12 health deficiencies
Top issue: Quality of Life and Care (5 deficiencies)
2 fire-safety deficiencies
Top issue: Egress (1 deficiency)
Kansas City, MO
1-star overall rating with 2-star inspections with $26,072 in total fines with 12 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle
9191 N Ambassador Drive, Kansas City, MO
(816) 741-5570
Overall
1 / 5
CMS overall stars
Health inspections
2 / 5
Survey and complaint cycles
Staffing
1 / 5
RN + nurse staffing
Quality measures
3 / 5
Resident outcomes and process measures
Quick facts
Beds
120
Certified beds
Average residents
112
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Tutera Senior Living & Health Care
Operator or chain grouping
Approved since
2017-10-16
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Chain footprint
25 facilities
Chain averages 2 overall / 2 health / 2 staffing / 3 quality stars
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
RN hours / resident day
0.37
Registered nurse staffing · state 0.46 · national 0.68
LPN hours / resident day
0.88
Licensed practical nurse staffing · state 0.68 · national 0.87
Aide hours / resident day
2.38
Nurse aide staffing · state 2.33 · national 2.35
Total nurse hours
3.64
All reported nurse hours · state 3.47 · national 3.89
Licensed hours
1.26
RN + LPN hours · state 1.14 · national 1.54
Weekend hours
3.37
Weekend nurse staffing · state 3.04 · national 3.43
Weekend RN hours
0.28
Weekend registered nurse coverage · state 0.33 · national 0.47
Physical therapist
0.08
Reported PT staffing · state 0.05 · national 0.07
Adjusted RN hours
0.36
CMS adjusted RN staffing hours
Adjusted total hours
3.48
CMS adjusted total nurse staffing hours
Case-mix index
1.43
Higher values indicate more complex resident acuity
RN turnover
69%
Annual RN turnover · state 51% · national 45%
Total nurse turnover
62%
Annual nurse turnover · state 57% · national 46%
SNF VBP
Program rank
9,643
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
23.03
Composite VBP score used to determine payment impact.
Payment multiplier
0.9830
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
Readmission
0
Baseline 20.72% · Performance 22.71% · Measure score 0 · Achievement 0 · Improvement 0
Healthcare-associated infections
7.06
Baseline 5.92% · Performance 5.73% · Measure score 7.06 · Achievement 7.06 · Improvement 1.64
Total nurse turnover
0
Baseline 65.03% · Performance 63.64% · Measure score 0 · Achievement 0 · Improvement 0
Adjusted total nurse staffing
2.15
Baseline 3.66 hours · Performance 3.69 hours · Measure score 2.15 · Achievement 2.15 · Improvement 0
SNF QRP
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 12.8% |
10.72%
2.1 pts worse
|
No Different than the National Rate · Eligible stays 252 · Observed rate 14.68% · Lower 95% interval 9.65% |
| Discharge to community | 52.04% |
50.57%
1.5 pts better
|
No Different than the National Rate · Eligible stays 216 · Observed rate 50.46% · Lower 95% interval 45.74% |
| Medicare spending per beneficiary | 0.92 |
1.02
0.1 pts better
|
|
| Drug regimen review with follow-up | 99.27% |
95.27%
4 pts better
|
Numerator 136 · Denominator 137 |
| Falls with major injury | 1.46% |
0.77%
0.7 pts worse
|
Numerator 2 · Denominator 137 |
| Discharge self-care score | 59.57% |
53.69%
5.9 pts better
|
Numerator 56 · Denominator 94 |
| Discharge mobility score | 42.55% |
50.94%
8.4 pts worse
|
Numerator 40 · Denominator 94 |
| Pressure ulcers or injuries, new or worsened | 3.65% |
2.29%
1.4 pts worse
|
Numerator 5 · Denominator 137 · Adjusted rate 3.87% |
| Healthcare-associated infections requiring hospitalization | 5.72% |
7.12%
1.4 pts better
|
No Different than the National Rate · Eligible stays 116 · Observed rate 3.45% · Lower 95% interval 3.31% |
| Staff COVID-19 vaccination coverage | 1.97% |
8.2%
6.2 pts worse
|
Numerator 3 · Denominator 152 |
| Staff flu vaccination coverage | 20.77% |
42%
21.2 pts worse
|
Numerator 38 · Denominator 183 |
| Discharge function score | 63.83% |
56.45%
7.4 pts better
|
Numerator 60 · Denominator 94 |
| Transfer of health information to provider | 95.88% |
95.95%
0.1 pts worse
|
Numerator 93 · Denominator 97 |
| Transfer of health information to patient | 95.65% |
96.28%
0.6 pts worse
|
Numerator 22 · Denominator 23 |
| Resident COVID-19 vaccinations up to date | 54.17% |
25.2%
29 pts better
|
Numerator 39 · Denominator 72 |
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 3.3 |
2.1
1.2 pts worse
|
1.9
1.4 pts worse
|
Long Stay · 20240701-20250630 · Adjusted 3.3 · Observed 2.9 · Expected 1.6 · Used in QM five-star |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 1.3 |
2.3
1 pts better
|
1.8
0.5 pts better
|
Long Stay · 20240701-20250630 · Adjusted 1.3 · Observed 1.1 · Expected 1.4 · Used in QM five-star |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 67.8% |
84.8%
17 pts worse
|
93.4%
25.6 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 71.9% · Q2 65.9% · Q3 68.7% · Q4 64.7% · 4Q avg 67.8% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 88.8% |
90.9%
2.1 pts worse
|
95.5%
6.7 pts worse
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 88.8% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 4.1% |
4.1%
About the same
|
3.3%
0.8 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 5.6% · Q2 4.9% · Q3 2.4% · Q4 3.5% · 4Q avg 4.1% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 6.4% |
14.7%
8.3 pts better
|
11.4%
5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 5.3% · Q3 1.3% · Q4 18.3% · 4Q avg 6.4% |
| Percentage of long-stay residents who lose too much weight | 4.5% |
5.5%
1 pts better
|
5.4%
0.9 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 6.7% · Q2 5.5% · Q3 1.4% · Q4 4.5% · 4Q avg 4.5% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 31.0% |
25.3%
5.7 pts worse
|
19.6%
11.4 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 26.3% · Q2 29.7% · Q3 30.6% · Q4 38.2% · 4Q avg 31.0% |
| Percentage of long-stay residents who received an antipsychotic medication | 19.8% |
25.0%
5.2 pts better
|
16.7%
3.1 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 22.6% · Q2 20.7% · Q3 20.3% · Q4 15.5% · 4Q avg 19.8% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.0%
About the same
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 21.6% |
20.3%
1.3 pts worse
|
16.3%
5.3 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 42.1% · Q2 15.3% · Q3 17.3% · Q4 7.4% · 4Q avg 21.6% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 13.6% |
19.8%
6.2 pts better
|
14.9%
1.3 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 22.4% · Q2 12.2% · Q3 11.4% · Q4 7.5% · 4Q avg 13.6% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.6% |
1.4%
0.8 pts better
|
1.0%
0.4 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 1.2% · Q3 0.0% · Q4 0.0% · 4Q avg 0.6% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 3.6% |
2.6%
1 pts worse
|
1.7%
1.9 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 1.1% · Q2 4.9% · Q3 2.4% · Q4 6.0% · 4Q avg 3.6% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 22.1% |
18.1%
4 pts worse
|
19.8%
2.3 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 19.8% · Q2 31.0% · Q3 25.3% · Q4 12.9% · 4Q avg 22.1% |
| Percentage of long-stay residents with pressure ulcers | 4.8% |
5.0%
0.2 pts better
|
5.1%
0.3 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 2.1% · Q2 7.1% · Q3 5.4% · Q4 4.8% · 4Q avg 4.8% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 40.9% |
66.4%
25.5 pts worse
|
81.7%
40.8 pts worse
|
Short Stay · 2024Q4-2025Q3 · Q1 49.6% · Q2 35.8% · Q3 32.2% · Q4 47.3% · 4Q avg 40.9% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 13.6% |
13.4%
0.2 pts worse
|
12.0%
1.6 pts worse
|
Short Stay · 20240701-20250630 · Adjusted 13.6% · Observed 13.0% · Expected 10.7% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.9% |
2.2%
1.3 pts better
|
1.6%
0.7 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 0.6% · Q2 1.1% · Q3 1.0% · Q4 0.6% · 4Q avg 0.9% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 36.4% |
63.5%
27.1 pts worse
|
79.7%
43.3 pts worse
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 36.4% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 21.4% |
25.3%
3.9 pts better
|
23.9%
2.5 pts better
|
Short Stay · 20240701-20250630 · Adjusted 21.4% · Observed 20.9% · Expected 23.3% · Used in QM five-star |
Survey summary
Top issue: Quality of Life and Care (5 deficiencies)
2 fire-safety deficiencies
Top issue: Egress (1 deficiency)
Top issue: Quality of Life and Care (5 deficiencies)
10 fire-safety deficiencies
Top issue: Miscellaneous (3 deficiencies)
Top issue: Resident Rights (5 deficiencies)
11 fire-safety deficiencies
Top issue: Emergency Preparedness (3 deficiencies)
Fire safety
Fire Safety
Have horizontal exits used in accordance with safety requirements.
Corrected 2024-11-08
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-11-08
Fire Safety
Address subsistence needs for staff and patients.
Corrected 2023-10-03
Fire Safety
Conduct testing and exercise requirements.
Corrected 2023-10-03
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-10-03
Fire Safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-10-03
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2023-10-03
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-10-03
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2023-10-03
Fire Safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-10-03
Fire Safety
Have restrictions on the use of portable space heaters.
Corrected 2023-10-03
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2023-10-03
Fire Safety
Conduct testing and exercise requirements.
Corrected 2022-01-07
Fire Safety
Use approved construction type or materials.
Corrected 2022-01-07
Fire Safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2022-01-07
Fire Safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2022-01-07
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2022-01-07
Fire Safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2022-01-07
Fire Safety
Establish policies and procedures for sheltering.
Corrected 2022-01-07
Fire Safety
Establish roles under a Waiver declared by secretary.
Corrected 2022-01-07
Fire Safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2022-03-08
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-01-07
Fire Safety
Have restrictions on the use of portable space heaters.
Corrected 2022-01-07
Inspection history
Health
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Not marked corrected
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-01-31
Health
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2025-01-31
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-11-08
Health
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-11-08
Health
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2024-11-08
Health
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-11-08
Health
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-11-08
Health
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-11-08
Health
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2024-11-08
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-11-08
Health
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2024-11-08
Health
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-11-08
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-11-08
Health
Keep residents' personal and medical records private and confidential.
Corrected 2024-09-06
Health
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected 2024-07-10
Health
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2024-03-19
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-03-19
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-09-22
Health
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2023-09-22
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-09-22
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-09-22
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-09-22
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-09-22
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-09-22
Health
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-09-22
Health
Ensure that residents are free from significant medication errors.
Corrected 2023-09-22
Health
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2023-09-22
Health
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-09-22
Health
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected 2023-09-22
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-09-22
Health
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2023-09-22
Health
Assure the security of all personal funds of residents deposited with the facility.
Corrected 2022-01-07
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2022-01-07
Health
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected 2022-02-23
Health
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2022-01-07
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-02-23
Health
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected 2022-01-07
Health
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected 2022-01-07
Health
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2022-01-07
Health
Respond appropriately to all alleged violations.
Corrected 2022-01-07
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2022-01-07
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-02-23
Health
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2022-01-07
Health
Ensure medication error rates are not 5 percent or greater.
Corrected 2022-01-07
Health
Perform COVID19 testing on residents and staff.
Corrected 2022-01-07
Health
Keep all essential equipment working safely.
Corrected 2022-01-07
Health
Provide and implement an infection prevention and control program.
Corrected 2022-02-23
Penalties and ownership
Fine · fine $26,072
Fine
5% Or Greater Direct Ownership Interest · Individual
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
Operational/Managerial Control · Individual
Operational/Managerial Control · Individual
Corporate Officer · Individual
Operational/Managerial Control · Individual
Operational/Managerial Control · Organization
Nearby options
Kansas City, MO
1-star overall rating with 2-star inspections with abuse icon flag with $14,458 in total fines with 16 recent health deficiencies with 12 fire-safety deficiencies in the latest cycle
Riverside, MO
3-star overall rating with 3-star inspections with $145,591 in total fines with 3 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle
Gladstone, MO
5-star overall rating with 4-star inspections with 6 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle
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