Windsor, NC

Three Rivers Health and Rehabilitation Center

4-star overall rating with 4-star inspections with 3 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

1403 Conner Drive, Windsor, NC

(252) 794-4441

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

60

Certified beds

Average residents

50

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Liberty Senior Living

Operator or chain grouping

Approved since

1992-03-12

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.46

Registered nurse staffing

LPN hours / resident day

1.06

Licensed practical nurse staffing

Aide hours / resident day

1.99

Nurse aide staffing

Weekend hours

3.14

Weekend nurse staffing

RN turnover

40%

Annual RN turnover

Total nurse turnover

59%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.6%
91.5%
7.1 pts better
93.4%
5.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
94.1%
5.9 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 4.2%
3.6%
0.6 pts worse
3.3%
0.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 8.3%
4.8%
3.5 pts worse
11.4%
3.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 2.7%
7.2%
4.5 pts better
5.4%
2.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 26.1%
21.6%
4.5 pts worse
19.6%
6.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 13.7%
15.0%
1.3 pts better
16.7%
3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 7.7%
21.5%
13.8 pts better
16.3%
8.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 7.0%
16.8%
9.8 pts better
14.9%
7.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.9%
0.9 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.7%
2.6%
1.9 pts better
1.7%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 15.0%
21.2%
6.2 pts better
19.8%
4.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 4.7%
6.0%
1.3 pts better
5.1%
0.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.6%
79.9%
18.7 pts better
81.7%
16.9 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 21.2%
13.2%
8 pts worse
12.0%
9.2 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 0.6%
1.5%
0.9 pts better
1.6%
1 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 97.0%
78.1%
18.9 pts better
79.7%
17.3 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 21.1%
22.9%
1.8 pts better
23.9%
2.8 pts better
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2026-01-30 · Fire 2024-11-01

3 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

2 fire-safety deficiencies

Top issue: Services (1 deficiency)

Cycle 2 Health 2024-11-01 · Fire 2023-09-08

3 health deficiencies

Top issue: Pharmacy Service (3 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2023-09-08 · Fire 2022-06-03

0 health deficiencies

No concentrated health issue counts in this cycle.

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2024-11-01

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-12-30

D · Potential for more than minimal harm 2024-11-01

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-12-30

E · Potential for more than minimal harm 2023-09-08

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-11-18

D · Potential for more than minimal harm 2023-09-08

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-11-18

D · Potential for more than minimal harm 2023-09-08

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-11-18

D · Potential for more than minimal harm 2023-09-08

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2023-11-18

E · Potential for more than minimal harm 2022-06-03

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2022-08-14

D · Potential for more than minimal harm 2022-06-03

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2022-08-14

Inspection history

Recent health citations

E · Potential for more than minimal harm 2026-01-30

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-02-20

D · Potential for more than minimal harm 2026-01-30

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2026-02-20

D · Potential for more than minimal harm 2026-01-30

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-02-20

E · Potential for more than minimal harm 2024-11-01

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-10-27

D · Potential for more than minimal harm 2024-11-01

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-11-22

D · Potential for more than minimal harm 2024-11-01

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-11-22

Penalties and ownership

What sits behind the stars

Ownership

Bork, Matthew

Operational/Managerial Control · Individual

0% 10 facilities 2007-01-29
Brown, Penny

Operational/Managerial Control · Individual

0% 1 facilities 2025-06-25
Calcutt, Joeseph V

Corporate Officer · Individual

0% 34 facilities 2025-06-25
John A Mcneill Jr 2012 Irrv Tr

5% Or Greater Indirect Ownership Interest · Organization

0% 13 facilities 2025-06-25
Liberty Healthcare Group LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 14 facilities 2025-06-25
Liberty Healthcare Management Inc

Operational/Managerial Control · Organization

0% 9 facilities 2002-10-01
Liberty Healthcare Properties Of Bertie County LLC

5% Or Greater Direct Ownership Interest · Organization

0% 1 facilities 2025-06-25
Liberty Long Term Care LLC

5% Or Greater Direct Ownership Interest · Organization

0% 21 facilities 2002-10-01
Liberty Real Properties

5% Or Greater Direct Ownership Interest · Organization

0% 1 facilities 2025-06-25
Mcneill, John

5% Or Greater Direct Ownership Interest · Individual

0% 32 facilities 2002-10-01
Mcneill, John

5% Or Greater Indirect Ownership Interest · Individual

0% 32 facilities 2025-06-25
Mcneill, John

Corporate Director · Individual

0% 32 facilities 2005-12-15
Mcneill, Ronald

5% Or Greater Direct Ownership Interest · Individual

0% 32 facilities 2002-10-01
Mcneill, Ronald

5% Or Greater Indirect Ownership Interest · Individual

0% 32 facilities 2025-06-25
Mcneill, Ronald

Corporate Director · Individual

0% 32 facilities 2005-12-15
Miller, Robert

Operational/Managerial Control · Individual

0% 34 facilities 2024-09-01
Miller, Robert

Corporate Director · Individual

0% 34 facilities 2024-09-01
Ronald B And Cynthia J Mcneill 2013 Irrv Tr

5% Or Greater Indirect Ownership Interest · Organization

0% 15 facilities 2025-06-25
Severa, Jeffrey

Operational/Managerial Control · Individual

0% 1 facilities 2025-06-25
Three Rivers Health And Rehabilitation Center, LLC

5% Or Greater Direct Ownership Interest · Organization

0% 1 facilities 2002-10-01
Wilson, Jeffrey

Operational/Managerial Control · Individual

0% 36 facilities 2002-10-01

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