Federal inspection record · CMS data as of October 1, 2026

The Carrolton of Plymouth

1084 US 64 East, Plymouth, NC · (252) 793-2100

CMS overall rating

4 of 5

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Certified beds
114
Residents per day
84
Ownership
For-Profit
Chain
Carrolton Nursing Homes
Medicare / Medicaid
Medicare + Medicaid
Certified since
November 11, 1987

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among North Carolina homes

The Carrolton of Plymouth carries 17 inspection points. That is fewer than 64% of North Carolina's 415 rated homes.

5★4★3★2★1★+13 homes above 189.505102550100inspection points → fewer is better on the leftThis home · 17 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–4 pts
  • 4★ 4–15 pts
  • 3★ 15–35 pts
  • 2★ 35–73.5 pts
  • 1★ over 73.5 pts

Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

21 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 13 4 pts
E 7 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care7E
  1. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 27, 2025 · Standard · F689 · Corrected April 17, 2025

  2. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    March 27, 2025 · Complaint · F677 · Corrected April 17, 2025

  3. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    March 27, 2025 · Standard · F693 · Corrected April 17, 2025

  4. D

    Provide safe and appropriate respiratory care for a resident when needed.

    March 27, 2025 · Standard · F695 · Corrected April 17, 2025

  5. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    March 27, 2025 · Standard · F698 · Corrected April 17, 2025

  6. D

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    March 27, 2025 · Standard · F700 · Corrected April 17, 2025

  7. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    February 22, 2024 · Standard · F698 · Corrected March 29, 2024

Resident Rights4E
  1. D

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    July 1, 2026 · Standard · F565 · Corrected July 15, 2026

  2. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    March 27, 2025 · Standard · F584 · Corrected April 17, 2025

  3. D

    Reasonably accommodate the needs and preferences of each resident.

    February 22, 2024 · Standard · F558 · Corrected March 29, 2024

  4. B

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    February 22, 2024 · Complaint · F584 · Corrected May 3, 2024

Resident Assessment and Care Planning4D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 27, 2025 · Standard · F656 · Corrected April 17, 2025

  2. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    March 27, 2025 · Standard · F658 · Corrected April 17, 2025

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    February 22, 2024 · Standard · F656 · Corrected March 29, 2024

  4. D

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    February 22, 2024 · Standard · F661 · Corrected March 29, 2024

Administration2E
  1. E

    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

    March 27, 2025 · Standard · F837 · Corrected April 18, 2025

  2. E

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    February 22, 2024 · Standard · F867 · Corrected March 29, 2024

Infection Control2E
  1. E

    Provide and implement an infection prevention and control program.

    February 22, 2024 · Standard · F880 · Corrected March 29, 2024

  2. E

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    February 22, 2024 · Standard · F883 · Corrected March 29, 2024

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    March 27, 2025 · Complaint · F600 · Corrected July 24, 2024

Environmental1E
  1. E

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    February 22, 2024 · Standard · F925 · Corrected April 20, 2024

Inspection history

  1. 2026-07-01

    1 health deficiencies · 1 fire-safety deficiencies

    Top issue: Resident Rights (1 deficiency)

  2. 2025-03-27

    11 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (6 deficiencies)

  3. 2024-02-22

    9 health deficiencies · 11 fire-safety deficiencies

    Top issue: Infection Control (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 2 h 53 min of nursing staff time a day, 17 min of it from a registered nurse.

This home

2 h 53 min

North Carolina average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 20% of nursing staff and 0% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.9 pts better0.81.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.3 pts better1.41.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.6 pts better94.0%92.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine1.4 pts worse93.3%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.6 pts better1.8%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms5.3 pts better1.5%6.8%13.5%
Percentage of long-stay residents who lose too much weight1.9 pts better5.2%7.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication18.9 pts worse40.0%21.1%19.5%
Percentage of long-stay residents who received an antipsychotic medication3.1 pts better10.8%13.9%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened9.2 pts better7.4%16.6%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased5.8 pts better9.2%15.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better0.4%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection1.4 pts better0.7%2.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.8 pts worse20.7%19.9%18.3%
Percentage of long-stay residents with pressure ulcers5.2 pts worse10.6%5.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine41.6 pts worse39.9%81.5%82.3%
Percentage of short-stay residents who newly received an antipsychotic medication2.4 pts worse3.8%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine40.6 pts worse40.5%81.1%80.1%

·

Who owns and runs it

11 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Roberson-Dixon, Judith5% Or Greater Direct Ownership Interest · Individual38%1 facilities
C. Saunders Roberson, Jr., Trustee Of The Carol Saunders Roberson Fami5% Or Greater Direct Ownership Interest · Organization13%3 facilities
Figlewski, Deborah5% Or Greater Direct Ownership Interest · Individual13%6 facilities
Powell, Earl5% Or Greater Indirect Ownership Interest · Individual13%6 facilities
Powell, John5% Or Greater Direct Ownership Interest · Individual13%6 facilities
Russell, Denise5% Or Greater Direct Ownership Interest · Individual13%6 facilities
Carrolton Facility Management, LLCOperational/Managerial Control · Organization0%6 facilities
Roberson, CarrolOperational/Managerial Control · Individual0%6 facilities
Roberson, CarrolAdp Of The SNF · Individual0%6 facilities
Rozier, SonyaOperational/Managerial Control · Individual0%6 facilities
Rozier, SonyaAdp Of The SNF · Individual0%6 facilities

·

Fire safety

15 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke5D
  1. D

    Have approved installation, maintenance and testing program for fire alarm systems.

    February 16, 2023 · K345 · Corrected May 3, 2023

  2. D

    Install an approved automatic sprinkler system.

    February 16, 2023 · K351 · Corrected May 3, 2023

  3. D

    Inspect, test, and maintain automatic sprinkler systems.

    February 16, 2023 · K353 · Corrected May 3, 2023

  4. D

    Install corridor and hallway doors that block smoke.

    February 16, 2023 · K363 · Corrected May 3, 2023

  5. D

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    February 16, 2023 · K374 · Corrected May 3, 2023

Gas, Vacuum, and Electrical Systems3F
  1. D

    Have generator or other power source capable of supplying service within 10 seconds.

    March 27, 2025 · K918 · Corrected May 6, 2025

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    February 16, 2023 · K918 · Corrected May 3, 2023

  3. D

    Meet requirements for the installation and maintenance of electrical systems.

    February 16, 2023 · K911 · Corrected May 3, 2023

Services3D
  1. D

    Have properly installed electrical wiring and gas equipment.

    February 22, 2024 · K511 · Corrected May 3, 2024

  2. D

    Have properly installed electrical wiring and gas equipment.

    February 16, 2023 · K511 · Corrected May 3, 2023

  3. D

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    February 16, 2023 · K521 · Corrected May 3, 2023

Construction2E
  1. D

    Use approved construction type or materials.

    February 22, 2024 · K161 · Corrected May 3, 2024

  2. E

    Use approved construction type or materials.

    February 16, 2023 · K161 · Corrected May 3, 2023

Egress2D
  1. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    February 22, 2024 · K211 · Corrected May 3, 2024

  2. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    February 16, 2023 · K211 · Corrected May 3, 2023

·

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