New Milford, CT

Candlewood Rehabilitation And Healthcare Center

3-star overall rating with 3-star inspections with 14 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

30 Park Lane East, New Milford, CT

(860) 355-0971

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

148

Certified beds

Average residents

140

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1998-06-16

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.60

Registered nurse staffing · state 0.70 · national 0.68

LPN hours / resident day

0.77

Licensed practical nurse staffing · state 0.84 · national 0.87

Aide hours / resident day

1.81

Nurse aide staffing · state 2.28 · national 2.35

Total nurse hours

3.18

All reported nurse hours · state 3.83 · national 3.89

Licensed hours

1.37

RN + LPN hours · state 1.54 · national 1.54

Weekend hours

2.69

Weekend nurse staffing · state 3.41 · national 3.43

Weekend RN hours

0.40

Weekend registered nurse coverage · state 0.46 · national 0.47

Physical therapist

0.08

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

0.61

CMS adjusted RN staffing hours

Adjusted total hours

3.23

CMS adjusted total nurse staffing hours

Case-mix index

1.35

Higher values indicate more complex resident acuity

RN turnover

21%

Annual RN turnover · state 39% · national 45%

Total nurse turnover

35%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

4,617

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

39.25

Composite VBP score used to determine payment impact.

Payment multiplier

0.9922

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 17.29% · Performance 22.61% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

6.85

Baseline 7.05% · Performance 5.79% · Measure score 6.85 · Achievement 6.85 · Improvement 5.63

Total nurse turnover

6.7

Baseline 33.33% · Performance 36.30% · Measure score 6.7 · Achievement 6.7 · Improvement 0

Adjusted total nurse staffing

2.15

Baseline 3.49 hours · Performance 3.69 hours · Measure score 2.15 · Achievement 2.15 · Improvement 0.39

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.37%
10.72%
0.6 pts worse
No Different than the National Rate · Eligible stays 310 · Observed rate 10.32% · Lower 95% interval 8.75%
Discharge to community 54.75%
50.57%
4.2 pts better
No Different than the National Rate · Eligible stays 361 · Observed rate 50.14% · Lower 95% interval 48.99%
Medicare spending per beneficiary 1.12
1.02
0.1 pts worse
Drug regimen review with follow-up 98.19%
95.27%
2.9 pts better
Numerator 163 · Denominator 166
Falls with major injury 0.6%
0.77%
0.2 pts better
Numerator 1 · Denominator 166
Discharge self-care score 46.22%
53.69%
7.5 pts worse
Numerator 55 · Denominator 119
Discharge mobility score 62.18%
50.94%
11.2 pts better
Numerator 74 · Denominator 119
Pressure ulcers or injuries, new or worsened 0.6%
2.29%
1.7 pts better
Numerator 1 · Denominator 166 · Adjusted rate 0.51%
Healthcare-associated infections requiring hospitalization 5.79%
7.12%
1.3 pts better
No Different than the National Rate · Eligible stays 183 · Observed rate 3.83% · Lower 95% interval 3.37%
Staff COVID-19 vaccination coverage 2.15%
8.2%
6 pts worse
Numerator 4 · Denominator 186
Staff flu vaccination coverage 39.47%
42%
2.5 pts worse
Numerator 75 · Denominator 190
Discharge function score 57.98%
56.45%
1.5 pts better
Numerator 69 · Denominator 119
Transfer of health information to provider 99.01%
95.95%
3.1 pts better
Numerator 100 · Denominator 101
Transfer of health information to patient 97.67%
96.28%
1.4 pts better
Numerator 42 · Denominator 43
Resident COVID-19 vaccinations up to date 17.07%
25.2%
8.1 pts worse
Numerator 14 · Denominator 82

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.4
2.1
0.7 pts better
1.9
0.5 pts better
Long Stay · 20240701-20250630 · Adjusted 1.4 · Observed 1.3 · Expected 1.7 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.8
1.5
0.3 pts worse
1.8
About the same
Long Stay · 20240701-20250630 · Adjusted 1.8 · Observed 1.6 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.4%
87.5%
8.9 pts better
93.4%
3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 94.3% · Q2 98.1% · Q3 97.3% · Q4 95.8% · 4Q avg 96.4%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
93.5%
6.5 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 6.3%
3.4%
2.9 pts worse
3.3%
3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.7% · Q2 2.8% · Q3 7.3% · Q4 9.2% · 4Q avg 6.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 4.0%
17.1%
13.1 pts better
11.4%
7.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 2.0% · Q3 7.5% · Q4 3.6% · 4Q avg 4.0%
Percentage of long-stay residents who lose too much weight 3.2%
6.4%
3.2 pts better
5.4%
2.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 3.9% · Q3 2.9% · Q4 4.9% · 4Q avg 3.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 16.8%
17.3%
0.5 pts better
19.6%
2.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.0% · Q2 19.4% · Q3 14.6% · Q4 17.1% · 4Q avg 16.8%
Percentage of long-stay residents who received an antipsychotic medication 22.9%
19.4%
3.5 pts worse
16.7%
6.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 21.4% · Q2 26.4% · Q3 21.7% · Q4 22.0% · 4Q avg 22.9% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 11.2%
18.1%
6.9 pts better
16.3%
5.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.0% · Q2 11.4% · Q3 14.8% · Q4 1.7% · 4Q avg 11.2% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 12.6%
18.4%
5.8 pts better
14.9%
2.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.9% · Q2 13.5% · Q3 8.3% · Q4 17.3% · 4Q avg 12.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.8%
0.9%
0.1 pts better
1.0%
0.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 0.0% · Q3 1.5% · Q4 0.7% · 4Q avg 0.8% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.4%
1.7%
0.3 pts better
1.7%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 0.9% · Q3 0.0% · Q4 1.7% · 4Q avg 1.4% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 18.5%
24.8%
6.3 pts better
19.8%
1.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 12.8% · Q2 19.1% · Q3 20.3% · Q4 21.2% · 4Q avg 18.5%
Percentage of long-stay residents with pressure ulcers 4.4%
4.4%
About the same
5.1%
0.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.1% · Q2 6.9% · Q3 5.3% · Q4 4.1% · 4Q avg 4.4% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.4%
70.5%
21.9 pts better
81.7%
10.7 pts better
Short Stay · 2024Q4-2025Q3 · Q1 90.7% · Q2 93.1% · Q3 93.7% · Q4 92.0% · 4Q avg 92.4%
Percentage of short-stay residents who had an outpatient emergency department visit 15.6%
11.1%
4.5 pts worse
12.0%
3.6 pts worse
Short Stay · 20240701-20250630 · Adjusted 15.6% · Observed 14.6% · Expected 10.4% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.7%
1.5%
0.2 pts worse
1.6%
0.1 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 3.4% · Q2 2.2% · Q3 1.1% · Q4 0.0% · 4Q avg 1.7% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 96.6%
69.7%
26.9 pts better
79.7%
16.9 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 96.6%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 25.8%
25.0%
0.8 pts worse
23.9%
1.9 pts worse
Short Stay · 20240701-20250630 · Adjusted 25.8% · Observed 23.4% · Expected 21.6% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-06-07 · Fire 2024-06-07

14 health deficiencies

Top issue: Resident Rights (4 deficiencies)

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 2 Health 2021-10-20 · Fire 2021-10-20

10 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2019-05-23 · Fire 2019-05-23

4 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2024-06-07

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-07-22

D · Potential for more than minimal harm 2024-06-07

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-07-22

Inspection history

Recent health citations

E · Potential for more than minimal harm 2024-06-07

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-07-12

E · Potential for more than minimal harm 2024-06-07

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-07-12

E · Potential for more than minimal harm 2024-06-07

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-07-12

D · Potential for more than minimal harm 2024-06-07

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-07-12

D · Potential for more than minimal harm 2024-06-07

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-07-12

D · Potential for more than minimal harm 2024-06-07

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-07-12

D · Potential for more than minimal harm 2024-06-07

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-07-12

D · Potential for more than minimal harm 2024-06-07

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-07-12

D · Potential for more than minimal harm 2024-06-07

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-07-12

D · Potential for more than minimal harm 2024-06-07

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-07-12

D · Potential for more than minimal harm 2024-06-07

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-07-12

D · Potential for more than minimal harm 2024-06-07

F806 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2024-07-12

B · Minimal harm 2024-06-07

F573 · Resident Rights Deficiencies

Health

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Corrected 2024-07-12

B · Minimal harm 2024-06-07

F836 · Administration Deficiencies

Health

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

Corrected 2024-07-12

E · Potential for more than minimal harm 2023-09-25

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-10-18

D · Potential for more than minimal harm 2021-10-20

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2021-12-01

D · Potential for more than minimal harm 2021-10-20

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2021-12-01

D · Potential for more than minimal harm 2021-10-20

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2021-12-01

D · Potential for more than minimal harm 2021-10-20

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2021-12-01

D · Potential for more than minimal harm 2021-10-20

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2021-12-01

D · Potential for more than minimal harm 2021-10-20

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2021-12-01

D · Potential for more than minimal harm 2021-10-20

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2021-12-01

D · Potential for more than minimal harm 2021-10-20

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2021-12-01

D · Potential for more than minimal harm 2021-10-20

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2021-12-01

D · Potential for more than minimal harm 2021-10-20

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2021-12-01

D · Potential for more than minimal harm 2019-05-23

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2019-07-04

D · Potential for more than minimal harm 2019-05-23

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2019-07-04

D · Potential for more than minimal harm 2019-05-23

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2019-07-04

Penalties and ownership

What sits behind the stars

Ownership

Greenwich Woods Holdings LLC

5% Or Greater Direct Ownership Interest · Organization

54% 3 facilities 2016-04-01
Bernstein, Moshe

5% Or Greater Indirect Ownership Interest · Individual

28% 3 facilities 2016-04-01
Blass, Mordechai

5% Or Greater Indirect Ownership Interest · Individual

28% 4 facilities 2016-04-01
Wcthc LLC

5% Or Greater Direct Ownership Interest · Organization

25% 2 facilities 2016-04-01
Ik Greenwich LLC

5% Or Greater Direct Ownership Interest · Organization

7% 3 facilities 2016-04-01
Sjjj LLC

5% Or Greater Direct Ownership Interest · Organization

7% 3 facilities 2016-04-01
Weiss, Yitzchock

5% Or Greater Indirect Ownership Interest · Individual

7% 2 facilities 2017-08-01
Ywm Ct LLC

5% Or Greater Direct Ownership Interest · Organization

7% 2 facilities 2017-08-01
Bernstein, Moshe

Corporate Officer · Individual

0% 3 facilities 2016-04-01
Blass, Mordechai

Corporate Officer · Individual

0% 4 facilities 2016-04-01
Noonan, James

Operational/Managerial Control · Individual

0% 1 facilities 2022-02-28
Noonan, James

W-2 Managing Employee · Individual

0% 1 facilities 2022-02-28

Nearby options

Other facilities in reach

#1

Village Crest Center For Health & Rehabilitation

New Milford, CT

3-star overall rating with 3-star inspections with $24,418 in total fines with 13 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
3 / 5
Fines
$24,418
#2

The Grand Rehabilitation and Nursing At Pawling

Pawling, NY

1-star overall rating with 1-star inspections with $15,935 in total fines with 17 recent health deficiencies with 12 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
2 / 5
Fines
$15,935
#3

Lutheran Home Of Southbury Inc

Southbury, CT

3-star overall rating with 3-star inspections with 13 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
4 / 5
Fines
$0

Jump out

Supporting pages