Flushing, NY

Union Plaza Care Center

4-star overall rating with 4-star inspections with 5 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

33 23 Union Street, Flushing, NY

(718) 670-0700

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

280

Certified beds

Average residents

266

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1996-08-28

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.57

Registered nurse staffing · state 0.70 · national 0.68

LPN hours / resident day

0.55

Licensed practical nurse staffing · state 0.78 · national 0.87

Aide hours / resident day

2.04

Nurse aide staffing · state 2.20 · national 2.35

Total nurse hours

3.16

All reported nurse hours · state 3.65 · national 3.89

Licensed hours

1.12

RN + LPN hours · state 1.47 · national 1.54

Weekend hours

2.81

Weekend nurse staffing · state 3.16 · national 3.43

Weekend RN hours

0.34

Weekend registered nurse coverage · state 0.47 · national 0.47

Physical therapist

0.06

Reported PT staffing · state 0.11 · national 0.07

Adjusted RN hours

0.51

CMS adjusted RN staffing hours

Adjusted total hours

2.84

CMS adjusted total nurse staffing hours

Case-mix index

1.52

Higher values indicate more complex resident acuity

RN turnover

17%

Annual RN turnover · state 41% · national 45%

Total nurse turnover

22%

Annual nurse turnover · state 41% · national 46%

SNF VBP

Value-based purchasing

Program rank

1,467

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

56.50

Composite VBP score used to determine payment impact.

Payment multiplier

1.0116

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

8.50

Baseline 22.02% · Performance 17.53% · Measure score 8.50 · Achievement 8.42 · Improvement 8.50

Healthcare-associated infections

4.10

Baseline 9.05% · Performance 7.18% · Measure score 4.10 · Achievement 2.18 · Improvement 4.10

Total nurse turnover

10

Baseline 25.64% · Performance 19.58% · Measure score 10 · Achievement 10 · Improvement 9

Adjusted total nurse staffing

0

Baseline 2.96 hours · Performance 2.94 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure	Facility	National	Note
Potentially preventable 30-day readmission	9.11%	10.72% 1.6 pts better	No Different than the National Rate · Eligible stays 267 · Observed rate 6.74% · Lower 95% interval 6.5%
Discharge to community	41.62%	50.57% 9 pts worse	Worse than the National Rate · Eligible stays 267 · Observed rate 36.33% · Lower 95% interval 34.21%
Medicare spending per beneficiary	1.65	1.02 0.6 pts worse
Drug regimen review with follow-up	79.89%	95.27% 15.4 pts worse	Numerator 282 · Denominator 353
Falls with major injury	1.13%	0.77% 0.4 pts worse	Numerator 4 · Denominator 353
Discharge self-care score	48.06%	53.69% 5.6 pts worse	Numerator 124 · Denominator 258
Discharge mobility score	54.65%	50.94% 3.7 pts better	Numerator 141 · Denominator 258
Pressure ulcers or injuries, new or worsened	0.85%	2.29% 1.4 pts better	Numerator 3 · Denominator 353 · Adjusted rate 0.54%
Healthcare-associated infections requiring hospitalization	7.18%	7.12% 0.1 pts worse	No Different than the National Rate · Eligible stays 187 · Observed rate 8.02% · Lower 95% interval 4.9%
Staff COVID-19 vaccination coverage	0%	8.2% 8.2 pts worse	Numerator 0 · Denominator 425
Staff flu vaccination coverage	57.09%	42% 15.1 pts better	Numerator 157 · Denominator 275
Discharge function score	43.02%	56.45% 13.4 pts worse	Numerator 111 · Denominator 258
Transfer of health information to provider	99.58%	95.95% 3.6 pts better	Numerator 239 · Denominator 240
Transfer of health information to patient	Not Available	96.28%	Numerator Not Available · Denominator 7 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date	38.86%	25.2% 13.7 pts better	Numerator 75 · Denominator 193

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Number of hospitalizations per 1000 long-stay resident days	2.0	1.7 0.3 pts worse	1.9 0.1 pts worse	Long Stay · 20240701-20250630 · Adjusted 2.0 · Observed 1.7 · Expected 1.6 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days	1.6	1.3 0.3 pts worse	1.8 0.2 pts better	Long Stay · 20240701-20250630 · Adjusted 1.6 · Observed 1.0 · Expected 1.1 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	98.6%	91.2% 7.4 pts better	93.4% 5.2 pts better	Long Stay · 2024Q4-2025Q3 · Q1 97.9% · Q2 98.2% · Q3 99.0% · Q4 99.5% · 4Q avg 98.6%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	99.2%	95.3% 3.9 pts better	95.5% 3.7 pts better	Long Stay · 2024Q3-2025Q2 · 4Q avg 99.2%
Percentage of long-stay residents experiencing one or more falls with major injury	3.0%	3.0% About the same	3.3% 0.3 pts better	Long Stay · 2024Q4-2025Q3 · Q1 3.8% · Q2 3.1% · Q3 1.9% · Q4 2.9% · 4Q avg 3.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms	45.8%	18.5% 27.3 pts worse	11.4% 34.4 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 46.3% · Q2 41.2% · Q3 41.7% · Q4 54.1% · 4Q avg 45.8%
Percentage of long-stay residents who lose too much weight	4.8%	6.1% 1.3 pts better	5.4% 0.6 pts better	Long Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 6.0% · Q3 5.4% · Q4 4.3% · 4Q avg 4.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication	2.0%	13.5% 11.5 pts better	19.6% 17.6 pts better	Long Stay · 2024Q4-2025Q3 · Q1 1.3% · Q2 2.3% · Q3 1.5% · Q4 2.9% · 4Q avg 2.0%
Percentage of long-stay residents who received an antipsychotic medication	7.0%	14.8% 7.8 pts better	16.7% 9.7 pts better	Long Stay · 2024Q4-2025Q3 · Q1 7.0% · Q2 8.6% · Q3 6.4% · Q4 5.8% · 4Q avg 7.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained	0.0%	0.2% 0.2 pts better	0.1% 0.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened	15.1%	15.1% About the same	16.3% 1.2 pts better	Long Stay · 2024Q4-2025Q3 · Q1 13.2% · Q2 19.2% · Q3 19.0% · Q4 8.1% · 4Q avg 15.1% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased	18.8%	15.5% 3.3 pts worse	14.9% 3.9 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 20.0% · Q2 20.4% · Q3 20.2% · Q4 14.3% · 4Q avg 18.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder	0.5%	0.6% 0.1 pts better	1.0% 0.5 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.4% · Q2 0.4% · Q3 0.4% · Q4 0.7% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection	1.7%	1.4% 0.3 pts worse	1.7% About the same	Long Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 1.9% · Q3 1.0% · Q4 1.0% · 4Q avg 1.7% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	28.1%	20.8% 7.3 pts worse	19.8% 8.3 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 31.2% · Q2 29.6% · Q3 25.1% · Q4 26.1% · 4Q avg 28.1%
Percentage of long-stay residents with pressure ulcers	3.9%	6.9% 3 pts better	5.1% 1.2 pts better	Long Stay · 2024Q4-2025Q3 · Q1 4.4% · Q2 4.4% · Q3 4.8% · Q4 1.6% · 4Q avg 3.9% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	85.1%	76.7% 8.4 pts better	81.7% 3.4 pts better	Short Stay · 2024Q4-2025Q3 · Q1 65.7% · Q2 80.8% · Q3 91.9% · Q4 95.8% · 4Q avg 85.1%
Percentage of short-stay residents who had an outpatient emergency department visit	6.6%	9.7% 3.1 pts better	12.0% 5.4 pts better	Short Stay · 20240701-20250630 · Adjusted 6.6% · Observed 6.2% · Expected 10.6% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication	1.2%	1.2% About the same	1.6% 0.4 pts better	Short Stay · 2024Q4-2025Q3 · Q1 1.4% · Q2 1.7% · Q3 1.0% · Q4 0.9% · 4Q avg 1.2% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	83.8%	78.8% 5 pts better	79.7% 4.1 pts better	Short Stay · 2024Q3-2025Q2 · 4Q avg 83.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission	17.7%	20.6% 2.9 pts better	23.9% 6.2 pts better	Short Stay · 20240701-20250630 · Adjusted 17.7% · Observed 20.5% · Expected 27.6% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-08-28 · Fire 2024-08-28

5 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

4 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Cycle 2 Health 2023-03-28 · Fire 2023-03-28

1 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

6 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 3 Health 2020-03-11 · Fire 2020-03-11

3 health deficiencies

Top issue: Infection Control (1 deficiency)

2 fire-safety deficiencies

Top issue: Miscellaneous (1 deficiency)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2024-08-28

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2024-10-21

E · Potential for more than minimal harm 2024-08-28

K915 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper power supply for life support equipment.

Corrected 2024-10-22

D · Potential for more than minimal harm 2024-08-28

K912 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have power receptacles that are properly grounded.

Corrected 2024-09-29

D · Potential for more than minimal harm 2024-08-28

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-09-04

E · Potential for more than minimal harm 2023-03-28

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-05-15

D · Potential for more than minimal harm 2023-03-28

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2023-04-27

D · Potential for more than minimal harm 2023-03-28

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-05-11

D · Potential for more than minimal harm 2023-03-28

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2023-05-14

D · Potential for more than minimal harm 2023-03-28

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-05-15

D · Potential for more than minimal harm 2023-03-28

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2023-05-11

D · Potential for more than minimal harm 2020-03-11

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2020-04-20

D · Potential for more than minimal harm 2020-03-11

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2020-04-20

Inspection history

Recent health citations

D · Potential for more than minimal harm 2024-08-28

F553 · Resident Rights Deficiencies

Health

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2024-10-22

D · Potential for more than minimal harm 2024-08-28

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-10-22

D · Potential for more than minimal harm 2024-08-28

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-10-22

D · Potential for more than minimal harm 2024-08-28

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-22

B · Minimal harm 2024-08-28

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2024-10-22

D · Potential for more than minimal harm 2023-03-28

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-03-28

E · Potential for more than minimal harm 2020-03-11

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2020-04-27

D · Potential for more than minimal harm 2020-03-11

F808 · Nutrition and Dietary Deficiencies

Health

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2020-04-27

D · Potential for more than minimal harm 2020-03-11

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2020-04-27

Penalties and ownership