Port Saint Lucie, FL

Tiffany Hall Nursing And Rehab Center

2-star overall rating with 1-star inspections with abuse icon flag with $72,270 in total fines with 8 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

1800 Se Hillmoor Drive, Port Saint Lucie, FL

(772) 337-3565

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

120

Certified beds

Average residents

102

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Sovereign Healthcare Holdings

Operator or chain grouping

Approved since

1993-07-06

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

43 facilities

Chain averages 4 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.73

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.78

Licensed practical nurse staffing · state 0.79 · national 0.87

Aide hours / resident day

2.24

Nurse aide staffing · state 2.34 · national 2.35

Total nurse hours

3.75

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.51

RN + LPN hours · state 1.52 · national 1.54

Weekend hours

3.37

Weekend nurse staffing · state 3.51 · national 3.43

Weekend RN hours

0.40

Weekend registered nurse coverage · state 0.53 · national 0.47

Physical therapist

0.14

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.72

CMS adjusted RN staffing hours

Adjusted total hours

3.71

CMS adjusted total nurse staffing hours

Case-mix index

1.38

Higher values indicate more complex resident acuity

RN turnover

39%

Annual RN turnover · state 46% · national 45%

Total nurse turnover

24%

Annual nurse turnover · state 42% · national 46%

SNF VBP

Value-based purchasing

Program rank

9,737

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

22.7

Composite VBP score used to determine payment impact.

Payment multiplier

0.9829

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 22.75% · Performance 22.94% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 5.46% · Performance 9.97% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

7.92

Baseline 41.05% · Performance 31.31% · Measure score 7.92 · Achievement 7.92 · Improvement 5.51

Adjusted total nurse staffing

1.16

Baseline 3.54 hours · Performance 3.41 hours · Measure score 1.16 · Achievement 1.16 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 13.06%
10.72%
2.3 pts worse
Worse than the National Rate · Eligible stays 352 · Observed rate 14.2% · Lower 95% interval 10.81%
Discharge to community 47.85%
50.57%
2.7 pts worse
No Different than the National Rate · Eligible stays 315 · Observed rate 42.86% · Lower 95% interval 41.97%
Medicare spending per beneficiary 1.01
1.02
About the same
Drug regimen review with follow-up 96.32%
95.27%
1 pts better
Numerator 183 · Denominator 190
Falls with major injury 1.05%
0.77%
0.3 pts worse
Numerator 2 · Denominator 190
Discharge self-care score 33.02%
53.69%
20.7 pts worse
Numerator 35 · Denominator 106
Discharge mobility score 35.85%
50.94%
15.1 pts worse
Numerator 38 · Denominator 106
Pressure ulcers or injuries, new or worsened 1.58%
2.29%
0.7 pts better
Numerator 3 · Denominator 190 · Adjusted rate 1.34%
Healthcare-associated infections requiring hospitalization 9.97%
7.12%
2.9 pts worse
Worse than the National Rate · Eligible stays 186 · Observed rate 11.83% · Lower 95% interval 7.22%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 165
Staff flu vaccination coverage 7.88%
42%
34.1 pts worse
Numerator 13 · Denominator 165
Discharge function score 50%
56.45%
6.5 pts worse
Numerator 53 · Denominator 106
Transfer of health information to provider 95.35%
95.95%
0.6 pts worse
Numerator 123 · Denominator 129
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 4 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 8.7%
25.2%
16.5 pts worse
Numerator 8 · Denominator 92

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.3
2.1
0.8 pts better
1.9
0.6 pts better
Long Stay · 20240701-20250630 · Adjusted 1.3 · Observed 1.8 · Expected 2.6 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.1
1.2
1.1 pts better
1.8
1.7 pts better
Long Stay · 20240701-20250630 · Adjusted 0.1 · Observed 0.1 · Expected 2.0 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
97.8%
2.2 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
99.2%
0.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 2.3%
2.6%
0.3 pts better
3.3%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.1% · Q2 3.6% · Q3 2.3% · Q4 2.3% · 4Q avg 2.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 6.2%
3.7%
2.5 pts worse
11.4%
5.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.9% · Q2 7.0% · Q3 6.9% · Q4 6.8% · 4Q avg 6.2%
Percentage of long-stay residents who lose too much weight 2.1%
5.9%
3.8 pts better
5.4%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.5% · Q2 2.9% · Q3 0.0% · Q4 1.4% · 4Q avg 2.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 7.3%
15.7%
8.4 pts better
19.6%
12.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.7% · Q2 6.9% · Q3 9.5% · Q4 6.9% · 4Q avg 7.3%
Percentage of long-stay residents who received an antipsychotic medication 5.2%
9.8%
4.6 pts better
16.7%
11.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.4% · Q2 5.2% · Q3 7.4% · Q4 3.0% · 4Q avg 5.2% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 6.0%
11.7%
5.7 pts better
16.3%
10.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.8% · Q2 2.6% · Q3 4.6% · Q4 7.6% · 4Q avg 6.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 2.6%
9.8%
7.2 pts better
14.9%
12.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.1% · Q2 0.0% · Q3 1.4% · Q4 2.9% · 4Q avg 2.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.4%
0.4 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.8%
0.8%
1 pts worse
1.7%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 1.2% · Q3 2.3% · Q4 0.0% · 4Q avg 1.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 6.3%
12.5%
6.2 pts better
19.8%
13.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.9% · Q2 9.1% · Q3 6.5% · Q4 4.1% · 4Q avg 6.3%
Percentage of long-stay residents with pressure ulcers 5.1%
5.1%
About the same
5.1%
About the same
Long Stay · 2024Q4-2025Q3 · Q1 6.6% · Q2 4.2% · Q3 5.5% · Q4 4.2% · 4Q avg 5.1% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.0%
94.3%
4.7 pts better
81.7%
17.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 98.5% · Q2 98.8% · Q3 98.8% · Q4 100.0% · 4Q avg 99.0%
Percentage of short-stay residents who had an outpatient emergency department visit 6.3%
9.3%
3 pts better
12.0%
5.7 pts better
Short Stay · 20240701-20250630 · Adjusted 6.3% · Observed 6.7% · Expected 11.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.5%
1.5 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 99.4%
94.7%
4.7 pts better
79.7%
19.7 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 99.4%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 22.1%
26.2%
4.1 pts better
23.9%
1.8 pts better
Short Stay · 20240701-20250630 · Adjusted 22.1% · Observed 24.0% · Expected 25.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-20 · Fire 2025-02-20

8 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

2 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2023-11-09 · Fire 2023-11-09

5 health deficiencies

Top issue: Resident Rights (3 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2022-07-14 · Fire 2022-07-14

6 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-02-20

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-03-20

D · Potential for more than minimal harm 2025-02-20

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-03-20

D · Potential for more than minimal harm 2023-11-09

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2023-12-07

D · Potential for more than minimal harm 2023-11-09

K371 · Smoke Deficiencies

Fire Safety

Have properly sized and located compartments to protect residents from smoke.

Corrected 2023-12-07

D · Potential for more than minimal harm 2023-11-09

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-12-07

D · Potential for more than minimal harm 2023-11-09

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-12-07

Inspection history

Recent health citations

J · Immediate jeopardy 2025-06-26

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-07-22

J · Immediate jeopardy 2025-06-26

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-07-22

D · Potential for more than minimal harm 2025-02-20

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-03-20

D · Potential for more than minimal harm 2025-02-20

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-03-20

D · Potential for more than minimal harm 2025-02-20

F691 · Quality of Life and Care Deficiencies

Health

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Corrected 2025-03-20

D · Potential for more than minimal harm 2025-02-20

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-03-20

D · Potential for more than minimal harm 2025-02-20

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-03-20

D · Potential for more than minimal harm 2025-02-20

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-03-20

D · Potential for more than minimal harm 2023-11-09

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2023-12-09

D · Potential for more than minimal harm 2023-11-09

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2023-12-09

D · Potential for more than minimal harm 2023-11-09

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2023-12-09

D · Potential for more than minimal harm 2023-11-09

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2023-12-09

D · Potential for more than minimal harm 2023-11-09

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2023-12-09

D · Potential for more than minimal harm 2022-07-14

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2022-08-08

D · Potential for more than minimal harm 2022-07-14

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2022-08-08

D · Potential for more than minimal harm 2022-07-14

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-08-08

D · Potential for more than minimal harm 2022-07-14

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2022-08-08

D · Potential for more than minimal harm 2022-07-14

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2022-08-08

D · Potential for more than minimal harm 2022-07-14

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2022-08-08

Penalties and ownership

What sits behind the stars

$72,270 2025-06-26

Fine

Fine · fine $72,270

Fine

Ownership

Berkadia Commercial Mortgage LLC

5% Or Greater Security Interest · Organization

0% 28 facilities 2015-01-29
Cronquist, Royce

Operational/Managerial Control · Individual

0% 43 facilities 2018-02-01
Fl Tiffany Hall Holdings, LLC

5% Or Greater Security Interest · Organization

0% 1 facilities 2009-05-19
Health Services Properties LLC

5% Or Greater Security Interest · Organization

0% 26 facilities 2009-05-19
Mangine, John

Operational/Managerial Control · Individual

0% 35 facilities 2012-06-25
Melton, Donald

Operational/Managerial Control · Individual

0% 43 facilities 2009-02-15
Notermann, William

Operational/Managerial Control · Individual

0% 32 facilities 2025-01-01
O'sullivan, Dianne

Operational/Managerial Control · Individual

0% 1 facilities 2011-12-19
Southern Healthcare Management LLC

Operational/Managerial Control · Organization

0% 43 facilities 2009-05-19
Tejeda, Daniel

Operational/Managerial Control · Individual

0% 1 facilities 2025-09-01

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