Duluth, MN

Ecumen Lakeshore

5-star overall rating with 5-star inspections with 1 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

4002 London Road, Duluth, MN

(218) 625-7100

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

60

Certified beds

Average residents

52

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1977-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.70

Registered nurse staffing · state 1.06 · national 0.68

LPN hours / resident day

0.46

Licensed practical nurse staffing · state 0.62 · national 0.87

Aide hours / resident day

2.72

Nurse aide staffing · state 2.56 · national 2.35

Total nurse hours

4.88

All reported nurse hours · state 4.23 · national 3.89

Licensed hours

2.16

RN + LPN hours · state 1.68 · national 1.54

Weekend hours

4.29

Weekend nurse staffing · state 3.68 · national 3.43

Weekend RN hours

1.08

Weekend registered nurse coverage · state 0.68 · national 0.47

Physical therapist

0.38

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

1.68

CMS adjusted RN staffing hours

Adjusted total hours

4.83

CMS adjusted total nurse staffing hours

Case-mix index

1.38

Higher values indicate more complex resident acuity

RN turnover

32%

Annual RN turnover · state 39% · national 45%

Total nurse turnover

55%

Annual nurse turnover · state 42% · national 46%

SNF VBP

Value-based purchasing

Program rank

7,321

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

30.09

Composite VBP score used to determine payment impact.

Payment multiplier

0.9858

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 20.17% · Performance 23.88% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

2.51

Baseline 5.03% · Performance 7.08% · Measure score 2.51 · Achievement 2.51 · Improvement 0

Total nurse turnover

3.66

Baseline 35.82% · Performance 48.72% · Measure score 3.66 · Achievement 3.66 · Improvement 0

Adjusted total nurse staffing

5.87

Baseline 5.63 hours · Performance 4.75 hours · Measure score 5.87 · Achievement 5.87 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.27%
10.72%
0.5 pts better
No Different than the National Rate · Eligible stays 413 · Observed rate 8.23% · Lower 95% interval 7.34%
Discharge to community 70.18%
50.57%
19.6 pts better
Better than the National Rate · Eligible stays 385 · Observed rate 73.77% · Lower 95% interval 66.03%
Medicare spending per beneficiary 0.78
1.02
0.2 pts better
Drug regimen review with follow-up 92.64%
95.27%
2.6 pts worse
Numerator 529 · Denominator 571
Falls with major injury 1.05%
0.77%
0.3 pts worse
Numerator 6 · Denominator 571
Discharge self-care score 63.6%
53.69%
9.9 pts better
Numerator 304 · Denominator 478
Discharge mobility score 60.67%
50.94%
9.7 pts better
Numerator 290 · Denominator 478
Pressure ulcers or injuries, new or worsened 1.93%
2.29%
0.4 pts better
Numerator 11 · Denominator 571 · Adjusted rate 2.71%
Healthcare-associated infections requiring hospitalization 7.09%
7.12%
About the same
No Different than the National Rate · Eligible stays 238 · Observed rate 5.46% · Lower 95% interval 4.42%
Staff COVID-19 vaccination coverage 5.43%
8.2%
2.8 pts worse
Numerator 12 · Denominator 221
Staff flu vaccination coverage 48.85%
42%
6.9 pts better
Numerator 106 · Denominator 217
Discharge function score 73.22%
56.45%
16.8 pts better
Numerator 350 · Denominator 478
Transfer of health information to provider 99.49%
95.95%
3.5 pts better
Numerator 390 · Denominator 392
Transfer of health information to patient 98.7%
96.28%
2.4 pts better
Numerator 152 · Denominator 154
Resident COVID-19 vaccinations up to date 55.37%
25.2%
30.2 pts better
Numerator 165 · Denominator 298

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
97.3%
2.7 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 9.1%
3.9%
5.2 pts worse
3.3%
5.8 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 9.1% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0%
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.8%
2.3%
0.5 pts worse
1.0%
1.8 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 2.8% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
2.6%
2.6 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with pressure ulcers 9.5%
5.4%
4.1 pts worse
5.1%
4.4 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 9.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.2%
88.6%
8.6 pts better
81.7%
15.5 pts better
Short Stay · 2024Q4-2025Q3 · Q1 94.8% · Q2 97.9% · Q3 99.3% · Q4 96.6% · 4Q avg 97.2%
Percentage of short-stay residents who had an outpatient emergency department visit 17.7%
14.0%
3.7 pts worse
12.0%
5.7 pts worse
Short Stay · 20240701-20250630 · Adjusted 17.7% · Observed 17.1% · Expected 10.8% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.8%
1.9%
0.1 pts better
1.6%
0.2 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 1.3% · Q2 1.5% · Q3 2.6% · Q4 1.9% · 4Q avg 1.8% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 95.3%
82.7%
12.6 pts better
79.7%
15.6 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 95.3%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 21.4%
23.1%
1.7 pts better
23.9%
2.5 pts better
Short Stay · 20240701-20250630 · Adjusted 21.4% · Observed 18.7% · Expected 20.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-07 · Fire 2025-08-07

1 health deficiencies

Top issue: Resident Assessment and Care Planning (1 deficiency)

7 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2024-06-13 · Fire 2024-06-13

1 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

6 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 3 Health 2023-09-08 · Fire 2023-09-08

5 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

6 fire-safety deficiencies

Top issue: Miscellaneous (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-08-07

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-08-22

F · Potential for more than minimal harm 2025-08-07

K541 · Services Deficiencies

Fire Safety

Install properly constructed and protected linen or trash chutes.

Corrected 2025-08-26

F · Potential for more than minimal harm 2025-08-07

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-08-28

E · Potential for more than minimal harm 2025-08-07

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-08-22

D · Potential for more than minimal harm 2025-08-07

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-09-20

D · Potential for more than minimal harm 2025-08-07

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-08-24

D · Potential for more than minimal harm 2025-08-07

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2025-09-09

F · Potential for more than minimal harm 2024-06-13

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-06-25

F · Potential for more than minimal harm 2024-06-13

K541 · Services Deficiencies

Fire Safety

Install properly constructed and protected linen or trash chutes.

Corrected 2024-06-25

F · Potential for more than minimal harm 2024-06-13

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-06-25

F · Potential for more than minimal harm 2024-06-13

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-06-25

E · Potential for more than minimal harm 2024-06-13

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-06-25

D · Potential for more than minimal harm 2024-06-13

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-06-25

F · Potential for more than minimal harm 2023-09-08

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-10-06

F · Potential for more than minimal harm 2023-09-08

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-10-06

F · Potential for more than minimal harm 2023-09-08

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-09-30

D · Potential for more than minimal harm 2023-09-08

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-10-01

D · Potential for more than minimal harm 2023-09-08

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-09-25

D · Potential for more than minimal harm 2023-09-08

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-09-25

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-08-07

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-08-29

F · Potential for more than minimal harm 2024-06-13

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-06-25

D · Potential for more than minimal harm 2023-09-08

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2023-10-09

D · Potential for more than minimal harm 2023-09-08

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-10-09

D · Potential for more than minimal harm 2023-09-08

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-10-09

D · Potential for more than minimal harm 2023-09-08

F805 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2023-10-09

D · Potential for more than minimal harm 2023-09-08

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-10-09

Penalties and ownership

What sits behind the stars

Ownership

Ecumen

5% Or Greater Direct Ownership Interest · Organization

100% 5 facilities 1994-06-14
Alam, Morshed

Operational/Managerial Control · Individual

0% 3 facilities 2019-09-30
Alam, Morshed

Corporate Director · Individual

0% 3 facilities 2019-09-30
Alam, Morshed

Corporate Officer · Individual

0% 3 facilities 2019-09-30
Cervenka, Debbie

Corporate Officer · Individual

0% 1 facilities 2015-06-01
Dady, James

Corporate Director · Individual

0% 4 facilities 2019-06-01
Kendrick, Shelley

Operational/Managerial Control · Individual

0% 7 facilities 2012-01-18
Kendrick, Shelley

Corporate Director · Individual

0% 7 facilities 2012-01-18
Kendrick, Shelley

Corporate Officer · Individual

0% 7 facilities 2012-01-18
Kendrick, Shelley

W-2 Managing Employee · Individual

0% 7 facilities 2012-01-18
Kro, Lisa

Corporate Director · Individual

0% 1 facilities 2019-06-01
Ulvestad, Nancy

Corporate Director · Individual

0% 3 facilities 2019-06-01

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Staffing
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Health
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Staffing
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Fines
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#3

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Duluth, MN

1-star overall rating with 2-star inspections with $244,730 in total fines with 12 recent health deficiencies with 12 fire-safety deficiencies in the latest cycle

Overall
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Health
2 / 5
Staffing
4 / 5
Fines
$244,730

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