Federal inspection record · CMS data as of October 1, 2026

Sunrise Health Services

3540 S 43rd St, Milwaukee, WI · (414) 541-1000

CMS overall rating

2 of 5

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Certified beds
99
Residents per day
90
Ownership
For-Profit
Chain
North Shore Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
August 1, 1992

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Wisconsin.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Wisconsin homes

Sunrise Health Services carries 107.25 inspection points. That is fewer than 28% of Wisconsin's 321 rated homes.

5★4★3★2★1★+10 homes above 397.2505102550100200inspection points → fewer is better on the leftThis home · 107.25 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Wisconsin: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–11 pts
  • 4★ 11–37 pts
  • 3★ 37–76 pts
  • 2★ 76–130.75 pts
  • 1★ over 130.75 pts

Bars show every rated home in Wisconsin by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

37 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 3 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 25 4 pts
E 7 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (3)

  1. J

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    March 19, 2025 · Complaint inspection · Quality of Life and Care · F686 · Corrected April 15, 2025

  2. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 1, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected May 29, 2024

  3. J

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    May 1, 2024 · Complaint inspection · Quality of Life and Care · F744 · Corrected May 29, 2024

Everything else, by area of care

Quality of Life and Care14D
  1. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    July 24, 2025 · Standard · F690 · Corrected August 22, 2025

  2. D

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    March 19, 2025 · Complaint · F678 · Corrected April 15, 2025

  3. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 19, 2025 · Complaint · F684 · Corrected April 15, 2025

  4. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 19, 2025 · Complaint · F689 · Corrected April 15, 2025

  5. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 1, 2024 · Complaint · F684 · Corrected May 29, 2024

  6. D

    Provide or get specialized rehabilitative services as required for a resident.

    May 1, 2024 · Complaint · F825 · Corrected May 29, 2024

  7. D

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    April 4, 2024 · Standard · F700 · Corrected May 3, 2024

  8. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    January 6, 2024 · Complaint · F686 · Corrected February 5, 2024

  9. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    January 6, 2024 · Complaint · F690 · Corrected February 5, 2024

  10. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 17, 2023 · Standard · F684 · Corrected February 15, 2023

  11. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    January 17, 2023 · Standard · F686 · Corrected February 15, 2023

  12. D

    Provide safe and appropriate respiratory care for a resident when needed.

    January 17, 2023 · Standard · F695 · Corrected February 15, 2023

  13. D

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    January 17, 2023 · Standard · F744 · Corrected February 15, 2023

  14. D

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    January 17, 2023 · Standard · F745 · Corrected February 15, 2023

Pharmacy Service6E
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    July 24, 2025 · Complaint · F761 · Corrected August 22, 2025

  2. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    March 19, 2025 · Complaint · F755 · Corrected April 15, 2025

  3. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    April 4, 2024 · Standard · F761 · Corrected May 3, 2024

  4. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    January 17, 2023 · Standard · F761 · Corrected February 15, 2023

  5. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    January 17, 2023 · Standard · F755 · Corrected February 15, 2023

  6. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    January 17, 2023 · Standard · F756 · Corrected February 15, 2023

Resident Rights5E
  1. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    July 24, 2025 · Standard · F578 · Corrected August 22, 2025

  2. E

    Honor the resident's right to manage his or her financial affairs.

    July 1, 2025 · Complaint · F567 · Corrected July 18, 2025

  3. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    May 1, 2024 · Complaint · F580 · Corrected May 29, 2024

  4. D

    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    April 4, 2024 · Complaint · F626 · Corrected May 3, 2024

  5. C

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    April 4, 2024 · Standard · F623 · Corrected May 3, 2024

Freedom from Abuse, Neglect, and Exploitation3E
  1. D

    Respond appropriately to all alleged violations.

    February 25, 2026 · Complaint · F610 · Corrected March 19, 2026

  2. E

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    January 17, 2023 · Standard · F609 · Corrected February 15, 2023

  3. D

    Respond appropriately to all alleged violations.

    January 17, 2023 · Standard · F610 · Corrected February 15, 2023

Nutrition and Dietary2E
  1. E

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    July 24, 2025 · Standard · F803 · Corrected August 22, 2025

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    July 24, 2025 · Standard · F812 · Corrected August 22, 2025

Administration2E
  1. D

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    July 24, 2025 · Standard · F849 · Corrected August 22, 2025

  2. E

    Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    March 19, 2025 · Complaint · F949 · Corrected April 15, 2025

Resident Assessment and Care Planning1D
  1. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    July 24, 2025 · Standard · F657 · Corrected August 22, 2025

Environmental1F
  1. F

    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    April 4, 2024 · Standard · F909 · Corrected May 3, 2024

Inspection history

  1. 2025-07-24

    8 health deficiencies · 6 fire-safety deficiencies

    Top issue: Nutrition and Dietary (2 deficiencies)

  2. 2024-04-04

    12 health deficiencies · 6 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

  3. 2023-01-17

    17 health deficiencies · 10 fire-safety deficiencies

    Top issue: Quality of Life and Care (11 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 23 min of nursing staff time a day, 26 min of it from a registered nurse.

This home

3 h 23 min

Wisconsin average

4 h 15 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 34% of nursing staff and 33% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$113,910 in federal fines on record over the past three years.

DatePenaltyAmount
2025-03-19Fine$83,067
2024-04-04Fine$30,843

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.2 pts worse1.81.61.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.7 pts better1.52.21.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine12.5 pts worse83.5%96.0%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine7.1 pts worse88.5%95.6%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.1 pts better2.2%3.3%3.2%
Percentage of long-stay residents who have depressive symptoms4.2 pts better1.8%6.0%13.5%
Percentage of long-stay residents who lose too much weight2.5 pts better2.4%4.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication1.8 pts better15.0%16.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication8.5 pts better7.4%15.9%15.4%
Percentage of long-stay residents who were physically restrained0.2 pts worse0.3%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened2.7 pts worse19.7%17.0%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased0.7 pts worse16.5%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1.5 pts better0.4%1.9%0.7%
Percentage of long-stay residents with a urinary tract infection0.5 pts better2.2%2.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence6 pts better17.6%23.6%18.3%
Percentage of long-stay residents with pressure ulcers2.9 pts better2.0%4.9%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine15.8 pts worse71.1%86.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit6.5 pts worse22.1%15.6%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.2 pts better0.0%1.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine25.3 pts worse56.9%82.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission0.6 pts worse23.1%22.5%23.4%

·

Who owns and runs it

36 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Nshf Operations LLC5% Or Greater Direct Ownership Interest · Organization100%20 facilities
Mills, David5% Or Greater Indirect Ownership Interest · Individual20%38 facilities
Baumann, TroyCorporate Director · Individual0%56 facilities
Baumann, TroyOperational/Managerial Control · Individual0%56 facilities
Baumann, TroyAdp Of The SNF · Individual0%56 facilities
Belongia, ChristinaOperational/Managerial Control · Individual0%45 facilities
Belongia, ChristinaAdp Of The SNF · Individual0%45 facilities
Canyon Woh, LLCAdp Of The SNF · Organization0%2 facilities
Chohan, MunibaOperational/Managerial Control · Individual0%3 facilities
Chohan, MunibaAdp Of The SNF · Individual0%3 facilities
Cibc Bank Usa5% Or Greater Security Interest · Organization0%208 facilities
Cibc Bank UsaOperational/Managerial Control · Organization0%208 facilities
CliftonlarsonallenOperational/Managerial Control · Organization0%124 facilities
CliftonlarsonallenAdp Of The SNF · Organization0%124 facilities
Continuum Therapy Partners LLCOperational/Managerial Control · Organization0%45 facilities
Continuum Therapy Partners LLCAdp Of The SNF · Organization0%45 facilities
Gee, DarrenOperational/Managerial Control · Individual0%45 facilities
Gee, DarrenAdp Of The SNF · Individual0%45 facilities
Greer, LaurenOperational/Managerial Control · Individual0%46 facilities
Greer, LaurenAdp Of The SNF · Individual0%46 facilities
Hoehn, JeffreyCorporate Director · Individual0%57 facilities
Hoehn, JeffreyOperational/Managerial Control · Individual0%57 facilities
Hoehn, JeffreyAdp Of The SNF · Individual0%57 facilities
Markwardt, AnneOperational/Managerial Control · Individual0%4 facilities
Markwardt, AnneAdp Of The SNF · Individual0%4 facilities
North Shore Healthcare LLCOperational/Managerial Control · Organization0%55 facilities
North Shore Healthcare LLCAdp Of The SNF · Organization0%55 facilities
Nsh Rehab LLCOperational/Managerial Control · Organization0%43 facilities
Nsh Rehab LLCAdp Of The SNF · Organization0%43 facilities
Nshw Wisconsin LLCAdp Of The SNF · Organization0%2 facilities
Patzer, ColleenOperational/Managerial Control · Individual0%45 facilities
Patzer, ColleenAdp Of The SNF · Individual0%45 facilities
Purtell, BrianOperational/Managerial Control · Individual0%46 facilities
Purtell, BrianAdp Of The SNF · Individual0%46 facilities
Wipfli LlpOperational/Managerial Control · Organization0%102 facilities
Wipfli LlpAdp Of The SNF · Organization0%102 facilities

·

Fire safety

22 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke7F
  1. E

    Install corridor and hallway doors that block smoke.

    July 24, 2025 · K363 · Corrected August 19, 2025

  2. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    April 4, 2024 · K345 · Corrected June 12, 2024

  3. F

    Install an approved automatic sprinkler system.

    April 4, 2024 · K351 · Corrected February 5, 2025

  4. F

    Install a fire alarm system that can be heard throughout the facility.

    January 17, 2023 · K341 · Corrected February 15, 2023

  5. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    January 17, 2023 · K345 · Corrected February 15, 2023

  6. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    January 17, 2023 · K321 · Corrected February 15, 2023

  7. E

    Inspect, test, and maintain automatic sprinkler systems.

    January 17, 2023 · K353 · Corrected February 15, 2023

Services5F
  1. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    July 24, 2025 · K521 · Corrected September 15, 2025

  2. E

    Install properly constructed and protected linen or trash chutes.

    July 24, 2025 · K541 · Corrected August 30, 2025

  3. D

    Have properly installed electrical wiring and gas equipment.

    July 24, 2025 · K511 · Corrected August 8, 2025

  4. D

    Install properly constructed and protected linen or trash chutes.

    April 4, 2024 · K541 · Corrected May 3, 2024

  5. D

    Install properly constructed and protected linen or trash chutes.

    January 17, 2023 · K541 · Corrected February 23, 2023

Miscellaneous5F
  1. C

    Have simulated fire drills held at unexpected times.

    July 24, 2025 · K712 · Corrected August 30, 2025

  2. D

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    April 4, 2024 · K741 · Corrected May 3, 2024

  3. C

    Have simulated fire drills held at unexpected times.

    April 4, 2024 · K712 · Corrected May 3, 2024

  4. F

    Have simulated fire drills held at unexpected times.

    January 17, 2023 · K712 · Corrected February 15, 2023

  5. D

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    January 17, 2023 · K741 · Corrected February 15, 2023

Gas, Vacuum, and Electrical Systems3F
  1. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    January 17, 2023 · K914 · Corrected February 15, 2023

  2. F

    Have a battery powered remote alarm panel in a location accessible by operating personnel.

    January 17, 2023 · K916 · Corrected February 23, 2023

  3. E

    Meet requirements for the use of electrical equipment.

    January 17, 2023 · K919 · Corrected February 15, 2023

Construction2E
  1. E

    Meet requirements for sections of health care facilities separated by fire resistive construction.

    July 24, 2025 · K131 · Corrected August 11, 2025

  2. E

    Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

    April 4, 2024 · K111 · Corrected May 3, 2024

·

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