Federal inspection record · CMS data as of October 1, 2026
The Villa Rehab
7 Forest Hill Drive, St. Albans, VT · (802) 524-3498
- Certified beds
- 30
- Residents per day
- 25
- Ownership
- For-Profit
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- April 1, 1998
1
How this home got 1 star
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
-
Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Vermont.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★1 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Vermont homes
The Villa Rehab carries 150 inspection points. That is fewer than 16% of Vermont's 32 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Vermont: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–21 pts
- 4★ 21–58 pts
- 3★ 58–81 pts
- 2★ 81–150 pts
- 1★ over 150 pts
Bars show every rated home in Vermont by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
24 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Freedom from Abuse, Neglect, and Exploitation4D
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights3F
- F
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- D
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
- C
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Administration3F
- F
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
- F
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
- E
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Infection Control3F
- F
Provide and implement an infection prevention and control program.
- F
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
- F
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Resident Assessment and Care Planning2E
- E
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- E
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services2F
- F
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- F
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nutrition and Dietary2F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service2E
- E
Ensure medication error rates are not 5 percent or greater.
- D
Ensure that residents are free from significant medication errors.
Quality of Life and Care2F
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspection history
2025-07-30
13 health deficiencies · 0 fire-safety deficiencies
Top issue: Infection Control (3 deficiencies)
2024-07-31
10 health deficiencies · 5 fire-safety deficiencies
Top issue: Administration (2 deficiencies)
2023-06-07
1 health deficiencies · 0 fire-safety deficiencies
Top issue: Pharmacy Service (1 deficiency)
4
Nursing time per resident, per day
Each resident here gets about 4 h 55 min of nursing staff time a day, 56 min of it from a registered nurse.
This home
4 h 55 min
Vermont average
4 h 18 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 63% of nursing staff and 82% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$57,990 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2026-08-12 | Fine | $20,950 |
| 2026-03-05 | Fine | $23,660 |
| 2024-07-31 | Fine | $13,380 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.4 pts worse | 1.9 | 1.5 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days2.9 pts worse | 5.7 | 2.8 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.6 pts better | 95.9% | 95.3% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3 pts better | 100.0% | 97.0% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury17.8 pts worse | 23.3% | 5.5% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms13 pts better | 1.6% | 14.6% | 13.5% |
| Percentage of long-stay residents who lose too much weight3.6 pts better | 2.9% | 6.5% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication5.6 pts better | 11.0% | 16.6% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication10.3 pts better | 9.7% | 20.0% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened2 pts better | 14.4% | 16.4% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased4.2 pts better | 15.6% | 19.8% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.5 pts better | 0.0% | 0.5% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection2 pts worse | 4.3% | 2.3% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence6.4 pts worse | 31.9% | 25.5% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.6 pts better | 3.3% | 4.9% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine8.6 pts better | 92.2% | 83.6% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit11 pts worse | 29.7% | 18.7% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better | 0.0% | 1.4% | 1.5% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission1.1 pts better | 21.1% | 22.2% | 23.4% |
·
Who owns and runs it
7 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Condon, Coleen | 5% Or Greater Direct Ownership Interest · Individual | 100% | 2 facilities |
| Mattison, Deana | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Mattison, Deana | Adp Of The SNF · Individual | 0% | 1 facilities |
| Strenio, Jonathan | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Strenio, Jonathan | Adp Of The SNF · Individual | 0% | 2 facilities |
| Theoria Medical | Operational/Managerial Control · Organization | 0% | 2 facilities |
| Theoria Medical | Adp Of The SNF · Organization | 0% | 2 facilities |
·
Fire safety
5 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke4B
- B
Have an enclosure around a vertical opening shaft.
- B
Inspect, test, and maintain automatic sprinkler systems.
- B
Properly select, install, inspect, or maintain portable fire extinguishes.
- B
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Services1B
- B
Have properly installed electrical wiring and gas equipment.
·
Other homes nearby
-
Franklin County Rehab Center, LLC
St. Albans, VT
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 5 h 35 min
- Fines
- $0
-
Saint Albans Healthcare and Rehabilitation Center
Saint Albans, VT · Genesis Healthcare
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 3 h 42 min
- Fines
- $148,714
-
Champlain Valley Physicians Hosp Med Ctr S N F
Plattsburgh, NY · University Of Vermont Health Network
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 5 h 2 min
- Fines
- $0