Rutland, VT

The Pines at Rutland Center for Nursing & Rehabili

4-star overall rating with 4-star inspections with $8,512 in total fines with 6 recent health deficiencies

99 Allen Street, Rutland, VT

(802) 775-2331

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

125

Certified beds

Average residents

113

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

National Health Care Associates

Operator or chain grouping

Approved since

1971-09-10

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

43 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.89

Registered nurse staffing · state 0.81 · national 0.68

LPN hours / resident day

0.75

Licensed practical nurse staffing · state 0.90 · national 0.87

Aide hours / resident day

2.10

Nurse aide staffing · state 2.60 · national 2.35

Total nurse hours

3.74

All reported nurse hours · state 4.31 · national 3.89

Licensed hours

1.64

RN + LPN hours · state 1.71 · national 1.54

Weekend hours

3.14

Weekend nurse staffing · state 3.69 · national 3.43

Weekend RN hours

0.57

Weekend registered nurse coverage · state 0.52 · national 0.47

Physical therapist

0.08

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.79

CMS adjusted RN staffing hours

Adjusted total hours

3.34

CMS adjusted total nurse staffing hours

Case-mix index

1.53

Higher values indicate more complex resident acuity

RN turnover

19%

Annual RN turnover · state 47% · national 45%

Total nurse turnover

49%

Annual nurse turnover · state 60% · national 46%

SNF VBP

Value-based purchasing

Program rank

5,469

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

36.07

Composite VBP score used to determine payment impact.

Payment multiplier

0.9896

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

4.12

Baseline 17.87% · Performance 19.52% · Measure score 4.12 · Achievement 4.12 · Improvement 0

Healthcare-associated infections

8.06

Baseline 6.54% · Performance 5.43% · Measure score 8.06 · Achievement 8.06 · Improvement 6.72

Total nurse turnover

1.06

Baseline 67.18% · Performance 60.58% · Measure score 1.06 · Achievement 0.76 · Improvement 1.06

Adjusted total nurse staffing

1.19

Baseline 2.95 hours · Performance 3.42 hours · Measure score 1.19 · Achievement 1.19 · Improvement 1.13

SNF QRP

Medicare quality reporting measures

Measure	Facility	National	Note
Potentially preventable 30-day readmission	10.86%	10.72% 0.1 pts worse	No Different than the National Rate · Eligible stays 311 · Observed rate 10.29% · Lower 95% interval 8.6%
Discharge to community	56.99%	50.57% 6.4 pts better	Better than the National Rate · Eligible stays 324 · Observed rate 52.16% · Lower 95% interval 51.36%
Medicare spending per beneficiary	1.14	1.02 0.1 pts worse
Drug regimen review with follow-up	95.89%	95.27% 0.6 pts better	Numerator 210 · Denominator 219
Falls with major injury	0%	0.77% 0.8 pts better	Numerator 0 · Denominator 219
Discharge self-care score	56.57%	53.69% 2.9 pts better	Numerator 56 · Denominator 99
Discharge mobility score	61.62%	50.94% 10.7 pts better	Numerator 61 · Denominator 99
Pressure ulcers or injuries, new or worsened	4.11%	2.29% 1.8 pts worse	Numerator 9 · Denominator 219 · Adjusted rate 3.3%
Healthcare-associated infections requiring hospitalization	5.43%	7.12% 1.7 pts better	No Different than the National Rate · Eligible stays 205 · Observed rate 3.9% · Lower 95% interval 3.57%
Staff COVID-19 vaccination coverage	13.33%	8.2% 5.1 pts better	Numerator 22 · Denominator 165
Staff flu vaccination coverage	51.61%	42% 9.6 pts better	Numerator 128 · Denominator 248
Discharge function score	67.68%	56.45% 11.2 pts better	Numerator 67 · Denominator 99
Transfer of health information to provider	83.03%	95.95% 12.9 pts worse	Numerator 137 · Denominator 165
Transfer of health information to patient	Not Available	96.28%	Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date	52.63%	25.2% 27.4 pts better	Numerator 60 · Denominator 114

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Number of hospitalizations per 1000 long-stay resident days	1.1	1.4 0.3 pts better	1.9 0.8 pts better	Long Stay · 20240701-20250630 · Adjusted 1.1 · Observed 1.2 · Expected 2.1 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days	2.1	2.5 0.4 pts better	1.8 0.3 pts worse	Long Stay · 20240701-20250630 · Adjusted 2.1 · Observed 2.1 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	87.9%	95.4% 7.5 pts worse	93.4% 5.5 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 73.0% · Q2 87.4% · Q3 93.4% · Q4 97.8% · 4Q avg 87.9%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	99.0%	97.6% 1.4 pts better	95.5% 3.5 pts better	Long Stay · 2024Q3-2025Q2 · 4Q avg 99.0%
Percentage of long-stay residents experiencing one or more falls with major injury	6.3%	5.9% 0.4 pts worse	3.3% 3 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 6.7% · Q2 6.3% · Q3 6.6% · Q4 5.6% · 4Q avg 6.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms	13.3%	10.0% 3.3 pts worse	11.4% 1.9 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 15.5% · Q2 10.5% · Q3 11.0% · Q4 16.2% · 4Q avg 13.3%
Percentage of long-stay residents who lose too much weight	4.1%	6.0% 1.9 pts better	5.4% 1.3 pts better	Long Stay · 2024Q4-2025Q3 · Q1 5.1% · Q2 2.5% · Q3 2.5% · Q4 6.5% · 4Q avg 4.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication	23.7%	16.4% 7.3 pts worse	19.6% 4.1 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 25.6% · Q2 24.4% · Q3 22.0% · Q4 22.8% · 4Q avg 23.7%
Percentage of long-stay residents who received an antipsychotic medication	15.1%	20.9% 5.8 pts better	16.7% 1.6 pts better	Long Stay · 2024Q4-2025Q3 · Q1 16.4% · Q2 17.2% · Q3 13.4% · Q4 13.4% · 4Q avg 15.1% · Used in QM five-star
Percentage of long-stay residents who were physically restrained	0.0%	0.1% 0.1 pts better	0.1% 0.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened	21.9%	19.3% 2.6 pts worse	16.3% 5.6 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 24.6% · Q2 18.5% · Q3 32.9% · Q4 7.9% · 4Q avg 21.9% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased	15.5%	20.3% 4.8 pts better	14.9% 0.6 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 16.9% · Q2 17.3% · Q3 21.4% · Q4 6.0% · 4Q avg 15.5% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder	0.5%	1.2% 0.7 pts better	1.0% 0.5 pts better	Long Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 0.9% · Q3 0.0% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection	1.7%	2.4% 0.7 pts better	1.7% About the same	Long Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 1.1% · Q3 3.4% · Q4 1.1% · 4Q avg 1.7% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	32.2%	27.4% 4.8 pts worse	19.8% 12.4 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 35.8% · Q2 35.9% · Q3 27.9% · Q4 29.3% · 4Q avg 32.2%
Percentage of long-stay residents with pressure ulcers	8.8%	6.1% 2.7 pts worse	5.1% 3.7 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 12.2% · Q2 10.7% · Q3 6.9% · Q4 5.4% · 4Q avg 8.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	89.3%	84.4% 4.9 pts better	81.7% 7.6 pts better	Short Stay · 2024Q4-2025Q3 · Q1 82.1% · Q2 89.0% · Q3 93.9% · Q4 92.1% · 4Q avg 89.3%
Percentage of short-stay residents who had an outpatient emergency department visit	15.1%	17.6% 2.5 pts better	12.0% 3.1 pts worse	Short Stay · 20240701-20250630 · Adjusted 15.1% · Observed 14.5% · Expected 10.7% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication	2.6%	1.9% 0.7 pts worse	1.6% 1 pts worse	Short Stay · 2024Q4-2025Q3 · Q1 2.0% · Q2 3.5% · Q3 3.4% · Q4 1.8% · 4Q avg 2.6% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	92.0%	78.9% 13.1 pts better	79.7% 12.3 pts better	Short Stay · 2024Q3-2025Q2 · 4Q avg 92.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission	15.6%	21.5% 5.9 pts better	23.9% 8.3 pts better	Short Stay · 20240701-20250630 · Adjusted 15.6% · Observed 16.1% · Expected 24.6% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-12-17 · Fire 2023-08-09

6 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-09-18 · Fire 2022-08-31

7 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 3 Health 2023-08-09 · Fire 2021-07-14

9 health deficiencies

Top issue: Resident Assessment and Care Planning (4 deficiencies)

7 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Fire safety

Fire-safety citations

C · Minimal harm 2022-08-31

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Not marked corrected

D · Potential for more than minimal harm 2021-07-14

K300 · Egress Deficiencies

Fire Safety

Meet other general requirements that are deficient.

Corrected 2021-09-24

D · Potential for more than minimal harm 2021-07-14

K346 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2021-09-24

D · Potential for more than minimal harm 2021-07-14

K354 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2021-09-24

D · Potential for more than minimal harm 2021-07-14

K362 · Smoke Deficiencies

Fire Safety

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2021-09-24

D · Potential for more than minimal harm 2021-07-14

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2021-09-24

D · Potential for more than minimal harm 2021-07-14

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2021-09-24

D · Potential for more than minimal harm 2021-07-14

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2021-09-24

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-12-17

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2026-01-05

D · Potential for more than minimal harm 2025-12-17

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-01-05

D · Potential for more than minimal harm 2025-12-17

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-01-05

D · Potential for more than minimal harm 2025-12-17

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-01-05

D · Potential for more than minimal harm 2025-12-17

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-01-05

D · Potential for more than minimal harm 2025-12-17

F699 · Quality of Life and Care Deficiencies

Health

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2026-01-05

E · Potential for more than minimal harm 2024-11-25

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-16

G · Actual harm 2024-09-18

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-09-15

E · Potential for more than minimal harm 2024-09-18

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-10-25

D · Potential for more than minimal harm 2024-09-18

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2024-10-25

D · Potential for more than minimal harm 2024-09-18

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-10-25

D · Potential for more than minimal harm 2024-09-18

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-10-25

D · Potential for more than minimal harm 2024-09-18

F779 · Administration Deficiencies

Health

Keep signed and dated reports of x-rays and other diagnostic services in the residents record.

Corrected 2024-10-25

E · Potential for more than minimal harm 2023-08-09

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-10-23

E · Potential for more than minimal harm 2023-08-09

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-09-18

D · Potential for more than minimal harm 2023-08-09

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-09-18

D · Potential for more than minimal harm 2023-08-09

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-09-18

D · Potential for more than minimal harm 2023-08-09

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2023-09-18

D · Potential for more than minimal harm 2023-08-09

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-09-18

D · Potential for more than minimal harm 2023-08-09

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-09-18

E · Potential for more than minimal harm 2023-05-10

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-06-12

D · Potential for more than minimal harm 2023-05-10

F945 · Infection Control Deficiencies

Health

Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

Corrected 2023-06-12

Penalties and ownership

What sits behind the stars

$8,512 2024-09-18

Fine

Fine · fine $8,512

Fine