Federal inspection record · CMS data as of October 1, 2026

West Haven Center For Nursing & Rehabilitation

310 Terrace Ave, West Haven, CT · (203) 654-2100

CMS overall rating

2 of 5

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Certified beds
98
Residents per day
92
Ownership
For-Profit
Chain
Essential Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
November 13, 1970

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Connecticut.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Connecticut homes

West Haven Center For Nursing & Rehabilitation carries 99 inspection points. That is fewer than 27% of Connecticut's 190 rated homes.

5★4★3★2★1★+6 homes above 192.505102550100inspection points → fewer is better on the leftThis home · 99 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Connecticut: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–29 pts
  • 4★ 29–53 pts
  • 3★ 53–79 pts
  • 2★ 79–116.75 pts
  • 1★ over 116.75 pts

Bars show every rated home in Connecticut by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

60 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 46 4 pts
E 11 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care19E
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 4, 2025 · Complaint · F684 · Corrected July 18, 2025

  2. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    June 4, 2025 · Standard · F686 · Corrected July 18, 2025

  3. D

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    June 4, 2025 · Standard · F745 · Corrected July 18, 2025

  4. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    May 27, 2025 · Complaint · F686 · Corrected June 12, 2025

  5. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    October 29, 2024 · Complaint · F684 · Corrected November 29, 2024

  6. D

    Provide safe, appropriate pain management for a resident who requires such services.

    June 12, 2024 · Complaint · F697 · Corrected July 6, 2024

  7. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    November 6, 2023 · Standard · F684 · Corrected January 2, 2024

  8. E

    Provide safe, appropriate pain management for a resident who requires such services.

    November 6, 2023 · Standard · F697 · Corrected January 2, 2024

  9. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    November 6, 2023 · Standard · F677 · Corrected January 2, 2024

  10. D

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    November 6, 2023 · Standard · F678 · Corrected January 2, 2024

  11. D

    Provide activities to meet all resident's needs.

    November 6, 2023 · Standard · F679 · Corrected January 2, 2024

  12. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    November 6, 2023 · Standard · F688 · Corrected January 2, 2024

  13. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    November 6, 2023 · Standard · F689 · Corrected January 2, 2024

  14. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    November 6, 2023 · Standard · F693 · Corrected January 2, 2024

  15. D

    Provide safe and appropriate respiratory care for a resident when needed.

    November 6, 2023 · Standard · F695 · Corrected January 2, 2024

  16. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    August 6, 2021 · Standard · F677 · Corrected August 26, 2021

  17. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 6, 2021 · Standard · F684 · Corrected August 26, 2021

  18. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    August 6, 2021 · Standard · F686 · Corrected August 26, 2021

  19. D

    Provide enough food/fluids to maintain a resident's health.

    August 6, 2021 · Standard · F692 · Corrected August 26, 2021

Resident Rights9E
  1. D

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    November 25, 2025 · Complaint · F627 · Corrected December 22, 2025

  2. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    June 4, 2025 · Complaint · F580 · Corrected July 18, 2025

  3. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    June 4, 2025 · Standard · F628 · Corrected July 18, 2025

  4. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    June 12, 2024 · Complaint · F580 · Corrected July 6, 2024

  5. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    November 6, 2023 · Standard · F584 · Corrected January 2, 2024

  6. D

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    November 6, 2023 · Standard · F553 · Corrected January 2, 2024

  7. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    November 6, 2023 · Standard · F578 · Corrected January 2, 2024

  8. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    November 6, 2023 · Standard · F580 · Corrected January 2, 2024

  9. C

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    August 6, 2021 · Standard · F623 · Corrected August 26, 2021

Resident Assessment and Care Planning7D
  1. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    November 25, 2025 · Complaint · F658 · Corrected December 22, 2025

  2. D

    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    June 4, 2025 · Standard · F646 · Corrected July 18, 2025

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 4, 2025 · Standard · F656 · Corrected July 18, 2025

  4. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    June 4, 2025 · Standard · F657 · Corrected July 18, 2025

  5. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    November 6, 2023 · Standard · F656 · Corrected January 2, 2024

  6. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    November 6, 2023 · Standard · F657 · Corrected January 2, 2024

  7. B

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    November 6, 2023 · Standard · F842 · Corrected January 2, 2024

Nursing and Physician Services6F
  1. F

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    June 4, 2025 · Standard · F727 · Corrected July 18, 2025

  2. D

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    June 4, 2025 · Standard · F947 · Corrected July 18, 2025

  3. E

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    November 6, 2023 · Standard · F726 · Corrected January 2, 2024

  4. D

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    November 6, 2023 · Standard · F725 · Corrected January 2, 2024

  5. D

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    November 6, 2023 · Standard · F727 · Corrected January 2, 2024

  6. D

    Observe each nurse aide's job performance and give regular training.

    November 6, 2023 · Standard · F730 · Corrected January 2, 2024

Pharmacy Service6E
  1. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    November 6, 2023 · Standard · F755 · Corrected January 2, 2024

  2. E

    Ensure that residents are free from significant medication errors.

    November 6, 2023 · Standard · F760 · Corrected January 2, 2024

  3. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    November 6, 2023 · Standard · F756 · Corrected January 2, 2024

  4. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    November 6, 2023 · Standard · F758 · Corrected January 2, 2024

  5. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    November 6, 2023 · Standard · F761 · Corrected January 2, 2024

  6. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    August 6, 2021 · Standard · F761 · Corrected August 26, 2021

Freedom from Abuse, Neglect, and Exploitation5D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    August 17, 2026 · Complaint · F609 · Corrected August 18, 2026

  2. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    June 12, 2024 · Complaint · F600 · Corrected July 6, 2024

  3. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    November 6, 2023 · Standard · F600 · Corrected January 2, 2024

  4. D

    Respond appropriately to all alleged violations.

    November 6, 2023 · Standard · F610 · Corrected January 2, 2024

  5. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    August 6, 2021 · Standard · F607 · Corrected August 26, 2021

Infection Control5E
  1. D

    Provide and implement an infection prevention and control program.

    June 4, 2025 · Standard · F880 · Corrected July 18, 2025

  2. D

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    June 4, 2025 · Standard · F882 · Corrected July 18, 2025

  3. E

    Implement a program that monitors antibiotic use.

    November 6, 2023 · Standard · F881 · Corrected January 2, 2024

  4. E

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    November 6, 2023 · Standard · F882 · Corrected January 2, 2024

  5. D

    Provide and implement an infection prevention and control program.

    November 6, 2023 · Standard · F880 · Corrected January 2, 2024

Nutrition and Dietary2E
  1. D

    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    June 4, 2025 · Standard · F800 · Corrected July 18, 2025

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    November 6, 2023 · Standard · F812 · Corrected January 2, 2024

Environmental1E
  1. E

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    November 6, 2023 · Standard · F925 · Corrected January 2, 2024

Inspection history

  1. 2025-06-04

    16 health deficiencies · 1 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

  2. 2023-11-06

    34 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (11 deficiencies)

  3. 2021-08-06

    10 health deficiencies · 1 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 6 min of nursing staff time a day, 52 min of it from a registered nurse.

This home

4 h 6 min

Connecticut average

3 h 54 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 36% of nursing staff and 60% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.9 pts worse2.81.91.8
Number of outpatient emergency department visits per 1000 long-stay resident daysAbout the same1.41.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine12.3 pts worse76.8%89.1%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine40.6 pts worse53.1%93.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.6 pts better2.0%3.6%3.2%
Percentage of long-stay residents who have depressive symptoms16.4 pts worse41.4%25.0%13.5%
Percentage of long-stay residents who lose too much weight3.2 pts worse9.6%6.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication9.6 pts better8.4%18.0%19.5%
Percentage of long-stay residents who received an antipsychotic medication0.6 pts better17.1%17.7%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened5.2 pts better9.6%14.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased4.5 pts better13.2%17.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better0.0%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.8 pts better0.6%1.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.2 pts better21.8%24.0%18.3%
Percentage of long-stay residents with pressure ulcers0.7 pts worse4.6%3.9%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine2.5 pts worse70.0%72.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.5 pts better8.9%10.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better0.0%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine0.3 pts worse72.7%73.0%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission4.6 pts better18.9%23.5%23.4%

·

Who owns and runs it

17 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Salamon, Menajem5% Or Greater Direct Ownership Interest · Individual44%10 facilities
Landa, Hinda5% Or Greater Direct Ownership Interest · Individual38%4 facilities
Salamon, Mordejai5% Or Greater Direct Ownership Interest · Individual7%8 facilities
Landa, Sari5% Or Greater Direct Ownership Interest · Individual6%6 facilities
Gewirtz, JonathanCorporate Officer · Individual0%22 facilities
Hendrick, MorganOperational/Managerial Control · Individual0%1 facilities
Hendrick, MorganAdp Of The SNF · Individual0%1 facilities
Landa, HindaAdp Of The SNF · Individual0%4 facilities
Mayer, AbrahamDirect Ownership Interest · Individual0%9 facilities
Mayer, BerryDirect Ownership Interest · Individual0%5 facilities
Mayer, MosheDirect Ownership Interest · Individual0%5 facilities
Mayer, YossiDirect Ownership Interest · Individual0%5 facilities
Salamon, MenajemManaging Control - Governing Body · Individual0%10 facilities
Salamon, MenajemOperational/Managerial Control · Individual0%10 facilities
Salamon, MenajemAdp Of The SNF · Individual0%10 facilities
Yeboah, BenjaminOperational/Managerial Control · Individual0%4 facilities
Yeboah, BenjaminAdp Of The SNF · Individual0%4 facilities

·

Fire safety

5 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Miscellaneous2D
  1. D

    Provide a written emergency evacuation plan.

    June 4, 2025 · K711 · Corrected June 20, 2025

  2. D

    Have simulated fire drills held at unexpected times.

    November 6, 2023 · K712 · Corrected December 1, 2023

Smoke2D
  1. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    November 6, 2023 · K321 · Corrected December 1, 2023

  2. D

    Properly provide smoke detection systems in areas open to corridors.

    November 6, 2023 · K347 · Corrected December 1, 2023

Egress1D
  1. D

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    August 6, 2021 · K222 · Corrected October 6, 2021

·

Other homes nearby

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  3. Advanced Center For Nursing & Rehabilitation

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