Federal inspection record · CMS data as of October 1, 2026

Whitestone a Masonic and Eastern Star Community

700 South Holden Road, Greensboro, NC · (336) 299-0031

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
60
Residents per day
53
Ownership
Non-Profit
Chain
Life Care Services
Medicare / Medicaid
Medicare + Medicaid
Certified since
October 26, 2000

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among North Carolina homes

Whitestone a Masonic and Eastern Star Community carries 12 inspection points. That is fewer than 74% of North Carolina's 415 rated homes.

5★4★3★2★1★+13 homes above 189.505102550100inspection points → fewer is better on the leftThis home · 12 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–4 pts
  • 4★ 4–15 pts
  • 3★ 15–35 pts
  • 2★ 35–73.5 pts
  • 1★ over 73.5 pts

Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

6 health citations on record since 2025. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 3 4 pts
E 2 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    April 17, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected May 7, 2025

Everything else, by area of care

Pharmacy Service2E
  1. E

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    April 17, 2025 · Standard · F758 · Corrected May 7, 2025

  2. D

    Ensure that residents are free from significant medication errors.

    April 17, 2025 · Complaint · F760 · Corrected October 29, 2024

Administration1E
  1. E

    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

    April 17, 2025 · Complaint · F836 · Corrected May 7, 2025

Quality of Life and Care1D
  1. D

    Assist a resident in gaining access to vision and hearing services.

    April 17, 2025 · Complaint · F685 · Corrected May 7, 2025

Resident Assessment and Care Planning1D
  1. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    April 17, 2025 · Standard · F842 · Corrected May 7, 2025

Inspection history

  1. 2026-05-20

    0 health deficiencies · 1 fire-safety deficiencies

    No concentrated health issue counts in this cycle.

  2. 2025-04-17

    6 health deficiencies · 2 fire-safety deficiencies

    Top issue: Pharmacy Service (2 deficiencies)

  3. 2023-12-21

    0 health deficiencies · 8 fire-safety deficiencies

    No concentrated health issue counts in this cycle.

4

Nursing time per resident, per day

Each resident here gets about 4 h 22 min of nursing staff time a day, 43 min of it from a registered nurse.

This home

4 h 22 min

North Carolina average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 55% of nursing staff and 50% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$25,490 in federal fines on record over the past three years.

DatePenaltyAmount
2025-04-17Fine$25,490

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10.6 pts worse81.8%92.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine1.3 pts better96.0%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.6 pts worse4.0%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms2.5 pts better4.3%6.8%13.5%
Percentage of long-stay residents who lose too much weight2.1 pts better5.0%7.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication6.3 pts worse27.4%21.1%19.5%
Percentage of long-stay residents who received an antipsychotic medication7.1 pts better6.8%13.9%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened12.8 pts worse29.4%16.6%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased9.5 pts worse24.5%15.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1.9 pts worse2.5%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection2.1 pts better0.0%2.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.2 pts worse24.1%19.9%18.3%
Percentage of long-stay residents with pressure ulcers1 pts better4.4%5.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine20.9 pts worse60.6%81.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit6.6 pts better6.1%12.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.1 pts better1.3%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine18 pts worse63.1%81.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission5.4 pts better16.8%22.2%23.4%

·

Who owns and runs it

32 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Masonic And Eastern Star Home Of North Carolina, Incorporated5% Or Greater Direct Ownership Interest · Organization100%1 facilities
Bailey, GilbertCorporate Director · Individual0%1 facilities
Browning, JerryCorporate Director · Individual0%1 facilities
Burris, LindaCorporate Director · Individual0%1 facilities
Edwards, DennisCorporate Director · Individual0%1 facilities
Edwards, DennisCorporate Officer · Individual0%1 facilities
Fischer, Amy -JoCorporate Director · Individual0%1 facilities
Fischer, Amy -JoCorporate Officer · Individual0%1 facilities
Griffith, DavidCorporate Director · Individual0%1 facilities
Hillegass, JoshuaOperational/Managerial Control · Individual0%1 facilities
Hillegass, JoshuaAdp Of The SNF · Individual0%1 facilities
Hughes, JamesCorporate Director · Individual0%1 facilities
Jernigan, GeneCorporate Director · Individual0%1 facilities
Jernigan, GeneCorporate Officer · Individual0%1 facilities
Johnson, EdwardCorporate Director · Individual0%2 facilities
Lewis, MarkOperational/Managerial Control · Individual0%1 facilities
Life Care Services LLCOperational/Managerial Control · Organization0%57 facilities
Life Care Services LLCAdp Of The SNF · Organization0%57 facilities
Mills, TommyCorporate Director · Individual0%1 facilities
Norris, SteveCorporate Director · Individual0%1 facilities
Owen, DebraCorporate Director · Individual0%1 facilities
Patton, CarlCorporate Director · Individual0%1 facilities
Public Finance Authority5% Or Greater Mortgage Interest · Organization0%1 facilities
Public Finance Authority5% Or Greater Security Interest · Organization0%1 facilities
Rideout, RobertCorporate Director · Individual0%1 facilities
Sawyer, DavidCorporate Director · Individual0%1 facilities
Slade-Hartman, VenezelaOperational/Managerial Control · Individual0%3 facilities
Slade-Hartman, VenezelaAdp Of The SNF · Individual0%3 facilities
Transou, JosephCorporate Director · Individual0%1 facilities
Underwood, NormaCorporate Director · Individual0%1 facilities
Webster, BryantCorporate Director · Individual0%1 facilities
Wells, EdwardCorporate Director · Individual0%1 facilities

·

Fire safety

11 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke4E
  1. D

    Inspect, test, and maintain automatic sprinkler systems.

    May 20, 2026 · K353 · Corrected September 8, 2026

  2. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    December 21, 2023 · K372 · Corrected February 29, 2024

  3. D

    Install an approved automatic sprinkler system.

    December 21, 2023 · K351 · Corrected February 29, 2024

  4. D

    Install corridor and hallway doors that block smoke.

    December 21, 2023 · K363 · Corrected February 29, 2024

Gas, Vacuum, and Electrical Systems3F
  1. F

    Meet requirements for the installation and maintenance of electrical systems.

    December 21, 2023 · K911 · Corrected February 29, 2024

  2. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    December 21, 2023 · K914 · Corrected February 29, 2024

  3. D

    Have generator or other power source capable of supplying service within 10 seconds.

    December 21, 2023 · K918 · Corrected February 29, 2024

Egress2F
  1. D

    Install proper backup exit lighting.

    April 17, 2025 · K281 · Corrected July 18, 2025

  2. F

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    December 21, 2023 · K211 · Corrected February 29, 2024

Services2D
  1. D

    Have properly installed electrical wiring and gas equipment.

    April 17, 2025 · K511 · Corrected July 18, 2025

  2. D

    Have properly installed electrical wiring and gas equipment.

    December 21, 2023 · K511 · Corrected February 29, 2024

·

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