Durham, CT

Twin Maples Healthcare, Inc

4-star overall rating with 3-star inspections with $24,928 in total fines with 10 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

809 New Haven Road #r, Durham, CT

(860) 349-1041

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

44

Certified beds

Average residents

42

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2003-03-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.82

Registered nurse staffing

LPN hours / resident day

0.33

Licensed practical nurse staffing

Aide hours / resident day

1.97

Nurse aide staffing

Weekend hours

2.87

Weekend nurse staffing

RN turnover

0%

Annual RN turnover

Total nurse turnover

39%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.5
2.1
0.6 pts better
1.9
0.4 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 0.6
1.5
0.9 pts better
1.8
1.2 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.1%
87.5%
10.6 pts better
93.4%
4.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
93.5%
6.5 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 4.4%
3.4%
1 pts worse
3.3%
1.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 0.0%
17.1%
17.1 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 2.0%
6.4%
4.4 pts better
5.4%
3.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 14.5%
17.3%
2.8 pts better
19.6%
5.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 28.9%
19.4%
9.5 pts worse
16.7%
12.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 9.3%
18.1%
8.8 pts better
16.3%
7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 8.2%
18.4%
10.2 pts better
14.9%
6.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 3.2%
0.9%
2.3 pts worse
1.0%
2.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.0%
1.7%
1.7 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 25.9%
24.8%
1.1 pts worse
19.8%
6.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 1.5%
4.4%
2.9 pts better
5.1%
3.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 90.5%
70.5%
20 pts better
81.7%
8.8 pts better
Short Stay · 2024Q4-2025Q3

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-22 · Fire 2023-06-22

10 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

3 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 2 Health 2023-06-22 · Fire 2021-07-14

13 health deficiencies

Top issue: Pharmacy Service (4 deficiencies)

1 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 3 Health 2021-07-14 · Fire 2019-07-02

3 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2023-06-22

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-07-27

D · Potential for more than minimal harm 2023-06-22

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-07-27

D · Potential for more than minimal harm 2023-06-22

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-07-27

D · Potential for more than minimal harm 2021-07-14

K271 · Egress Deficiencies

Fire Safety

Have exits that are accessible at all times.

Corrected 2021-07-26

D · Potential for more than minimal harm 2019-07-02

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2019-07-29

D · Potential for more than minimal harm 2019-07-02

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2019-07-22

Inspection history

Recent health citations

G · Actual harm 2025-10-09

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-12-05

D · Potential for more than minimal harm 2025-10-09

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-10-21

D · Potential for more than minimal harm 2025-07-03

F808 · Nutrition and Dietary Deficiencies

Health

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2025-07-16

E · Potential for more than minimal harm 2025-05-22

F730 · Nursing and Physician Services Deficiencies

Health

Observe each nurse aide's job performance and give regular training.

Corrected 2025-06-09

D · Potential for more than minimal harm 2025-05-22

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-06-09

D · Potential for more than minimal harm 2025-05-22

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-06-09

D · Potential for more than minimal harm 2025-05-22

F678 · Quality of Life and Care Deficiencies

Health

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Corrected 2025-06-09

D · Potential for more than minimal harm 2025-05-22

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2025-06-09

D · Potential for more than minimal harm 2025-05-22

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-06-09

D · Potential for more than minimal harm 2025-05-22

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-06-09

E · Potential for more than minimal harm 2024-11-12

F636 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2024-12-03

D · Potential for more than minimal harm 2024-08-13

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-09-30

D · Potential for more than minimal harm 2024-02-02

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-02-20

D · Potential for more than minimal harm 2024-02-02

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-02-20

E · Potential for more than minimal harm 2023-06-22

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-08-09

D · Potential for more than minimal harm 2023-06-22

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-08-09

D · Potential for more than minimal harm 2023-06-22

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-08-08

D · Potential for more than minimal harm 2023-06-22

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-08-09

D · Potential for more than minimal harm 2023-06-22

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-08-09

D · Potential for more than minimal harm 2023-06-22

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-08-09

D · Potential for more than minimal harm 2023-06-22

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-08-09

D · Potential for more than minimal harm 2023-06-22

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-08-09

D · Potential for more than minimal harm 2023-06-22

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2023-08-09

D · Potential for more than minimal harm 2023-06-22

F810 · Nutrition and Dietary Deficiencies

Health

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Corrected 2023-08-09

C · Minimal harm 2023-06-22

F922 · Environmental Deficiencies

Health

Have enough backup water supply for essential areas of the nursing home.

Corrected 2023-08-09

D · Potential for more than minimal harm 2021-07-14

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2021-07-30

Penalties and ownership

What sits behind the stars

$24,928 2025-10-09

Fine

Fine · fine $24,928

Fine

Ownership

Jackson, Shelley

5% Or Greater Direct Ownership Interest · Individual

50% 1 facilities 1997-10-01
Jackson, Theodore

5% Or Greater Direct Ownership Interest · Individual

50% 1 facilities 1997-10-01
Caron, John

Operational/Managerial Control · Individual

0% 1 facilities 2022-04-06
D'amico, Michele

Operational/Managerial Control · Individual

0% 1 facilities 1997-01-13
Jackson, Shelley

Operational/Managerial Control · Individual

0% 1 facilities 1997-10-01
Jackson, Shelley

Corporate Officer · Individual

0% 1 facilities 1997-10-01
Jackson, Theodore

Operational/Managerial Control · Individual

0% 1 facilities 1997-10-01
Jackson, Theodore

Corporate Officer · Individual

0% 1 facilities 1997-10-01
Walaliyadda, Anuruddha

Operational/Managerial Control · Individual

0% 1 facilities 2016-11-01

Nearby options

Other facilities in reach

#1

Connecticut Baptist Homes, Inc

Meriden, CT

2-star overall rating with 2-star inspections with $13,627 in total fines with 5 recent health deficiencies

Overall
2 / 5
Health
2 / 5
Staffing
4 / 5
Fines
$13,627
#2

Apple Rehab Coccomo

Meriden, CT

2-star overall rating with 2-star inspections with $14,069 in total fines with 14 recent health deficiencies

Overall
2 / 5
Health
2 / 5
Staffing
2 / 5
Fines
$14,069
#3

Complete Care At Meriden

Meriden, CT

4-star overall rating with 3-star inspections with $8,827 in total fines with 13 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
3 / 5
Staffing
2 / 5
Fines
$8,827

Jump out

Supporting pages