Federal inspection record · CMS data as of October 1, 2026

Apple Rehab West Haven

308 Savin Avenue, West Haven, CT · (203) 932-6411

CMS overall rating

1 of 5

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Certified beds
90
Residents per day
80
Ownership
For-Profit
Chain
Apple Rehab
Medicare / Medicaid
Medicare + Medicaid
Certified since
February 15, 1994

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Connecticut.

  2. Staffing

    no change (already 1)

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change (already 1)

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Connecticut homes

Apple Rehab West Haven carries 129 inspection points. That is fewer than 14% of Connecticut's 190 rated homes.

5★4★3★2★1★+6 homes above 192.505102550100inspection points → fewer is better on the leftThis home · 129 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Connecticut: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–29 pts
  • 4★ 29–53 pts
  • 3★ 53–79 pts
  • 2★ 79–116.75 pts
  • 1★ over 116.75 pts

Bars show every rated home in Connecticut by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

65 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 50 4 pts
E 12 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    October 20, 2021 · Standard inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected December 30, 2021

Everything else, by area of care

Quality of Life and Care22F
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    November 17, 2025 · Complaint · F684 · Corrected December 5, 2025

  2. F

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    August 20, 2025 · Standard · F689 · Corrected September 26, 2025

  3. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 20, 2025 · Standard · F684 · Corrected September 26, 2025

  4. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    August 20, 2025 · Standard · F677 · Corrected September 26, 2025

  5. D

    Assist a resident in gaining access to vision and hearing services.

    August 20, 2025 · Standard · F685 · Corrected September 26, 2025

  6. D

    Provide safe and appropriate respiratory care for a resident when needed.

    August 20, 2025 · Standard · F695 · Corrected September 26, 2025

  7. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 1, 2025 · Complaint · F684 · Corrected May 12, 2025

  8. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    February 26, 2025 · Complaint · F684 · Corrected March 28, 2025

  9. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    August 5, 2024 · Complaint · F690 · Corrected September 6, 2024

  10. D

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    April 26, 2024 · Complaint · F745 · Corrected May 20, 2024

  11. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 7, 2023 · Standard · F684 · Corrected February 5, 2024

  12. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    December 7, 2023 · Complaint · F677 · Corrected February 5, 2024

  13. D

    Assist a resident in gaining access to vision and hearing services.

    December 7, 2023 · Standard · F685 · Corrected February 5, 2024

  14. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    December 7, 2023 · Standard · F686 · Corrected February 5, 2024

  15. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    December 7, 2023 · Standard · F688 · Corrected February 5, 2024

  16. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    December 7, 2023 · Standard · F689 · Corrected February 5, 2024

  17. D

    Provide enough food/fluids to maintain a resident's health.

    December 7, 2023 · Complaint · F692 · Corrected February 5, 2024

  18. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    December 7, 2023 · Standard · F693 · Corrected February 5, 2024

  19. D

    Assist a resident in gaining access to vision and hearing services.

    October 20, 2021 · Standard · F685 · Corrected December 30, 2021

  20. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    October 20, 2021 · Standard · F689 · Corrected December 30, 2021

  21. D

    Provide safe, appropriate pain management for a resident who requires such services.

    October 20, 2021 · Standard · F697 · Corrected December 30, 2021

  22. D

    Provide or obtain dental services for each resident.

    October 20, 2021 · Standard · F791 · Corrected December 30, 2021

Resident Assessment and Care Planning10D
  1. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    September 17, 2025 · Complaint · F842 · Corrected November 28, 2025

  2. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    August 20, 2025 · Standard · F657 · Corrected September 26, 2025

  3. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    August 20, 2025 · Standard · F658 · Corrected September 26, 2025

  4. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    April 1, 2025 · Complaint · F842 · Corrected May 12, 2025

  5. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    February 26, 2025 · Complaint · F658 · Corrected March 28, 2025

  6. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    December 7, 2023 · Standard · F645 · Corrected February 5, 2024

  7. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    December 7, 2023 · Standard · F656 · Corrected February 5, 2024

  8. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    December 7, 2023 · Standard · F657 · Corrected February 5, 2024

  9. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    December 7, 2023 · Standard · F658 · Corrected February 5, 2024

  10. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    October 20, 2021 · Standard · F657 · Corrected December 30, 2021

Resident Rights9E
  1. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    September 17, 2025 · Complaint · F580 · Corrected November 28, 2025

  2. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    August 20, 2025 · Standard · F552 · Corrected September 26, 2025

  3. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    April 1, 2025 · Complaint · F580 · Corrected May 12, 2025

  4. E

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    December 7, 2023 · Standard · F580 · Corrected February 5, 2024

  5. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    December 7, 2023 · Standard · F584 · Corrected February 5, 2024

  6. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    December 7, 2023 · Standard · F550 · Corrected February 5, 2024

  7. D

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    December 7, 2023 · Standard · F553 · Corrected February 5, 2024

  8. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    December 7, 2023 · Standard · F582 · Corrected February 5, 2024

  9. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    December 7, 2023 · Standard · F585 · Corrected February 5, 2024

Pharmacy Service5D
  1. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    August 20, 2025 · Standard · F756 · Corrected September 26, 2025

  2. D

    Ensure that residents are free from significant medication errors.

    August 20, 2025 · Standard · F760 · Corrected September 26, 2025

  3. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    August 20, 2025 · Standard · F761 · Corrected September 26, 2025

  4. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    December 7, 2023 · Standard · F758 · Corrected February 5, 2024

  5. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    October 20, 2021 · Standard · F761 · Corrected December 30, 2021

Infection Control5E
  1. D

    Provide and implement an infection prevention and control program.

    August 20, 2025 · Standard · F880 · Corrected September 26, 2025

  2. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    August 20, 2025 · Standard · F883 · Corrected September 26, 2025

  3. E

    Provide and implement an infection prevention and control program.

    December 7, 2023 · Standard · F880 · Corrected February 5, 2024

  4. E

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    December 7, 2023 · Standard · F887 · Corrected February 5, 2024

  5. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    December 7, 2023 · Standard · F883 · Corrected February 5, 2024

Freedom from Abuse, Neglect, and Exploitation4E
  1. E

    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

    August 20, 2025 · Complaint · F606 · Corrected September 26, 2025

  2. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    September 30, 2024 · Complaint · F600 · Corrected November 30, 2024

  3. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    April 9, 2024 · Complaint · F600 · Corrected May 15, 2024

  4. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    November 2, 2023 · Complaint · F600 · Corrected December 14, 2023

Nursing and Physician Services3E
  1. E

    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    April 28, 2026 · Complaint · F711 · Corrected May 29, 2026

  2. B

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    August 20, 2025 · Standard · F947 · Corrected September 26, 2025

  3. D

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    December 7, 2023 · Standard · F727 · Corrected February 5, 2024

Administration3E
  1. D

    Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

    September 17, 2025 · Complaint · F840 · Corrected November 28, 2025

  2. D

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    August 20, 2025 · Standard · F868 · Corrected September 26, 2025

  3. E

    Develop, implement, and/or maintain an effective training program for all new and existing staff members.

    December 7, 2023 · Standard · F940 · Corrected February 5, 2024

Nutrition and Dietary3E
  1. E

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    August 20, 2025 · Standard · F809 · Corrected September 26, 2025

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    August 20, 2025 · Standard · F812 · Corrected September 26, 2025

  3. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    December 7, 2023 · Standard · F812 · Corrected February 5, 2024

Inspection history

  1. 2025-08-20

    20 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (6 deficiencies)

  2. 2023-12-07

    32 health deficiencies · 12 fire-safety deficiencies

    Top issue: Quality of Life and Care (9 deficiencies)

  3. 2021-10-20

    13 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (7 deficiencies)

5

Fines and payment denials

$26,685 in federal fines on record over the past three years.

DatePenaltyAmount
2025-08-20Fine$26,685

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.3 pts worse85.8%89.1%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine9.4 pts worse84.3%93.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.1 pts worse3.7%3.6%3.2%
Percentage of long-stay residents who have depressive symptoms19.4 pts better5.6%25.0%13.5%
Percentage of long-stay residents who lose too much weight3.8 pts worse10.2%6.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication7.6 pts better10.4%18.0%19.5%
Percentage of long-stay residents who received an antipsychotic medication2.5 pts worse20.2%17.7%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened9.8 pts worse24.6%14.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased2.9 pts worse20.6%17.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1.4 pts worse2.1%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection3.4 pts worse4.8%1.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.8 pts worse26.8%24.0%18.3%
Percentage of long-stay residents with pressure ulcers0.9 pts worse4.8%3.9%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine30.6 pts worse41.9%72.5%82.3%
Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better0.0%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine15.3 pts worse57.7%73.0%80.1%

·

Who owns and runs it

6 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Foley, Brian5% Or Greater Direct Ownership Interest · Individual100%20 facilities
Foley, BrianCorporate Director · Individual0%20 facilities
Singh, DevikaW-2 Managing Employee · Individual0%18 facilities
Vess, RyanCorporate Director · Individual0%20 facilities
Vess, RyanCorporate Officer · Individual0%20 facilities
Vess, RyanOperational/Managerial Control · Individual0%20 facilities

·

Fire safety

19 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke9E
  1. D

    Have an enclosure around a vertical opening shaft.

    August 20, 2025 · K311 · Corrected November 10, 2025

  2. D

    Have an enclosure around a vertical opening shaft.

    December 7, 2023 · K311 · Corrected December 13, 2023

  3. D

    Have approved installation, maintenance and testing program for fire alarm systems.

    December 7, 2023 · K345 · Corrected December 13, 2023

  4. D

    Properly provide smoke detection systems in areas open to corridors.

    December 7, 2023 · K347 · Corrected December 13, 2023

  5. D

    Install an approved automatic sprinkler system.

    December 7, 2023 · K351 · Corrected December 13, 2023

  6. D

    Inspect, test, and maintain automatic sprinkler systems.

    December 7, 2023 · K353 · Corrected December 13, 2023

  7. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    December 7, 2023 · K355 · Corrected December 13, 2023

  8. E

    Have an enclosure around a vertical opening shaft.

    October 20, 2021 · K311 · Corrected December 1, 2021

  9. D

    Install an approved automatic sprinkler system.

    October 20, 2021 · K351 · Corrected December 1, 2021

Services3D
  1. D

    Meet other general requirements that are deficient.

    August 20, 2025 · K500 · Corrected November 10, 2025

  2. D

    Meet other general requirements that are deficient.

    December 7, 2023 · K500 · Corrected December 13, 2023

  3. D

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    December 7, 2023 · K521 · Corrected December 13, 2023

Miscellaneous3D
  1. D

    Provide a written emergency evacuation plan.

    August 20, 2025 · K711 · Corrected November 10, 2025

  2. D

    Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

    December 7, 2023 · K700 · Corrected December 13, 2023

  3. D

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    October 20, 2021 · K741 · Corrected December 1, 2021

Egress2D
  1. D

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    August 20, 2025 · K222 · Corrected November 10, 2025

  2. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    December 7, 2023 · K211 · Corrected December 13, 2023

Gas, Vacuum, and Electrical Systems2D
  1. D

    Have generator or other power source capable of supplying service within 10 seconds.

    December 7, 2023 · K918 · Corrected December 13, 2023

  2. D

    Ensure proper usage of power strips and extension cords.

    December 7, 2023 · K920 · Corrected December 13, 2023

·

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