Federal inspection record · CMS data as of October 1, 2026

Twin Ports Health Services

1612 N 37th St, Superior, WI · (715) 392-5144

  • CMS high-performer trophy

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
90
Residents per day
78
Ownership
For-Profit
Chain
North Shore Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
June 14, 1984

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Wisconsin.

  2. Staffing

    +1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Wisconsin homes

Twin Ports Health Services carries 20 inspection points. That is fewer than 81% of Wisconsin's 321 rated homes.

5★4★3★2★1★+10 homes above 397.2505102550100200inspection points → fewer is better on the leftThis home · 20 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Wisconsin: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–11 pts
  • 4★ 11–37 pts
  • 3★ 37–76 pts
  • 2★ 76–130.75 pts
  • 1★ over 130.75 pts

Bars show every rated home in Wisconsin by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

10 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 8 4 pts
E 1 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care4D
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 22, 2026 · Standard · F684 · Corrected February 20, 2026

  2. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    January 22, 2026 · Standard · F686 · Corrected February 20, 2026

  3. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 18, 2025 · Complaint · F689 · Corrected August 15, 2025

  4. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    September 13, 2023 · Standard · F690 · Corrected October 11, 2023

Infection Control2E
  1. E

    Provide and implement an infection prevention and control program.

    January 22, 2026 · Standard · F880 · Corrected February 20, 2026

  2. D

    Provide and implement an infection prevention and control program.

    September 13, 2023 · Standard · F880 · Corrected October 11, 2023

Resident Rights2D
  1. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    September 25, 2024 · Standard · F623 · Corrected October 23, 2024

  2. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    September 25, 2024 · Standard · F625 · Corrected October 23, 2024

Nutrition and Dietary1F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 25, 2024 · Standard · F812 · Corrected October 23, 2024

Resident Assessment and Care Planning1D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    September 25, 2024 · Standard · F656 · Corrected October 23, 2024

Inspection history

  1. 2026-01-22

    3 health deficiencies · 1 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  2. 2024-09-25

    5 health deficiencies · 4 fire-safety deficiencies

    Top issue: Resident Rights (2 deficiencies)

  3. 2023-09-13

    2 health deficiencies · 4 fire-safety deficiencies

    Top issue: Infection Control (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 3 h 34 min of nursing staff time a day, 1 h 10 min of it from a registered nurse.

This home

3 h 34 min

Wisconsin average

4 h 15 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 22% of nursing staff and 18% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.3 pts worse1.91.61.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.4 pts better1.82.21.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.6 pts better99.6%96.0%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.4 pts better100.0%95.6%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.1 pts better3.2%3.3%3.2%
Percentage of long-stay residents who have depressive symptoms6 pts better0.0%6.0%13.5%
Percentage of long-stay residents who lose too much weight0.3 pts better4.6%4.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication1.2 pts better15.6%16.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication4.7 pts worse20.6%15.9%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened11.4 pts better5.6%17.0%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased10.7 pts better5.1%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1.9 pts better0.0%1.9%0.7%
Percentage of long-stay residents with a urinary tract infection0.2 pts worse2.9%2.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.5 pts better19.1%23.6%18.3%
Percentage of long-stay residents with pressure ulcers1.6 pts better3.3%4.9%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine9.2 pts better96.1%86.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.9 pts worse17.5%15.6%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication3.3 pts worse4.5%1.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine15.8 pts better98.0%82.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission8.4 pts better14.1%22.5%23.4%

·

Who owns and runs it

31 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Baumann, TroyCorporate Officer · Individual0%56 facilities
Baumann, TroyOperational/Managerial Control · Individual0%56 facilities
Belongia, ChristinaOperational/Managerial Control · Individual0%45 facilities
Cibc Bank Usa5% Or Greater Security Interest · Organization0%208 facilities
Cibc Bank UsaOperational/Managerial Control · Organization0%208 facilities
CliftonlarsonallenOperational/Managerial Control · Organization0%124 facilities
CliftonlarsonallenAdp Of The SNF · Organization0%124 facilities
Continuum Therapy Partners LLCOperational/Managerial Control · Organization0%45 facilities
Continuum Therapy Partners LLCAdp Of The SNF · Organization0%45 facilities
Gee, DarrenOperational/Managerial Control · Individual0%45 facilities
Gee, DarrenAdp Of The SNF · Individual0%45 facilities
Gph Superior LLCAdp Of The SNF · Organization0%1 facilities
Greer, LaurenOperational/Managerial Control · Individual0%46 facilities
Greer, LaurenAdp Of The SNF · Individual0%46 facilities
Hoehn, JeffreyCorporate Officer · Individual0%57 facilities
Hoehn, JeffreyOperational/Managerial Control · Individual0%57 facilities
Johnson, VianaOperational/Managerial Control · Individual0%1 facilities
Johnson, VianaAdp Of The SNF · Individual0%1 facilities
North Shore Healthcare LLCOperational/Managerial Control · Organization0%55 facilities
North Shore Healthcare LLCAdp Of The SNF · Organization0%55 facilities
Nsh Rehab LLCOperational/Managerial Control · Organization0%43 facilities
Nsh Rehab LLCAdp Of The SNF · Organization0%43 facilities
Nshc Wisconsin LLC5% Or Greater Direct Ownership Interest · Organization0%14 facilities
Nshc Wisconsin LLCAdp Of The SNF · Organization0%14 facilities
Patzer, ColleenOperational/Managerial Control · Individual0%45 facilities
Patzer, ColleenAdp Of The SNF · Individual0%45 facilities
Purtell, BrianOperational/Managerial Control · Individual0%46 facilities
Purtell, BrianAdp Of The SNF · Individual0%46 facilities
Wiederin, JasonOperational/Managerial Control · Individual0%2 facilities
Wiederin, JasonAdp Of The SNF · Individual0%2 facilities
Wipfli LlpOperational/Managerial Control · Organization0%102 facilities

·

Fire safety

9 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke4F
  1. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    September 25, 2024 · K345 · Corrected February 19, 2025

  2. F

    Inspect, test, and maintain automatic sprinkler systems.

    September 25, 2024 · K353 · Corrected October 23, 2024

  3. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    September 13, 2023 · K321 · Corrected October 11, 2023

  4. C

    Install a fire alarm system that can be heard throughout the facility.

    September 13, 2023 · K341 · Corrected October 11, 2023

Egress3F
  1. F

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    September 25, 2024 · K222 · Corrected October 23, 2024

  2. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    September 25, 2024 · K211 · Corrected October 23, 2024

  3. F

    Have exits that are accessible at all times.

    September 13, 2023 · K271 · Corrected October 11, 2023

Gas, Vacuum, and Electrical Systems2D
  1. D

    Ensure proper usage of power strips and extension cords.

    January 22, 2026 · K920 · Corrected February 20, 2026

  2. D

    Meet requirements for the use of electrical equipment.

    September 13, 2023 · K919 · Corrected October 11, 2023

·

Other homes nearby

  1. Worst citation, 3 yrs
    F
    Nursing / resident / day
    3 h 58 min
    Fines
    $0
  2. Dove Healthcare - Superior

    Superior, WI · Dove Healthcare

    Worst citation, 3 yrs
    F
    Nursing / resident / day
    4 h 9 min
    Fines
    $0
  3. Franciscan Health Center

    Duluth, MN · St. Francis Health Services

    Worst citation, 3 yrs
    F
    Nursing / resident / day
    3 h 59 min
    Fines
    $0