Jamestown, NC

The Shannon Gray Rehabilitation & Recovery Center

4-star overall rating with 4-star inspections with 5 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

2005 Shannon Gray Court, Jamestown, NC

(336) 307-4729

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

150

Certified beds

Average residents

99

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2010-07-09

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.51

Registered nurse staffing · state 0.59 · national 0.68

LPN hours / resident day

0.98

Licensed practical nurse staffing · state 0.87 · national 0.87

Aide hours / resident day

2.43

Nurse aide staffing · state 2.33 · national 2.35

Total nurse hours

3.92

All reported nurse hours · state 3.78 · national 3.89

Licensed hours

1.49

RN + LPN hours · state 1.45 · national 1.54

Weekend hours

3.45

Weekend nurse staffing · state 3.34 · national 3.43

Weekend RN hours

0.35

Weekend registered nurse coverage · state 0.38 · national 0.47

Physical therapist

0.02

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

0.55

CMS adjusted RN staffing hours

Adjusted total hours

4.25

CMS adjusted total nurse staffing hours

Case-mix index

1.26

Higher values indicate more complex resident acuity

RN turnover

58%

Annual RN turnover · state 48% · national 45%

Total nurse turnover

54%

Annual nurse turnover · state 50% · national 46%

SNF VBP

Value-based purchasing

Program rank

7,014

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

31.03

Composite VBP score used to determine payment impact.

Payment multiplier

0.9863

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 18.98% · Performance 22.42% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

5.84

Baseline 6.88% · Performance 6.09% · Measure score 5.84 · Achievement 5.84 · Improvement 3.71

Total nurse turnover

2.20

Baseline 61.11% · Performance 54.70% · Measure score 2.20 · Achievement 2.20 · Improvement 1.27

Adjusted total nurse staffing

4.37

Baseline 4.13 hours · Performance 4.32 hours · Measure score 4.37 · Achievement 4.37 · Improvement 0.66

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.05%
10.72%
0.3 pts worse
No Different than the National Rate · Eligible stays 93 · Observed rate 10.75% · Lower 95% interval 8.19%
Discharge to community 49.4%
50.57%
1.2 pts worse
No Different than the National Rate · Eligible stays 100 · Observed rate 46% · Lower 95% interval 39.68%
Medicare spending per beneficiary 1.01
1.02
About the same
Drug regimen review with follow-up 94.37%
95.27%
0.9 pts worse
Numerator 67 · Denominator 71
Falls with major injury 2.82%
0.77%
2 pts worse
Numerator 2 · Denominator 71
Discharge self-care score 54.35%
53.69%
0.7 pts better
Numerator 25 · Denominator 46
Discharge mobility score 65.22%
50.94%
14.3 pts better
Numerator 30 · Denominator 46
Pressure ulcers or injuries, new or worsened 2.82%
2.29%
0.5 pts worse
Numerator 2 · Denominator 71 · Adjusted rate 2.32%
Healthcare-associated infections requiring hospitalization 6.09%
7.12%
1 pts better
No Different than the National Rate · Eligible stays 64 · Observed rate 3.13% · Lower 95% interval 3.59%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 123
Staff flu vaccination coverage 8.48%
42%
33.5 pts worse
Numerator 14 · Denominator 165
Discharge function score 73.91%
56.45%
17.5 pts better
Numerator 34 · Denominator 46
Transfer of health information to provider 98.33%
95.95%
2.4 pts better
Numerator 59 · Denominator 60
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 4 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 16.67%
25.2%
8.5 pts worse
Numerator 7 · Denominator 42

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.7%
91.5%
4.2 pts better
93.4%
2.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 88.5% · Q2 98.8% · Q3 98.8% · Q4 96.4% · 4Q avg 95.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.8%
94.1%
4.7 pts better
95.5%
3.3 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 98.8%
Percentage of long-stay residents experiencing one or more falls with major injury 1.8%
3.6%
1.8 pts better
3.3%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.3% · Q2 1.2% · Q3 2.4% · Q4 2.4% · 4Q avg 1.8% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
4.8%
4.8 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 9.0%
7.2%
1.8 pts worse
5.4%
3.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.7% · Q2 16.9% · Q3 7.0% · Q4 4.1% · 4Q avg 9.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 16.0%
21.6%
5.6 pts better
19.6%
3.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 15.9% · Q2 16.4% · Q3 14.1% · Q4 17.3% · 4Q avg 16.0%
Percentage of long-stay residents who received an antipsychotic medication 6.9%
15.0%
8.1 pts better
16.7%
9.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.0% · Q2 6.7% · Q3 6.6% · Q4 4.5% · 4Q avg 6.9% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 27.0%
21.5%
5.5 pts worse
16.3%
10.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 16.3% · Q2 25.1% · Q3 32.1% · Q4 35.4% · 4Q avg 27.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 28.0%
16.8%
11.2 pts worse
14.9%
13.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 14.1% · Q2 31.1% · Q3 36.2% · Q4 29.7% · 4Q avg 28.0% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.8%
0.9%
0.9 pts worse
1.0%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.5% · Q2 0.9% · Q3 1.9% · Q4 0.0% · 4Q avg 1.8% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 6.5%
2.6%
3.9 pts worse
1.7%
4.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 10.3% · Q2 7.6% · Q3 4.8% · Q4 3.6% · 4Q avg 6.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 15.9%
21.2%
5.3 pts better
19.8%
3.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 13.0% · Q2 12.5% · Q3 12.4% · Q4 24.5% · 4Q avg 15.9%
Percentage of long-stay residents with pressure ulcers 7.8%
6.0%
1.8 pts worse
5.1%
2.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.7% · Q2 8.5% · Q3 11.0% · Q4 5.9% · 4Q avg 7.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 89.8%
79.9%
9.9 pts better
81.7%
8.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 83.2% · Q2 87.3% · Q3 94.7% · Q4 93.3% · 4Q avg 89.8%
Percentage of short-stay residents who had an outpatient emergency department visit 11.6%
13.2%
1.6 pts better
12.0%
0.4 pts better
Short Stay · 20240701-20250630 · Adjusted 11.6% · Observed 11.3% · Expected 10.8% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.5%
1.5%
About the same
1.6%
0.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.2% · Q3 2.3% · Q4 2.4% · 4Q avg 1.5% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 89.4%
78.1%
11.3 pts better
79.7%
9.7 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 89.4%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 34.9%
22.9%
12 pts worse
23.9%
11 pts worse
Short Stay · 20240701-20250630 · Adjusted 34.9% · Observed 31.0% · Expected 21.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-04-03 · Fire 2025-04-03

5 health deficiencies

Top issue: Resident Rights (2 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 2 Health 2024-01-11 · Fire 2024-01-11

1 health deficiencies

Top issue: Infection Control (1 deficiency)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 3 Health 2022-09-02 · Fire 2022-09-02

3 health deficiencies

Top issue: Quality of Life and Care (1 deficiency)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-04-03

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-05-24

D · Potential for more than minimal harm 2024-01-11

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-02-16

D · Potential for more than minimal harm 2024-01-11

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-02-16

D · Potential for more than minimal harm 2022-09-02

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-10-25

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-11-19

F627 · Resident Rights Deficiencies

Health

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Not marked corrected

D · Potential for more than minimal harm 2025-04-03

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2025-04-30

D · Potential for more than minimal harm 2025-04-03

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-04-30

D · Potential for more than minimal harm 2025-04-03

F773 · Administration Deficiencies

Health

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2025-04-30

D · Potential for more than minimal harm 2025-04-03

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-04-30

E · Potential for more than minimal harm 2024-01-11

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-02-02

D · Potential for more than minimal harm 2022-09-02

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2022-09-30

D · Potential for more than minimal harm 2022-09-02

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2022-09-30

D · Potential for more than minimal harm 2022-09-02

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-09-30

Penalties and ownership

What sits behind the stars

Ownership

Bennett, Jennifer

5% Or Greater Direct Ownership Interest · Individual

24% 1 facilities 2006-06-07
Lawver, Melissa

5% Or Greater Direct Ownership Interest · Individual

24% 1 facilities 2010-03-01
Bennett, Jennifer

Corporate Director · Individual

0% 1 facilities 2001-03-01
Bennett, Richard

5% Or Greater Direct Ownership Interest · Individual

0% 3 facilities 2006-06-07
Bennett, Richard

Corporate Director · Individual

0% 3 facilities 2006-06-07
Bennett, Sarah

5% Or Greater Direct Ownership Interest · Individual

0% 1 facilities 2010-03-01
Bennett, Sarah

Corporate Director · Individual

0% 1 facilities 2010-03-01
Bullins, Vivkie

W-2 Managing Employee · Individual

0% 1 facilities 2012-10-03
Canyon Management Consultants Inc

Operational/Managerial Control · Organization

0% 1 facilities 2010-03-10
Lawver, Melissa

Corporate Director · Individual

0% 1 facilities 2010-03-01

Nearby options

Other facilities in reach

#1

Maryfield Nursing Home

High Point, NC

4-star overall rating with 4-star inspections with 1 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
4 / 5
Staffing
3 / 5
Fines
$0
#2

Adams Farm Living & Rehabilitation

Jamestown, NC

2-star overall rating with 2-star inspections with $37,310 in total fines with 6 recent health deficiencies

Overall
2 / 5
Health
2 / 5
Staffing
2 / 5
Fines
$37,310
#3

Meridian Center

High Point, NC

1-star overall rating with 2-star inspections with $118,162 in total fines with 9 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
2 / 5
Staffing
1 / 5
Fines
$118,162

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