Federal inspection record · CMS data as of October 1, 2026
Village Crest Center For Health & Rehabilitation
19 Poplar Street, New Milford, CT · (860) 354-9365
- Certified beds
- 95
- Residents per day
- 89
- Ownership
- For-Profit
- Chain
- National Health Care Associates
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- September 2, 1971
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Connecticut.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Connecticut homes
Village Crest Center For Health & Rehabilitation carries 87 inspection points. That is fewer than 35% of Connecticut's 190 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Connecticut: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–29 pts
- 4★ 29–53 pts
- 3★ 53–79 pts
- 2★ 79–116.75 pts
- 1★ over 116.75 pts
Bars show every rated home in Connecticut by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
27 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (3)
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G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Quality of Life and Care6E
- E
Provide or obtain dental services for each resident.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide enough food/fluids to maintain a resident's health.
- D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Resident Assessment and Care Planning4D
- D
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary3F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- C
Dispose of garbage and refuse properly.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control3E
- E
Provide and implement an infection prevention and control program.
- D
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
- D
Provide and implement an infection prevention and control program.
Resident Rights3D
- B
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
- D
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- B
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Environmental2D
- B
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
- D
Make sure that a working call system is available in each resident's bathroom and bathing area.
Pharmacy Service1D
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Freedom from Abuse, Neglect, and Exploitation1D
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nursing and Physician Services1D
- D
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspection history
2025-05-06
14 health deficiencies · 3 fire-safety deficiencies
Top issue: Quality of Life and Care (5 deficiencies)
2023-07-13
8 health deficiencies · 1 fire-safety deficiencies
Top issue: Quality of Life and Care (3 deficiencies)
2021-06-23
5 health deficiencies · 1 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (2 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 38 min of nursing staff time a day, 30 min of it from a registered nurse.
This home
3 h 38 min
Connecticut average
3 h 54 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 39% of nursing staff and 30% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$24,418 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2025-05-06 | Fine | $16,400 |
| 2024-09-19 | Fine | $8,018 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days1.3 pts better | 0.6 | 1.9 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.8 pts worse | 2.2 | 1.4 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.5 pts better | 96.6% | 89.1% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.9 pts better | 98.6% | 93.7% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.7 pts better | 1.9% | 3.6% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms8.6 pts worse | 33.6% | 25.0% | 13.5% |
| Percentage of long-stay residents who lose too much weight1 pts worse | 7.4% | 6.4% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication1.5 pts better | 16.5% | 18.0% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication3.5 pts better | 14.2% | 17.7% | 15.4% |
| Percentage of long-stay residents who were physically restrainedAbout the same | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened8.9 pts better | 5.9% | 14.8% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased9.2 pts better | 8.5% | 17.7% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better | 0.5% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1 pts better | 0.4% | 1.4% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.5 pts worse | 25.5% | 24.0% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.4 pts better | 2.5% | 3.9% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine14.2 pts better | 86.7% | 72.5% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit5 pts worse | 15.4% | 10.4% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better | 0.0% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine11.4 pts better | 84.4% | 73.0% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission1.8 pts better | 21.7% | 23.5% | 23.4% |
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Who owns and runs it
21 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Edsr Associates, LLC | 5% Or Greater Direct Ownership Interest · Organization | 31% | 3 facilities |
| Fuchs, Morris | 5% Or Greater Direct Ownership Interest · Individual | 8% | 8 facilities |
| Bnb Health Care Funds LLC | 5% Or Greater Direct Ownership Interest · Organization | 7% | 7 facilities |
| Cohen, David | 5% Or Greater Direct Ownership Interest · Individual | 7% | 14 facilities |
| Roberts, Tzivy | 5% Or Greater Direct Ownership Interest · Individual | 7% | 7 facilities |
| Goldenberg, Chaim | 5% Or Greater Direct Ownership Interest · Individual | 5% | 8 facilities |
| Lipman, Michael | 5% Or Greater Direct Ownership Interest · Individual | 5% | 9 facilities |
| Manela, Magda | 5% Or Greater Direct Ownership Interest · Individual | 5% | 9 facilities |
| Bokow, Barry | General Partnership Interest · Individual | 0% | 20 facilities |
| David, Albert | General Partnership Interest · Individual | 0% | 13 facilities |
| Eisen, Mordechai | General Partnership Interest · Individual | 0% | 5 facilities |
| Estate Of Tali Skoczylas | General Partnership Interest · Organization | 0% | 3 facilities |
| Flaherty, Timothy | W-2 Managing Employee · Individual | 0% | 1 facilities |
| Geffner, Ira | General Partnership Interest · Individual | 0% | 15 facilities |
| Laufer, Schmuel | General Partnership Interest · Individual | 0% | 5 facilities |
| Neuman, Gerald | General Partnership Interest · Individual | 0% | 6 facilities |
| Ostreicher, Marvin | Corporate Director · Individual | 0% | 34 facilities |
| Pollack, Nathan | General Partnership Interest · Individual | 0% | 4 facilities |
| Senga Trust | General Partnership Interest · Organization | 0% | 4 facilities |
| Shaya-Mograby, Moshe | General Partnership Interest · Individual | 0% | 13 facilities |
| Skoczylas, Josef | General Partnership Interest · Individual | 0% | 5 facilities |
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Fire safety
5 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke2D
- D
Install corridor and hallway doors that block smoke.
- D
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems2D
- D
Meet requirements for the installation and maintenance of electrical systems.
- D
Meet requirements for the installation and maintenance of electrical systems.
Services1D
- D
Meet other general requirements that are deficient.
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Other homes nearby
-
Candlewood Rehabilitation And Healthcare Center
New Milford, CT
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 21 min
- Fines
- $0
-
The Grand Rehabilitation and Nursing At Pawling
Pawling, NY · The Grand Healthcare
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 26 min
- Fines
- $10,519
-
Bethel Health Care Center
Bethel, CT · National Health Care Associates
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 4 h 19 min
- Fines
- $16,036