Federal inspection record · CMS data as of October 1, 2026

Valley Rehabilitation And Nursing Center

940 East Lee Highway, Chilhowie, VA · (276) 646-8911

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
180
Residents per day
160
Ownership
For-Profit
Chain
Lifeworks Rehab
Medicare / Medicaid
Medicare + Medicaid
Certified since
November 11, 1982

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Virginia.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Virginia homes

Valley Rehabilitation And Nursing Center carries 39 inspection points. That is fewer than 69% of Virginia's 287 rated homes.

5★4★3★2★1★+9 homes above 494.7505102550100200400inspection points → fewer is better on the leftThis home · 39 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Virginia: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–16 pts
  • 4★ 16–45 pts
  • 3★ 45–76.5 pts
  • 2★ 76.5–168.75 pts
  • 1★ over 168.75 pts

Bars show every rated home in Virginia by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

16 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 9 4 pts
E 7 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Assessment and Care Planning4E
  1. E

    Ensure each resident receives an accurate assessment.

    December 12, 2025 · Standard · F641 · Corrected January 19, 2026

  2. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    December 12, 2025 · Standard · F656 · Corrected January 19, 2026

  3. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    June 30, 2023 · Standard · F657 · Corrected July 27, 2023

  4. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    June 10, 2021 · Standard · F842 · Corrected August 5, 2021

Quality of Life and Care4E
  1. E

    Provide activities to meet all resident's needs.

    December 12, 2025 · Standard · F679 · Corrected January 19, 2026

  2. D

    Provide safe and appropriate respiratory care for a resident when needed.

    December 12, 2025 · Standard · F695 · Corrected January 19, 2026

  3. D

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    December 12, 2025 · Standard · F700 · Corrected January 19, 2026

  4. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 10, 2021 · Standard · F684 · Corrected August 5, 2021

Freedom from Abuse, Neglect, and Exploitation3E
  1. E

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    June 10, 2021 · Standard · F607 · Corrected August 5, 2021

  2. E

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    June 10, 2021 · Standard · F609 · Corrected August 5, 2021

  3. E

    Respond appropriately to all alleged violations.

    June 10, 2021 · Standard · F610 · Corrected August 5, 2021

Resident Rights2E
  1. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    December 12, 2025 · Standard · F584 · Corrected January 19, 2026

  2. D

    Keep residents' personal and medical records private and confidential.

    June 30, 2023 · Standard · F583 · Corrected July 27, 2023

Pharmacy Service2D
  1. D

    Ensure that residents are free from significant medication errors.

    December 12, 2025 · Standard · F760 · Corrected January 19, 2026

  2. D

    Ensure medication error rates are not 5 percent or greater.

    June 30, 2023 · Standard · F759 · Corrected July 27, 2023

Environmental1D
  1. D

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    December 12, 2025 · Standard · F921 · Corrected January 19, 2026

Inspection history

  1. 2025-12-12

    8 health deficiencies · 1 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  2. 2023-06-30

    3 health deficiencies · 10 fire-safety deficiencies

    Top issue: Pharmacy Service (1 deficiency)

  3. 2021-06-10

    5 health deficiencies · 11 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 31 min of nursing staff time a day, 43 min of it from a registered nurse.

This home

3 h 31 min

Virginia average

3 h 53 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 49% of nursing staff and 30% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.1 pts worse1.51.41.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.1 pts worse1.51.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine8.6 pts better99.8%91.2%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine6.1 pts better99.4%93.3%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1 pts worse4.5%3.5%3.2%
Percentage of long-stay residents who have depressive symptoms2.7 pts better17.8%20.5%13.5%
Percentage of long-stay residents who lose too much weight2.6 pts worse7.9%5.3%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication15.8 pts worse36.5%20.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication39 pts worse53.2%14.2%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened7.3 pts better6.9%14.2%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased1.4 pts better13.1%14.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better0.1%0.4%0.7%
Percentage of long-stay residents with a urinary tract infection1.6 pts better0.0%1.6%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.3 pts worse21.6%21.3%18.3%
Percentage of long-stay residents with pressure ulcers1.7 pts worse6.1%4.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine9.2 pts better83.4%74.2%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.6 pts worse12.1%11.5%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.7 pts better0.6%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine14.6 pts better87.9%73.3%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission1 pts better21.0%22.0%23.4%

·

Who owns and runs it

11 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Virginia Care Holco LLC5% Or Greater Direct Ownership Interest · Organization100%3 facilities
Charles 1994 Family Grantor Trust5% Or Greater Indirect Ownership Interest · Organization0%40 facilities
Edward 1998 Family Grantor Trust5% Or Greater Indirect Ownership Interest · Organization0%38 facilities
Innovative Healthcare Management LLCOperational/Managerial Control · Organization0%3 facilities
Isva Holdings LLC5% Or Greater Indirect Ownership Interest · Organization0%5 facilities
Jkva Holdings LLC5% Or Greater Indirect Ownership Interest · Organization0%5 facilities
Lindsey, JasonOperational/Managerial Control · Individual0%1 facilities
Mlva Holdings LLC5% Or Greater Indirect Ownership Interest · Organization0%5 facilities
Rajchenbach, Moshe5% Or Greater Indirect Ownership Interest · Individual0%10 facilities
Rajchenbach, MosheW-2 Managing Employee · Individual0%10 facilities
Saul 2012 Family Grantor Trust5% Or Greater Indirect Ownership Interest · Organization0%39 facilities

·

Fire safety

22 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke8F
  1. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    December 12, 2025 · K372 · Corrected March 27, 2026

  2. E

    Have approved installation, maintenance and testing program for fire alarm systems.

    June 30, 2023 · K345 · Corrected August 21, 2023

  3. E

    Inspect, test, and maintain automatic sprinkler systems.

    June 30, 2023 · K353 · Corrected August 21, 2023

  4. D

    Install corridor and hallway doors that block smoke.

    June 30, 2023 · K363 · Corrected August 21, 2023

  5. F

    Inspect, test, and maintain automatic sprinkler systems.

    June 10, 2021 · K353 · Corrected August 5, 2021

  6. F

    Install corridor and hallway doors that block smoke.

    June 10, 2021 · K363 · Corrected August 5, 2021

  7. E

    Have approved installation, maintenance and testing program for fire alarm systems.

    June 10, 2021 · K345 · Corrected August 5, 2021

  8. D

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    June 10, 2021 · K372 · Corrected August 5, 2021

Egress5F
  1. F

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    June 30, 2023 · K222 · Corrected November 29, 2023

  2. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    June 30, 2023 · K211 · Corrected August 21, 2023

  3. E

    Have properly located and lighted "Exit" signs.

    June 30, 2023 · K293 · Corrected September 29, 2023

  4. F

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    June 10, 2021 · K211 · Corrected August 5, 2021

  5. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    June 10, 2021 · K222 · Corrected August 5, 2021

Miscellaneous4F
  1. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    June 30, 2023 · K761 · Corrected November 29, 2023

  2. D

    Provide a written emergency evacuation plan.

    June 30, 2023 · K711 · Corrected August 21, 2023

  3. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    June 10, 2021 · K761 · Corrected September 22, 2021

  4. D

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    June 10, 2021 · K741 · Corrected August 5, 2021

Gas, Vacuum, and Electrical Systems3F
  1. E

    Have generator or other power source capable of supplying service within 10 seconds.

    June 30, 2023 · K918 · Corrected September 29, 2023

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    June 10, 2021 · K918 · Corrected August 5, 2021

  3. E

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    June 10, 2021 · K914 · Corrected August 5, 2021

Services2E
  1. D

    Have properly installed electrical wiring and gas equipment.

    June 30, 2023 · K511 · Corrected August 21, 2023

  2. E

    Have properly installed electrical wiring and gas equipment.

    June 10, 2021 · K511 · Corrected August 5, 2021

·

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