Ventura, CA

Victoria Care Center

5-star overall rating with 4-star inspections with 9 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

5445 Everglades Street, Ventura, CA

(805) 642-1736

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

188

Certified beds

Average residents

177

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

The Ensign Group

Operator or chain grouping

Approved since

1991-09-18

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

329 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

No

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.47

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

1.10

Licensed practical nurse staffing · state 1.22 · national 0.87

Aide hours / resident day

2.85

Nurse aide staffing · state 2.64 · national 2.35

Total nurse hours

4.42

All reported nurse hours · state 4.51 · national 3.89

Licensed hours

1.57

RN + LPN hours · state 1.87 · national 1.54

Weekend hours

4.04

Weekend nurse staffing · state 4.08 · national 3.43

Weekend RN hours

0.39

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.16

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.46

CMS adjusted RN staffing hours

Adjusted total hours

4.29

CMS adjusted total nurse staffing hours

Case-mix index

1.41

Higher values indicate more complex resident acuity

RN turnover

50%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

34%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

1,422

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

56.79

Composite VBP score used to determine payment impact.

Payment multiplier

1.0119

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

4.82

Baseline 21.16% · Performance 19.20% · Measure score 4.82 · Achievement 4.82 · Improvement 4.24

Healthcare-associated infections

7.47

Baseline 5.80% · Performance 5.60% · Measure score 7.47 · Achievement 7.47 · Improvement 1.91

Total nurse turnover

7.92

Baseline 36.14% · Performance 31.32% · Measure score 7.92 · Achievement 7.92 · Improvement 3.77

Adjusted total nurse staffing

2.52

Baseline 3.96 hours · Performance 3.79 hours · Measure score 2.52 · Achievement 2.52 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 12.11%
10.72%
1.4 pts worse
No Different than the National Rate · Eligible stays 418 · Observed rate 11.24% · Lower 95% interval 9.38%
Discharge to community 56.83%
50.57%
6.3 pts better
Better than the National Rate · Eligible stays 365 · Observed rate 55.89% · Lower 95% interval 53.14%
Medicare spending per beneficiary 1.2
1.02
0.2 pts worse
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 321 · Denominator 321
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 321
Discharge self-care score 83.59%
53.69%
29.9 pts better
Numerator 219 · Denominator 262
Discharge mobility score 56.49%
50.94%
5.6 pts better
Numerator 148 · Denominator 262
Pressure ulcers or injuries, new or worsened 2.18%
2.29%
0.1 pts better
Numerator 7 · Denominator 321 · Adjusted rate 2.15%
Healthcare-associated infections requiring hospitalization 5.6%
7.12%
1.5 pts better
No Different than the National Rate · Eligible stays 277 · Observed rate 3.97% · Lower 95% interval 3.9%
Staff COVID-19 vaccination coverage 3.5%
8.2%
4.7 pts worse
Numerator 11 · Denominator 314
Staff flu vaccination coverage 11.33%
42%
30.7 pts worse
Numerator 40 · Denominator 353
Discharge function score 53.82%
56.45%
2.6 pts worse
Numerator 141 · Denominator 262
Transfer of health information to provider 98.15%
95.95%
2.2 pts better
Numerator 53 · Denominator 54
Transfer of health information to patient 95.96%
96.28%
0.3 pts worse
Numerator 190 · Denominator 198
Resident COVID-19 vaccinations up to date 14.92%
25.2%
10.3 pts worse
Numerator 27 · Denominator 181

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.8
2.3
0.5 pts better
1.9
0.1 pts better
Long Stay · 20240701-20250630 · Adjusted 1.8 · Observed 1.4 · Expected 1.5 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.9
1.6
0.3 pts worse
1.8
0.1 pts worse
Long Stay · 20240701-20250630 · Adjusted 1.9 · Observed 1.5 · Expected 1.4 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
98.5%
1.5 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
98.2%
1.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 1.3%
1.6%
0.3 pts better
3.3%
2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.8% · Q3 2.3% · Q4 2.2% · 4Q avg 1.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.0%
6.8%
5.8 pts better
11.4%
10.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.7% · Q2 0.8% · Q3 0.0% · Q4 1.6% · 4Q avg 1.0%
Percentage of long-stay residents who lose too much weight 1.3%
4.1%
2.8 pts better
5.4%
4.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 0.0% · Q3 0.9% · Q4 1.7% · 4Q avg 1.3%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 12.3%
13.7%
1.4 pts better
19.6%
7.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.7% · Q2 10.4% · Q3 11.8% · Q4 10.5% · 4Q avg 12.3%
Percentage of long-stay residents who received an antipsychotic medication 7.6%
14.2%
6.6 pts better
16.7%
9.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.2% · Q2 8.6% · Q3 8.7% · Q4 7.8% · 4Q avg 7.6% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.4%
0.4 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 8.4%
11.0%
2.6 pts better
16.3%
7.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 9.5% · Q2 9.0% · Q3 4.2% · Q4 10.4% · 4Q avg 8.4% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 6.1%
10.7%
4.6 pts better
14.9%
8.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.5% · Q2 6.5% · Q3 6.3% · Q4 6.9% · 4Q avg 6.1% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.0%
1 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.8%
1.2%
0.4 pts better
1.7%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 0.8% · Q3 0.0% · Q4 0.8% · 4Q avg 0.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 10.3%
10.9%
0.6 pts better
19.8%
9.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 18.5% · Q2 5.2% · Q3 7.3% · Q4 10.0% · 4Q avg 10.3%
Percentage of long-stay residents with pressure ulcers 3.8%
4.7%
0.9 pts better
5.1%
1.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.4% · Q2 5.2% · Q3 1.5% · Q4 3.0% · 4Q avg 3.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.9%
94.0%
5.9 pts better
81.7%
18.2 pts better
Short Stay · 2024Q4-2025Q3 · Q1 99.7% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 99.9%
Percentage of short-stay residents who had an outpatient emergency department visit 11.3%
11.2%
0.1 pts worse
12.0%
0.7 pts better
Short Stay · 20240701-20250630 · Adjusted 11.3% · Observed 12.0% · Expected 11.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.0%
1.5%
0.5 pts better
1.6%
0.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.8% · Q2 0.4% · Q3 0.8% · Q4 2.0% · 4Q avg 1.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
93.2%
6.8 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 17.8%
23.2%
5.4 pts better
23.9%
6.1 pts better
Short Stay · 20240701-20250630 · Adjusted 17.8% · Observed 16.3% · Expected 21.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-27 · Fire 2025-02-27

9 health deficiencies

Top issue: Resident Assessment and Care Planning (5 deficiencies)

6 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2023-10-19 · Fire 2023-10-19

11 health deficiencies

Top issue: Resident Assessment and Care Planning (5 deficiencies)

9 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Cycle 3 Health 2021-04-15 · Fire 2021-04-15

5 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

11 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-02-27

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-03-24

D · Potential for more than minimal harm 2025-02-27

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2025-03-24

D · Potential for more than minimal harm 2025-02-27

K347 · Smoke Deficiencies

Fire Safety

Properly provide smoke detection systems in areas open to corridors.

Corrected 2025-03-24

D · Potential for more than minimal harm 2025-02-27

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2025-03-24

D · Potential for more than minimal harm 2025-02-27

K912 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have power receptacles that are properly grounded.

Corrected 2025-03-24

D · Potential for more than minimal harm 2025-02-27

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-03-24

F · Potential for more than minimal harm 2023-10-19

K347 · Smoke Deficiencies

Fire Safety

Properly provide smoke detection systems in areas open to corridors.

Corrected 2023-11-16

F · Potential for more than minimal harm 2023-10-19

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-11-16

E · Potential for more than minimal harm 2023-10-19

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-11-16

E · Potential for more than minimal harm 2023-10-19

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2023-11-16

D · Potential for more than minimal harm 2023-10-19

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-11-16

D · Potential for more than minimal harm 2023-10-19

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2023-11-16

D · Potential for more than minimal harm 2023-10-19

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-11-16

D · Potential for more than minimal harm 2023-10-19

K500 · Services Deficiencies

Fire Safety

Meet other general requirements that are deficient.

Corrected 2023-11-16

D · Potential for more than minimal harm 2023-10-19

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-11-16

F · Potential for more than minimal harm 2023-03-03

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-05-09

E · Potential for more than minimal harm 2021-04-15

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2021-05-27

D · Potential for more than minimal harm 2021-04-15

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2021-05-27

D · Potential for more than minimal harm 2021-04-15

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2021-05-27

D · Potential for more than minimal harm 2021-04-15

K347 · Smoke Deficiencies

Fire Safety

Properly provide smoke detection systems in areas open to corridors.

Corrected 2021-05-27

D · Potential for more than minimal harm 2021-04-15

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2021-05-27

D · Potential for more than minimal harm 2021-04-15

K500 · Services Deficiencies

Fire Safety

Meet other general requirements that are deficient.

Corrected 2021-05-27

D · Potential for more than minimal harm 2021-04-15

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2021-05-27

D · Potential for more than minimal harm 2021-04-15

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2021-05-27

D · Potential for more than minimal harm 2021-04-15

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2021-05-27

C · Minimal harm 2021-04-15

E22 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for sheltering.

Corrected 2021-05-27

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-07-10

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-07-15

D · Potential for more than minimal harm 2025-04-11

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-04-22

E · Potential for more than minimal harm 2025-02-27

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-03-31

D · Potential for more than minimal harm 2025-02-27

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-03-25

D · Potential for more than minimal harm 2025-02-27

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-03-25

D · Potential for more than minimal harm 2025-02-27

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-03-31

D · Potential for more than minimal harm 2025-02-27

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-03-31

D · Potential for more than minimal harm 2025-02-27

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-03-31

D · Potential for more than minimal harm 2025-02-27

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-03-31

D · Potential for more than minimal harm 2025-01-31

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-02-18

D · Potential for more than minimal harm 2025-01-31

F713 · Nursing and Physician Services Deficiencies

Health

Provide or arrange emergency care by a doctor 24 hours a day.

Corrected 2025-02-18

D · Potential for more than minimal harm 2025-01-28

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-02-19

D · Potential for more than minimal harm 2025-01-28

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-02-19

D · Potential for more than minimal harm 2024-10-17

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-11-13

D · Potential for more than minimal harm 2024-10-17

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-11-13

D · Potential for more than minimal harm 2024-07-19

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-09-05

D · Potential for more than minimal harm 2024-07-02

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-07-16

D · Potential for more than minimal harm 2024-06-25

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-07-11

D · Potential for more than minimal harm 2023-12-03

F553 · Resident Rights Deficiencies

Health

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2023-12-07

D · Potential for more than minimal harm 2023-10-19

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-11-01

D · Potential for more than minimal harm 2023-10-19

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-11-01

D · Potential for more than minimal harm 2023-07-14

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-07-26

D · Potential for more than minimal harm 2023-05-31

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-06-07

D · Potential for more than minimal harm 2021-04-15

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-05-13

D · Potential for more than minimal harm 2021-04-15

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2021-05-13

Penalties and ownership

What sits behind the stars

Ownership

Flagstone Healthcare Central LLC

5% Or Greater Indirect Ownership Interest · Organization

100% 19 facilities 2006-01-30
Burnam, Soon

Corporate Officer · Individual

0% 323 facilities 2006-01-30
Cullifer, Jared

Corporate Officer · Individual

0% 4 facilities 2024-01-01
Gardner, John

Operational/Managerial Control · Individual

0% 1 facilities 2010-11-01
Keetch, Chad

Corporate Officer · Individual

0% 176 facilities 2011-03-01
Sato, Ami

Corporate Officer · Individual

0% 101 facilities 2024-09-09
Valiveti, Vinod

Operational/Managerial Control · Individual

0% 4 facilities 2016-03-09
Willits, Adam

Corporate Officer · Individual

0% 69 facilities 2018-10-30

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