Missoula, MT

Village Health & Rehabilitation

3-star overall rating with 3-star inspections with $27,846 in total fines with 8 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

2651 South Ave W, Missoula, MT

(406) 728-9162

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

193

Certified beds

Average residents

153

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

The Goodman Group

Operator or chain grouping

Approved since

1975-02-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

10 facilities

Chain averages 3 overall / 3 health / 4 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.04

Registered nurse staffing · state 0.94 · national 0.68

LPN hours / resident day

0.23

Licensed practical nurse staffing · state 0.51 · national 0.87

Aide hours / resident day

2.67

Nurse aide staffing · state 2.53 · national 2.35

Total nurse hours

3.94

All reported nurse hours · state 3.97 · national 3.89

Licensed hours

1.27

RN + LPN hours · state 1.44 · national 1.54

Weekend hours

3.41

Weekend nurse staffing · state 3.48 · national 3.43

Weekend RN hours

0.76

Weekend registered nurse coverage · state 0.69 · national 0.47

Physical therapist

0.09

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

1.11

CMS adjusted RN staffing hours

Adjusted total hours

4.21

CMS adjusted total nurse staffing hours

Case-mix index

1.28

Higher values indicate more complex resident acuity

RN turnover

43%

Annual RN turnover · state 46% · national 45%

Total nurse turnover

55%

Annual nurse turnover · state 56% · national 46%

SNF VBP

Value-based purchasing

Program rank

4,592

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

39.35

Composite VBP score used to determine payment impact.

Payment multiplier

0.9923

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

5.36

Baseline 17.71% · Performance 18.95% · Measure score 5.36 · Achievement 5.36 · Improvement 0

Healthcare-associated infections

6.44

Baseline 5.73% · Performance 5.91% · Measure score 6.44 · Achievement 6.44 · Improvement 0

Total nurse turnover

1.01

Baseline 62.89% · Performance 59.56% · Measure score 1.01 · Achievement 1.01 · Improvement 0.37

Adjusted total nurse staffing

2.94

Baseline 3.96 hours · Performance 3.91 hours · Measure score 2.94 · Achievement 2.94 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.81%
10.72%
0.9 pts better
No Different than the National Rate · Eligible stays 420 · Observed rate 8.57% · Lower 95% interval 7.27%
Discharge to community 57.73%
50.57%
7.2 pts better
Better than the National Rate · Eligible stays 414 · Observed rate 52.17% · Lower 95% interval 52.62%
Medicare spending per beneficiary 1.04
1.02
About the same
Drug regimen review with follow-up 96.27%
95.27%
1 pts better
Numerator 310 · Denominator 322
Falls with major injury 0.62%
0.77%
0.2 pts better
Numerator 2 · Denominator 322
Discharge self-care score 37.34%
53.69%
16.3 pts worse
Numerator 90 · Denominator 241
Discharge mobility score 43.98%
50.94%
7 pts worse
Numerator 106 · Denominator 241
Pressure ulcers or injuries, new or worsened 1.86%
2.29%
0.4 pts better
Numerator 6 · Denominator 322 · Adjusted rate 2.31%
Healthcare-associated infections requiring hospitalization 5.91%
7.12%
1.2 pts better
No Different than the National Rate · Eligible stays 298 · Observed rate 5.03% · Lower 95% interval 4.03%
Staff COVID-19 vaccination coverage 3.14%
8.2%
5.1 pts worse
Numerator 6 · Denominator 191
Staff flu vaccination coverage 44.07%
42%
2.1 pts better
Numerator 119 · Denominator 270
Discharge function score 51.04%
56.45%
5.4 pts worse
Numerator 123 · Denominator 241
Transfer of health information to provider 96.88%
95.95%
0.9 pts better
Numerator 93 · Denominator 96
Transfer of health information to patient 98.19%
96.28%
1.9 pts better
Numerator 163 · Denominator 166
Resident COVID-19 vaccinations up to date 53.7%
25.2%
28.5 pts better
Numerator 87 · Denominator 162

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.3
1.3
About the same
1.9
0.6 pts better
Long Stay · 20240701-20250630 · Adjusted 1.3 · Observed 1.5 · Expected 2.2 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.9
2.2
0.3 pts better
1.8
0.1 pts worse
Long Stay · 20240701-20250630 · Adjusted 1.9 · Observed 2.0 · Expected 1.8 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.7%
94.4%
4.3 pts better
93.4%
5.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 99.1% · Q2 99.2% · Q3 97.3% · Q4 99.2% · 4Q avg 98.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.2%
93.7%
5.5 pts better
95.5%
3.7 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 99.2%
Percentage of long-stay residents experiencing one or more falls with major injury 1.5%
4.2%
2.7 pts better
3.3%
1.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 0.8% · Q3 0.9% · Q4 1.7% · 4Q avg 1.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 5.4%
4.7%
0.7 pts worse
11.4%
6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.3% · Q2 5.3% · Q3 5.6% · Q4 2.7% · 4Q avg 5.4%
Percentage of long-stay residents who lose too much weight 9.1%
5.9%
3.2 pts worse
5.4%
3.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.9% · Q2 7.2% · Q3 11.7% · Q4 10.7% · 4Q avg 9.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 17.5%
17.4%
0.1 pts worse
19.6%
2.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 19.5% · Q2 15.3% · Q3 14.5% · Q4 20.7% · 4Q avg 17.5%
Percentage of long-stay residents who received an antipsychotic medication 25.1%
20.6%
4.5 pts worse
16.7%
8.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.3% · Q2 26.4% · Q3 23.8% · Q4 22.6% · 4Q avg 25.1% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.4%
0.4 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 16.7%
19.7%
3 pts better
16.3%
0.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.5% · Q2 17.7% · Q3 16.1% · Q4 7.8% · 4Q avg 16.7% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 15.9%
19.8%
3.9 pts better
14.9%
1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 18.1% · Q2 18.9% · Q3 14.7% · Q4 11.9% · 4Q avg 15.9% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.8%
2.6%
0.8 pts better
1.0%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.5% · Q2 3.5% · Q3 0.8% · Q4 1.3% · 4Q avg 1.8% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.7%
2.9%
2.2 pts better
1.7%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.9% · Q2 0.9% · Q3 0.0% · Q4 0.8% · 4Q avg 0.7% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 27.3%
25.4%
1.9 pts worse
19.8%
7.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 31.6% · Q2 34.2% · Q3 34.3% · Q4 9.9% · 4Q avg 27.3%
Percentage of long-stay residents with pressure ulcers 7.4%
6.4%
1 pts worse
5.1%
2.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.8% · Q2 8.2% · Q3 7.7% · Q4 4.9% · 4Q avg 7.4% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.2%
78.7%
19.5 pts better
81.7%
16.5 pts better
Short Stay · 2024Q4-2025Q3 · Q1 97.2% · Q2 98.6% · Q3 97.9% · Q4 99.1% · 4Q avg 98.2%
Percentage of short-stay residents who had an outpatient emergency department visit 16.8%
15.0%
1.8 pts worse
12.0%
4.8 pts worse
Short Stay · 20240701-20250630 · Adjusted 16.8% · Observed 16.1% · Expected 10.7% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.2%
1.6%
1.4 pts better
1.6%
1.4 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.6% · 4Q avg 0.2% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 93.8%
73.8%
20 pts better
79.7%
14.1 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 93.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 18.2%
19.4%
1.2 pts better
23.9%
5.7 pts better
Short Stay · 20240701-20250630 · Adjusted 18.2% · Observed 16.8% · Expected 22.0% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-28 · Fire 2025-08-28

8 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

7 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Cycle 2 Health 2024-08-01 · Fire 2024-08-01

13 health deficiencies

Top issue: Resident Assessment and Care Planning (5 deficiencies)

2 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2023-07-20 · Fire 2023-07-20

8 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (5 deficiencies)

6 fire-safety deficiencies

Top issue: Egress (3 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-08-28

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-09-23

E · Potential for more than minimal harm 2025-08-28

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-09-23

E · Potential for more than minimal harm 2025-08-28

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2025-09-23

E · Potential for more than minimal harm 2025-08-28

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2025-09-23

D · Potential for more than minimal harm 2025-08-28

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-09-23

D · Potential for more than minimal harm 2025-08-28

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-09-23

D · Potential for more than minimal harm 2025-08-28

K912 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have power receptacles that are properly grounded.

Corrected 2025-09-23

E · Potential for more than minimal harm 2024-08-01

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-08-16

D · Potential for more than minimal harm 2024-08-01

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-08-16

F · Potential for more than minimal harm 2023-07-20

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-08-17

E · Potential for more than minimal harm 2023-07-20

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2023-08-17

D · Potential for more than minimal harm 2023-07-20

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-08-17

D · Potential for more than minimal harm 2023-07-20

K271 · Egress Deficiencies

Fire Safety

Have exits that are accessible at all times.

Corrected 2023-08-17

D · Potential for more than minimal harm 2023-07-20

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-08-17

D · Potential for more than minimal harm 2023-07-20

K754 · Miscellaneous Deficiencies

Fire Safety

Provide properly sized and located linen or trash receptacles.

Corrected 2023-08-17

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-11-19

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-12-09

G · Actual harm 2025-08-28

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-09-23

F · Potential for more than minimal harm 2025-08-28

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-09-23

D · Potential for more than minimal harm 2025-08-28

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-09-23

D · Potential for more than minimal harm 2025-08-28

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-09-23

D · Potential for more than minimal harm 2025-08-28

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2025-09-23

D · Potential for more than minimal harm 2025-08-28

F808 · Nutrition and Dietary Deficiencies

Health

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2025-09-23

F · Potential for more than minimal harm 2025-04-03

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-04-29

E · Potential for more than minimal harm 2024-11-21

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-12-19

E · Potential for more than minimal harm 2024-11-21

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-12-19

D · Potential for more than minimal harm 2024-11-21

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-12-19

D · Potential for more than minimal harm 2024-11-21

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-12-19

G · Actual harm 2024-08-01

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-08-23

F · Potential for more than minimal harm 2024-08-01

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-08-16

D · Potential for more than minimal harm 2024-08-01

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-08-23

D · Potential for more than minimal harm 2024-08-01

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-08-23

D · Potential for more than minimal harm 2024-08-01

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-08-23

D · Potential for more than minimal harm 2024-08-01

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-08-16

D · Potential for more than minimal harm 2024-08-01

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-08-16

D · Potential for more than minimal harm 2024-08-01

F740 · Quality of Life and Care Deficiencies

Health

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2024-08-23

D · Potential for more than minimal harm 2024-08-01

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-08-23

D · Potential for more than minimal harm 2023-07-20

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-08-17

D · Potential for more than minimal harm 2023-07-20

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-08-17

D · Potential for more than minimal harm 2023-07-20

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2023-08-17

B · Minimal harm 2023-07-20

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-08-17

D · Potential for more than minimal harm 2023-03-14

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-04-20

D · Potential for more than minimal harm 2023-03-14

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-04-20

D · Potential for more than minimal harm 2023-03-14

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-04-20

D · Potential for more than minimal harm 2023-03-14

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-04-20

Penalties and ownership

What sits behind the stars

$11,190 2025-08-28

Fine

Fine · fine $11,190

Fine

$16,656 2024-08-01

Fine

Fine · fine $16,656

Fine

Ownership

Benson, Randall

5% Or Greater Direct Ownership Interest · Individual

0% 7 facilities 2017-02-28
Benson, Randall

Corporate Officer · Individual

0% 7 facilities 2016-06-26
Community Nursing, Inc

5% Or Greater Direct Ownership Interest · Organization

0% 1 facilities 1986-12-30
Edinger, Craig

Corporate Officer · Individual

0% 9 facilities 2016-12-19
John B. Goodman 2006 Irrv Grantor Tr

5% Or Greater Direct Ownership Interest · Organization

0% 7 facilities 2017-02-28
Knacke, Clinton

Corporate Officer · Individual

0% 10 facilities 2022-10-12
Olson, Denise

Corporate Officer · Individual

0% 7 facilities 2013-09-16
Salmen, Thomas

5% Or Greater Direct Ownership Interest · Individual

0% 9 facilities 2017-02-28
South Dakota Trust Company, LLC

5% Or Greater Direct Ownership Interest · Organization

0% 5 facilities 2017-02-28
Strauss, Dee

W-2 Managing Employee · Individual

0% 1 facilities 2018-07-26
Weichert, James

5% Or Greater Direct Ownership Interest · Individual

0% 9 facilities 2017-02-28
Weichert, James

Corporate Director · Individual

0% 9 facilities 2016-12-19
Wilson, Mark

5% Or Greater Direct Ownership Interest · Individual

0% 16 facilities 2017-02-28

Nearby options

Other facilities in reach

#1

Riverside Health & Rehabilitation

Missoula, MT

4-star overall rating with 3-star inspections with $11,027 in total fines with 16 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
3 / 5
Staffing
3 / 5
Fines
$11,027
#3

The Living Centre

Stevensville, MT

5-star overall rating with 4-star inspections with $37,525 in total fines with 2 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
4 / 5
Staffing
5 / 5
Fines
$37,525

Jump out

Supporting pages