Federal inspection record · CMS data as of October 1, 2026

Twin Lakes Rehabilitation and Nursing

125 Buena Vista Circle, South Hill, VA · (434) 447-3151

CMS overall rating

3 of 5

Compare with a nearby home →
Certified beds
140
Residents per day
95
Ownership
Non-Profit
Chain
Eastern Healthcare Group
Medicare / Medicaid
Medicare + Medicaid
Certified since
October 14, 1987

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Virginia.

  2. Staffing

    −1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Virginia homes

Twin Lakes Rehabilitation and Nursing carries 28 inspection points. That is fewer than 79% of Virginia's 287 rated homes.

5★4★3★2★1★+9 homes above 494.7505102550100200400inspection points → fewer is better on the leftThis home · 28 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Virginia: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–16 pts
  • 4★ 16–45 pts
  • 3★ 45–76.5 pts
  • 2★ 76.5–168.75 pts
  • 1★ over 168.75 pts

Bars show every rated home in Virginia by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

27 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 3 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 14 4 pts
E 7 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 2 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (3)

  1. G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    May 30, 2019 · Standard inspection · Quality of Life and Care · F686 · Corrected July 12, 2019

  2. G

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    May 30, 2019 · Standard inspection · Quality of Life and Care · F688 · Corrected July 12, 2019

  3. G

    Provide enough food/fluids to maintain a resident's health.

    May 30, 2019 · Standard inspection · Quality of Life and Care · F692 · Corrected July 12, 2019

Everything else, by area of care

Quality of Life and Care8E
  1. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 3, 2023 · Standard · F684 · Corrected June 16, 2023

  2. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    May 3, 2023 · Standard · F686 · Corrected June 16, 2023

  3. D

    Provide safe and appropriate respiratory care for a resident when needed.

    May 3, 2023 · Standard · F695 · Corrected June 16, 2023

  4. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 30, 2019 · Standard · F684 · Corrected July 31, 2019

  5. E

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    May 30, 2019 · Standard · F690 · Corrected July 12, 2019

  6. E

    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

    May 30, 2019 · Standard · F691 · Corrected July 12, 2019

  7. D

    Provide safe and appropriate respiratory care for a resident when needed.

    May 30, 2019 · Standard · F695 · Corrected July 12, 2019

  8. D

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    May 30, 2019 · Standard · F744 · Corrected July 12, 2019

Resident Assessment and Care Planning6D
  1. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    May 3, 2023 · Standard · F657 · Corrected June 16, 2023

  2. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    June 10, 2021 · Standard · F655 · Corrected July 22, 2021

  3. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    June 10, 2021 · Standard · F842 · Corrected July 22, 2021

  4. D

    Ensure each resident receives an accurate assessment.

    May 30, 2019 · Standard · F641 · Corrected July 12, 2019

  5. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    May 30, 2019 · Standard · F656 · Corrected July 31, 2019

  6. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    May 30, 2019 · Standard · F842 · Corrected July 12, 2019

Infection Control3F
  1. D

    Provide and implement an infection prevention and control program.

    May 3, 2023 · Standard · F880 · Corrected June 16, 2023

  2. F

    Implement a program that monitors antibiotic use.

    May 30, 2019 · Standard · F881 · Corrected July 12, 2019

  3. C

    Provide and implement an infection prevention and control program.

    May 30, 2019 · Standard · F880 · Corrected July 12, 2019

Nursing and Physician Services3E
  1. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    June 10, 2021 · Standard · F725 · Corrected July 22, 2021

  2. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    May 30, 2019 · Standard · F725 · Corrected July 12, 2019

  3. C

    Post nurse staffing information every day.

    May 30, 2019 · Standard · F732 · Corrected July 12, 2019

Nutrition and Dietary2E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 10, 2021 · Standard · F812 · Corrected July 22, 2021

  2. D

    Dispose of garbage and refuse properly.

    June 10, 2021 · Standard · F814 · Corrected July 22, 2021

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    May 3, 2023 · Standard · F607 · Corrected June 16, 2023

Pharmacy Service1D
  1. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    May 30, 2019 · Standard · F756 · Corrected July 12, 2019

Inspection history

  1. 2023-05-03

    6 health deficiencies · 6 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  2. 2021-06-10

    5 health deficiencies · 4 fire-safety deficiencies

    Top issue: Nutrition and Dietary (2 deficiencies)

  3. 2019-05-30

    16 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (8 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 13 min of nursing staff time a day, 16 min of it from a registered nurse.

This home

3 h 13 min

Virginia average

3 h 53 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 60% of nursing staff and 79% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.7 pts worse2.11.41.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.4 pts worse1.81.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine31.7 pts worse59.5%91.2%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine14 pts worse79.3%93.3%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.7 pts worse4.2%3.5%3.2%
Percentage of long-stay residents who have depressive symptoms10 pts worse30.5%20.5%13.5%
Percentage of long-stay residents who lose too much weight0.2 pts better5.1%5.3%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication10 pts better10.7%20.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication0.8 pts worse15.0%14.2%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened0.3 pts better13.9%14.2%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased0.9 pts worse15.4%14.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better0.2%0.4%0.7%
Percentage of long-stay residents with a urinary tract infection1.3 pts better0.3%1.6%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.1 pts worse25.4%21.3%18.3%
Percentage of long-stay residents with pressure ulcers2 pts worse6.4%4.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine54.1 pts worse20.1%74.2%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit2.1 pts better9.4%11.5%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.5 pts better0.8%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine42.7 pts worse30.6%73.3%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission5.4 pts worse27.4%22.0%23.4%

·

Who owns and runs it

24 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Va SNF Operations Holdings 5 LLC5% Or Greater Direct Ownership Interest · Organization100%1 facilities
Lyam Eastern Holdco LLC5% Or Greater Indirect Ownership Interest · Organization45%1 facilities
Lyam Family Trust5% Or Greater Indirect Ownership Interest · Organization45%3 facilities
A&J Pomona Enterprises LLC5% Or Greater Indirect Ownership Interest · Organization10%1 facilities
A&J Pomona Enterprises LLCAdp Of The SNF · Organization0%1 facilities
Ackerman, ChristopherAdp Of The SNF · Individual0%1 facilities
Bankwell Bank5% Or Greater Security Interest · Organization0%12 facilities
Gittleson, LaylaIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%4 facilities
Gittleson, YehudaManaging Control - Governing Body · Individual0%4 facilities
Gittleson, YehudaCorporate Officer · Individual0%4 facilities
Gittleson, YehudaOperational/Managerial Control · Individual0%4 facilities
Lyam Eastern Holdco LLCAdp Of The SNF · Organization0%1 facilities
Lyam Family TrustAdp Of The SNF · Organization0%3 facilities
Samuels, ShondelManaging Control - Governing Body · Individual0%2 facilities
Samuels, ShondelAdp Of The SNF · Individual0%2 facilities
Shapiro, AkivaManaging Control - Governing Body · Individual0%18 facilities
Shapiro, AkivaCorporate Officer · Individual0%18 facilities
South Hill Va Propco LLCAdp Of The SNF · Organization0%1 facilities
Va SNF Master Consulting LLCOperational/Managerial Control · Organization0%4 facilities
Va SNF Master Consulting LLCAdp Of The SNF · Organization0%4 facilities
Va SNF Realty Holdings 5 LLCAdp Of The SNF · Organization0%1 facilities
Weinberg, ShelleyIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%1 facilities
Ydi Eastern Holdco LLCAdp Of The SNF · Organization0%3 facilities
Ydi Irrevocable TrustAdp Of The SNF · Organization0%3 facilities

·

Fire safety

12 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke4E
  1. E

    Have approved installation, maintenance and testing program for fire alarm systems.

    May 3, 2023 · K345 · Corrected June 27, 2023

  2. D

    Inspect, test, and maintain automatic sprinkler systems.

    May 3, 2023 · K353 · Corrected June 27, 2023

  3. D

    Install corridor and hallway doors that block smoke.

    May 3, 2023 · K363 · Corrected November 28, 2023

  4. E

    Install corridor and hallway doors that block smoke.

    May 30, 2019 · K363 · Corrected August 1, 2019

Services4F
  1. E

    Have elevators that firefighters can control in the event of a fire.

    May 3, 2023 · K531 · Corrected June 27, 2023

  2. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    June 10, 2021 · K521 · Corrected August 4, 2021

  3. D

    Have properly installed electrical wiring and gas equipment.

    June 10, 2021 · K511 · Corrected August 4, 2021

  4. E

    Have properly installed electrical wiring and gas equipment.

    May 30, 2019 · K511 · Corrected August 1, 2019

Egress2E
  1. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    May 3, 2023 · K222 · Corrected June 27, 2023

  2. E

    Have properly located and lighted "Exit" signs.

    June 10, 2021 · K293 · Corrected August 4, 2021

Miscellaneous2E
  1. E

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    May 3, 2023 · K761 · Corrected November 28, 2023

  2. D

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    June 10, 2021 · K761 · Corrected August 4, 2021

·

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