Willow Park, TX

Willow Park Rehabilitation And Care Center

4-star overall rating with 4-star inspections with 8 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

300 Crowne Point Blvd, Willow Park, TX

(817) 757-1200

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

125

Certified beds

Average residents

85

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2014-09-04

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

2.21

Registered nurse staffing · state 0.44 · national 0.68

LPN hours / resident day

0.40

Licensed practical nurse staffing · state 0.95 · national 0.87

Aide hours / resident day

0.77

Nurse aide staffing · state 2.01 · national 2.35

Total nurse hours

3.38

All reported nurse hours · state 3.40 · national 3.89

Licensed hours

2.61

RN + LPN hours · state 1.38 · national 1.54

Weekend hours

2.51

Weekend nurse staffing · state 2.99 · national 3.43

Weekend RN hours

2.00

Weekend registered nurse coverage · state 0.34 · national 0.47

Physical therapist

0.02

Reported PT staffing · state 0.07 · national 0.07

Adjusted RN hours

2.20

CMS adjusted RN staffing hours

Adjusted total hours

3.37

CMS adjusted total nurse staffing hours

Case-mix index

1.37

Higher values indicate more complex resident acuity

RN turnover

57%

Annual RN turnover · state 52% · national 45%

Total nurse turnover

80%

Annual nurse turnover · state 52% · national 46%

SNF VBP

Value-based purchasing

Program rank

13,527

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

4.04

Composite VBP score used to determine payment impact.

Payment multiplier

0.9805

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 18.09% · Performance 23.74% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

1.62

Baseline 7.44% · Performance 7.35% · Measure score 1.62 · Achievement 1.62 · Improvement 0

Total nurse turnover

0

Baseline 71.91% · Performance 73.33% · Measure score 0 · Achievement 0 · Improvement 0

Adjusted total nurse staffing

0

Baseline 3.09 hours · Performance 3.02 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.06%
10.72%
0.7 pts better
No Different than the National Rate · Eligible stays 139 · Observed rate 9.35% · Lower 95% interval 6.76%
Discharge to community 48.85%
50.57%
1.7 pts worse
No Different than the National Rate · Eligible stays 117 · Observed rate 43.59% · Lower 95% interval 40.9%
Medicare spending per beneficiary 1.07
1.02
0.1 pts worse
Drug regimen review with follow-up 93.33%
95.27%
1.9 pts worse
Numerator 84 · Denominator 90
Falls with major injury 1.11%
0.77%
0.3 pts worse
Numerator 1 · Denominator 90
Discharge self-care score 50%
53.69%
3.7 pts worse
Numerator 25 · Denominator 50
Discharge mobility score 60%
50.94%
9.1 pts better
Numerator 30 · Denominator 50
Pressure ulcers or injuries, new or worsened 8.89%
2.29%
6.6 pts worse
Numerator 8 · Denominator 90 · Adjusted rate 8.64%
Healthcare-associated infections requiring hospitalization 7.35%
7.12%
0.2 pts worse
No Different than the National Rate · Eligible stays 91 · Observed rate 7.69% · Lower 95% interval 3.82%
Staff COVID-19 vaccination coverage 8.93%
8.2%
0.7 pts better
Numerator 10 · Denominator 112
Staff flu vaccination coverage 3.7%
42%
38.3 pts worse
Numerator 5 · Denominator 135
Discharge function score 64%
56.45%
7.5 pts better
Numerator 32 · Denominator 50
Transfer of health information to provider 96.88%
95.95%
0.9 pts better
Numerator 31 · Denominator 32
Transfer of health information to patient 96.67%
96.28%
0.4 pts better
Numerator 29 · Denominator 30
Resident COVID-19 vaccinations up to date 53.85%
25.2%
28.7 pts better
Numerator 14 · Denominator 26

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.2
2.1
0.9 pts better
1.9
0.7 pts better
Long Stay · 20240701-20250630 · Adjusted 1.2 · Observed 1.2 · Expected 1.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.3
2.1
0.8 pts better
1.8
0.5 pts better
Long Stay · 20240701-20250630 · Adjusted 1.3 · Observed 1.2 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.6%
97.1%
1.5 pts worse
93.4%
2.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 86.2% · Q2 95.6% · Q3 100.0% · Q4 100.0% · 4Q avg 95.6%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.1%
97.9%
0.8 pts worse
95.5%
1.6 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 97.1%
Percentage of long-stay residents experiencing one or more falls with major injury 3.2%
3.3%
0.1 pts better
3.3%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.5% · Q3 7.9% · Q4 3.2% · 4Q avg 3.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 2.9%
2.7%
0.2 pts worse
11.4%
8.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.8% · Q2 3.0% · Q3 3.2% · Q4 3.6% · 4Q avg 2.9%
Percentage of long-stay residents who lose too much weight 6.2%
3.3%
2.9 pts worse
5.4%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.1% · Q2 10.5% · Q3 5.8% · Q4 4.0% · 4Q avg 6.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 39.8%
18.9%
20.9 pts worse
19.6%
20.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 39.6% · Q2 46.6% · Q3 38.9% · Q4 33.3% · 4Q avg 39.8%
Percentage of long-stay residents who received an antipsychotic medication 11.7%
10.8%
0.9 pts worse
16.7%
5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.7% · Q2 12.1% · Q3 11.1% · Q4 15.2% · 4Q avg 11.7% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 27.2%
15.4%
11.8 pts worse
16.3%
10.9 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 27.2% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 36.6%
16.1%
20.5 pts worse
14.9%
21.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 25.7% · Q2 35.6% · Q3 58.3% · Q4 22.7% · 4Q avg 36.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.5%
0.5 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.2%
0.8%
0.4 pts worse
1.7%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.6% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 12.2%
15.0%
2.8 pts better
19.8%
7.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 21.7% · Q2 18.9% · Q3 4.9% · Q4 4.7% · 4Q avg 12.2%
Percentage of long-stay residents with pressure ulcers 4.5%
4.2%
0.3 pts worse
5.1%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 11.4% · Q2 2.2% · Q3 3.5% · Q4 2.0% · 4Q avg 4.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 72.4%
89.7%
17.3 pts worse
81.7%
9.3 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 35.8% · Q2 66.3% · Q3 91.5% · Q4 95.3% · 4Q avg 72.4%
Percentage of short-stay residents who had an outpatient emergency department visit 15.1%
12.0%
3.1 pts worse
12.0%
3.1 pts worse
Short Stay · 20240701-20250630 · Adjusted 15.1% · Observed 14.3% · Expected 10.6% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.4%
1.5%
1.1 pts better
1.6%
1.2 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.4% · 4Q avg 0.4% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 59.4%
88.0%
28.6 pts worse
79.7%
20.3 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 59.4%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 21.7%
25.9%
4.2 pts better
23.9%
2.2 pts better
Short Stay · 20240701-20250630 · Adjusted 21.7% · Observed 22.2% · Expected 24.5% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-04-09 · Fire 2025-04-09

8 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

3 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 2 Health 2024-02-15 · Fire 2024-02-15

10 health deficiencies

Top issue: Nutrition and Dietary (3 deficiencies)

3 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 3 Health 2022-12-15 · Fire 2022-12-15

6 health deficiencies

Top issue: Nursing and Physician Services (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-04-09

K354 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2025-05-20

F · Potential for more than minimal harm 2025-04-09

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-05-20

E · Potential for more than minimal harm 2025-04-09

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2025-05-20

F · Potential for more than minimal harm 2024-02-15

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-03-15

F · Potential for more than minimal harm 2024-02-15

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-03-15

E · Potential for more than minimal harm 2024-02-15

K908 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

Corrected 2024-03-22

Inspection history

Recent health citations

D · Potential for more than minimal harm 2026-01-13

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Not marked corrected

F · Potential for more than minimal harm 2025-05-23

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2025-06-22

D · Potential for more than minimal harm 2025-05-23

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-06-22

D · Potential for more than minimal harm 2025-04-17

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-05-09

E · Potential for more than minimal harm 2025-04-09

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-05-09

E · Potential for more than minimal harm 2025-04-09

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2025-05-09

D · Potential for more than minimal harm 2025-04-09

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-05-09

D · Potential for more than minimal harm 2025-04-09

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-05-09

D · Potential for more than minimal harm 2024-10-29

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-12-10

D · Potential for more than minimal harm 2024-10-29

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2024-12-10

D · Potential for more than minimal harm 2024-10-29

F660 · Resident Assessment and Care Planning Deficiencies

Health

Plan the resident's discharge to meet the resident's goals and needs.

Corrected 2024-12-10

B · Minimal harm 2024-10-29

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2024-12-10

E · Potential for more than minimal harm 2024-02-15

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-03-15

E · Potential for more than minimal harm 2024-02-15

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-03-15

E · Potential for more than minimal harm 2024-02-15

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-03-15

D · Potential for more than minimal harm 2024-02-15

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-03-15

D · Potential for more than minimal harm 2024-02-15

F646 · Resident Assessment and Care Planning Deficiencies

Health

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

Corrected 2024-03-15

D · Potential for more than minimal harm 2024-02-15

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-03-15

E · Potential for more than minimal harm 2023-09-07

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-10-13

F · Potential for more than minimal harm 2022-12-15

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-01-20

E · Potential for more than minimal harm 2022-12-15

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2023-01-20

E · Potential for more than minimal harm 2022-12-15

F712 · Nursing and Physician Services Deficiencies

Health

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Corrected 2023-01-20

E · Potential for more than minimal harm 2022-12-15

F807 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

Corrected 2023-01-20

C · Minimal harm 2022-12-15

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2023-01-20

Penalties and ownership

What sits behind the stars

Ownership

Bacus, Randy

Corporate Officer · Individual

0% 5 facilities 2017-05-01
Parker County Hospital District

Operational/Managerial Control · Organization

0% 5 facilities 2015-02-28
Ticknor Enterprises Willow Park LLC

Operational/Managerial Control · Organization

0% 1 facilities 2022-11-01
Ticknor, Gregory

Operational/Managerial Control · Individual

0% 4 facilities 2022-11-01
Wahrman, Chad

W-2 Managing Employee · Individual

0% 2 facilities 2022-01-01

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2-star overall rating with 3-star inspections with $233,175 in total fines with 2 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

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Health
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Staffing
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Fines
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#2

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5-star overall rating with 5-star inspections with 3 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

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Staffing
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#3

Santa Fe Health & Rehabilitation Center

1205 Santa Fe Dr, TX

4-star overall rating with 4-star inspections with 6 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

Overall
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Health
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Staffing
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Fines
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