Federal inspection record · CMS data as of October 1, 2026

The Legacy At Willow Bend

6101 Ohio Ste 500, Plano, TX · (972) 468-6300

  • CMS high-performer trophy

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
60
Residents per day
56
Ownership
Non-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
July 24, 2008

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Texas.

  2. Staffing

    +1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change (already 5)

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Texas homes

The Legacy At Willow Bend carries 32 inspection points. That is fewer than 84% of Texas's 1,166 rated homes.

5★4★3★2★1★+35 homes above 292.505102550100200inspection points → fewer is better on the leftThis home · 32 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Texas: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–26 pts
  • 4★ 26–51 pts
  • 3★ 51–85 pts
  • 2★ 85–145.75 pts
  • 1★ over 145.75 pts

Bars show every rated home in Texas by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

16 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 9 4 pts
E 5 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care5E
  1. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    December 4, 2025 · Standard · F690 · Corrected February 4, 2026

  2. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    December 4, 2025 · Standard · F693 · Corrected January 4, 2026

  3. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    September 19, 2024 · Complaint · F677 · Corrected October 19, 2024

  4. E

    Provide safe and appropriate respiratory care for a resident when needed.

    September 19, 2024 · Complaint · F695 · Corrected October 19, 2024

  5. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    September 19, 2024 · Complaint · F690 · Corrected October 19, 2024

Pharmacy Service4E
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    December 4, 2025 · Standard · F755 · Corrected January 4, 2026

  2. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    September 19, 2024 · Complaint · F755 · Corrected October 19, 2024

  3. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    September 14, 2023 · Standard · F761 · Corrected October 14, 2023

  4. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    September 14, 2023 · Standard · F755 · Corrected October 14, 2023

Nutrition and Dietary3F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    December 4, 2025 · Standard · F812 · Corrected January 4, 2026

  2. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 19, 2024 · Complaint · F812 · Corrected October 19, 2024

  3. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 14, 2023 · Standard · F812 · Corrected October 14, 2023

Infection Control2D
  1. D

    Provide and implement an infection prevention and control program.

    September 19, 2024 · Complaint · F880 · Corrected October 19, 2024

  2. D

    Provide and implement an infection prevention and control program.

    September 14, 2023 · Standard · F880 · Corrected October 14, 2023

Freedom from Abuse, Neglect, and Exploitation1E
  1. E

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    September 14, 2023 · Standard · F607 · Corrected October 14, 2023

Resident Assessment and Care Planning1D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    September 14, 2023 · Standard · F656 · Corrected October 14, 2023

Inspection history

  1. 2025-12-04

    4 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  2. 2024-09-19

    6 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  3. 2023-09-14

    6 health deficiencies · 2 fire-safety deficiencies

    Top issue: Pharmacy Service (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 5 h 41 min of nursing staff time a day, 57 min of it from a registered nurse.

This home

5 h 41 min

Texas average

3 h 25 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 27% of nursing staff and 36% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.3 pts better1.72.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.8 pts better0.22.01.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.6 pts better100.0%96.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.2 pts worse96.8%97.0%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.3 pts better0.9%3.2%3.2%
Percentage of long-stay residents who have depressive symptoms0.4 pts better1.9%2.3%13.5%
Percentage of long-stay residents who lose too much weight2.9 pts better0.0%2.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication6.6 pts worse24.4%17.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication1.6 pts worse11.4%9.8%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened7.6 pts better5.3%12.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased10.5 pts better5.3%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better0.0%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection0.8 pts better0.0%0.8%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence14 pts worse26.5%12.5%18.3%
Percentage of long-stay residents with pressure ulcers3.8 pts worse7.5%3.7%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine11.3 pts better100.0%88.7%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit4.3 pts better7.9%12.2%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better0.0%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine13.4 pts better98.8%85.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission1.1 pts better24.4%25.5%23.4%

·

Who owns and runs it

12 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
The Legacy Willow Bend, Inc.5% Or Greater Direct Ownership Interest · Organization100%1 facilities
Dar, VaqarAdp Of The SNF · Individual0%1 facilities
Jenkins, LakeeshaAdp Of The SNF · Individual0%1 facilities
Snorton, ScottCorporate Officer · Individual0%2 facilities
Snorton, ScottAdp Of The SNF · Individual0%2 facilities
Stansbury, DeannaOperational/Managerial Control · Individual0%1 facilities
Stansbury, DeannaAdp Of The SNF · Individual0%1 facilities
The Legacy Senior Communities IncOperational/Managerial Control · Organization0%2 facilities
The Legacy Senior Communities IncAdp Of The SNF · Organization0%2 facilities
The Legacy Willow Bend, Inc.Adp Of The SNF · Organization0%1 facilities
Walshe, BridgetteCorporate Officer · Individual0%2 facilities
Walshe, BridgetteAdp Of The SNF · Individual0%2 facilities

·

Fire safety

2 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Gas, Vacuum, and Electrical Systems1D
  1. D

    Have a battery powered remote alarm panel in a location accessible by operating personnel.

    September 14, 2023 · K916 · Corrected October 14, 2023

Miscellaneous1C
  1. C

    Have simulated fire drills held at unexpected times.

    September 14, 2023 · K712 · Corrected March 31, 2023

·

Other homes nearby

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    Worst citation, 3 yrs
    E
    Nursing / resident / day
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    Fines
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  2. Accel at Willow Bend

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    Worst citation, 3 yrs
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    Nursing / resident / day
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    Fines
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  3. Prestonwood Rehabilitation & Nursing Center

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    Worst citation, 3 yrs
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    Nursing / resident / day
    3 h 52 min
    Fines
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