13 health deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
6 fire-safety deficiencies
Top issue: Egress (2 deficiencies)
Meriden, CT
4-star overall rating with 3-star inspections with $8,827 in total fines with 13 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle
845 Paddock Ave, Meriden, CT
(203) 238-2645
Overall
4 / 5
CMS overall stars
Health inspections
3 / 5
Survey and complaint cycles
Staffing
2 / 5
RN + nurse staffing
Quality measures
5 / 5
Resident outcomes and process measures
Quick facts
Beds
115
Certified beds
Average residents
106
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Complete Care
Operator or chain grouping
Approved since
1972-03-01
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Chain footprint
85 facilities
Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
RN hours / resident day
0.66
Registered nurse staffing · state 0.70 · national 0.68
LPN hours / resident day
0.81
Licensed practical nurse staffing · state 0.84 · national 0.87
Aide hours / resident day
1.97
Nurse aide staffing · state 2.28 · national 2.35
Total nurse hours
3.43
All reported nurse hours · state 3.83 · national 3.89
Licensed hours
1.46
RN + LPN hours · state 1.54 · national 1.54
Weekend hours
2.95
Weekend nurse staffing · state 3.41 · national 3.43
Weekend RN hours
0.37
Weekend registered nurse coverage · state 0.46 · national 0.47
Physical therapist
0.04
Reported PT staffing · state 0.08 · national 0.07
Adjusted RN hours
0.56
CMS adjusted RN staffing hours
Adjusted total hours
2.92
CMS adjusted total nurse staffing hours
Case-mix index
1.61
Higher values indicate more complex resident acuity
RN turnover
52%
Annual RN turnover · state 39% · national 45%
Total nurse turnover
35%
Annual nurse turnover · state 38% · national 46%
SNF VBP
Program rank
6,183
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
33.72
Composite VBP score used to determine payment impact.
Payment multiplier
0.9879
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
Readmission
4.32
Baseline 22.18% · Performance 19.70% · Measure score 4.32 · Achievement 3.75 · Improvement 4.32
Healthcare-associated infections
5.79
Baseline 7.11% · Performance 6.10% · Measure score 5.79 · Achievement 5.79 · Improvement 4.27
Total nurse turnover
Not reported
This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.
Adjusted total nurse staffing
0
Baseline 3.11 hours · Performance 2.79 hours · Measure score 0 · Achievement 0 · Improvement 0
SNF QRP
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 9.58% |
10.72%
1.1 pts better
|
No Different than the National Rate · Eligible stays 113 · Observed rate 8.85% · Lower 95% interval 6.34% |
| Discharge to community | 52.94% |
50.57%
2.4 pts better
|
No Different than the National Rate · Eligible stays 103 · Observed rate 44.66% · Lower 95% interval 43.25% |
| Medicare spending per beneficiary | 1.04 |
1.02
About the same
|
|
| Drug regimen review with follow-up | 100% |
95.27%
4.7 pts better
|
Numerator 108 · Denominator 108 |
| Falls with major injury | 0.93% |
0.77%
0.2 pts worse
|
Numerator 1 · Denominator 108 |
| Discharge self-care score | 69.77% |
53.69%
16.1 pts better
|
Numerator 60 · Denominator 86 |
| Discharge mobility score | 50% |
50.94%
0.9 pts worse
|
Numerator 43 · Denominator 86 |
| Pressure ulcers or injuries, new or worsened | 2.78% |
2.29%
0.5 pts worse
|
Numerator 3 · Denominator 108 · Adjusted rate 3.14% |
| Healthcare-associated infections requiring hospitalization | 6.1% |
7.12%
1 pts better
|
No Different than the National Rate · Eligible stays 73 · Observed rate 4.11% · Lower 95% interval 4.23% |
| Staff COVID-19 vaccination coverage | 0% |
8.2%
8.2 pts worse
|
Numerator 0 · Denominator 159 |
| Staff flu vaccination coverage | 54.77% |
42%
12.8 pts better
|
Numerator 109 · Denominator 199 |
| Discharge function score | 69.77% |
56.45%
13.3 pts better
|
Numerator 60 · Denominator 86 |
| Transfer of health information to provider | 100% |
95.95%
4 pts better
|
Numerator 45 · Denominator 45 |
| Transfer of health information to patient | 100% |
96.28%
3.7 pts better
|
Numerator 32 · Denominator 32 |
| Resident COVID-19 vaccinations up to date | 24.19% |
25.2%
1 pts worse
|
Numerator 15 · Denominator 62 |
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 1.1 |
2.1
1 pts better
|
1.9
0.8 pts better
|
Long Stay · 20240701-20250630 · Adjusted 1.1 · Observed 1.4 · Expected 2.4 · Used in QM five-star |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 1.0 |
1.5
0.5 pts better
|
1.8
0.8 pts better
|
Long Stay · 20240701-20250630 · Adjusted 1.0 · Observed 1.1 · Expected 1.9 · Used in QM five-star |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 89.4% |
87.5%
1.9 pts better
|
93.4%
4 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 87.4% · Q2 90.7% · Q3 90.7% · Q4 88.9% · 4Q avg 89.4% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 94.5% |
93.5%
1 pts better
|
95.5%
1 pts worse
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 94.5% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.5% |
3.4%
1.9 pts better
|
3.3%
1.8 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 3.4% · Q2 1.2% · Q3 1.3% · Q4 0.0% · 4Q avg 1.5% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 80.5% |
17.1%
63.4 pts worse
|
11.4%
69.1 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 66.2% · Q2 83.1% · Q3 88.9% · Q4 84.9% · 4Q avg 80.5% |
| Percentage of long-stay residents who lose too much weight | 3.6% |
6.4%
2.8 pts better
|
5.4%
1.8 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 5.1% · Q2 0.0% · Q3 2.7% · Q4 6.7% · 4Q avg 3.6% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 11.3% |
17.3%
6 pts better
|
19.6%
8.3 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 11.2% · Q2 10.0% · Q3 9.6% · Q4 14.3% · 4Q avg 11.3% |
| Percentage of long-stay residents who received an antipsychotic medication | 23.7% |
19.4%
4.3 pts worse
|
16.7%
7 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 23.9% · Q2 21.5% · Q3 23.8% · Q4 25.4% · 4Q avg 23.7% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.0%
About the same
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 14.7% |
18.1%
3.4 pts better
|
16.3%
1.6 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 10.6% · Q2 10.9% · Q3 24.8% · Q4 11.7% · 4Q avg 14.7% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 15.5% |
18.4%
2.9 pts better
|
14.9%
0.6 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 4.1% · Q2 11.4% · Q3 18.2% · Q4 29.0% · 4Q avg 15.5% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.3% |
0.9%
0.6 pts better
|
1.0%
0.7 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.1% · Q4 0.0% · 4Q avg 0.3% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 0.0% |
1.7%
1.7 pts better
|
1.7%
1.7 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 24.5% |
24.8%
0.3 pts better
|
19.8%
4.7 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 32.3% · Q2 25.5% · Q3 10.0% · Q4 29.1% · 4Q avg 24.5% |
| Percentage of long-stay residents with pressure ulcers | 3.2% |
4.4%
1.2 pts better
|
5.1%
1.9 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 6.6% · Q2 1.4% · Q3 3.3% · Q4 1.3% · 4Q avg 3.2% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 45.5% |
70.5%
25 pts worse
|
81.7%
36.2 pts worse
|
Short Stay · 2024Q4-2025Q3 · Q1 59.2% · Q2 51.8% · Q3 37.8% · Q4 35.7% · 4Q avg 45.5% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 4.4% |
11.1%
6.7 pts better
|
12.0%
7.6 pts better
|
Short Stay · 20240701-20250630 · Adjusted 4.4% · Observed 4.3% · Expected 11.1% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.8% |
1.5%
0.7 pts better
|
1.6%
0.8 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.0% · Q4 1.9% · 4Q avg 0.8% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 50.0% |
69.7%
19.7 pts worse
|
79.7%
29.7 pts worse
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 50.0% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 16.5% |
25.0%
8.5 pts better
|
23.9%
7.4 pts better
|
Short Stay · 20240701-20250630 · Adjusted 16.5% · Observed 15.2% · Expected 22.0% · Used in QM five-star |
Survey summary
Top issue: Quality of Life and Care (4 deficiencies)
6 fire-safety deficiencies
Top issue: Egress (2 deficiencies)
Top issue: Quality of Life and Care (7 deficiencies)
11 fire-safety deficiencies
Top issue: Gas and Vacuum and Electrical Systems (4 deficiencies)
Top issue: Pharmacy Service (3 deficiencies)
4 fire-safety deficiencies
Top issue: Egress (2 deficiencies)
Fire safety
Fire Safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2024-05-09
Fire Safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-05-09
Fire Safety
Provide properly protected cooking facilities.
Corrected 2024-05-09
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-05-09
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-05-09
Fire Safety
Meet requirements for the use of electrical equipment.
Corrected 2024-05-09
Fire Safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2022-02-03
Fire Safety
Provide a written emergency evacuation plan.
Corrected 2022-02-03
Fire Safety
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2022-02-03
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-02-03
Fire Safety
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2022-02-03
Fire Safety
List the names and contact information of those in the facility.
Corrected 2022-02-03
Fire Safety
Establish emergency prep training and testing.
Corrected 2022-02-03
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-02-03
Fire Safety
Have properly installed electrical wiring and gas equipment.
Corrected 2022-02-03
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2022-02-03
Fire Safety
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2022-02-03
Fire Safety
Install a fire alarm system that can be heard throughout the facility.
Corrected 2019-11-13
Fire Safety
Install proper backup exit lighting.
Corrected 2019-11-13
Fire Safety
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2019-11-13
Fire Safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2019-11-13
Inspection history
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-05-21
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-09-10
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-11-15
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-30
Health
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2024-05-30
Health
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-05-30
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-05-30
Health
Respond appropriately to all alleged violations.
Corrected 2024-05-30
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-05-30
Health
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-05-30
Health
Plan the resident's discharge to meet the resident's goals and needs.
Corrected 2024-05-30
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-05-30
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-30
Health
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-05-30
Health
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-05-30
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-05-30
Health
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected 2024-05-30
Health
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2024-05-30
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-03-22
Health
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2021-12-29
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2021-12-29
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2021-12-29
Health
Provide or obtain dental services for each resident.
Corrected 2021-12-29
Health
Provide or get specialized rehabilitative services as required for a resident.
Corrected 2021-12-29
Health
Respond appropriately to all alleged violations.
Corrected 2021-12-29
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2021-12-29
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2021-12-29
Health
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2021-12-29
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2021-12-29
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2021-12-29
Health
Dispose of garbage and refuse properly.
Corrected 2021-12-29
Health
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2019-10-07
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2019-10-07
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2019-10-07
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2019-10-07
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2019-10-07
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2019-10-07
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2019-10-07
Health
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2019-10-07
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2019-10-07
Penalties and ownership
Fine · fine $8,827
Fine
5% Or Greater Direct Ownership Interest · Organization
W-2 Managing Employee · Individual
5% Or Greater Indirect Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Organization
Corporate Officer · Individual
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