Everett, WA

View Ridge Care Center

3-star overall rating with 3-star inspections with 15 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

5129 Hilltop Road, Everett, WA

(425) 258-4474

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

70

Certified beds

Average residents

50

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Regency Pacific Management

Operator or chain grouping

Approved since

1989-12-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

27 facilities

Chain averages 4 overall / 3 health / 4 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.69

Registered nurse staffing · state 0.88 · national 0.68

LPN hours / resident day

1.38

Licensed practical nurse staffing · state 0.81 · national 0.87

Aide hours / resident day

2.82

Nurse aide staffing · state 2.69 · national 2.35

Total nurse hours

4.90

All reported nurse hours · state 4.39 · national 3.89

Licensed hours

2.08

RN + LPN hours · state 1.70 · national 1.54

Weekend hours

4.24

Weekend nurse staffing · state 3.79 · national 3.43

Weekend RN hours

0.51

Weekend registered nurse coverage · state 0.63 · national 0.47

Physical therapist

0.08

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

0.58

CMS adjusted RN staffing hours

Adjusted total hours

4.08

CMS adjusted total nurse staffing hours

Case-mix index

1.64

Higher values indicate more complex resident acuity

RN turnover

50%

Annual RN turnover · state 47% · national 45%

Total nurse turnover

35%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

2,553

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

49.08

Composite VBP score used to determine payment impact.

Payment multiplier

1.0029

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

5.29

Baseline 20.87% · Performance 18.98% · Measure score 5.29 · Achievement 5.29 · Improvement 4.42

Healthcare-associated infections

6.88

Baseline 6.28% · Performance 5.78% · Measure score 6.88 · Achievement 6.88 · Improvement 3.39

Total nurse turnover

3.05

Baseline 42.86% · Performance 51.22% · Measure score 3.05 · Achievement 3.05 · Improvement 0

Adjusted total nurse staffing

4.41

Baseline 5.17 hours · Performance 4.33 hours · Measure score 4.41 · Achievement 4.41 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.75%
10.72%
1 pts better
No Different than the National Rate · Eligible stays 188 · Observed rate 8.51% · Lower 95% interval 7.39%
Discharge to community 67.87%
50.57%
17.3 pts better
Better than the National Rate · Eligible stays 201 · Observed rate 62.19% · Lower 95% interval 59.42%
Medicare spending per beneficiary 0.85
1.02
0.2 pts better
Drug regimen review with follow-up 96.06%
95.27%
0.8 pts better
Numerator 122 · Denominator 127
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 127
Discharge self-care score 39.81%
53.69%
13.9 pts worse
Numerator 41 · Denominator 103
Discharge mobility score 40.78%
50.94%
10.2 pts worse
Numerator 42 · Denominator 103
Pressure ulcers or injuries, new or worsened 0.79%
2.29%
1.5 pts better
Numerator 1 · Denominator 127 · Adjusted rate 0.78%
Healthcare-associated infections requiring hospitalization 5.78%
7.12%
1.3 pts better
No Different than the National Rate · Eligible stays 137 · Observed rate 3.65% · Lower 95% interval 3.49%
Staff COVID-19 vaccination coverage 2.03%
8.2%
6.2 pts worse
Numerator 3 · Denominator 148
Staff flu vaccination coverage 7.43%
42%
34.6 pts worse
Numerator 15 · Denominator 202
Discharge function score 50.49%
56.45%
6 pts worse
Numerator 52 · Denominator 103
Transfer of health information to provider 99.12%
95.95%
3.2 pts better
Numerator 112 · Denominator 113
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 3 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 67.74%
25.2%
42.5 pts better
Numerator 42 · Denominator 62

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
96.0%
4 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
93.8%
6.2 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 2.3%
2.6%
0.3 pts better
3.3%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.2% · Q2 3.1% · Q3 3.0% · Q4 0.0% · 4Q avg 2.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 53.3%
16.3%
37 pts worse
11.4%
41.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 67.7% · Q2 73.3% · Q3 43.3% · Q4 29.0% · 4Q avg 53.3%
Percentage of long-stay residents who lose too much weight 2.5%
5.8%
3.3 pts better
5.4%
2.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.3% · Q2 3.7% · Q3 0.0% · Q4 3.0% · 4Q avg 2.5%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 10.5%
12.1%
1.6 pts better
19.6%
9.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.7% · Q2 10.3% · Q3 12.5% · Q4 12.1% · 4Q avg 10.5%
Percentage of long-stay residents who received an antipsychotic medication 11.3%
15.9%
4.6 pts better
16.7%
5.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.0% · Q2 4.8% · Q3 17.4% · Q4 14.3% · 4Q avg 11.3% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 25.0%
20.0%
5 pts worse
16.3%
8.7 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 25.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 26.6%
15.8%
10.8 pts worse
14.9%
11.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 40.7% · Q2 32.0% · Q3 11.1% · Q4 23.3% · 4Q avg 26.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.5%
1.2%
0.7 pts better
1.0%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 2.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.8%
1.7%
0.9 pts better
1.7%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 2.9% · 4Q avg 0.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 26.9%
23.5%
3.4 pts worse
19.8%
7.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 36.2% · Q2 30.7% · Q3 21.9% · Q4 19.6% · 4Q avg 26.9%
Percentage of long-stay residents with pressure ulcers 0.9%
4.7%
3.8 pts better
5.1%
4.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.9% · Q3 0.0% · Q4 1.7% · 4Q avg 0.9% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
87.7%
12.3 pts better
81.7%
18.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of short-stay residents who had an outpatient emergency department visit 9.9%
13.2%
3.3 pts better
12.0%
2.1 pts better
Short Stay · 20240701-20250630 · Adjusted 9.9% · Observed 9.5% · Expected 10.7% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.5%
1.4%
0.9 pts better
1.6%
1.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.1% · Q4 1.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
82.0%
18 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 21.4%
19.9%
1.5 pts worse
23.9%
2.5 pts better
Short Stay · 20240701-20250630 · Adjusted 21.4% · Observed 20.3% · Expected 22.6% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-11-24 · Fire 2025-11-24

15 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 2 Health 2024-08-30 · Fire 2024-08-30

11 health deficiencies

Top issue: Resident Assessment and Care Planning (4 deficiencies)

8 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 3 Health 2023-05-11 · Fire 2023-05-11

4 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

17 fire-safety deficiencies

Top issue: Emergency Preparedness (8 deficiencies)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-11-24

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-11-26

F · Potential for more than minimal harm 2024-08-30

E18 · Emergency Preparedness Deficiencies

Fire Safety

Establish procedures for tracking staff and patients during an emergency.

Corrected 2024-09-27

F · Potential for more than minimal harm 2024-08-30

E30 · Emergency Preparedness Deficiencies

Fire Safety

List the names and contact information of those in the facility.

Corrected 2024-09-27

F · Potential for more than minimal harm 2024-08-30

K531 · Services Deficiencies

Fire Safety

Have elevators that firefighters can control in the event of a fire.

Corrected 2024-09-27

E · Potential for more than minimal harm 2024-08-30

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-09-27

E · Potential for more than minimal harm 2024-08-30

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-09-27

E · Potential for more than minimal harm 2024-08-30

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-09-27

D · Potential for more than minimal harm 2024-08-30

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-09-27

D · Potential for more than minimal harm 2024-08-30

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-09-27

F · Potential for more than minimal harm 2023-05-11

E13 · Emergency Preparedness Deficiencies

Fire Safety

Develop Emergency Preparedness policies and procedures.

Corrected 2023-06-13

F · Potential for more than minimal harm 2023-05-11

E29 · Emergency Preparedness Deficiencies

Fire Safety

Develop a communication plan.

Corrected 2023-06-12

F · Potential for more than minimal harm 2023-05-11

E36 · Emergency Preparedness Deficiencies

Fire Safety

Establish emergency prep training and testing.

Corrected 2023-06-21

F · Potential for more than minimal harm 2023-05-11

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2023-06-21

F · Potential for more than minimal harm 2023-05-11

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-05-30

F · Potential for more than minimal harm 2023-05-11

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-06-06

F · Potential for more than minimal harm 2023-05-11

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-06-06

F · Potential for more than minimal harm 2023-05-11

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-06-12

F · Potential for more than minimal harm 2023-05-11

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2023-06-21

F · Potential for more than minimal harm 2023-05-11

K926 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

Corrected 2023-06-12

E · Potential for more than minimal harm 2023-05-11

E18 · Emergency Preparedness Deficiencies

Fire Safety

Establish procedures for tracking staff and patients during an emergency.

Corrected 2023-06-21

E · Potential for more than minimal harm 2023-05-11

E24 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for volunteers.

Corrected 2023-06-13

E · Potential for more than minimal harm 2023-05-11

E31 · Emergency Preparedness Deficiencies

Fire Safety

Provide emergency officials' contact information.

Corrected 2023-06-21

E · Potential for more than minimal harm 2023-05-11

E6 · Emergency Preparedness Deficiencies

Fire Safety

Conduct risk assessment and an All-Hazards approach.

Corrected 2023-06-12

E · Potential for more than minimal harm 2023-05-11

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-05-30

D · Potential for more than minimal harm 2023-05-11

K100 · Construction Deficiencies

Fire Safety

Meet other general requirements.

Corrected 2023-05-30

D · Potential for more than minimal harm 2023-05-11

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-06-12

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-11-24

F847 · Administration Deficiencies

Health

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Corrected 2026-01-20

F · Potential for more than minimal harm 2025-11-24

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2026-01-20

E · Potential for more than minimal harm 2025-11-24

F565 · Resident Rights Deficiencies

Health

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2026-01-20

E · Potential for more than minimal harm 2025-11-24

F572 · Resident Rights Deficiencies

Health

Give residents a notice of rights, rules, services and charges.

Corrected 2026-01-20

E · Potential for more than minimal harm 2025-11-24

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2026-01-20

E · Potential for more than minimal harm 2025-11-24

F730 · Nursing and Physician Services Deficiencies

Health

Observe each nurse aide's job performance and give regular training.

Corrected 2026-01-20

E · Potential for more than minimal harm 2025-11-24

F947 · Nursing and Physician Services Deficiencies

Health

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2026-01-20

D · Potential for more than minimal harm 2025-11-24

F551 · Resident Rights Deficiencies

Health

Give the resident's representative the ability to exercise the resident's rights.

Corrected 2026-01-20

D · Potential for more than minimal harm 2025-11-24

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-01-20

D · Potential for more than minimal harm 2025-11-24

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-01-20

D · Potential for more than minimal harm 2025-11-24

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2026-01-20

D · Potential for more than minimal harm 2025-11-24

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-01-20

D · Potential for more than minimal harm 2025-11-24

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2026-01-20

D · Potential for more than minimal harm 2025-11-24

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2026-01-20

D · Potential for more than minimal harm 2025-11-24

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-01-20

F · Potential for more than minimal harm 2024-08-30

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-10-11

E · Potential for more than minimal harm 2024-08-30

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-09-30

D · Potential for more than minimal harm 2024-08-30

F637 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident when there is a significant change in condition

Corrected 2024-09-30

D · Potential for more than minimal harm 2024-08-30

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-09-30

D · Potential for more than minimal harm 2024-08-30

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-09-30

D · Potential for more than minimal harm 2024-08-30

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-09-30

D · Potential for more than minimal harm 2024-08-30

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-09-30

D · Potential for more than minimal harm 2024-08-30

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-09-30

D · Potential for more than minimal harm 2024-08-30

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-09-30

D · Potential for more than minimal harm 2024-08-30

F811 · Nutrition and Dietary Deficiencies

Health

Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.

Corrected 2024-09-30

D · Potential for more than minimal harm 2024-08-30

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-09-30

F · Potential for more than minimal harm 2023-05-11

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-06-12

D · Potential for more than minimal harm 2023-05-11

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-06-12

D · Potential for more than minimal harm 2023-05-11

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-06-12

D · Potential for more than minimal harm 2023-05-11

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-06-12

Penalties and ownership

What sits behind the stars

Ownership

Gabaldon, Brittney

Operational/Managerial Control · Individual

0% 1 facilities 2023-02-07
Johnson, Patrick

Operational/Managerial Control · Individual

0% 2 facilities 2024-10-21
Nightingale Healthcare LLC.

Operational/Managerial Control · Organization

0% 1 facilities 2017-12-01
Sekeramayi, Floyd

Operational/Managerial Control · Individual

0% 4 facilities 2023-12-01

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