate Officer · Individual0%301 facilities
Niles, RichardManaging Control - Governing Body · Individual0%2 facilities
Niles, RichardOperational/Managerial Control · Individual0%2 facilities
Niles, RichardAdp Of The SNF · Individual0%2 facilities
Retama Pkwy Health Holdings LLCAdp Of The SNF · Organization0%2 facilities
Standard Bearer Healthcare Op, LPAdp Of The SNF · Organization0%78 facilities
The Ensign Group IncAdp Of The SNF · Organization0%135 facilities
Wimmer, CalvinManaging Control - Governing Body · Individual0%1 facilities
Wimmer, CalvinOperational/Managerial Control · Individual0%1 facilities
Wimmer, CalvinAdp Of The SNF · Individual0%1 facilities

·

Fire safety

11 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Miscellaneous3F
  1. F

    Have simulated fire drills held at unexpected times.

    June 17, 2026 · K712 · Corrected June 19, 2026

  2. F

    Have simulated fire drills held at unexpected times.

    April 9, 2025 · K712 · Corrected May 20, 2025

  3. F

    Have simulated fire drills held at unexpected times.

    February 15, 2024 · K712 · Corrected March 15, 2024

Smoke3F
  1. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    June 17, 2026 · K372 · Corrected June 19, 2026

  2. F

    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    April 9, 2025 · K354 · Corrected May 20, 2025

  3. F

    Inspect, test, and maintain automatic sprinkler systems.

    February 15, 2024 · K353 · Corrected March 15, 2024

Emergency Preparedness2F
  1. F

    Conduct testing and exercise requirements.

    June 17, 2026 · E39 · Corrected June 19, 2026

  2. F

    Implement emergency and standby power systems.

    June 17, 2026 · E41 · Corrected June 19, 2026

Gas, Vacuum, and Electrical Systems2F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    June 17, 2026 · K918 · Corrected June 19, 2026

  2. E

    Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

    February 15, 2024 · K908 · Corrected March 22, 2024

Egress1E
  1. E

    Have properly located and lighted "Exit" signs.

    April 9, 2025 · K293 · Corrected May 20, 2025

·

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