Federal inspection record · CMS data as of October 1, 2026
Webster Healthcare Center
411 Erbacon Road, Cowen, WV · (304) 226-5301
- CMS high-performer trophy
- Certified beds
- 60
- Residents per day
- 57
- Ownership
- For-Profit
- Chain
- Communicare Health
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- November 6, 1998
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in West Virginia.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★no change (already 5)
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among West Virginia homes
Webster Healthcare Center carries 16 inspection points. That is fewer than 94% of West Virginia's 122 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in West Virginia: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–24 pts
- 4★ 24–55 pts
- 3★ 55–92.5 pts
- 2★ 92.5–163 pts
- 1★ over 163 pts
Bars show every rated home in West Virginia by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
10 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Quality of Life and Care6E
- D
Provide activities to meet all resident's needs.
- D
Assist a resident in gaining access to vision and hearing services.
- D
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
- E
Provide activities to meet all resident's needs.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning3D
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary1D
- D
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Inspection history
2026-02-26
4 health deficiencies · 2 fire-safety deficiencies
Top issue: Quality of Life and Care (3 deficiencies)
2024-09-05
3 health deficiencies · 1 fire-safety deficiencies
Top issue: Quality of Life and Care (2 deficiencies)
2022-12-14
3 health deficiencies · 0 fire-safety deficiencies
Top issue: Nutrition and Dietary (1 deficiency)
4
Nursing time per resident, per day
Each resident here gets about 4 h 3 min of nursing staff time a day, 29 min of it from a registered nurse.
This home
4 h 3 min
West Virginia average
3 h 43 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 52% of nursing staff and 25% of registered nurses left in the past year, along with 1 administrator.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.5 pts better | 100.0% | 96.5% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.7 pts better | 100.0% | 97.3% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.1 pts worse | 5.4% | 4.3% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms2.1 pts better | 6.1% | 8.2% | 13.5% |
| Percentage of long-stay residents who lose too much weight4.9 pts worse | 11.0% | 6.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication15.1 pts better | 11.8% | 26.9% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication0.8 pts worse | 13.7% | 12.9% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened1.9 pts worse | 15.8% | 13.9% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased1.9 pts worse | 15.7% | 13.8% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts worse | 0.4% | 0.3% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.5 pts better | 0.0% | 1.5% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.8 pts worse | 23.2% | 21.4% | 18.3% |
| Percentage of long-stay residents with pressure ulcers2.5 pts better | 1.4% | 3.9% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine17.9 pts better | 96.9% | 79.0% | 82.3% |
| Percentage of short-stay residents who newly received an antipsychotic medication3.8 pts worse | 4.8% | 1.0% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine17.6 pts better | 96.4% | 78.8% | 80.1% |
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Who owns and runs it
39 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Zenith Holdings Op Co., LLC | 5% Or Greater Direct Ownership Interest · Organization | 100% | 8 facilities |
| Amick, Sandra | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Amick, Sandra | Adp Of The SNF · Individual | 0% | 1 facilities |
| C.r. Stoltz Family Investment Company Inc | Indirect Ownership Interest · Organization | 0% | 37 facilities |
| C.r. Stoltz Family Investment Company Inc | Adp Of The SNF · Organization | 0% | 37 facilities |
| C.r. Stoltz Irrevocable Trust | Indirect Ownership Interest · Organization | 0% | 57 facilities |
| C.r. Stoltz Irrevocable Trust | Adp Of The SNF · Organization | 0% | 57 facilities |
| Erbacon Mgt Co., LLC | Operational/Managerial Control · Organization | 0% | 1 facilities |
| Erbacon Mgt Co., LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Groves, Donna | Operational/Managerial Control · Individual | 0% | 91 facilities |
| Health Care Holdings, LLC | Indirect Ownership Interest · Organization | 0% | 24 facilities |
| Health Care Holdings, LLC | Adp Of The SNF · Organization | 0% | 24 facilities |
| I. Rosedale Family Investment Company Inc | Indirect Ownership Interest · Organization | 0% | 26 facilities |
| I. Rosedale Family Investment Company Inc | Adp Of The SNF · Organization | 0% | 26 facilities |
| I. Rosedale Irrevocable Trust | Indirect Ownership Interest · Organization | 0% | 55 facilities |
| I. Rosedale Irrevocable Trust | Adp Of The SNF · Organization | 0% | 55 facilities |
| Marantz Wv Holdings, LLC | Indirect Ownership Interest · Organization | 0% | 12 facilities |
| Marantz Wv Holdings, LLC | Adp Of The SNF · Organization | 0% | 12 facilities |
| Odenthal, Richard | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 73 facilities |
| R.s. Wilheim Irrevocable Trust | Indirect Ownership Interest · Organization | 0% | 57 facilities |
| R.s. Wilheim Irrevocable Trust | Adp Of The SNF · Organization | 0% | 57 facilities |
| Romeo, Dominic | Corporate Officer · Individual | 0% | 90 facilities |
| Romeo, Dominic | Operational/Managerial Control · Individual | 0% | 90 facilities |
| Ronald S Wilheim 2012 Spousal Trust | Indirect Ownership Interest · Organization | 0% | 56 facilities |
| Ronald S Wilheim 2012 Spousal Trust | Adp Of The SNF · Organization | 0% | 56 facilities |
| Rosedale Family Investment Company, Inc | Indirect Ownership Interest · Organization | 0% | 56 facilities |
| Rosedale Family Investment Company, Inc | Adp Of The SNF · Organization | 0% | 56 facilities |
| Rrw, LLC | Indirect Ownership Interest · Organization | 0% | 59 facilities |
| Rrw, LLC | Adp Of The SNF · Organization | 0% | 59 facilities |
| S.l. Rosedale Irrevocable Trust | Indirect Ownership Interest · Organization | 0% | 56 facilities |
| S.l. Rosedale Irrevocable Trust | Adp Of The SNF · Organization | 0% | 56 facilities |
| Stoltz, Charles | Corporate Officer · Individual | 0% | 87 facilities |
| Trenbath, Richard | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Trenbath, Richard | Adp Of The SNF · Individual | 0% | 1 facilities |
| Wilheim Family Investment Company, Inc. | Indirect Ownership Interest · Organization | 0% | 54 facilities |
| Wilheim Family Investment Company, Inc. | Adp Of The SNF · Organization | 0% | 54 facilities |
| Wilheim, Ronald | Corporate Officer · Individual | 0% | 86 facilities |
| Zenith Healthcare Holdings, LLC | Indirect Ownership Interest · Organization | 0% | 7 facilities |
| Zenith Healthcare Holdings, LLC | Adp Of The SNF · Organization | 0% | 7 facilities |
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Fire safety
3 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke3F
- F
Inspect, test, and maintain automatic sprinkler systems.
- F
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F
Provide properly protected cooking facilities.
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Other homes nearby
-
Summersville Healthcare Center
Summersville, WV · Communicare Health
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 3 h 58 min
- Fines
- $0
-
Braxton Healthcare Center
Sutton, WV · Communicare Health
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 43 min
- Fines
- $0
-
Pocahontas Center
Marlinton, WV · Genesis Healthcare
★★★★★- Worst citation, 3 yrs
- K
- Nursing / resident / day
- 2 h 49 min
- Fines
- $193,892