Federal inspection record · CMS data as of October 1, 2026

Waverly Gardens

5919 Centerville Road, North Oaks, MN · (651) 765-4063

  • Cited for abuse (CMS abuse icon)

CMS overall rating

3 of 5

Compare with a nearby home →
Certified beds
60
Residents per day
57
Ownership
Non-Profit
Chain
Presbyterian Homes & Services
Medicare / Medicaid
Medicare + Medicaid
Certified since
August 2, 2006

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Minnesota.

  2. Staffing

    +1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.

2

Where it sits among Minnesota homes

Waverly Gardens carries 70.25 inspection points. That is fewer than 31% of Minnesota's 335 rated homes.

5★4★3★2★1★+11 homes above 194.7505102550100inspection points → fewer is better on the leftThis home · 70.25 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Minnesota: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–9 pts
  • 4★ 9–30 pts
  • 3★ 30–54 pts
  • 2★ 54–92 pts
  • 1★ over 92 pts

Bars show every rated home in Minnesota by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

8 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 5 4 pts
E 0 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (2)

  1. J

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    May 29, 2026 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected July 2, 2026

  2. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 7, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected March 5, 2024

Everything else, by area of care

Freedom from Abuse, Neglect, and Exploitation2D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    May 29, 2026 · Complaint · F609 · Corrected July 2, 2026

  2. D

    Respond appropriately to all alleged violations.

    May 29, 2026 · Complaint · F610 · Corrected July 2, 2026

Resident Assessment and Care Planning1D
  1. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    September 26, 2024 · Standard · F657 · Corrected November 13, 2024

Quality of Life and Care1D
  1. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    September 26, 2024 · Standard · F688 · Corrected November 13, 2024

Pharmacy Service1D
  1. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    September 26, 2024 · Standard · F756 · Corrected November 13, 2024

Resident Rights1C
  1. C

    Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

    September 26, 2024 · Standard · F575 · Corrected November 13, 2024

Inspection history

  1. 2026-08-19

    3 health deficiencies · 7 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

  2. 2024-09-26

    4 health deficiencies · 7 fire-safety deficiencies

    Top issue: Pharmacy Service (1 deficiency)

  3. 2023-08-24

    1 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 4 h 28 min of nursing staff time a day, 55 min of it from a registered nurse.

This home

4 h 28 min

Minnesota average

4 h 16 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 34% of nursing staff and 47% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$113,312 in federal fines on record over the past three years.

DatePenaltyAmount
2026-05-29Fine$113,312

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.2 pts better1.31.51.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.5 pts better0.21.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10.9 pts worse86.4%97.3%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3.6 pts better100.0%96.4%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.9 pts better2.2%4.1%3.2%
Percentage of long-stay residents who have depressive symptoms3.5 pts better0.6%4.1%13.5%
Percentage of long-stay residents who lose too much weight0.9 pts worse4.8%3.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication3.3 pts better9.4%12.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication2.5 pts better14.7%17.2%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened11.4 pts worse30.2%18.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased1.5 pts worse19.7%18.2%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder6.2 pts worse7.9%1.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.7 pts worse3.3%2.6%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence3.4 pts better20.3%23.7%18.3%
Percentage of long-stay residents with pressure ulcers4.6 pts worse9.7%5.1%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine1.4 pts worse86.7%88.1%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.9 pts better13.7%14.6%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.2 pts worse3.1%1.9%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine2.9 pts better86.2%83.3%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission6.5 pts better16.5%23.0%23.4%

·

Who owns and runs it

21 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Presbyterian Homes And Services5% Or Greater Direct Ownership Interest · Organization100%11 facilities
Computershare Corporate Trust Company, Na5% Or Greater Mortgage Interest · Organization0%59 facilities
Computershare Corporate Trust Company, Na5% Or Greater Security Interest · Organization0%59 facilities
Fletcher, JonathanCorporate Director · Individual0%18 facilities
Fletcher, JonathanCorporate Officer · Individual0%18 facilities
Fletcher, JonathanOperational/Managerial Control · Individual0%18 facilities
Fletcher, JonathanIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%18 facilities
Fletcher, JonathanAdp Of The SNF · Individual0%18 facilities
Meyer, MarkCorporate Officer · Individual0%21 facilities
Meyer, MarkOperational/Managerial Control · Individual0%21 facilities
Meyer, MarkAdp Of The SNF · Individual0%21 facilities
Pederson, JaneOperational/Managerial Control · Individual0%4 facilities
Pederson, JaneAdp Of The SNF · Individual0%4 facilities
Pederson, MarkCorporate Director · Individual0%14 facilities
Peterson, HeidiCorporate Director · Individual0%18 facilities
Peterson, HeidiOperational/Managerial Control · Individual0%18 facilities
Peterson, HeidiAdp Of The SNF · Individual0%18 facilities
Phs Management, LLCOperational/Managerial Control · Organization0%21 facilities
Phs Management, LLCAdp Of The SNF · Organization0%21 facilities
Sammon, KatherineOperational/Managerial Control · Individual0%1 facilities
Sammon, KatherineAdp Of The SNF · Individual0%1 facilities

·

Fire safety

14 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke5F
  1. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    August 19, 2026 · K321 · Corrected October 2, 2026

  2. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    August 19, 2026 · K372 · Corrected October 2, 2026

  3. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    September 26, 2024 · K345 · Corrected November 1, 2024

  4. F

    Install an approved automatic sprinkler system.

    September 26, 2024 · K351 · Corrected November 1, 2024

  5. F

    Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    September 26, 2024 · K362 · Corrected November 1, 2024

Egress4F
  1. F

    Install emergency lighting that can last at least 1 1/2 hours.

    August 19, 2026 · K291 · Corrected October 2, 2026

  2. F

    Meet other general requirements.

    September 26, 2024 · K200 · Corrected November 1, 2024

  3. F

    Install emergency lighting that can last at least 1 1/2 hours.

    September 26, 2024 · K291 · Corrected November 1, 2024

  4. F

    Have properly located and lighted "Exit" signs.

    September 26, 2024 · K293 · Corrected November 1, 2024

Gas, Vacuum, and Electrical Systems2F
  1. F

    Meet requirements for the installation and maintenance of electrical systems.

    August 19, 2026 · K911 · Corrected October 2, 2026

  2. F

    Ensure that testing and maintenance of electrical equipment is performed.

    August 19, 2026 · K921 · Corrected October 2, 2026

Services1F
  1. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    August 19, 2026 · K521 · Corrected October 2, 2026

Electrical1F
  1. F

    Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

    August 19, 2026 · K901 · Corrected October 2, 2026

Emergency Preparedness1C
  1. C

    Establish procedures for tracking staff and patients during an emergency.

    September 26, 2024 · E18 · Corrected November 13, 2024

·

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