Federal inspection record · CMS data as of October 1, 2026

The Orchards at Niles

1333 Wells St, Niles, MI · (269) 684-1111

CMS overall rating

1 of 5

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Certified beds
84
Residents per day
78
Ownership
For-Profit
Chain
The Orchards Michigan
Medicare / Medicaid
Medicare + Medicaid
Certified since
February 1, 2001

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Michigan.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Michigan homes

The Orchards at Niles carries 136.5 inspection points. That is fewer than 17% of Michigan's 420 rated homes.

5★4★3★2★1★+13 homes above 286.7505102550100200inspection points → fewer is better on the leftThis home · 136.5 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Michigan: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–18 pts
  • 4★ 18–46 pts
  • 3★ 46–78 pts
  • 2★ 78–123 pts
  • 1★ over 123 pts

Bars show every rated home in Michigan by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

69 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 50 4 pts
E 12 8 pts
F 6 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care21E
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 23, 2026 · Complaint · F684 · Corrected February 10, 2026

  2. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    August 27, 2025 · Standard · F686 · Corrected September 26, 2025

  3. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    August 27, 2025 · Standard · F689 · Corrected September 26, 2025

  4. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    November 14, 2024 · Complaint · F688 · Corrected December 2, 2024

  5. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    November 14, 2024 · Complaint · F690 · Corrected January 10, 2025

  6. E

    Provide activities to meet all resident's needs.

    September 13, 2024 · Standard · F679 · Corrected October 18, 2024

  7. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    September 13, 2024 · Standard · F677 · Corrected January 10, 2025

  8. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    September 13, 2024 · Standard · F684 · Corrected January 10, 2025

  9. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    September 13, 2024 · Complaint · F686 · Corrected January 10, 2025

  10. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    September 13, 2024 · Standard · F689 · Corrected October 23, 2024

  11. D

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    September 13, 2024 · Standard · F744 · Corrected October 18, 2024

  12. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    June 26, 2024 · Complaint · F677 · Corrected July 13, 2024

  13. D

    Provide enough food/fluids to maintain a resident's health.

    June 26, 2024 · Complaint · F692 · Corrected July 13, 2024

  14. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 7, 2024 · Complaint · F689 · Corrected April 16, 2024

  15. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    March 7, 2024 · Complaint · F698 · Corrected April 16, 2024

  16. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    February 21, 2024 · Complaint · F677 · Corrected April 1, 2024

  17. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    February 21, 2024 · Complaint · F684 · Corrected April 1, 2024

  18. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    February 21, 2024 · Complaint · F686 · Corrected April 1, 2024

  19. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    July 19, 2023 · Standard · F677 · Corrected August 17, 2023

  20. D

    Provide enough food/fluids to maintain a resident's health.

    July 19, 2023 · Standard · F692 · Corrected August 17, 2023

  21. D

    Provide care or services that was trauma informed and/or culturally competent.

    July 19, 2023 · Standard · F699 · Corrected August 17, 2023

Resident Assessment and Care Planning14E
  1. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    November 14, 2024 · Complaint · F842 · Corrected January 10, 2025

  2. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    September 13, 2024 · Standard · F645 · Corrected October 18, 2024

  3. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    September 13, 2024 · Standard · F842 · Corrected January 10, 2025

  4. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 26, 2024 · Complaint · F656 · Corrected July 13, 2024

  5. E

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    March 7, 2024 · Complaint · F842 · Corrected May 18, 2024

  6. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 7, 2024 · Complaint · F656 · Corrected May 18, 2024

  7. E

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    February 21, 2024 · Complaint · F842 · Corrected May 18, 2024

  8. D

    Ensure each resident receives an accurate assessment.

    February 21, 2024 · Complaint · F641 · Corrected April 1, 2024

  9. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    February 21, 2024 · Complaint · F655 · Corrected May 18, 2024

  10. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    February 21, 2024 · Complaint · F656 · Corrected May 18, 2024

  11. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    February 21, 2024 · Complaint · F658 · Corrected April 1, 2024

  12. D

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    July 19, 2023 · Standard · F640 · Corrected August 17, 2023

  13. D

    Ensure each resident receives an accurate assessment.

    July 19, 2023 · Standard · F641 · Corrected August 17, 2023

  14. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    July 19, 2023 · Standard · F658 · Corrected August 17, 2023

Resident Rights9E
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    September 13, 2024 · Standard · F550 · Corrected October 23, 2024

  2. D

    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    September 13, 2024 · Standard · F559 · Corrected October 23, 2024

  3. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    September 13, 2024 · Standard · F578 · Corrected October 28, 2024

  4. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    June 26, 2024 · Complaint · F584 · Corrected July 13, 2024

  5. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    June 26, 2024 · Complaint · F550 · Corrected July 13, 2024

  6. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    February 21, 2024 · Complaint · F550 · Corrected April 1, 2024

  7. D

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    February 21, 2024 · Complaint · F622 · Corrected April 1, 2024

  8. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    July 19, 2023 · Standard · F550 · Corrected August 17, 2023

  9. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    July 19, 2023 · Standard · F561 · Corrected August 17, 2023

Infection Control8F
  1. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    August 27, 2025 · Standard · F883 · Corrected September 26, 2025

  2. F

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    September 13, 2024 · Standard · F882 · Corrected October 18, 2024

  3. D

    Provide and implement an infection prevention and control program.

    September 13, 2024 · Standard · F880 · Corrected October 18, 2024

  4. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    September 13, 2024 · Standard · F883 · Corrected January 10, 2025

  5. D

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    September 13, 2024 · Standard · F887 · Corrected October 18, 2024

  6. E

    Provide and implement an infection prevention and control program.

    June 26, 2024 · Complaint · F880 · Corrected July 13, 2024

  7. E

    Provide and implement an infection prevention and control program.

    July 19, 2023 · Standard · F880 · Corrected August 17, 2023

  8. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    July 19, 2023 · Standard · F883 · Corrected August 17, 2023

Nutrition and Dietary5F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    August 27, 2025 · Standard · F812 · Corrected September 26, 2025

  2. D

    Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    November 14, 2024 · Complaint · F810 · Corrected December 3, 2024

  3. E

    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    September 13, 2024 · Standard · F801 · Corrected November 13, 2024

  4. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 13, 2024 · Standard · F812 · Corrected January 10, 2025

  5. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    July 19, 2023 · Standard · F812 · Corrected August 17, 2023

Freedom from Abuse, Neglect, and Exploitation4F
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    July 15, 2025 · Complaint · F609 · Corrected August 7, 2025

  2. F

    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    September 13, 2024 · Complaint · F943 · Corrected October 18, 2024

  3. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    September 13, 2024 · Complaint · F600 · Corrected October 23, 2024

  4. D

    Respond appropriately to all alleged violations.

    September 13, 2024 · Complaint · F610 · Corrected October 23, 2024

Environmental3F
  1. E

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    August 27, 2025 · Standard · F921 · Corrected September 26, 2025

  2. F

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    June 26, 2024 · Complaint · F921 · Corrected July 13, 2024

  3. E

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    July 19, 2023 · Standard · F921 · Corrected August 17, 2023

Nursing and Physician Services3D
  1. C

    Observe each nurse aide's job performance and give regular training.

    September 13, 2024 · Complaint · F730 · Corrected January 10, 2025

  2. D

    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    February 21, 2024 · Complaint · F711 · Corrected April 1, 2024

  3. D

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    February 21, 2024 · Complaint · F712 · Corrected April 1, 2024

Administration2F
  1. F

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    September 13, 2024 · Standard · F868 · Corrected October 18, 2024

  2. E

    Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    September 13, 2024 · Standard · F949 · Corrected October 18, 2024

Inspection history

  1. 2025-08-27

    6 health deficiencies · 7 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  2. 2024-09-13

    28 health deficiencies · 13 fire-safety deficiencies

    Top issue: Quality of Life and Care (8 deficiencies)

  3. 2023-07-19

    35 health deficiencies · 6 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (11 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 45 min of nursing staff time a day, 32 min of it from a registered nurse.

This home

3 h 45 min

Michigan average

4 h 2 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 46% of nursing staff and 36% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$0 in federal fines on record over the past three years.

DatePenaltyAmount
2024-09-13Payment Denial · 77 day denial$0

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.3 pts better1.41.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days1 pts better0.61.61.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.9 pts better99.3%95.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine1.8 pts better97.3%95.5%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.6 pts worse3.6%3.0%3.2%
Percentage of long-stay residents who have depressive symptoms2.1 pts better2.4%4.5%13.5%
Percentage of long-stay residents who lose too much weight1.8 pts better3.7%5.5%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication1.6 pts worse21.0%19.4%19.5%
Percentage of long-stay residents who received an antipsychotic medication1.2 pts worse15.9%14.7%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened5.7 pts better5.4%11.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased8.5 pts better2.2%10.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better0.0%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.8 pts better0.7%1.5%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.4 pts worse19.8%19.4%18.3%
Percentage of long-stay residents with pressure ulcers0.4 pts better4.6%5.0%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine0.8 pts worse82.6%83.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit4 pts worse15.7%11.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.3 pts better0.8%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine3.5 pts better85.0%81.5%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.6 pts worse26.5%23.9%23.4%

·

Who owns and runs it

24 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Franco, RayannOperational/Managerial Control · Individual0%1 facilities
Franco, RayannAdp Of The SNF · Individual0%1 facilities
Gutman, IsaacDirect Ownership Interest · Individual0%28 facilities
Gutman, IsaacManaging Control - Governing Body · Individual0%28 facilities
Gutman, IsaacOperational/Managerial Control · Individual0%28 facilities
Gutman, IsaacAdp Of The SNF · Individual0%28 facilities
Hoffman, AlexanderDirect Ownership Interest · Individual0%25 facilities
Hoffman, AlexanderManaging Control - Governing Body · Individual0%25 facilities
Hoffman, AlexanderAdp Of The SNF · Individual0%25 facilities
Kornfeld, RobertDirect Ownership Interest · Individual0%9 facilities
Kornfeld, RobertManaging Control - Governing Body · Individual0%9 facilities
Kornfeld, RobertOperational/Managerial Control · Individual0%9 facilities
Kornfeld, RobertAdp Of The SNF · Individual0%9 facilities
Sanborn, LisaOperational/Managerial Control · Individual0%1 facilities
Sanborn, LisaAdp Of The SNF · Individual0%1 facilities
Taub, JacobDirect Ownership Interest · Individual0%26 facilities
Taub, JacobManaging Control - Governing Body · Individual0%26 facilities
Taub, JacobOperational/Managerial Control · Individual0%26 facilities
Taub, JacobIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%26 facilities
Taub, JacobAdp Of The SNF · Individual0%26 facilities
White Lake Healthcare LLCOperational/Managerial Control · Organization0%6 facilities
White Lake Healthcare LLCAdp Of The SNF · Organization0%6 facilities
Ziboh, MaureenOperational/Managerial Control · Individual0%1 facilities
Ziboh, MaureenAdp Of The SNF · Individual0%1 facilities

·

Fire safety

26 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke11F
  1. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    August 27, 2025 · K345 · Corrected September 26, 2025

  2. F

    Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    August 27, 2025 · K346 · Corrected September 26, 2025

  3. F

    Inspect, test, and maintain automatic sprinkler systems.

    August 27, 2025 · K353 · Corrected September 26, 2025

  4. F

    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    August 27, 2025 · K354 · Corrected September 26, 2025

  5. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    August 27, 2025 · K321 · Corrected September 26, 2025

  6. F

    Install a fire alarm system that can be heard throughout the facility.

    September 13, 2024 · K341 · Corrected October 18, 2024

  7. F

    Inspect, test, and maintain automatic sprinkler systems.

    September 13, 2024 · K353 · Corrected October 18, 2024

  8. E

    Provide properly protected cooking facilities.

    September 13, 2024 · K324 · Corrected October 18, 2024

  9. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    September 13, 2024 · K372 · Corrected October 18, 2024

  10. E

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    September 13, 2024 · K374 · Corrected October 18, 2024

  11. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    July 19, 2023 · K321 · Corrected August 17, 2023

Gas, Vacuum, and Electrical Systems4F
  1. E

    Have proper medical gas storage and administration areas.

    August 27, 2025 · K923 · Corrected September 26, 2025

  2. E

    Ensure proper usage of power strips and extension cords.

    September 13, 2024 · K920 · Corrected October 18, 2024

  3. E

    Have proper medical gas storage and administration areas.

    September 13, 2024 · K923 · Corrected October 18, 2024

  4. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    July 19, 2023 · K914 · Corrected August 17, 2023

Egress4F
  1. F

    Install emergency lighting that can last at least 1 1/2 hours.

    September 13, 2024 · K291 · Corrected October 18, 2024

  2. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    September 13, 2024 · K211 · Corrected October 18, 2024

  3. E

    Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    September 13, 2024 · K232 · Corrected October 18, 2024

  4. F

    Install emergency lighting that can last at least 1 1/2 hours.

    July 19, 2023 · K291 · Corrected August 17, 2023

Miscellaneous4F
  1. F

    Have simulated fire drills held at unexpected times.

    September 13, 2024 · K712 · Corrected October 18, 2024

  2. E

    Have restrictions on the use of highly flammable decorations.

    September 13, 2024 · K753 · Corrected October 18, 2024

  3. F

    Have simulated fire drills held at unexpected times.

    July 19, 2023 · K712 · Corrected August 17, 2023

  4. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    July 19, 2023 · K761 · Corrected August 17, 2023

Services2F
  1. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    September 13, 2024 · K521 · Corrected October 18, 2024

  2. F

    Have properly installed electrical wiring and gas equipment.

    July 16, 2024 · K511 · Corrected August 12, 2024

Emergency Preparedness1F
  1. F

    Include a process for Emergency Preparedness collaboration.

    August 27, 2025 · E9 · Corrected September 26, 2025

·

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