Federal inspection record · CMS data as of October 1, 2026
Valencia Hills Health And Rehabilitation Center
1350 Sleepy Hill Rd, Lakeland, FL · (863) 858-4402
- Cited for abuse (CMS abuse icon)
- Certified beds
- 249
- Residents per day
- 204
- Ownership
- For-Profit
- Chain
- Summit Care
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- February 16, 1977
1
How this home got 1 star
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Florida.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change (already 1)
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★1 of 5
Matches the rating CMS publishes on Care Compare.
This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.
2
Where it sits among Florida homes
Valencia Hills Health And Rehabilitation Center carries 171 inspection points. That is fewer than 7% of Florida's 691 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Florida: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–8 pts
- 4★ 8–25 pts
- 3★ 25–46 pts
- 2★ 46–85 pts
- 1★ over 85 pts
Bars show every rated home in Florida by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
47 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (3)
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
J
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
-
J
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Quality of Life and Care11E
- E
Provide activities to meet all resident's needs.
- D
Assist a resident in gaining access to vision and hearing services.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide care or services that was trauma informed and/or culturally competent.
- E
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights7E
- E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D
Reasonably accommodate the needs and preferences of each resident.
- D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- D
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
- D
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning6E
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
PASARR screening for Mental disorders or Intellectual Disabilities
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- E
PASARR screening for Mental disorders or Intellectual Disabilities
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration5E
- D
Provide timely, quality laboratory services/tests to meet the needs of residents.
- E
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
- E
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
- E
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
- E
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Freedom from Abuse, Neglect, and Exploitation3D
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Nutrition and Dietary3F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D
Dispose of garbage and refuse properly.
Pharmacy Service3E
- D
Ensure medication error rates are not 5 percent or greater.
- E
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental3F
- E
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
- F
Keep all essential equipment working safely.
- E
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Infection Control2E
- E
Provide and implement an infection prevention and control program.
- D
Provide and implement an infection prevention and control program.
Nursing and Physician Services1E
- E
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspection history
2026-04-30
23 health deficiencies · 5 fire-safety deficiencies
Top issue: Quality of Life and Care (7 deficiencies)
2024-03-07
13 health deficiencies · 2 fire-safety deficiencies
Top issue: Quality of Life and Care (3 deficiencies)
2021-10-29
11 health deficiencies · 0 fire-safety deficiencies
Top issue: Quality of Life and Care (3 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 50 min of nursing staff time a day, 36 min of it from a registered nurse.
This home
3 h 50 min
Florida average
3 h 51 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 54% of nursing staff and 58% of registered nurses left in the past year, along with 1 administrator.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$62,766 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2026-04-30 | Fine | $18,470 |
| 2025-12-03 | Fine | $7,660 |
| 2025-12-03 | Fine | $12,400 |
| 2024-03-07 | Fine | $14,918 |
| 2023-11-16 | Fine | $4,659 |
| 2023-11-16 | Fine | $4,659 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.3 pts better | 1.7 | 2.0 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.4 pts better | 0.7 | 1.1 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.5 pts better | 99.9% | 98.4% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.6 pts better | 100.0% | 99.4% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1 pts worse | 3.5% | 2.5% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms2.2 pts better | 3.2% | 5.4% | 13.5% |
| Percentage of long-stay residents who lose too much weight0.8 pts worse | 6.3% | 5.5% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication6.7 pts better | 7.2% | 13.9% | 19.5% |
| Percentage of long-stay residents who were physically restrainedAbout the same | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened4.5 pts better | 3.9% | 8.4% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased3.5 pts better | 4.8% | 8.3% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better | 0.0% | 0.3% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.6 pts better | 0.0% | 0.6% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence5.9 pts better | 3.6% | 9.5% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.1 pts better | 3.3% | 4.4% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine3.6 pts better | 99.2% | 95.6% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit0.8 pts better | 8.1% | 8.9% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.3 pts worse | 1.7% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine1.9 pts worse | 94.4% | 96.3% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission3.6 pts better | 22.2% | 25.8% | 23.4% |
·
Who owns and runs it
16 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Lakeland Holding Company LLC | 5% Or Greater Direct Ownership Interest · Organization | 100% | 1 facilities |
| Ayala, Cynthia | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Ayala, Cynthia | Adp Of The SNF · Individual | 0% | 1 facilities |
| Ch Summit Care Holdings LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 8 facilities |
| Davis, Alan | 5% Or Greater Indirect Ownership Interest · Individual | 0% | 6 facilities |
| Davis, Alan | Corporate Director · Individual | 0% | 6 facilities |
| Madison SNF Operations LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 4 facilities |
| Mcmanus, John | Corporate Director · Individual | 0% | 10 facilities |
| Mcmanus, John | Adp Of The SNF · Individual | 0% | 10 facilities |
| Mitchell, Joseph | 5% Or Greater Indirect Ownership Interest · Individual | 0% | 6 facilities |
| Seam Ny 2020 Trust | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 11 facilities |
| Sk Summit Care Ii Holdings LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 8 facilities |
| Summit Care Group Ii Operations Holdings LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 8 facilities |
| Summit Care Management LLC | Operational/Managerial Control · Organization | 0% | 10 facilities |
| Summit Care Management LLC | Adp Of The SNF · Organization | 0% | 10 facilities |
| Vailoces, V J | Adp Of The SNF · Individual | 0% | 1 facilities |
·
Fire safety
7 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke3F
- F
Inspect, test, and maintain automatic sprinkler systems.
- D
Provide properly protected cooking facilities.
- D
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress2D
- D
Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D
Have exits that are accessible at all times.
Emergency Preparedness1D
- D
Establish policies and procedures for volunteers.
Gas, Vacuum, and Electrical Systems1D
- D
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
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Other homes nearby
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Manor At Carpenters, The
Lakeland, FL
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 4 h 17 min
- Fines
- $24,252
-
The Club At Lake Gibson
Lakeland, FL · Gold Fl Trust Ii
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 35 min
- Fines
- $0
-
Wedgewood Healthcare And Rehabilitation Center
Lakeland, FL
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 20 min
- Fines
- $0