Federal inspection record · CMS data as of October 1, 2026

WI Veterans Home Moses Hall

210 Cumberlidge Ave, King, WI · (715) 258-5586

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
192
Residents per day
187
Ownership
Government
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
March 1, 2015

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Wisconsin.

  2. Staffing

    +1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Wisconsin homes

WI Veterans Home Moses Hall carries 64 inspection points. That is fewer than 49% of Wisconsin's 321 rated homes.

5★4★3★2★1★+10 homes above 397.2505102550100200inspection points → fewer is better on the leftThis home · 64 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Wisconsin: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–11 pts
  • 4★ 11–37 pts
  • 3★ 37–76 pts
  • 2★ 76–130.75 pts
  • 1★ over 130.75 pts

Bars show every rated home in Wisconsin by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

16 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 3 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 10 4 pts
E 1 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (4)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 17, 2026 · Complaint inspection · Quality of Life and Care · F689 · Corrected May 15, 2026

  2. J

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 20, 2026 · Complaint inspection · Quality of Life and Care · F684 · Corrected February 5, 2026

  3. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    April 20, 2026 · Complaint inspection · Quality of Life and Care · F689 · Corrected May 14, 2026

  4. G

    Ensure that residents are free from significant medication errors.

    March 19, 2025 · Standard inspection · Pharmacy Service · F760 · Corrected April 15, 2025

Everything else, by area of care

Quality of Life and Care4D
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 17, 2026 · Standard · F684 · Corrected July 17, 2026

  2. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    March 19, 2025 · Standard · F690 · Corrected April 15, 2025

  3. D

    Provide safe and appropriate respiratory care for a resident when needed.

    March 19, 2025 · Standard · F695 · Corrected April 15, 2025

  4. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 16, 2024 · Complaint · F684 · Corrected February 16, 2024

Freedom from Abuse, Neglect, and Exploitation2D
  1. D

    Respond appropriately to all alleged violations.

    April 20, 2026 · Complaint · F610 · Corrected May 14, 2026

  2. D

    Respond appropriately to all alleged violations.

    March 19, 2025 · Complaint · F610 · Corrected April 15, 2025

Nutrition and Dietary2F
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 19, 2025 · Standard · F812 · Corrected April 18, 2025

  2. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    January 31, 2024 · Standard · F812 · Corrected February 5, 2024

Resident Rights1D
  1. D

    Reasonably accommodate the needs and preferences of each resident.

    March 19, 2025 · Standard · F558 · Corrected April 15, 2025

Infection Control1D
  1. D

    Provide and implement an infection prevention and control program.

    March 19, 2025 · Standard · F880 · Corrected April 15, 2025

Resident Assessment and Care Planning1D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    January 31, 2024 · Standard · F656 · Corrected February 28, 2024

Pharmacy Service1D
  1. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    January 31, 2024 · Standard · F757 · Corrected February 28, 2024

Inspection history

  1. 2026-06-17

    5 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  2. 2025-03-19

    7 health deficiencies · 13 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  3. 2024-01-31

    4 health deficiencies · 10 fire-safety deficiencies

    Top issue: Nutrition and Dietary (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 5 h 14 min of nursing staff time a day, 1 h 1 min of it from a registered nurse.

This home

5 h 14 min

Wisconsin average

4 h 15 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 31% of nursing staff and 16% of registered nurses left in the past year, along with 2 administrators.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$23,520 in federal fines on record over the past three years.

DatePenaltyAmount
2026-04-20Fine$23,520

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1.2 pts better0.41.61.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.2 pts better1.02.21.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.9 pts better99.9%96.0%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3.3 pts better98.9%95.6%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.6 pts better2.7%3.3%3.2%
Percentage of long-stay residents who have depressive symptoms4.2 pts better1.8%6.0%13.5%
Percentage of long-stay residents who lose too much weight2.5 pts better2.4%4.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication3.3 pts worse20.1%16.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication6.9 pts better9.0%15.9%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened5.3 pts better11.7%17.0%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased0.5 pts worse16.3%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.8 pts worse2.7%1.9%0.7%
Percentage of long-stay residents with a urinary tract infection0.1 pts worse2.8%2.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence6.2 pts better17.4%23.6%18.3%
Percentage of long-stay residents with pressure ulcers3 pts better1.9%4.9%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine9.2 pts better96.1%86.9%82.3%
Percentage of short-stay residents who newly received an antipsychotic medication1.2 pts better0.0%1.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine21.5 pts worse60.7%82.2%80.1%

·

Who owns and runs it

38 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
State Of Wisconsin5% Or Greater Direct Ownership Interest · Organization100%4 facilities
Bond, JamesManaging Control - Governing Body · Individual0%1 facilities
Bond, JamesOperational/Managerial Control · Individual0%1 facilities
Bond, JamesAdp Of The SNF · Individual0%1 facilities
Britz, BetteOperational/Managerial Control · Individual0%1 facilities
Britz, BetteAdp Of The SNF · Individual0%1 facilities
Butterfield, BradOperational/Managerial Control · Individual0%1 facilities
Butterfield, BradAdp Of The SNF · Individual0%1 facilities
Cooney, ColtOperational/Managerial Control · Individual0%1 facilities
Cooney, ColtAdp Of The SNF · Individual0%1 facilities
Fay, SusanOperational/Managerial Control · Individual0%1 facilities
Fay, SusanAdp Of The SNF · Individual0%1 facilities
Fernandez, GinaOperational/Managerial Control · Individual0%1 facilities
Fernandez, GinaAdp Of The SNF · Individual0%1 facilities
Flack, NicoleOperational/Managerial Control · Individual0%1 facilities
Flack, NicoleAdp Of The SNF · Individual0%1 facilities
Kaza, ThanmayiOperational/Managerial Control · Individual0%2 facilities
Kaza, ThanmayiAdp Of The SNF · Individual0%2 facilities
Kimball, PollyOperational/Managerial Control · Individual0%1 facilities
Kimball, PollyAdp Of The SNF · Individual0%1 facilities
Mork, CaitlinOperational/Managerial Control · Individual0%1 facilities
Mork, CaitlinAdp Of The SNF · Individual0%1 facilities
Parker, JamesManaging Control - Governing Body · Individual0%5 facilities
Parker, JamesOperational/Managerial Control · Individual0%5 facilities
Parker, JamesAdp Of The SNF · Individual0%5 facilities
Petry, SarahOperational/Managerial Control · Individual0%1 facilities
Petry, SarahAdp Of The SNF · Individual0%1 facilities
Schulz, JodieOperational/Managerial Control · Individual0%1 facilities
Schulz, JodieAdp Of The SNF · Individual0%1 facilities
Servatius, TammyManaging Control - Governing Body · Individual0%4 facilities
Servatius, TammyOperational/Managerial Control · Individual0%4 facilities
Servatius, TammyAdp Of The SNF · Individual0%4 facilities
State Of WisconsinOperational/Managerial Control · Organization0%4 facilities
State Of WisconsinAdp Of The SNF · Organization0%4 facilities
Steingraber, JoniOperational/Managerial Control · Individual0%2 facilities
Steingraber, JoniAdp Of The SNF · Individual0%2 facilities
Thibodeau, BrianOperational/Managerial Control · Individual0%1 facilities
Thibodeau, BrianAdp Of The SNF · Individual0%1 facilities

·

Fire safety

25 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Miscellaneous7F
  1. F

    Have simulated fire drills held at unexpected times.

    June 17, 2026 · K712 · Corrected July 17, 2026

  2. D

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    March 19, 2025 · K741 · Corrected April 18, 2025

  3. D

    Have restrictions on the use of highly flammable decorations.

    March 19, 2025 · K753 · Corrected April 18, 2025

  4. C

    Have simulated fire drills held at unexpected times.

    March 19, 2025 · K712 · Corrected May 30, 2025

  5. F

    Provide a written emergency evacuation plan.

    January 31, 2024 · K711 · Corrected March 15, 2024

  6. F

    Have simulated fire drills held at unexpected times.

    January 31, 2024 · K712 · Corrected June 29, 2024

  7. E

    Have restrictions on the use of highly flammable decorations.

    January 31, 2024 · K753 · Corrected February 1, 2024

Smoke7F
  1. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    March 19, 2025 · K345 · Corrected May 30, 2025

  2. F

    Inspect, test, and maintain automatic sprinkler systems.

    March 19, 2025 · K353 · Corrected April 18, 2025

  3. E

    Have an enclosure around a vertical opening shaft.

    March 19, 2025 · K311 · Corrected April 3, 2025

  4. F

    Install a fire alarm system that can be heard throughout the facility.

    January 31, 2024 · K341 · Corrected June 29, 2024

  5. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    January 31, 2024 · K321 · Corrected February 15, 2024

  6. D

    Install corridor and hallway doors that block smoke.

    January 31, 2024 · K363 · Corrected February 6, 2024

  7. D

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    January 31, 2024 · K372 · Corrected April 17, 2024

Emergency Preparedness4F
  1. F

    Develop Emergency Preparedness policies and procedures.

    March 19, 2025 · E13 · Corrected April 18, 2025

  2. F

    Establish policies and procedures for sheltering.

    March 19, 2025 · E22 · Corrected April 18, 2025

  3. F

    Provide primary/alternate means for communication.

    March 19, 2025 · E32 · Corrected April 18, 2025

  4. F

    Establish emergency prep training and testing.

    March 19, 2025 · E36 · Corrected April 18, 2025

Gas, Vacuum, and Electrical Systems3F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    June 17, 2026 · K918 · Corrected July 17, 2026

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    March 19, 2025 · K918 · Corrected April 18, 2025

  3. D

    Ensure proper usage of power strips and extension cords.

    March 19, 2025 · K920 · Corrected April 14, 2025

Egress3F
  1. F

    Install emergency lighting that can last at least 1 1/2 hours.

    January 31, 2024 · K291 · Corrected February 16, 2024

  2. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    January 31, 2024 · K222 · Corrected February 1, 2024

  3. D

    Have properly located and lighted "Exit" signs.

    January 31, 2024 · K293 · Corrected February 21, 2024

Services1D
  1. D

    Have properly installed electrical wiring and gas equipment.

    March 19, 2025 · K511 · Corrected April 4, 2025

·

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