Manchester, CT

Westside Care Center

2-star overall rating with 2-star inspections with abuse icon flag with 15 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

349 Bidwell Street, Manchester, CT

(860) 647-9191

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

162

Certified beds

Average residents

127

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Icare Health Network

Operator or chain grouping

Approved since

1976-03-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

12 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.29

Registered nurse staffing · state 0.70 · national 0.68

LPN hours / resident day

0.80

Licensed practical nurse staffing · state 0.84 · national 0.87

Aide hours / resident day

1.82

Nurse aide staffing · state 2.28 · national 2.35

Total nurse hours

2.91

All reported nurse hours · state 3.83 · national 3.89

Licensed hours

1.09

RN + LPN hours · state 1.54 · national 1.54

Weekend hours

2.59

Weekend nurse staffing · state 3.41 · national 3.43

Weekend RN hours

0.19

Weekend registered nurse coverage · state 0.46 · national 0.47

Physical therapist

0.03

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

0.33

CMS adjusted RN staffing hours

Adjusted total hours

3.34

CMS adjusted total nurse staffing hours

Case-mix index

1.19

Higher values indicate more complex resident acuity

RN turnover

64%

Annual RN turnover · state 39% · national 45%

Total nurse turnover

37%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

1,263

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

58.28

Composite VBP score used to determine payment impact.

Payment multiplier

1.0135

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

8.11

Baseline 25.88% · Performance 30.53% · Measure score 8.11 · Achievement 8.11 · Improvement 0

Adjusted total nurse staffing

3.55

Baseline 3.66 hours · Performance 4.09 hours · Measure score 3.55 · Achievement 3.55 · Improvement 1.53

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission Not Available
10.72%
Not Available · Eligible stays 21 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Discharge to community Not Available
50.57%
Not Available · Eligible stays 19 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary 0.86
1.02
0.2 pts better
Drug regimen review with follow-up Not Available
95.27%
Numerator Not Available · Denominator 17 · Too few residents or stays to report publicly.
Falls with major injury Not Available
0.77%
Numerator Not Available · Denominator 17 · Too few residents or stays to report publicly.
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened Not Available
2.29%
Numerator Not Available · Denominator 17 · Adjusted rate Not Available · Too few residents or stays to report publicly.
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 14 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 135
Staff flu vaccination coverage 21.38%
42%
20.6 pts worse
Numerator 31 · Denominator 145
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 5 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 5 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 6 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.3%
87.5%
10.8 pts better
93.4%
4.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 93.3% · Q2 99.2% · Q3 100.0% · Q4 100.0% · 4Q avg 98.3%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.4%
93.5%
4.9 pts better
95.5%
2.9 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 98.4%
Percentage of long-stay residents experiencing one or more falls with major injury 2.6%
3.4%
0.8 pts better
3.3%
0.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 3.4% · Q3 2.5% · Q4 3.4% · 4Q avg 2.6% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 34.5%
17.1%
17.4 pts worse
11.4%
23.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 10.5% · Q2 42.6% · Q3 40.5% · Q4 40.7% · 4Q avg 34.5%
Percentage of long-stay residents who lose too much weight 3.7%
6.4%
2.7 pts better
5.4%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.0% · Q2 5.4% · Q3 4.4% · Q4 2.7% · 4Q avg 3.7%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 20.0%
17.3%
2.7 pts worse
19.6%
0.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 24.5% · Q2 21.4% · Q3 18.1% · Q4 16.8% · 4Q avg 20.0%
Percentage of long-stay residents who received an antipsychotic medication 14.1%
19.4%
5.3 pts better
16.7%
2.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 12.3% · Q2 15.6% · Q3 14.1% · Q4 14.3% · 4Q avg 14.1% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 15.6%
18.1%
2.5 pts better
16.3%
0.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.6% · Q2 17.2% · Q3 18.2% · Q4 18.2% · 4Q avg 15.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 19.9%
18.4%
1.5 pts worse
14.9%
5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.9% · Q2 20.8% · Q3 20.4% · Q4 11.9% · 4Q avg 19.9% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.2%
0.9%
0.7 pts better
1.0%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.2% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
1.7%
1.7 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 16.9%
24.8%
7.9 pts better
19.8%
2.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 19.1% · Q2 17.8% · Q3 15.4% · Q4 15.4% · 4Q avg 16.9%
Percentage of long-stay residents with pressure ulcers 1.5%
4.4%
2.9 pts better
5.1%
3.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.3% · Q2 1.3% · Q3 1.2% · Q4 1.2% · 4Q avg 1.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 90.2%
70.5%
19.7 pts better
81.7%
8.5 pts better
Short Stay · 2024Q4-2025Q3 · Q1 83.6% · Q2 86.4% · Q3 100.0% · Q4 96.9% · 4Q avg 90.2%
Percentage of short-stay residents who newly received an antipsychotic medication 1.0%
1.5%
0.5 pts better
1.6%
0.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 4.5% · 4Q avg 1.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 59.0%
69.7%
10.7 pts worse
79.7%
20.7 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 59.0%

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-11-06 · Fire 2024-11-06

15 health deficiencies

Top issue: Resident Rights (5 deficiencies)

8 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (4 deficiencies)

Cycle 2 Health 2022-04-19 · Fire 2022-04-19

10 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)

20 fire-safety deficiencies

Top issue: Smoke (6 deficiencies)

Cycle 3 Health 2019-08-30 · Fire 2019-08-30

15 health deficiencies

Top issue: Resident Assessment and Care Planning (5 deficiencies)

1 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2024-11-06

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-12-13

D · Potential for more than minimal harm 2024-11-06

E13 · Emergency Preparedness Deficiencies

Fire Safety

Develop Emergency Preparedness policies and procedures.

Corrected 2024-12-13

D · Potential for more than minimal harm 2024-11-06

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-12-13

D · Potential for more than minimal harm 2024-11-06

K344 · Smoke Deficiencies

Fire Safety

Have an alternate power supply for its alarm system.

Corrected 2024-12-13

D · Potential for more than minimal harm 2024-11-06

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2025-01-10

D · Potential for more than minimal harm 2024-11-06

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-12-13

D · Potential for more than minimal harm 2024-11-06

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2024-12-13

D · Potential for more than minimal harm 2024-11-06

K927 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

Corrected 2024-12-13

F · Potential for more than minimal harm 2022-04-19

E20 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures including evacuation.

Corrected 2022-06-16

F · Potential for more than minimal harm 2022-04-19

K347 · Smoke Deficiencies

Fire Safety

Properly provide smoke detection systems in areas open to corridors.

Corrected 2022-06-16

F · Potential for more than minimal harm 2022-04-19

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2022-06-16

F · Potential for more than minimal harm 2022-04-19

K700 · Miscellaneous Deficiencies

Fire Safety

Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

Corrected 2022-06-16

F · Potential for more than minimal harm 2022-04-19

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2022-06-16

F · Potential for more than minimal harm 2022-04-19

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2022-06-16

F · Potential for more than minimal harm 2022-04-19

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2022-06-16

F · Potential for more than minimal harm 2022-04-19

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2022-06-16

F · Potential for more than minimal harm 2022-04-19

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-06-16

F · Potential for more than minimal harm 2022-04-19

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2022-06-16

E · Potential for more than minimal harm 2022-04-19

E13 · Emergency Preparedness Deficiencies

Fire Safety

Develop Emergency Preparedness policies and procedures.

Corrected 2022-06-16

E · Potential for more than minimal harm 2022-04-19

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2022-06-16

E · Potential for more than minimal harm 2022-04-19

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2022-06-16

E · Potential for more than minimal harm 2022-04-19

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2022-06-15

E · Potential for more than minimal harm 2022-04-19

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2022-06-16

E · Potential for more than minimal harm 2022-04-19

K344 · Smoke Deficiencies

Fire Safety

Have an alternate power supply for its alarm system.

Corrected 2022-06-16

E · Potential for more than minimal harm 2022-04-19

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2022-06-16

E · Potential for more than minimal harm 2022-04-19

K500 · Services Deficiencies

Fire Safety

Meet other general requirements that are deficient.

Corrected 2022-06-16

D · Potential for more than minimal harm 2022-04-19

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2022-06-16

D · Potential for more than minimal harm 2022-04-19

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2022-06-16

D · Potential for more than minimal harm 2019-08-30

K271 · Egress Deficiencies

Fire Safety

Have exits that are accessible at all times.

Corrected 2019-08-27

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-12-02

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-12-15

D · Potential for more than minimal harm 2025-06-16

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-06-13

D · Potential for more than minimal harm 2025-02-20

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-03-06

D · Potential for more than minimal harm 2025-02-20

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-03-06

D · Potential for more than minimal harm 2025-02-20

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-03-06

D · Potential for more than minimal harm 2025-02-20

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-03-06

D · Potential for more than minimal harm 2024-11-26

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-12-18

D · Potential for more than minimal harm 2024-11-26

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-12-31

E · Potential for more than minimal harm 2024-11-06

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-12-18

E · Potential for more than minimal harm 2024-11-06

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-12-18

E · Potential for more than minimal harm 2024-11-06

F603 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

Corrected 2024-12-18

E · Potential for more than minimal harm 2024-11-06

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-18

E · Potential for more than minimal harm 2024-11-06

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-12-18

D · Potential for more than minimal harm 2024-11-06

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-12-18

D · Potential for more than minimal harm 2024-11-06

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-12-18

D · Potential for more than minimal harm 2024-11-06

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-12-18

D · Potential for more than minimal harm 2024-11-06

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-12-18

D · Potential for more than minimal harm 2024-11-06

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-12-18

D · Potential for more than minimal harm 2024-11-06

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-18

D · Potential for more than minimal harm 2024-11-06

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2024-12-18

D · Potential for more than minimal harm 2024-11-06

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-12-18

D · Potential for more than minimal harm 2024-03-05

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-04-10

E · Potential for more than minimal harm 2023-12-14

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-01-05

D · Potential for more than minimal harm 2023-12-14

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-01-05

D · Potential for more than minimal harm 2023-12-14

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-01-05

D · Potential for more than minimal harm 2022-04-19

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2022-05-31

D · Potential for more than minimal harm 2022-04-19

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2022-05-31

B · Minimal harm 2022-04-19

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2022-05-31

D · Potential for more than minimal harm 2019-08-30

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2019-10-11

D · Potential for more than minimal harm 2019-08-30

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2019-10-11

D · Potential for more than minimal harm 2019-08-30

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2019-10-11

D · Potential for more than minimal harm 2019-08-30

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2019-10-11

D · Potential for more than minimal harm 2019-08-30

F659 · Resident Assessment and Care Planning Deficiencies

Health

Provide care by qualified persons according to each resident's written plan of care.

Corrected 2019-10-11

D · Potential for more than minimal harm 2019-08-30

F675 · Quality of Life and Care Deficiencies

Health

Honor each resident's preferences, choices, values and beliefs.

Corrected 2019-10-11

D · Potential for more than minimal harm 2019-08-30

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2019-10-11

D · Potential for more than minimal harm 2019-08-30

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2019-10-11

D · Potential for more than minimal harm 2019-08-30

F810 · Nutrition and Dietary Deficiencies

Health

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Corrected 2019-10-11

B · Minimal harm 2019-08-30

F565 · Resident Rights Deficiencies

Health

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2019-10-11

B · Minimal harm 2019-08-30

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2019-10-11

B · Minimal harm 2019-08-30

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2019-10-11

Penalties and ownership

What sits behind the stars

Ownership

Apex Advisors

5% Or Greater Direct Ownership Interest · Organization

50% 3 facilities 2003-12-01
Executive Advisors, LLC

5% Or Greater Direct Ownership Interest · Organization

50% 3 facilities 2003-12-01
Wright, Christopher

5% Or Greater Indirect Ownership Interest · Individual

5% 16 facilities 2003-12-01
Neagle, Patrick

W-2 Managing Employee · Individual

0% 2 facilities 2017-03-13
Westside Care Center, LLC

Operational/Managerial Control · Organization

0% 1 facilities 2003-12-01
Wright, Christopher

Corporate Officer · Individual

0% 16 facilities 2003-12-01

Nearby options

Other facilities in reach

#1

Touchpoints At Manchester

Manchester, CT

4-star overall rating with 4-star inspections with 5 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
4 / 5
Staffing
3 / 5
Fines
$0
#3

Glastonbury Center For Health & Rehabilitation

Glastonbury, CT

4-star overall rating with 3-star inspections with 13 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
3 / 5
Staffing
4 / 5
Fines
$0

Jump out

Supporting pages