Federal inspection record · CMS data as of October 1, 2026
Riverside Health & Rehabilitation
1301 E Broadway, Missoula, MT · (406) 721-0680
- Certified beds
- 72
- Residents per day
- 64
- Ownership
- For-Profit
- Chain
- The Goodman Group
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- December 13, 1988
1
How this home got 2 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
-
Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Montana.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★2 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Montana homes
Riverside Health & Rehabilitation carries 105 inspection points. That is fewer than 25% of Montana's 59 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Montana: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–31.5 pts
- 4★ 31.5–49.25 pts
- 3★ 49.25–84.75 pts
- 2★ 84.75–135.38 pts
- 1★ over 135.38 pts
Bars show every rated home in Montana by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
32 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
G
Provide safe, appropriate pain management for a resident who requires such services.
Everything else, by area of care
Quality of Life and Care6E
- E
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- E
Provide or obtain dental services for each resident.
- D
Assist a resident in gaining access to vision and hearing services.
- D
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights6E
- E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- E
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- E
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- D
Reasonably accommodate the needs and preferences of each resident.
- B
Honor the resident's right to manage his or her financial affairs.
- E
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Nutrition and Dietary5F
- F
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- F
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
- E
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Assessment and Care Planning5D
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D
Ensure each resident receives an accurate assessment.
- D
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Freedom from Abuse, Neglect, and Exploitation3D
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Respond appropriately to all alleged violations.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Pharmacy Service2D
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control2E
- E
Provide and implement an infection prevention and control program.
- D
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Nursing and Physician Services1F
- F
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Environmental1E
- E
Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspection history
2026-01-15
11 health deficiencies · 9 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)
2024-11-07
15 health deficiencies · 5 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (5 deficiencies)
2023-11-20
6 health deficiencies · 8 fire-safety deficiencies
Top issue: Infection Control (2 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 4 h 11 min of nursing staff time a day, 54 min of it from a registered nurse.
This home
4 h 11 min
Montana average
4 h 1 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 62% of nursing staff and 46% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$35,139 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2026-01-15 | Fine | $35,139 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.3 pts worse | 1.7 | 1.4 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.9 pts better | 1.2 | 2.1 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.3 pts better | 100.0% | 96.7% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine6 pts better | 100.0% | 94.0% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury2.2 pts better | 2.2% | 4.4% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms0.1 pts better | 6.2% | 6.3% | 13.5% |
| Percentage of long-stay residents who lose too much weight3.3 pts worse | 9.7% | 6.4% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication6.2 pts better | 9.2% | 15.4% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication6.9 pts better | 13.8% | 20.7% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.6 pts better | 0.0% | 0.6% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened1.9 pts worse | 18.0% | 16.1% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased3.8 pts worse | 22.3% | 18.5% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.5 pts worse | 2.5% | 2.0% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.2 pts better | 1.8% | 3.0% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence8.2 pts worse | 30.3% | 22.1% | 18.3% |
| Percentage of long-stay residents with pressure ulcers2.1 pts better | 4.1% | 6.2% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine15.6 pts better | 99.7% | 84.1% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit4.1 pts better | 9.0% | 13.1% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.6 pts worse | 1.8% | 1.2% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine18.6 pts better | 95.3% | 76.7% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission1.7 pts worse | 21.9% | 20.2% | 23.4% |
·
Who owns and runs it
21 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| John B. Goodman 2006 Irrv Grantor Tr | 5% Or Greater Indirect Ownership Interest · Organization | 25% | 6 facilities |
| Benson, Randall | 5% Or Greater Indirect Ownership Interest · Individual | 10% | 6 facilities |
| Salmen, Thomas | 5% Or Greater Indirect Ownership Interest · Individual | 10% | 7 facilities |
| Weichert, James | 5% Or Greater Indirect Ownership Interest · Individual | 10% | 7 facilities |
| Wilson, Mark | 5% Or Greater Indirect Ownership Interest · Individual | 10% | 14 facilities |
| Benson, Randall | Corporate Officer · Individual | 0% | 6 facilities |
| Benson, Randall | General Partnership Interest · Individual | 0% | 6 facilities |
| Caron Corporation | 5% Or Greater Direct Ownership Interest · Organization | 0% | 1 facilities |
| Caron Corporation | General Partnership Interest · Organization | 0% | 1 facilities |
| Edinger, Craig | Corporate Officer · Individual | 0% | 7 facilities |
| Jbgrs Inc | 5% Or Greater Direct Ownership Interest · Organization | 0% | 1 facilities |
| Jbgrs Inc | General Partnership Interest · Organization | 0% | 1 facilities |
| John B. Goodman 2006 Irrv Grantor Tr | General Partnership Interest · Organization | 0% | 6 facilities |
| Knacke, Clinton | Corporate Officer · Individual | 0% | 8 facilities |
| Olson, Denise | Corporate Officer · Individual | 0% | 6 facilities |
| Riverside Health Care Center | 5% Or Greater Direct Ownership Interest · Organization | 0% | 1 facilities |
| Salmen, Thomas | General Partnership Interest · Individual | 0% | 7 facilities |
| Waylett, Annie | W-2 Managing Employee · Individual | 0% | 1 facilities |
| Weichert, James | Corporate Director · Individual | 0% | 7 facilities |
| Weichert, James | General Partnership Interest · Individual | 0% | 7 facilities |
| Wilson, Mark | General Partnership Interest · Individual | 0% | 14 facilities |
·
Fire safety
22 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke11F
- F
Have approved installation, maintenance and testing program for fire alarm systems.
- F
Inspect, test, and maintain automatic sprinkler systems.
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D
Properly select, install, inspect, or maintain portable fire extinguishes.
- D
Install corridor and hallway doors that block smoke.
- D
Install properly constructed windows in hallway walls or doors.
- D
Install corridor and hallway doors that block smoke.
- C
Inspect, test, and maintain automatic sprinkler systems.
- E
Install smoke barrier doors that can resist smoke for at least 20 minutes.
- D
Install a fire alarm system that can be heard throughout the facility.
- D
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems6F
- F
Have generator or other power source capable of supplying service within 10 seconds.
- D
Ensure proper storage of liquid oxygen.
- E
Ensure proper usage of power strips and extension cords.
- D
Meet requirements for the installation and maintenance of electrical systems.
- F
Have generator or other power source capable of supplying service within 10 seconds.
- F
Ensure that testing and maintenance of electrical equipment is performed.
Miscellaneous2F
- F
Have simulated fire drills held at unexpected times.
- F
Have simulated fire drills held at unexpected times.
Egress2E
- E
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Emergency Preparedness1F
- F
Conduct testing and exercise requirements.
·
Other homes nearby
-
Missoula Health & Rehabilitation Center
Missoula, MT · Evergreen Healthcare Group
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 3 h 51 min
- Fines
- $0
-
Village Health & Rehabilitation
Missoula, MT · The Goodman Group
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 4 h 1 min
- Fines
- $27,846
-
The Living Centre
Stevensville, MT
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 4 h 50 min
- Fines
- $37,525