Federal inspection record · CMS data as of October 1, 2026
Willow Brook Rehabilitation And Healthcare Center
90 West Street, Wilmington, MA · (978) 909-4586
- Cited for abuse (CMS abuse icon)
- Certified beds
- 142
- Residents per day
- 130
- Ownership
- For-Profit
- Chain
- Marquis Health Services
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- April 8, 1993
1
How this home got 2 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
-
Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Massachusetts.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★2 of 5
Matches the rating CMS publishes on Care Compare.
This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.
2
Where it sits among Massachusetts homes
Willow Brook Rehabilitation And Healthcare Center carries 81 inspection points. That is fewer than 17% of Massachusetts's 339 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Massachusetts: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–6 pts
- 4★ 6–24 pts
- 3★ 24–41 pts
- 2★ 41–76 pts
- 1★ over 76 pts
Bars show every rated home in Massachusetts by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
56 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
G
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Everything else, by area of care
Quality of Life and Care22E
- E
Provide care and assistance to perform activities of daily living for any resident who is unable.
- E
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- E
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide enough food/fluids to maintain a resident's health.
- E
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide enough food/fluids to maintain a resident's health.
- D
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- E
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D
Provide enough food/fluids to maintain a resident's health.
- D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- D
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
- D
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- D
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Resident Assessment and Care Planning9E
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- B
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
- B
Ensure each resident receives an accurate assessment.
- E
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights7E
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Allow residents to self-administer drugs if determined clinically appropriate.
- E
Ensure that residents are fully informed and understand their health status, care and treatments.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service6E
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Ensure medication error rates are not 5 percent or greater.
- E
Ensure medication error rates are not 5 percent or greater.
- E
Ensure that residents are free from significant medication errors.
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary3E
- E
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services3F
- D
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
- F
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
- E
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Infection Control3D
- D
Provide and implement an infection prevention and control program.
- D
Provide and implement an infection prevention and control program.
- D
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation2F
- D
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
- F
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Inspection history
2025-09-12
12 health deficiencies · 9 fire-safety deficiencies
Top issue: Quality of Life and Care (5 deficiencies)
2024-09-19
19 health deficiencies · 4 fire-safety deficiencies
Top issue: Quality of Life and Care (8 deficiencies)
2023-09-08
25 health deficiencies · 0 fire-safety deficiencies
Top issue: Quality of Life and Care (9 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 42 min of nursing staff time a day, 41 min of it from a registered nurse.
This home
3 h 42 min
Massachusetts average
3 h 56 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 45% of nursing staff and 47% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$10,358 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2025-09-12 | Fine | $10,358 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.3 pts better | 1.5 | 1.8 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.4 pts worse | 1.8 | 1.4 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.5 pts better | 93.4% | 92.9% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.7 pts better | 96.2% | 93.5% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.6 pts worse | 4.0% | 3.4% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms77.7 pts worse | 95.1% | 17.4% | 13.5% |
| Percentage of long-stay residents who lose too much weight2.1 pts worse | 7.1% | 5.0% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication6.6 pts worse | 26.1% | 19.5% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication7.9 pts worse | 29.4% | 21.5% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened8.1 pts better | 5.8% | 13.9% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased6.8 pts better | 9.0% | 15.8% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts better | 0.3% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.2 pts better | 1.5% | 1.7% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinenceAbout the same | 20.4% | 20.4% | 18.3% |
| Percentage of long-stay residents with pressure ulcers2.5 pts better | 1.7% | 4.2% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine6.4 pts better | 85.3% | 78.9% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit4.4 pts better | 7.4% | 11.8% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better | 0.0% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine6.5 pts better | 84.6% | 78.1% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission2.6 pts worse | 28.3% | 25.7% | 23.4% |
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Who owns and runs it
34 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Barry, Ryan | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Barry, Ryan | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Barry, Ryan | Adp Of The SNF · Individual | 0% | 1 facilities |
| Crowley, Jeffrey | Managing Control - Governing Body · Individual | 0% | 7 facilities |
| Crowley, Jeffrey | Adp Of The SNF · Individual | 0% | 7 facilities |
| Forbright Bank | 5% Or Greater Security Interest · Organization | 0% | 49 facilities |
| Kahanow, Aviva | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 47 facilities |
| Nfr 2020 Irrv Tr | Indirect Ownership Interest · Organization | 0% | 76 facilities |
| Nfr 2020 Irrv Tr | Adp Of The SNF · Organization | 0% | 76 facilities |
| Posen, Mindee | Operational/Managerial Control · Individual | 0% | 88 facilities |
| Posen, Mindee | Adp Of The SNF · Individual | 0% | 88 facilities |
| Quinto Nexgen LLC | Direct Ownership Interest · Organization | 0% | 50 facilities |
| Quinto Nexgen LLC | Adp Of The SNF · Organization | 0% | 50 facilities |
| Reliant Pro Rehab LLC | Operational/Managerial Control · Organization | 0% | 77 facilities |
| Reliant Pro Rehab LLC | Adp Of The SNF · Organization | 0% | 77 facilities |
| Rokeach, Fraide | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 45 facilities |
| Rokowsky, Yitzchok | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 50 facilities |
| Rsbrmk Holdings LLC | Indirect Ownership Interest · Organization | 0% | 74 facilities |
| Rsbrmk Holdings LLC | Adp Of The SNF · Organization | 0% | 74 facilities |
| Sk Nexgen Tr | Indirect Ownership Interest · Organization | 0% | 51 facilities |
| Sk Nexgen Tr | Adp Of The SNF · Organization | 0% | 51 facilities |
| Someswarananthan, Janarthanan | Operational/Managerial Control · Individual | 0% | 7 facilities |
| Someswarananthan, Janarthanan | Adp Of The SNF · Individual | 0% | 7 facilities |
| Tryko Nexgen Holdings LLC | Indirect Ownership Interest · Organization | 0% | 50 facilities |
| Tryko Nexgen Holdings LLC | Adp Of The SNF · Organization | 0% | 50 facilities |
| Uak 2020 Irrv Tr | Indirect Ownership Interest · Organization | 0% | 74 facilities |
| Uak 2020 Irrv Tr | Adp Of The SNF · Organization | 0% | 74 facilities |
| Ukr Nexgen LLC | Direct Ownership Interest · Organization | 0% | 51 facilities |
| Ukr Nexgen LLC | Adp Of The SNF · Organization | 0% | 51 facilities |
| Willow Brook Property LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Yk Nexgen Tr | Indirect Ownership Interest · Organization | 0% | 52 facilities |
| Yk Nexgen Tr | Adp Of The SNF · Organization | 0% | 52 facilities |
| Yr Nexgen Tr | Indirect Ownership Interest · Organization | 0% | 52 facilities |
| Yr Nexgen Tr | Adp Of The SNF · Organization | 0% | 52 facilities |
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Fire safety
13 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke6F
- F
Have an enclosure around a vertical opening shaft.
- F
Provide properly protected cooking facilities.
- F
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F
Install an approved automatic sprinkler system.
- F
Inspect, test, and maintain automatic sprinkler systems.
- D
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress3F
- F
Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- F
Have properly located and lighted "Exit" signs.
Miscellaneous2F
- F
Have simulated fire drills held at unexpected times.
- F
Have simulated fire drills held at unexpected times.
Services1F
- F
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems1F
- F
Have generator or other power source capable of supplying service within 10 seconds.
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Other homes nearby
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Care One At Wilmington
Wilmington, MA · Careone
★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
- 3 h 50 min
- Fines
- $0
-
OC Reading Center LLC
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★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 3 h 23 min
- Fines
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-
Bear Hill Healthcare And Rehabilitation Center
Stoneham, MA · Colev Gestetner
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 57 min
- Fines
- $16,146