Arcola, IL

The Haven Of Arcola

1-star overall rating with 2-star inspections with abuse icon flag with 15 recent health deficiencies

422 East Fourth Street, Arcola, IL

(217) 268-3022

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

1 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

100

Certified beds

Average residents

69

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Haven Healthcare

Operator or chain grouping

Approved since

2003-05-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

7 facilities

Chain averages 1 overall / 2 health / 1 staffing / 1 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.21

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.92

Licensed practical nurse staffing · state 0.64 · national 0.87

Aide hours / resident day

1.56

Nurse aide staffing · state 2.13 · national 2.35

Total nurse hours

2.70

All reported nurse hours · state 3.49 · national 3.89

Licensed hours

1.14

RN + LPN hours · state 1.36 · national 1.54

Weekend hours

2.46

Weekend nurse staffing · state 3.09 · national 3.43

Weekend RN hours

0.13

Weekend registered nurse coverage · state 0.56 · national 0.47

Physical therapist

0.01

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

0.18

CMS adjusted RN staffing hours

Adjusted total hours

2.26

CMS adjusted total nurse staffing hours

Case-mix index

1.63

Higher values indicate more complex resident acuity

RN turnover

67%

Annual RN turnover · state 44% · national 45%

Total nurse turnover

43%

Annual nurse turnover · state 46% · national 46%

SNF VBP

Value-based purchasing

Program rank

7,151

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

30.61

Composite VBP score used to determine payment impact.

Payment multiplier

0.9861

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

5.30

Baseline 61.36% · Performance 42.00% · Measure score 5.30 · Achievement 5.30 · Improvement 4.80

Adjusted total nurse staffing

0.82

Baseline 2.87 hours · Performance 3.26 hours · Measure score 0.82 · Achievement 0.63 · Improvement 0.82

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.98%
10.72%
1.3 pts worse
No Different than the National Rate · Eligible stays 51 · Observed rate 17.65% · Lower 95% interval 8.46%
Discharge to community 35.76%
50.57%
14.8 pts worse
No Different than the National Rate · Eligible stays 27 · Observed rate 18.52% · Lower 95% interval 22%
Medicare spending per beneficiary 0.81
1.02
0.2 pts better
Drug regimen review with follow-up 91.67%
95.27%
3.6 pts worse
Numerator 22 · Denominator 24
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 24
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 18 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 18 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 24 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 16 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 52
Staff flu vaccination coverage 0%
42%
42 pts worse
Numerator 0 · Denominator 102
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 18 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 6 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 4 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 16 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 3.5
2.0
1.5 pts worse
1.9
1.6 pts worse
Long Stay · 20240701-20250630 · Adjusted 3.5 · Observed 2.8 · Expected 1.5 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 3.1
2.3
0.8 pts worse
1.8
1.3 pts worse
Long Stay · 20240701-20250630 · Adjusted 3.1 · Observed 3.3 · Expected 1.8 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 83.6%
89.6%
6 pts worse
93.4%
9.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 81.5% · Q2 70.3% · Q3 83.1% · Q4 98.5% · 4Q avg 83.6%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 90.3%
91.6%
1.3 pts worse
95.5%
5.2 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 90.3%
Percentage of long-stay residents experiencing one or more falls with major injury 5.7%
3.3%
2.4 pts worse
3.3%
2.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.2% · Q2 6.2% · Q3 6.2% · Q4 4.4% · 4Q avg 5.7% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 77.4%
50.3%
27.1 pts worse
11.4%
66 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 72.4% · Q2 85.0% · Q3 74.6% · Q4 77.4% · 4Q avg 77.4%
Percentage of long-stay residents who lose too much weight 6.6%
6.5%
0.1 pts worse
5.4%
1.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.1% · Q2 8.2% · Q3 3.3% · Q4 9.4% · 4Q avg 6.6%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 19.4%
18.5%
0.9 pts worse
19.6%
0.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 15.3% · Q2 16.4% · Q3 17.7% · Q4 27.7% · 4Q avg 19.4%
Percentage of long-stay residents who received an antipsychotic medication 60.5%
22.8%
37.7 pts worse
16.7%
43.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 63.0% · Q2 61.8% · Q3 63.3% · Q4 53.6% · 4Q avg 60.5% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 30.0%
17.2%
12.8 pts worse
16.3%
13.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 83.2% · Q2 26.1% · Q3 12.6% · Q4 2.4% · 4Q avg 30.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 27.7%
15.0%
12.7 pts worse
14.9%
12.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 69.5% · Q2 24.6% · Q3 6.8% · Q4 11.1% · 4Q avg 27.7% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.1%
1.1 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
1.7%
1.7 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 15.4%
21.3%
5.9 pts better
19.8%
4.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 20.4% · Q2 18.1% · Q3 5.8% · Q4 17.0% · 4Q avg 15.4%
Percentage of long-stay residents with pressure ulcers 8.1%
5.2%
2.9 pts worse
5.1%
3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 11.2% · Q2 5.3% · Q3 8.1% · Q4 7.7% · 4Q avg 8.1% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 45.5%
68.8%
23.3 pts worse
81.7%
36.2 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 24.1% · Q2 37.5% · Q3 46.4% · Q4 82.6% · 4Q avg 45.5%
Percentage of short-stay residents who had an outpatient emergency department visit 33.1%
14.0%
19.1 pts worse
12.0%
21.1 pts worse
Short Stay · 20240701-20250630 · Adjusted 33.1% · Observed 37.0% · Expected 12.5% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 10.5%
2.3%
8.2 pts worse
1.6%
8.9 pts worse
Short Stay · 2024Q4-2025Q3 · 4Q avg 10.5% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 43.8%
63.0%
19.2 pts worse
79.7%
35.9 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 43.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 26.0%
26.2%
0.2 pts better
23.9%
2.1 pts worse
Short Stay · 20240701-20250630 · Adjusted 26.0% · Observed 22.2% · Expected 20.4% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-11-08 · Fire 2024-11-08

15 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2023-10-04 · Fire 2023-10-04

19 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (6 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2022-12-02 · Fire 2022-12-02

8 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-11-18

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-11-19

D · Potential for more than minimal harm 2025-11-18

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-11-19

D · Potential for more than minimal harm 2025-11-18

F744 · Quality of Life and Care Deficiencies

Health

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Corrected 2025-11-19

D · Potential for more than minimal harm 2025-11-18

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-11-19

G · Actual harm 2025-10-09

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-08-12

D · Potential for more than minimal harm 2025-08-17

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2025-08-19

D · Potential for more than minimal harm 2025-08-17

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-08-19

G · Actual harm 2025-08-10

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-07-25

E · Potential for more than minimal harm 2025-08-10

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-08-19

D · Potential for more than minimal harm 2025-02-07

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-02-11

D · Potential for more than minimal harm 2025-02-07

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-02-11

F · Potential for more than minimal harm 2024-11-08

F727 · Nursing and Physician Services Deficiencies

Health

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2024-12-02

E · Potential for more than minimal harm 2024-11-08

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-11-10

D · Potential for more than minimal harm 2024-11-08

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-11-21

D · Potential for more than minimal harm 2024-11-08

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-11-18

D · Potential for more than minimal harm 2024-11-08

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-11-11

D · Potential for more than minimal harm 2024-11-08

F909 · Environmental Deficiencies

Health

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Corrected 2024-11-11

D · Potential for more than minimal harm 2024-08-20

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-08-23

D · Potential for more than minimal harm 2024-08-20

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-08-23

D · Potential for more than minimal harm 2024-08-15

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2024-08-29

E · Potential for more than minimal harm 2024-08-07

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-08-08

E · Potential for more than minimal harm 2024-03-21

F825 · Quality of Life and Care Deficiencies

Health

Provide or get specialized rehabilitative services as required for a resident.

Corrected 2024-03-21

D · Potential for more than minimal harm 2024-03-21

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-03-22

D · Potential for more than minimal harm 2024-03-21

F659 · Resident Assessment and Care Planning Deficiencies

Health

Provide care by qualified persons according to each resident's written plan of care.

Corrected 2024-03-22

E · Potential for more than minimal harm 2023-12-01

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2023-12-06

D · Potential for more than minimal harm 2023-12-01

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-12-04

D · Potential for more than minimal harm 2023-12-01

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-12-04

D · Potential for more than minimal harm 2023-12-01

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-12-04

G · Actual harm 2023-10-04

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-10-20

F · Potential for more than minimal harm 2023-10-04

F576 · Resident Rights Deficiencies

Health

Ensure residents have reasonable access to and privacy in their use of communication methods.

Corrected 2023-10-20

F · Potential for more than minimal harm 2023-10-04

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2023-10-20

E · Potential for more than minimal harm 2023-10-04

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-10-20

E · Potential for more than minimal harm 2023-10-04

F638 · Resident Assessment and Care Planning Deficiencies

Health

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2023-10-20

D · Potential for more than minimal harm 2023-10-04

F636 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2023-10-20

D · Potential for more than minimal harm 2023-10-04

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2023-10-20

D · Potential for more than minimal harm 2023-10-04

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-10-20

D · Potential for more than minimal harm 2023-10-04

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-10-20

D · Potential for more than minimal harm 2023-10-04

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-10-20

D · Potential for more than minimal harm 2022-12-02

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-12-10

D · Potential for more than minimal harm 2022-12-02

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2022-12-10

D · Potential for more than minimal harm 2022-12-02

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-12-16

D · Potential for more than minimal harm 2022-12-02

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2022-12-15

Penalties and ownership

What sits behind the stars

Ownership

Haven Healthcare Holdings LLC

5% Or Greater Direct Ownership Interest · Organization

100% 4 facilities 2024-12-01
Ecapital Healthcare Corp

Operational/Managerial Control · Organization

0% 23 facilities 2024-12-01
Ecapital Healthcare Corp

5% Or Greater Security Interest · Organization

0% 23 facilities 2024-12-01
Glat, David

5% Or Greater Indirect Ownership Interest · Individual

0% 8 facilities 2024-12-01
Glat, David

Operational/Managerial Control · Individual

0% 8 facilities 2024-12-01
Haven Healthcare Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 4 facilities 2024-12-01
Israel, Levi

5% Or Greater Indirect Ownership Interest · Individual

0% 15 facilities 2024-12-01
Mason, Paula

Operational/Managerial Control · Individual

0% 1 facilities 2024-12-01
Nathan And Shirley Rothner Family Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 13 facilities 2024-12-01
Zaman, Asad

Operational/Managerial Control · Individual

0% 19 facilities 2024-12-01

Nearby options

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1-star overall rating with 1-star inspections with $47,653 in total fines with 20 recent health deficiencies with 16 fire-safety deficiencies in the latest cycle

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Staffing
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Fines
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Staffing
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Fines
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#3

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2-star overall rating with 3-star inspections with $200,138 in total fines with 16 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
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Health
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Staffing
3 / 5
Fines
$200,138

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