Two Harbors, MN

The Waterview Shores LLC

3-star overall rating with 2-star inspections with 8 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

402 - 13th Avenue, Two Harbors, MN

(218) 834-8437

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

44

Certified beds

Average residents

42

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Monarch Healthcare Management

Operator or chain grouping

Approved since

1987-05-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

45 facilities

Chain averages 2 overall / 2 health / 3 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.50

Registered nurse staffing · state 1.06 · national 0.68

LPN hours / resident day

0.40

Licensed practical nurse staffing · state 0.62 · national 0.87

Aide hours / resident day

2.25

Nurse aide staffing · state 2.56 · national 2.35

Total nurse hours

3.14

All reported nurse hours · state 4.23 · national 3.89

Licensed hours

0.89

RN + LPN hours · state 1.68 · national 1.54

Weekend hours

2.86

Weekend nurse staffing · state 3.68 · national 3.43

Weekend RN hours

0.26

Weekend registered nurse coverage · state 0.68 · national 0.47

Physical therapist

0.01

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

0.53

CMS adjusted RN staffing hours

Adjusted total hours

3.36

CMS adjusted total nurse staffing hours

Case-mix index

1.28

Higher values indicate more complex resident acuity

RN turnover

80%

Annual RN turnover · state 39% · national 45%

Total nurse turnover

70%

Annual nurse turnover · state 42% · national 46%

SNF VBP

Value-based purchasing

Program rank

8,669

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

26.06

Composite VBP score used to determine payment impact.

Payment multiplier

0.9840

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

3.35

Baseline 100.00% · Performance 71.05% · Measure score 3.35 · Achievement 0 · Improvement 3.35

Adjusted total nurse staffing

1.86

Baseline 3.87 hours · Performance 3.61 hours · Measure score 1.86 · Achievement 1.86 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission Not Available
10.72%
Not Available · Eligible stays 23 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Discharge to community Not Available
50.57%
Not Available · Eligible stays 15 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary 0.85
1.02
0.2 pts better
Drug regimen review with follow-up 87.88%
95.27%
7.4 pts worse
Numerator 29 · Denominator 33
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 33
Discharge self-care score 48.15%
53.69%
5.5 pts worse
Numerator 13 · Denominator 27
Discharge mobility score 22.22%
50.94%
28.7 pts worse
Numerator 6 · Denominator 27
Pressure ulcers or injuries, new or worsened 9.09%
2.29%
6.8 pts worse
Numerator 3 · Denominator 33 · Adjusted rate 10.7%
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 13 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 26.53%
8.2%
18.3 pts better
Numerator 13 · Denominator 49
Staff flu vaccination coverage 5.66%
42%
36.3 pts worse
Numerator 3 · Denominator 53
Discharge function score 33.33%
56.45%
23.1 pts worse
Numerator 9 · Denominator 27
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 4 · Too few residents or stays to report publicly.
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 20 · Denominator 20
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 16 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
97.3%
2.7 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
96.1%
3.9 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 1.6%
3.9%
2.3 pts better
3.3%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.2% · Q2 3.3% · Q3 0.0% · Q4 0.0% · 4Q avg 1.6% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 5.3%
4.3%
1 pts worse
11.4%
6.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 7.4% · Q3 3.1% · Q4 7.4% · 4Q avg 5.3%
Percentage of long-stay residents who lose too much weight 2.1%
4.1%
2 pts better
5.4%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.7% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 2.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 2.1%
12.4%
10.3 pts better
19.6%
17.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 0.0% · Q3 0.0% · Q4 4.0% · 4Q avg 2.1%
Percentage of long-stay residents who received an antipsychotic medication 38.9%
17.5%
21.4 pts worse
16.7%
22.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q3 36.4% · 4Q avg 38.9% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 11.1%
22.5%
11.4 pts better
16.3%
5.2 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 11.1% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 13.5%
18.6%
5.1 pts better
14.9%
1.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 30.0% · Q2 10.0% · Q3 11.5% · Q4 4.3% · 4Q avg 13.5% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
2.3%
2.3 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.8%
2.6%
1.8 pts better
1.7%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 2.9% · 4Q avg 0.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 31.0%
24.8%
6.2 pts worse
19.8%
11.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 63.1% · Q2 21.1% · Q3 19.0% · Q4 22.5% · 4Q avg 31.0%
Percentage of long-stay residents with pressure ulcers 5.0%
5.4%
0.4 pts better
5.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.7% · Q2 5.7% · Q3 2.5% · Q4 6.2% · 4Q avg 5.0% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.3%
88.6%
2.7 pts better
81.7%
9.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 90.6% · Q2 89.4% · Q3 89.4% · Q4 97.1% · 4Q avg 91.3%
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.9%
1.9 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 83.0%
82.7%
0.3 pts better
79.7%
3.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 83.0%

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-06-05 · Fire 2025-06-05

8 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 2 Health 2024-04-25 · Fire 2024-04-25

9 health deficiencies

Top issue: Resident Rights (3 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2023-07-27 · Fire 2023-07-27

9 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-06-05

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-07-14

D · Potential for more than minimal harm 2025-06-05

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2025-07-14

F · Potential for more than minimal harm 2024-04-25

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-05-21

E · Potential for more than minimal harm 2024-04-25

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-05-21

D · Potential for more than minimal harm 2024-04-25

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-05-21

F · Potential for more than minimal harm 2023-07-27

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2023-09-13

D · Potential for more than minimal harm 2023-07-27

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-08-31

D · Potential for more than minimal harm 2023-07-27

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-08-31

Inspection history

Recent health citations

G · Actual harm 2025-09-11

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-08-29

E · Potential for more than minimal harm 2025-08-22

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-09-18

F · Potential for more than minimal harm 2025-06-05

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-07-03

F · Potential for more than minimal harm 2025-06-05

F851 · Administration Deficiencies

Health

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2025-07-03

F · Potential for more than minimal harm 2025-06-05

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-07-03

D · Potential for more than minimal harm 2025-06-05

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-07-03

D · Potential for more than minimal harm 2025-06-05

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-07-03

D · Potential for more than minimal harm 2025-06-05

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-07-03

D · Potential for more than minimal harm 2024-11-06

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-12-02

D · Potential for more than minimal harm 2024-11-06

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-12-02

E · Potential for more than minimal harm 2024-04-25

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-05-21

D · Potential for more than minimal harm 2024-04-25

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-05-21

D · Potential for more than minimal harm 2024-04-25

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2024-05-21

D · Potential for more than minimal harm 2024-04-25

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-05-21

D · Potential for more than minimal harm 2024-04-25

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-05-21

D · Potential for more than minimal harm 2024-04-25

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-05-21

D · Potential for more than minimal harm 2024-04-25

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2024-05-21

D · Potential for more than minimal harm 2024-01-25

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-02-02

D · Potential for more than minimal harm 2023-07-27

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-09-13

D · Potential for more than minimal harm 2023-07-27

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-09-13

D · Potential for more than minimal harm 2023-07-27

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-09-13

D · Potential for more than minimal harm 2023-07-27

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-09-13

D · Potential for more than minimal harm 2023-07-27

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2023-09-13

D · Potential for more than minimal harm 2023-07-27

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-09-13

D · Potential for more than minimal harm 2023-04-18

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-04-28

D · Potential for more than minimal harm 2023-04-18

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-04-28

Penalties and ownership

What sits behind the stars

Ownership

Spartan Healthcare LLC

5% Or Greater Direct Ownership Interest · Organization

30% 45 facilities 2019-06-01
Yazoma Holdings, LLC

5% Or Greater Direct Ownership Interest · Organization

30% 44 facilities 2019-06-01
Wbs Holdings LLC

5% Or Greater Direct Ownership Interest · Organization

20% 26 facilities 2019-06-01
Nij LLC

5% Or Greater Direct Ownership Interest · Organization

10% 44 facilities 2019-06-01
Arem, Jeffrey

5% Or Greater Indirect Ownership Interest · Individual

0% 33 facilities 2019-06-01
Halpert, Marc

5% Or Greater Indirect Ownership Interest · Individual

0% 45 facilities 2019-06-01
Halpert, Marc

Corporate Officer · Individual

0% 45 facilities 2019-06-01
Jaffa, Noam

5% Or Greater Indirect Ownership Interest · Individual

0% 45 facilities 2019-06-01
Jaffa, Noam

Corporate Director · Individual

0% 45 facilities 2019-06-01
Jca Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 8 facilities 2019-06-01
Legum, Joshua

5% Or Greater Indirect Ownership Interest · Individual

0% 45 facilities 2019-06-01
Legum, Joshua

Contracted Managing Employee · Individual

0% 45 facilities 2019-06-01
Monarch Healthcare Operating Viii LLC

Operational/Managerial Control · Organization

0% 6 facilities 2019-06-01
Stern, William

5% Or Greater Indirect Ownership Interest · Individual

0% 45 facilities 2019-06-01
Stern, William

Corporate Officer · Individual

0% 45 facilities 2019-06-01

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Health
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Staffing
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#2

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4-star overall rating with 3-star inspections with 6 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
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Health
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Staffing
5 / 5
Fines
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#3

Benedictine Health Center

Duluth, MN

1-star overall rating with 1-star inspections with abuse icon flag with 12 recent health deficiencies with 11 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
4 / 5
Fines
$0

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