Federal inspection record · CMS data as of October 1, 2026

Valley View Care Center

1050 Four Mile NW, Grand Rapids, MI · (616) 784-0646

  • Cited for abuse (CMS abuse icon)

CMS overall rating

1 of 5

Compare with a nearby home →
Certified beds
139
Residents per day
134
Ownership
For-Profit
Chain
Nexcare Health Systems
Medicare / Medicaid
Medicare + Medicaid
Certified since
October 1, 1978

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Michigan.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.

2

Where it sits among Michigan homes

Valley View Care Center carries 151.25 inspection points. That is fewer than 15% of Michigan's 420 rated homes.

5★4★3★2★1★+13 homes above 286.7505102550100200inspection points → fewer is better on the leftThis home · 151.25 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Michigan: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–18 pts
  • 4★ 18–46 pts
  • 3★ 46–78 pts
  • 2★ 78–123 pts
  • 1★ over 123 pts

Bars show every rated home in Michigan by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

46 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 2 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 4 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 36 4 pts
E 2 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (6)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 16, 2026 · Complaint inspection · Quality of Life and Care · F689 · Corrected June 22, 2026

  2. J

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    December 10, 2025 · Standard inspection · Quality of Life and Care · F678 · Corrected January 2, 2026

  3. G

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    December 10, 2025 · Standard inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected January 2, 2026

  4. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    September 24, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected September 16, 2025

  5. G

    Ensure that residents are free from significant medication errors.

    March 7, 2024 · Complaint inspection · Pharmacy Service · F760 · Corrected March 21, 2024

  6. G

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    October 4, 2023 · Standard inspection · Quality of Life and Care · F684 · Corrected October 18, 2023

Everything else, by area of care

Quality of Life and Care10D
  1. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    December 10, 2025 · Standard · F677 · Corrected January 2, 2026

  2. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 10, 2025 · Complaint · F684 · Corrected January 15, 2026

  3. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    October 10, 2024 · Standard · F677 · Corrected October 29, 2024

  4. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    October 10, 2024 · Standard · F686 · Corrected October 29, 2024

  5. D

    Provide activities to meet all resident's needs.

    October 4, 2023 · Standard · F679 · Corrected October 18, 2023

  6. D

    Assist a resident in gaining access to vision and hearing services.

    October 4, 2023 · Standard · F685 · Corrected November 16, 2023

  7. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    October 4, 2023 · Standard · F686 · Corrected October 18, 2023

  8. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    October 4, 2023 · Standard · F689 · Corrected October 18, 2023

  9. D

    Provide enough food/fluids to maintain a resident's health.

    October 4, 2023 · Standard · F692 · Corrected October 18, 2023

  10. D

    Provide care or services that was trauma informed and/or culturally competent.

    October 4, 2023 · Complaint · F699 · Corrected October 18, 2023

Resident Rights9D
  1. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    July 16, 2026 · Complaint · F580 · Corrected July 30, 2026

  2. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    August 27, 2025 · Complaint · F550 · Corrected September 5, 2025

  3. D

    Give the resident's representative the ability to exercise the resident's rights.

    March 19, 2025 · Complaint · F551 · Corrected March 27, 2025

  4. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    October 10, 2024 · Complaint · F550 · Corrected October 29, 2024

  5. D

    Reasonably accommodate the needs and preferences of each resident.

    October 10, 2024 · Standard · F558 · Corrected October 29, 2024

  6. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    October 10, 2024 · Standard · F578 · Corrected October 29, 2024

  7. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    March 7, 2024 · Complaint · F580 · Corrected March 21, 2024

  8. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    October 4, 2023 · Standard · F550 · Corrected October 18, 2023

  9. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    October 4, 2023 · Standard · F585 · Corrected October 18, 2023

Resident Assessment and Care Planning8D
  1. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    March 19, 2025 · Complaint · F658 · Corrected March 27, 2025

  2. D

    Ensure each resident receives an accurate assessment.

    October 10, 2024 · Standard · F641 · Corrected October 29, 2024

  3. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    October 10, 2024 · Standard · F645 · Corrected October 29, 2024

  4. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    October 10, 2024 · Complaint · F656 · Corrected October 29, 2024

  5. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    October 10, 2024 · Standard · F657 · Corrected October 29, 2024

  6. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    October 10, 2024 · Complaint · F842 · Corrected October 29, 2024

  7. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    October 4, 2023 · Standard · F645 · Corrected November 16, 2023

  8. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    October 4, 2023 · Complaint · F658 · Corrected October 18, 2023

Freedom from Abuse, Neglect, and Exploitation4D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    December 10, 2025 · Standard · F609 · Corrected January 2, 2026

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    March 7, 2024 · Complaint · F609 · Corrected March 21, 2024

  3. D

    Respond appropriately to all alleged violations.

    March 7, 2024 · Complaint · F610 · Corrected March 21, 2024

  4. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    October 4, 2023 · Standard · F609 · Corrected October 18, 2023

Infection Control3D
  1. D

    Provide and implement an infection prevention and control program.

    December 10, 2025 · Standard · F880 · Corrected January 15, 2026

  2. D

    Provide and implement an infection prevention and control program.

    March 19, 2025 · Complaint · F880 · Corrected March 27, 2025

  3. D

    Provide and implement an infection prevention and control program.

    October 10, 2024 · Standard · F880 · Corrected October 29, 2024

Nutrition and Dietary2F
  1. E

    Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    December 10, 2025 · Standard · F810 · Corrected January 2, 2026

  2. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    October 10, 2024 · Standard · F812 · Corrected October 29, 2024

Nursing and Physician Services2E
  1. D

    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    December 10, 2025 · Complaint · F711 · Corrected January 15, 2026

  2. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    October 10, 2024 · Complaint · F725 · Corrected October 29, 2024

Administration1F
  1. F

    Have a plan that describes the process for conducting QAPI and QAA activities.

    March 19, 2025 · Complaint · F865 · Corrected March 27, 2025

Pharmacy Service1D
  1. D

    Ensure that residents are free from significant medication errors.

    March 19, 2025 · Complaint · F760 · Corrected March 27, 2025

Inspection history

  1. 2025-12-10

    10 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  2. 2024-10-10

    20 health deficiencies · 2 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (6 deficiencies)

  3. 2023-10-04

    16 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (7 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 38 min of nursing staff time a day, 34 min of it from a registered nurse.

This home

3 h 38 min

Michigan average

4 h 2 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 45% of nursing staff and 53% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$25,201 in federal fines on record over the past three years.

DatePenaltyAmount
2025-12-10Payment Denial · 12 day denial$0
2025-09-24Fine$9,113
2024-03-07Fine$16,088

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.9 pts better0.81.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.2 pts better1.41.61.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.4 pts better96.8%95.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.5 pts better100.0%95.5%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.2 pts worse3.2%3.0%3.2%
Percentage of long-stay residents who have depressive symptoms3.4 pts better1.1%4.5%13.5%
Percentage of long-stay residents who lose too much weight1.8 pts better3.7%5.5%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication4.2 pts worse23.6%19.4%19.5%
Percentage of long-stay residents who received an antipsychotic medication3.3 pts worse18.0%14.7%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened7.3 pts better3.8%11.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased4.5 pts better6.2%10.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.5 pts better0.2%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.9 pts better0.6%1.5%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence10.8 pts better8.6%19.4%18.3%
Percentage of long-stay residents with pressure ulcersAbout the same5.0%5.0%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine3.9 pts worse79.5%83.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.7 pts better10.0%11.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medicationAbout the same1.1%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine4 pts better85.5%81.5%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission4.5 pts worse28.4%23.9%23.4%

·

Who owns and runs it

7 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Branscum, James5% Or Greater Direct Ownership Interest · Individual31%8 facilities
Robin Eisenberg 2014 Family Trust5% Or Greater Direct Ownership Interest · Organization31%7 facilities
Wronski, Frank5% Or Greater Direct Ownership Interest · Individual31%12 facilities
Nexcare Health Systems, LLCOperational/Managerial Control · Organization0%28 facilities
Perry, MichaelCorporate Officer · Individual0%29 facilities
Sangster, ToddCorporate Officer · Individual0%28 facilities
Williams, LindaW-2 Managing Employee · Individual0%3 facilities

·

Fire safety

5 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke3F
  1. F

    Inspect, test, and maintain automatic sprinkler systems.

    December 10, 2025 · K353 · Corrected December 15, 2025

  2. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    December 10, 2025 · K372 · Corrected December 15, 2025

  3. E

    Provide properly protected cooking facilities.

    October 10, 2024 · K324 · Corrected October 29, 2024

Services1F
  1. F

    Have properly installed electrical wiring and gas equipment.

    December 10, 2025 · K511 · Corrected December 15, 2025

Gas, Vacuum, and Electrical Systems1F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    October 10, 2024 · K918 · Corrected October 29, 2024

·

Other homes nearby

  1. St Ann's Home

    Grand Rapids, MI

    Worst citation, 3 yrs
    E
    Nursing / resident / day
    4 h 39 min
    Fines
    $0
  2. Worst citation, 3 yrs
    F
    Nursing / resident / day
    5 h 31 min
    Fines
    $0
  3. Covenant Village of the Great Lakes

    Grand Rapids, MI · Covenant Living

    Worst citation, 3 yrs
    F
    Nursing / resident / day
    4 h
    Fines
    $0