Federal inspection record · CMS data as of October 1, 2026

Prestonwood Rehabilitation & Nursing Center

2460 Marsh Ln, Plano, TX · (214) 731-5955

CMS overall rating

4 of 5

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Certified beds
132
Residents per day
57
Ownership
Government
Chain
Dallas County Hospital District
Medicare / Medicaid
Medicare + Medicaid
Certified since
October 29, 2007

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Texas.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Texas homes

Prestonwood Rehabilitation & Nursing Center carries 73 inspection points. That is fewer than 50% of Texas's 1,166 rated homes.

5★4★3★2★1★+35 homes above 292.505102550100200inspection points → fewer is better on the leftThis home · 73 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Texas: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–26 pts
  • 4★ 26–51 pts
  • 3★ 51–85 pts
  • 2★ 85–145.75 pts
  • 1★ over 145.75 pts

Bars show every rated home in Texas by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

26 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 3 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 11 4 pts
E 10 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (4)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    August 13, 2026 · Complaint inspection · Quality of Life and Care · F689 · Corrected August 5, 2026

  2. K

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    April 17, 2025 · Standard inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected February 25, 2025

  3. K

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    April 17, 2025 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F607 · Corrected February 25, 2025

  4. K

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    April 17, 2025 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F609 · Corrected February 25, 2025

Everything else, by area of care

Resident Assessment and Care Planning5E
  1. D

    Assure that each resident’s assessment is updated at least once every 3 months.

    June 3, 2026 · Standard · F638 · Corrected June 30, 2026

  2. D

    Ensure each resident receives an accurate assessment.

    June 3, 2026 · Standard · F641 · Corrected June 30, 2026

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 3, 2026 · Standard · F656 · Corrected June 30, 2026

  4. E

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    April 17, 2025 · Complaint · F640 · Corrected May 1, 2025

  5. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    April 17, 2025 · Complaint · F656 · Corrected May 1, 2025

Quality of Life and Care4E
  1. D

    Provide safe and appropriate respiratory care for a resident when needed.

    June 3, 2026 · Standard · F695 · Corrected June 30, 2026

  2. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    April 17, 2025 · Complaint · F690 · Corrected May 1, 2025

  3. E

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    February 29, 2024 · Standard · F690 · Corrected March 22, 2024

  4. D

    Provide safe and appropriate respiratory care for a resident when needed.

    February 29, 2024 · Standard · F695 · Corrected March 22, 2024

Pharmacy Service4E
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    June 3, 2026 · Standard · F755 · Corrected June 30, 2026

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    June 3, 2026 · Standard · F761 · Corrected June 30, 2026

  3. E

    Ensure that residents are free from significant medication errors.

    April 17, 2025 · Standard · F760 · Corrected May 1, 2025

  4. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    April 17, 2025 · Complaint · F755 · Corrected May 1, 2025

Resident Rights3E
  1. E

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    June 3, 2026 · Standard · F585 · Corrected June 30, 2026

  2. E

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    February 29, 2024 · Standard · F561 · Corrected April 4, 2024

  3. E

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    February 29, 2024 · Complaint · F585 · Corrected April 4, 2024

Nutrition and Dietary3F
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 3, 2026 · Standard · F812 · Corrected June 30, 2026

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 17, 2025 · Complaint · F812 · Corrected May 1, 2025

  3. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 29, 2024 · Standard · F812 · Corrected March 22, 2024

Infection Control3E
  1. D

    Provide and implement an infection prevention and control program.

    June 3, 2026 · Standard · F880 · Corrected June 30, 2026

  2. D

    Provide and implement an infection prevention and control program.

    April 17, 2025 · Complaint · F880 · Corrected May 1, 2025

  3. E

    Provide and implement an infection prevention and control program.

    February 29, 2024 · Complaint · F880 · Corrected March 22, 2024

Inspection history

  1. 2026-06-03

    10 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (3 deficiencies)

  2. 2025-04-17

    10 health deficiencies · 0 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

  3. 2024-02-29

    6 health deficiencies · 1 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 52 min of nursing staff time a day, 1 h 23 min of it from a registered nurse.

This home

3 h 52 min

Texas average

3 h 25 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 50% of nursing staff and 38% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$28,813 in federal fines on record over the past three years.

DatePenaltyAmount
2026-08-13Fine$14,380
2025-04-17Fine$14,433

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.4 pts better1.62.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.7 pts better0.32.01.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.6 pts better100.0%96.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3 pts better100.0%97.0%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury3.2 pts better0.0%3.2%3.2%
Percentage of long-stay residents who have depressive symptoms2.3 pts better0.0%2.3%13.5%
Percentage of long-stay residents who lose too much weight2.9 pts better0.0%2.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication11.1 pts worse28.9%17.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication9.8 pts better0.0%9.8%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened1.1 pts worse14.0%12.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased1.3 pts worse17.1%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts worse0.6%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection0.8 pts better0.0%0.8%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence8.3 pts better4.2%12.5%18.3%
Percentage of long-stay residents with pressure ulcers3 pts worse6.7%3.7%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine9.3 pts better98.0%88.7%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.4 pts better11.8%12.2%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.9 pts better0.5%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine14.2 pts better99.6%85.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission0.8 pts better24.7%25.5%23.4%

·

Who owns and runs it

6 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Bradley, ShannanCorporate Director · Individual0%4 facilities
Castaneda, EdmundoCorporate Officer · Individual0%35 facilities
Cerise, FrederickCorporate Director · Individual0%30 facilities
Dallas County Hospital DistrictOperational/Managerial Control · Organization0%36 facilities
Foster, RobertW-2 Managing Employee · Individual0%1 facilities
Millennial Care Management, Inc.Operational/Managerial Control · Organization0%2 facilities

·

Fire safety

1 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke1E
  1. E

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    February 29, 2024 · K374 · Corrected March 31, 2024

·

Other homes nearby

  1. Worst citation, 3 yrs
    J
    Nursing / resident / day
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  2. Accel at Willow Bend

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    Worst citation, 3 yrs
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    Nursing / resident / day
    3 h 28 min
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  3. Brookhaven Nursing and Rehabilitation Center

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    —
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