West Hartford, CT

West Hartford Health & Rehabilitation Center

4-star overall rating with 4-star inspections with 9 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

130 Loomis Dr, West Hartford, CT

(860) 521-8700

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

160

Certified beds

Average residents

129

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1977-02-16

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.57

Registered nurse staffing · state 0.70 · national 0.68

LPN hours / resident day

0.88

Licensed practical nurse staffing · state 0.84 · national 0.87

Aide hours / resident day

2.32

Nurse aide staffing · state 2.28 · national 2.35

Total nurse hours

3.77

All reported nurse hours · state 3.83 · national 3.89

Licensed hours

1.45

RN + LPN hours · state 1.54 · national 1.54

Weekend hours

3.42

Weekend nurse staffing · state 3.41 · national 3.43

Weekend RN hours

0.31

Weekend registered nurse coverage · state 0.46 · national 0.47

Physical therapist

0.10

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

0.56

CMS adjusted RN staffing hours

Adjusted total hours

3.72

CMS adjusted total nurse staffing hours

Case-mix index

1.39

Higher values indicate more complex resident acuity

RN turnover

32%

Annual RN turnover · state 39% · national 45%

Total nurse turnover

28%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

1,818

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

53.81

Composite VBP score used to determine payment impact.

Payment multiplier

1.0086

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

7.8

Baseline 19.87% · Performance 17.82% · Measure score 7.8 · Achievement 7.8 · Improvement 6.72

Healthcare-associated infections

2.1

Baseline 6.85% · Performance 7.21% · Measure score 2.1 · Achievement 2.1 · Improvement 0

Total nurse turnover

10

Baseline 19.27% · Performance 21.49% · Measure score 10 · Achievement 10 · Improvement 0

Adjusted total nurse staffing

1.62

Baseline 3.32 hours · Performance 3.54 hours · Measure score 1.62 · Achievement 1.62 · Improvement 0.38

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.64%
10.72%
1.1 pts better
No Different than the National Rate · Eligible stays 132 · Observed rate 8.33% · Lower 95% interval 6.59%
Discharge to community 62.31%
50.57%
11.7 pts better
Better than the National Rate · Eligible stays 129 · Observed rate 55.04% · Lower 95% interval 53.08%
Medicare spending per beneficiary 0.98
1.02
About the same
Drug regimen review with follow-up 99.02%
95.27%
3.8 pts better
Numerator 101 · Denominator 102
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 102
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 17 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 17 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened 1.96%
2.29%
0.3 pts better
Numerator 2 · Denominator 102 · Adjusted rate 1.39%
Healthcare-associated infections requiring hospitalization 7.21%
7.12%
0.1 pts worse
No Different than the National Rate · Eligible stays 83 · Observed rate 7.23% · Lower 95% interval 3.96%
Staff COVID-19 vaccination coverage 5.67%
8.2%
2.5 pts worse
Numerator 11 · Denominator 194
Staff flu vaccination coverage 85.63%
42%
43.6 pts better
Numerator 143 · Denominator 167
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 17 · Too few residents or stays to report publicly.
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 25 · Denominator 25
Transfer of health information to patient 98.41%
96.28%
2.1 pts better
Numerator 62 · Denominator 63
Resident COVID-19 vaccinations up to date 25.81%
25.2%
0.6 pts better
Numerator 16 · Denominator 62

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.7
2.1
0.6 pts worse
1.9
0.8 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.7 · Observed 2.9 · Expected 2.0 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.0
1.5
0.5 pts worse
1.8
0.2 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.0 · Observed 2.0 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.9%
87.5%
8.4 pts better
93.4%
2.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 92.8% · Q4 90.6% · 4Q avg 95.9%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.2%
93.5%
5.7 pts better
95.5%
3.7 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 99.2%
Percentage of long-stay residents experiencing one or more falls with major injury 2.5%
3.4%
0.9 pts better
3.3%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.4% · Q2 3.5% · Q3 0.9% · Q4 0.9% · 4Q avg 2.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.2%
17.1%
16.9 pts better
11.4%
11.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.2%
Percentage of long-stay residents who lose too much weight 7.0%
6.4%
0.6 pts worse
5.4%
1.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.8% · Q2 8.2% · Q3 7.9% · Q4 6.1% · 4Q avg 7.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 11.5%
17.3%
5.8 pts better
19.6%
8.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.7% · Q2 11.5% · Q3 11.8% · Q4 14.0% · 4Q avg 11.5%
Percentage of long-stay residents who received an antipsychotic medication 25.6%
19.4%
6.2 pts worse
16.7%
8.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 30.6% · Q2 31.2% · Q3 21.5% · Q4 18.8% · 4Q avg 25.6% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 12.4%
18.1%
5.7 pts better
16.3%
3.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 9.4% · Q2 18.4% · Q3 12.0% · Q4 9.1% · 4Q avg 12.4% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 7.4%
18.4%
11 pts better
14.9%
7.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.3% · Q2 11.4% · Q3 7.0% · Q4 8.9% · 4Q avg 7.4% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.3%
0.9%
0.6 pts better
1.0%
0.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.7% · Q4 0.7% · 4Q avg 0.3% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
1.7%
1.7 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 16.5%
24.8%
8.3 pts better
19.8%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 18.4% · Q2 18.2% · Q3 18.8% · Q4 10.4% · 4Q avg 16.5%
Percentage of long-stay residents with pressure ulcers 5.4%
4.4%
1 pts worse
5.1%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.1% · Q2 6.0% · Q3 8.5% · Q4 4.2% · 4Q avg 5.4% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.3%
70.5%
27.8 pts better
81.7%
16.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 97.4% · Q4 95.9% · 4Q avg 98.3%
Percentage of short-stay residents who had an outpatient emergency department visit 16.3%
11.1%
5.2 pts worse
12.0%
4.3 pts worse
Short Stay · 20240701-20250630 · Adjusted 16.3% · Observed 14.0% · Expected 9.6% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.8%
1.5%
0.7 pts better
1.6%
0.8 pts better
Short Stay · 2024Q4-2025Q3 · Q1 1.1% · Q2 1.0% · Q3 1.1% · Q4 0.0% · 4Q avg 0.8% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
69.7%
30.3 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 22.3%
25.0%
2.7 pts better
23.9%
1.6 pts better
Short Stay · 20240701-20250630 · Adjusted 22.3% · Observed 20.4% · Expected 21.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-29 · Fire 2025-08-29

9 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

5 fire-safety deficiencies

Top issue: Construction (1 deficiency)

Cycle 2 Health 2023-08-30 · Fire 2023-08-30

7 health deficiencies

Top issue: Nursing and Physician Services (2 deficiencies)

3 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 3 Health 2021-06-02 · Fire 2021-06-02

6 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-08-29

K163 · Construction Deficiencies

Fire Safety

Install noncombustible or limited-combustible interior walls.

Corrected 2025-10-03

D · Potential for more than minimal harm 2025-08-29

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-08-28

D · Potential for more than minimal harm 2025-08-29

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-08-23

D · Potential for more than minimal harm 2025-08-29

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-10-03

D · Potential for more than minimal harm 2025-08-29

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-08-23

D · Potential for more than minimal harm 2023-08-30

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-01-31

D · Potential for more than minimal harm 2023-08-30

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-01-31

D · Potential for more than minimal harm 2023-08-30

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-10-10

D · Potential for more than minimal harm 2021-06-02

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2021-07-14

D · Potential for more than minimal harm 2021-06-02

K500 · Services Deficiencies

Fire Safety

Meet other general requirements that are deficient.

Corrected 2021-07-14

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-08-29

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-10-09

E · Potential for more than minimal harm 2025-08-29

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-10-09

D · Potential for more than minimal harm 2025-08-29

F627 · Resident Rights Deficiencies

Health

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Corrected 2025-10-09

D · Potential for more than minimal harm 2025-08-29

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-10-09

D · Potential for more than minimal harm 2025-08-29

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-10-09

D · Potential for more than minimal harm 2025-08-29

F694 · Quality of Life and Care Deficiencies

Health

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2025-10-09

D · Potential for more than minimal harm 2025-08-29

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-10-09

D · Potential for more than minimal harm 2025-08-29

F849 · Administration Deficiencies

Health

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2025-10-09

B · Minimal harm 2025-08-29

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-10-09

D · Potential for more than minimal harm 2023-08-30

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-10-27

D · Potential for more than minimal harm 2023-08-30

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-11-01

D · Potential for more than minimal harm 2023-08-30

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-11-01

D · Potential for more than minimal harm 2023-08-30

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-11-01

D · Potential for more than minimal harm 2023-08-30

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-11-15

C · Minimal harm 2023-08-30

F947 · Nursing and Physician Services Deficiencies

Health

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2023-11-15

B · Minimal harm 2023-08-30

F730 · Nursing and Physician Services Deficiencies

Health

Observe each nurse aide's job performance and give regular training.

Corrected 2023-11-15

D · Potential for more than minimal harm 2021-06-02

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2021-07-14

D · Potential for more than minimal harm 2021-06-02

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2021-07-14

D · Potential for more than minimal harm 2021-06-02

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2021-07-14

D · Potential for more than minimal harm 2021-06-02

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2021-07-14

D · Potential for more than minimal harm 2021-06-02

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2021-07-14

C · Minimal harm 2021-06-02

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2021-07-14

Penalties and ownership

What sits behind the stars

Ownership

Article Vi Marital Trust Under Leonard J. Schwartz Revocable Trust

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2021-06-30
Sanderson, Theresa

Operational/Managerial Control · Individual

0% 1 facilities 2005-01-25
Sanderson, Theresa

W-2 Managing Employee · Individual

0% 1 facilities 2005-01-25
Schwartz, Freda

Corporate Officer · Individual

0% 2 facilities 1976-10-01
Schwartz, Russell

Corporate Officer · Individual

0% 3 facilities 2007-10-17

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