Milwaukee, WI

Wheaton Franciscan Hc - Terrace At St Francis

1-star overall rating with 1-star inspections with $175,897 in total fines with 39 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

3200 S 20th St, Milwaukee, WI

(414) 389-3200

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

81

Certified beds

Average residents

40

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Ascension Living

Operator or chain grouping

Approved since

1994-09-23

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

19 facilities

Chain averages 3 overall / 3 health / 3 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.78

Registered nurse staffing · state 0.97 · national 0.68

LPN hours / resident day

1.16

Licensed practical nurse staffing · state 0.64 · national 0.87

Aide hours / resident day

2.56

Nurse aide staffing · state 2.59 · national 2.35

Total nurse hours

4.49

All reported nurse hours · state 4.20 · national 3.89

Licensed hours

1.93

RN + LPN hours · state 1.60 · national 1.54

Weekend hours

3.78

Weekend nurse staffing · state 3.72 · national 3.43

Weekend RN hours

0.25

Weekend registered nurse coverage · state 0.66 · national 0.47

Physical therapist

0.00

Reported PT staffing

Adjusted RN hours

0.75

CMS adjusted RN staffing hours

Adjusted total hours

4.36

CMS adjusted total nurse staffing hours

Case-mix index

1.41

Higher values indicate more complex resident acuity

RN turnover

85%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

68%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

5,917

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

34.61

Composite VBP score used to determine payment impact.

Payment multiplier

0.9885

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

5.61

Baseline 20.48% · Performance 18.83% · Measure score 5.61 · Achievement 5.61 · Improvement 4.28

Healthcare-associated infections

6.03

Baseline 6.10% · Performance 6.03% · Measure score 6.03 · Achievement 6.03 · Improvement 0.11

Total nurse turnover

0

Baseline 69.66% · Performance 74.12% · Measure score 0 · Achievement 0 · Improvement 0

Adjusted total nurse staffing

2.21

Baseline 4.14 hours · Performance 3.71 hours · Measure score 2.21 · Achievement 2.21 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.05%
10.72%
0.3 pts worse
No Different than the National Rate · Eligible stays 137 · Observed rate 11.68% · Lower 95% interval 7.51%
Discharge to community 50.91%
50.57%
0.3 pts better
No Different than the National Rate · Eligible stays 131 · Observed rate 44.27% · Lower 95% interval 40.97%
Medicare spending per beneficiary 0.91
1.02
0.1 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 63 · Denominator 63
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 63
Discharge self-care score 63.83%
53.69%
10.1 pts better
Numerator 30 · Denominator 47
Discharge mobility score 68.09%
50.94%
17.2 pts better
Numerator 32 · Denominator 47
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 63 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 6.03%
7.12%
1.1 pts better
No Different than the National Rate · Eligible stays 72 · Observed rate 4.17% · Lower 95% interval 3.48%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 68
Staff flu vaccination coverage 44.04%
42%
2 pts better
Numerator 48 · Denominator 109
Discharge function score 68.09%
56.45%
11.6 pts better
Numerator 32 · Denominator 47
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.
Transfer of health information to patient 96.55%
96.28%
0.3 pts better
Numerator 28 · Denominator 29
Resident COVID-19 vaccinations up to date 32.26%
25.2%
7.1 pts better
Numerator 10 · Denominator 31

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.3%
95.7%
3.6 pts better
93.4%
5.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 97.1% · 4Q avg 99.3%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.8%
95.0%
2.8 pts better
95.5%
2.3 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 97.8%
Percentage of long-stay residents experiencing one or more falls with major injury 6.2%
3.2%
3 pts worse
3.3%
2.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 9.7% · Q2 5.3% · Q3 4.7% · Q4 5.9% · 4Q avg 6.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.7%
5.0%
3.3 pts better
11.4%
9.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 2.6% · Q4 3.6% · 4Q avg 1.7%
Percentage of long-stay residents who lose too much weight 8.0%
4.9%
3.1 pts worse
5.4%
2.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.2% · Q2 6.2% · Q3 12.5% · Q4 8.0% · 4Q avg 8.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 5.9%
16.6%
10.7 pts better
19.6%
13.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.0% · Q2 5.9% · Q3 8.8% · Q4 3.8% · 4Q avg 5.9%
Percentage of long-stay residents who received an antipsychotic medication 10.5%
16.7%
6.2 pts better
16.7%
6.2 pts better
Long Stay · 2024Q4-2025Q3 · Q2 8.0% · Q3 7.7% · 4Q avg 10.5% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 16.0%
21.1%
5.1 pts better
16.3%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 16.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 18.4%
17.3%
1.1 pts worse
14.9%
3.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 23.8% · Q2 7.7% · Q3 17.2% · Q4 27.3% · 4Q avg 18.4% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.5%
2.3%
1.8 pts better
1.0%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.3% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 3.6%
3.0%
0.6 pts worse
1.7%
1.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 10.0% · Q2 2.8% · Q3 2.4% · Q4 0.0% · 4Q avg 3.6% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 12.3%
25.5%
13.2 pts better
19.8%
7.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.5% · Q2 10.4% · Q3 8.8% · Q4 25.4% · 4Q avg 12.3%
Percentage of long-stay residents with pressure ulcers 6.1%
5.5%
0.6 pts worse
5.1%
1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.5% · Q2 7.4% · Q3 0.0% · Q4 10.2% · 4Q avg 6.1% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.6%
86.8%
4.8 pts better
81.7%
9.9 pts better
Short Stay · 2024Q4-2025Q3 · Q1 81.5% · Q2 93.0% · Q3 96.6% · Q4 97.5% · 4Q avg 91.6%
Percentage of short-stay residents who had an outpatient emergency department visit 18.5%
15.0%
3.5 pts worse
12.0%
6.5 pts worse
Short Stay · 20240701-20250630 · Adjusted 18.5% · Observed 18.4% · Expected 11.1% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.1%
1.3%
0.2 pts better
1.6%
0.5 pts better
Short Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 1.3% · Q3 0.0% · Q4 0.0% · 4Q avg 1.1% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 93.8%
82.2%
11.6 pts better
79.7%
14.1 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 93.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 21.4%
22.7%
1.3 pts better
23.9%
2.5 pts better
Short Stay · 20240701-20250630 · Adjusted 21.4% · Observed 20.4% · Expected 22.7% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-20 · Fire 2025-08-20

39 health deficiencies

Top issue: Quality of Life and Care (16 deficiencies)

6 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 2 Health 2024-07-22 · Fire 2024-07-22

22 health deficiencies

Top issue: Quality of Life and Care (8 deficiencies)

11 fire-safety deficiencies

Top issue: Miscellaneous (3 deficiencies)

Cycle 3 Health 2023-04-01 · Fire 2023-04-01

23 health deficiencies

Top issue: Quality of Life and Care (9 deficiencies)

6 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-08-20

E30 · Emergency Preparedness Deficiencies

Fire Safety

List the names and contact information of those in the facility.

Corrected 2025-09-17

D · Potential for more than minimal harm 2025-08-20

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-09-17

D · Potential for more than minimal harm 2025-08-20

K753 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of highly flammable decorations.

Corrected 2025-09-17

D · Potential for more than minimal harm 2025-08-20

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-09-17

C · Minimal harm 2025-08-20

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-09-17

C · Minimal harm 2025-08-20

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-09-17

F · Potential for more than minimal harm 2024-07-22

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2024-08-19

F · Potential for more than minimal harm 2024-07-22

E6 · Emergency Preparedness Deficiencies

Fire Safety

Conduct risk assessment and an All-Hazards approach.

Corrected 2024-08-19

F · Potential for more than minimal harm 2024-07-22

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-08-19

F · Potential for more than minimal harm 2024-07-22

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2024-08-19

F · Potential for more than minimal harm 2024-07-22

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2024-08-19

F · Potential for more than minimal harm 2024-07-22

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-08-19

F · Potential for more than minimal harm 2024-07-22

K916 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2024-08-19

E · Potential for more than minimal harm 2024-07-22

K132 · Construction Deficiencies

Fire Safety

Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

Corrected 2024-08-19

E · Potential for more than minimal harm 2024-07-22

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-08-19

E · Potential for more than minimal harm 2024-07-22

K541 · Services Deficiencies

Fire Safety

Install properly constructed and protected linen or trash chutes.

Corrected 2024-11-08

D · Potential for more than minimal harm 2024-07-22

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-08-19

F · Potential for more than minimal harm 2023-04-01

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-05-04

E · Potential for more than minimal harm 2023-04-01

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-05-04

E · Potential for more than minimal harm 2023-04-01

K541 · Services Deficiencies

Fire Safety

Install properly constructed and protected linen or trash chutes.

Corrected 2023-05-04

D · Potential for more than minimal harm 2023-04-01

K281 · Egress Deficiencies

Fire Safety

Install proper backup exit lighting.

Corrected 2023-05-04

D · Potential for more than minimal harm 2023-04-01

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-05-04

D · Potential for more than minimal harm 2023-04-01

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-05-04

Inspection history

Recent health citations

D · Potential for more than minimal harm 2026-01-06

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Not marked corrected

D · Potential for more than minimal harm 2026-01-06

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Not marked corrected

D · Potential for more than minimal harm 2026-01-06

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Not marked corrected

G · Actual harm 2025-10-29

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-11-20

D · Potential for more than minimal harm 2025-10-29

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-11-20

D · Potential for more than minimal harm 2025-10-29

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-11-20

D · Potential for more than minimal harm 2025-10-29

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-11-20

D · Potential for more than minimal harm 2025-10-29

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-11-20

D · Potential for more than minimal harm 2025-10-29

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-11-20

D · Potential for more than minimal harm 2025-10-29

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-11-20

D · Potential for more than minimal harm 2025-10-29

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-11-20

D · Potential for more than minimal harm 2025-10-29

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-11-20

F · Potential for more than minimal harm 2025-08-20

F729 · Nursing and Physician Services Deficiencies

Health

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

Corrected 2025-09-17

F · Potential for more than minimal harm 2025-08-20

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-09-17

E · Potential for more than minimal harm 2025-08-20

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2025-09-17

E · Potential for more than minimal harm 2025-08-20

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-09-17

E · Potential for more than minimal harm 2025-08-20

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-09-17

E · Potential for more than minimal harm 2025-08-20

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-09-17

D · Potential for more than minimal harm 2025-08-20

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2025-09-17

D · Potential for more than minimal harm 2025-08-20

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-09-17

D · Potential for more than minimal harm 2025-08-20

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2025-09-17

D · Potential for more than minimal harm 2025-08-20

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-09-17

D · Potential for more than minimal harm 2025-08-20

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-09-17

D · Potential for more than minimal harm 2025-08-20

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-09-17

D · Potential for more than minimal harm 2025-08-20

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-09-17

C · Minimal harm 2025-08-20

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-09-17

D · Potential for more than minimal harm 2025-06-11

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-06-11

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-07-10

G · Actual harm 2025-04-01

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-05-06

G · Actual harm 2025-04-01

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-05-06

F · Potential for more than minimal harm 2025-04-01

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-05-06

E · Potential for more than minimal harm 2025-04-01

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-05-06

E · Potential for more than minimal harm 2025-04-01

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-05-06

D · Potential for more than minimal harm 2025-04-01

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-05-06

D · Potential for more than minimal harm 2025-04-01

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-05-06

D · Potential for more than minimal harm 2025-04-01

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-05-06

D · Potential for more than minimal harm 2025-04-01

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-05-06

D · Potential for more than minimal harm 2025-04-01

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2025-05-06

D · Potential for more than minimal harm 2025-04-01

F773 · Administration Deficiencies

Health

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2025-05-06

D · Potential for more than minimal harm 2024-12-18

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-01-16

D · Potential for more than minimal harm 2024-08-28

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-09-20

D · Potential for more than minimal harm 2024-08-28

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-09-20

G · Actual harm 2024-07-22

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-08-19

G · Actual harm 2024-07-22

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-08-19

G · Actual harm 2024-07-22

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-08-19

F · Potential for more than minimal harm 2024-07-22

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-08-19

F · Potential for more than minimal harm 2024-07-22

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-08-19

E · Potential for more than minimal harm 2024-07-22

F638 · Resident Assessment and Care Planning Deficiencies

Health

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2024-08-19

E · Potential for more than minimal harm 2024-07-22

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-08-19

D · Potential for more than minimal harm 2024-07-22

F553 · Resident Rights Deficiencies

Health

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2024-08-19

D · Potential for more than minimal harm 2024-07-22

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-08-19

D · Potential for more than minimal harm 2024-07-22

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-08-19

D · Potential for more than minimal harm 2024-07-22

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-08-19

D · Potential for more than minimal harm 2024-07-22

F636 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2024-08-19

D · Potential for more than minimal harm 2024-07-22

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-08-19

D · Potential for more than minimal harm 2024-07-22

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-08-19

D · Potential for more than minimal harm 2024-07-22

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-09-20

D · Potential for more than minimal harm 2024-07-22

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-08-19

D · Potential for more than minimal harm 2024-07-22

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2024-08-19

D · Potential for more than minimal harm 2024-07-22

F810 · Nutrition and Dietary Deficiencies

Health

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Corrected 2024-08-19

D · Potential for more than minimal harm 2024-07-22

F849 · Administration Deficiencies

Health

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2024-08-19

D · Potential for more than minimal harm 2024-02-28

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-03-04

J · Immediate jeopardy 2024-01-17

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-02-16

G · Actual harm 2024-01-17

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-02-16

G · Actual harm 2024-01-17

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-02-16

G · Actual harm 2024-01-17

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-02-16

G · Actual harm 2024-01-17

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-02-16

D · Potential for more than minimal harm 2024-01-17

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-02-16

D · Potential for more than minimal harm 2024-01-17

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-02-16

D · Potential for more than minimal harm 2024-01-17

F947 · Nursing and Physician Services Deficiencies

Health

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2024-02-16

D · Potential for more than minimal harm 2023-10-05

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-11-05

D · Potential for more than minimal harm 2023-10-05

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-11-05

D · Potential for more than minimal harm 2023-10-05

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-11-05

D · Potential for more than minimal harm 2023-04-01

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-05-18

D · Potential for more than minimal harm 2023-04-01

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-05-18

D · Potential for more than minimal harm 2023-04-01

F636 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2023-05-18

D · Potential for more than minimal harm 2023-04-01

F637 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident when there is a significant change in condition

Corrected 2023-05-18

D · Potential for more than minimal harm 2023-04-01

F638 · Resident Assessment and Care Planning Deficiencies

Health

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2023-05-18

D · Potential for more than minimal harm 2023-04-01

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-05-18

D · Potential for more than minimal harm 2023-04-01

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-05-18

D · Potential for more than minimal harm 2023-04-01

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-05-18

D · Potential for more than minimal harm 2023-04-01

F745 · Quality of Life and Care Deficiencies

Health

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Corrected 2023-05-18

D · Potential for more than minimal harm 2023-04-01

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-05-18

D · Potential for more than minimal harm 2023-04-01

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-05-18

Penalties and ownership

What sits behind the stars

$71,799 2025-04-01

Fine

Fine · fine $71,799

Fine

$0 2025-04-01

Payment Denial

Payment Denial · denial start 2025-05-02 · 4 days

4 day denial

$71,858 2024-07-22

Fine

Fine · fine $71,858

Fine

$0 2024-07-22

Payment Denial

Payment Denial · denial start 2024-08-20 · 31 days

31 day denial

$32,240 2024-01-17

Fine

Fine · fine $32,240

Fine

Ownership

Ascension Health Senior Care

5% Or Greater Direct Ownership Interest · Organization

100% 12 facilities 2014-07-01
Marthiens, Edgar

Operational/Managerial Control · Individual

0% 1 facilities 2022-05-16
Musgrave, Lisa

Corporate Director · Individual

0% 13 facilities 2024-01-01
Shadbolt, Erin

Corporate Director · Individual

0% 13 facilities 2024-01-01
Sidhu, Sarfraz

Operational/Managerial Control · Individual

0% 15 facilities 2025-05-01
Smoot, Kenneth

Corporate Director · Individual

0% 13 facilities 2024-01-01

Nearby options

Other facilities in reach

#1

St Ann Health And Rehabilitation Center

Milwaukee, WI

3-star overall rating with 4-star inspections with 4 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
4 / 5
Staffing
2 / 5
Fines
$0
#2

Sunrise Health Services

Milwaukee, WI

1-star overall rating with 1-star inspections with $113,910 in total fines with 14 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
3 / 5
Fines
$113,910
#3

Mercy Health Services

Milwaukee, WI

3-star overall rating with 3-star inspections with $47,753 in total fines with 5 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
2 / 5
Fines
$47,753

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